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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SnapGear SnapGear, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SnapGear SnapGear one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SnapGear SnapGear. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SnapGear SnapGear should contain:
- informations concerning technical data of SnapGear SnapGear
- name of the manufacturer and a year of construction of the SnapGear SnapGear item
- rules of operation, control and maintenance of the SnapGear SnapGear item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SnapGear SnapGear alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SnapGear SnapGear, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SnapGear service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SnapGear SnapGear.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SnapGear SnapGear item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Quick Inst all Guide ¾ Quick Setup ¾ SnapGear Warranty ¾ Contact Details ¾ Product Registration 2 ¾ Quick Setup This guide walks you through the installation of your SnapG ear appliance. Installing yo ur SnapGear appliance into a well planned network is quick and easy. Ho wever, network planning and desi gn is outside the scope of this guide. [...]
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3 STEP 1 Unpack the SnapGear appliance Check the following items were included with your SnapGear appl iance: Power Adapter SnapGear CD Ethernet straight through c able (blue) Ethernet crossov er cable (either gray or red) On the rear panel of the SnapG ear appliance you will see network (LAN), Internet (WAN) and serial ports, a Res[...]
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5 Select Use the follow ing IP address and enter the following details: IP address: 192.168.0.100 Subnet mask: 255.255.255.0 Default gateway: 192.168.0.1 Select Use the follow ing DNS server address es and enter: Preferred DNS server: 192.168.0.1 Note: If you wish to retain your exis ting IP settings for this network connection, click Ad van c e d [...]
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7 Hostname: You may change the name the SnapGe ar appliance kno ws itself by. This is not generally necessary. Manual configura tion: Select this to manually specify your SnapGear appliance’s LAN conn ection settings. Skip: LAN already configured: Select this if you wish to use the SnapGear appliance’s initial n etwork settings (IP address 192.[...]
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9 STEP 4 Set up the SnapGear appliance’s Internet connection settings First, attach your SnapGear applianc e to your modem devic e or Internet connection medium. If necessary, give the modem device some time to power up. Select your Internet connection t ype and click Next . If connecting using a cable modem, select the appr opriate ISP. Choose G[...]
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11 Note: If you only have several PCs, we suggest manually setting up your network. If you have more PCs, enabli ng the SnapGear appliance’s DHCP server is more scalabl e. To manually set up each Wind ows PC on your network: Click Start -> Settings -> Control Panel and double click Network Connections (or in 95/98/Me, double click Net w ork[...]
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13 Check Obtain an IP address automatically , check Obtain DNS ser ver address automaticall y and click OK (in 95/98/Me, reboot the PC if prompted to do so). You are now finished. 14 ¾ Common VPN Scenarios Generally there are t wo common scenarios in which you will want to set up your SnapGear ap pliance(s): • LAN-to-LAN: Linking two branch offi[...]
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15 STEP 2 Add a New IPSec Connection Select the Add New Tunnel tab at the top of the window. Enter a descriptive name for the connection in Tunnel name . Select This tunnel will be u sing Aggressive mode Automatic Keying (IKE) . Select The remote part y has a static IP address or The remote party has a dynamic IP address as appropriat e. This is re[...]
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17 STEP 6 Phase 2 Settings Enter the network address and net work mask for the Local Network (this SnapGear appliance) an d the Remote Network (the other SnapGear appliance). You can check this b y opening Diagnostics in a new browser windo w and looking under L AN Interface , e.g. if the IP Add re s s is 192.168.1. 1 and Netmask is 255.255.255.0, [...]
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19 STEP 2 Add User Account(s) Once you have set up the VPN server, select Continue . Before remote users can set up a VPN tunnel to the SnapGear appliance’s PPTP server, they must have user accounts set up. T he field options in the Add Ne w Account are detailed belo w. Username This User Name is required for VPN authentication only. The name sel[...]
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21 Enter the SnapGear appliance’s pub lic (Internet) IP address in the Destination Address and click Next . Select the Connection Availability that you require on the next window and click Next , which will display the final window in this wizard. Choose a name for your new VPN connection, e.g. My Office VPN . Your client machine should be conn e[...]
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23 Limitation of Liability No action, regardless of form, arising from this warrant y may be brou ght by either party more than t wo (2) years after the cause of action has occurred. Purchaser expressly agrees that SnapGear's li abilit y, if any, shall be limited solely to the rep lacement or repair of t he product in accordance with the warra[...]
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25 SNAPGEAR END USE R LICENSE AGREE MENT IMPORTANT READ BEFORE USING TH E ACCOMPANYING SO FTWARE YOU SHOULD CAREFULLY READ THE FOLLOWING TER MS AND CONDITIONS BEFORE USING THE ACCOMPANYING SOFTWAR E, THE USE OF WHICH IS LICE NSED FOR USE ONLY AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND C ONDITIONS OF THIS AG REEMENT, DO NOT USE THE SOF[...]
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27 NOTES 28 ¾ Contact Details USA Australia 7984 South Welby Park Dr ive Suite #101 West Jordan, UT 84088 USA Phone +1 801 282 84 92 Fax +1 801 282 8496 825 Stanley St Woolloongabb a QLD 4102 Australia Phone +61 7 3435 28 88 Fax +61 7 3891 3630 ¾ Product Registration For prompt product registration please go to the SnapGear website at: http://www[...]