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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SBC UNIFIED SGC00116-1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SBC UNIFIED SGC00116-1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SBC UNIFIED SGC00116-1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SBC UNIFIED SGC00116-1 should contain:
- informations concerning technical data of SBC UNIFIED SGC00116-1
- name of the manufacturer and a year of construction of the SBC UNIFIED SGC00116-1 item
- rules of operation, control and maintenance of the SBC UNIFIED SGC00116-1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SBC UNIFIED SGC00116-1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SBC UNIFIED SGC00116-1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SBC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SBC UNIFIED SGC00116-1.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SBC UNIFIED SGC00116-1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Welcome to SBC Unif ied Co mmunicat ions Lit e This guide will help you underst and how the differ ent fe atures of your service work so you c an get the most out of your s ervice. © 2003 SBC Knowledge Ventur es, L.P . All rights r eserved. SBC, the SBC logo and other product names are tr ademarks of SBC K nowledge Ventures, L.P . and/or its affil[...]
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Page 2
SBC Unified Communications Lite User Gu ide SBC Unified Communicat ions Lite User Guide Welcome to SBC Unif ied Communic ations Lit e Welcome. Prepar e to have your communications life changed. It ma y sound like a bold st atement, but that is what you'll e xperience when you get to know and u nderstand your new servic e. Y ou may be thinkin g[...]
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Page 3
SBC Unified C ommunicat ions Lite – S ystem Requir ements Before s etting up your SBC Unified Communic ations (UC) Lite service , your computer needs to meet certain “system requir ements.” Syst em Requirements Computer T ype MAC’s are not curr ently supported. To use UC you'll need a P entium or Pentium-lik e PC. Computers befor e Pen[...]
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Page 4
Accessin g Your M ailbox From Y our Phone Number When you want to check your voic e mail, email, or fax mess ages fr om the telephone, simply call your access number and follow the prompts. If you are calling f rom your own phone number , the first time you call in: 1. If you’ve alr eady changed your PIN on the web site: Enter the PIN 1 you cr ea[...]
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Page 5
Using SBC Unified Co mmunications (UC) Lit e Upon accessing your UC L ite mailbox, you will be presented with sev eral optio ns of what to do. One option you have is to check for mess ages. Using the Phone to Check f or Message s Log in to your mailbo x. Y ou will be advised of how many urgent ne w messages y ou have r eceived and then you will be [...]
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Page 6
To use the computer to change your F ast Login and PIN Skip options : 1. Log in to your UC Lit e mailbox. 2. Click the "T elephone" link on the left-hand side of the page. 3. Click "My Phone Numbers and Gr eetings.” 4. Click on the phone number for which you wan t to speed up telephone login. 5. Click on the "View/Edit Voice M[...]
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Page 7
To use the computer to creat e a distribution list: 1. Click on the "Address Book" link on the left-hand side of the p age. 2. Click the "Add Distribut ion List" button. 3. T ype a name for your list, such a s "Soccer Te am". 4. Follow the instructions on the page to select the email addresses you w ant to be in your d[...]
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Page 8
Mailbo x Settings “ “ T T o o c c h h a a n n g g e e y y o o u u r r m m a a i i l l b b o o x x s s e e t t t t i i n n g g s s , , p p r r e e s s s s 4 4 . . ” ” When calling in fr om the telephone to access your SBC Unified Communications L ite mailbox, you will h ave access to the following sett ings: Distribution Lists, PIN/L ogin Op[...]
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Page 9
Email Notification Email notification w orks similar to the alphanumeric pager notif ication. For email notificat ion you can enter an email address other than your SBC Unified Communic ations email address to receive notif ication of new messag es in your mailbox. This comes in handy if you want to be notif ied at your work email addr ess of messa[...]
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Page 10
Save to My C omputer When viewing any of your messag es, there is a "Sav e to My Computer" butto n near the bottom of the page. Click ing on this button lets you permane ntly sav e a copy of the mess age to your ow n computer . To permanently s ave a cop y of a messa ge to your computer: 1. Open the messag e you want to s ave f rom the In[...]
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Page 11
Alternat e ID (Secondary Phone Line) This fe ature allows a single mailbo x to answer calls f or different t elephone numbers. If y ou have two phone numbers in your home or two in your office, you can direct all your messa ges to a single mailbox to make retrieving messages easier. You ha ve the option of pur chasing s eparat ely one (1) Alter nat[...]
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Page 12
<19> SBC Unified Communication s Lite User G uide <20> SBC Unified Communic ations Lite User Guide T elephone Na viga tion Map[...]
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Page 13
Frequently Ask ed Questions Q: Can I access m y mailbox fr om any phone, or do I ha ve to use my o wn phone? A: You c an access your SBC Unified Communications Lit e mailbox from an y touch-tone phone, no matter where y ou are, at any time of da y. You can use your wir eless phone, your home phone, your office phone, or any p ay phone to access the[...]
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Page 14
SBC Unified C ommunicat ions Lite Def inition of T erms (Gloss ary) Access Number – The telephone number you were given t o access your messa ges over the te lephone. Alternate ID – Also referr ed to as a Secondary Phone L ine. An Altern ate ID shares the s ame mailbox as the prima ry phone line your UC Lite mailbox is associat ed with. Each nu[...]