SBC UNIFIED SGC00116-1 manual

Welcome to SBC Unif ied Co mmunicat ions Lit e This guide will help you underst and how the differ ent fe atures of your service work so you c an get the most out of your s ervice. © 2003 SBC Knowledge Ventur es, L.P . All rights r eserved. SBC, the SBC logo and other product names are tr ademarks of SBC K nowledge Ventures, L.P . and/or its affil[...]

SBC Unified Communications Lite User Gu ide SBC Unified Communicat ions Lite User Guide Welcome to SBC Unif ied Communic ations Lit e Welcome. Prepar e to have your communications life changed. It ma y sound like a bold st atement, but that is what you'll e xperience when you get to know and u nderstand your new servic e. Y ou may be thinkin g[...]

SBC Unified C ommunicat ions Lite – S ystem Requir ements Before s etting up your SBC Unified Communic ations (UC) Lite service , your computer needs to meet certain “system requir ements.” Syst em Requirements Computer T ype MAC’s are not curr ently supported. To use UC you'll need a P entium or Pentium-lik e PC. Computers befor e Pen[...]

Accessin g Your M ailbox From Y our Phone Number When you want to check your voic e mail, email, or fax mess ages fr om the telephone, simply call your access number and follow the prompts. If you are calling f rom your own phone number , the first time you call in: 1. If you’ve alr eady changed your PIN on the web site: Enter the PIN 1 you cr ea[...]

Using SBC Unified Co mmunications (UC) Lit e Upon accessing your UC L ite mailbox, you will be presented with sev eral optio ns of what to do. One option you have is to check for mess ages. Using the Phone to Check f or Message s Log in to your mailbo x. Y ou will be advised of how many urgent ne w messages y ou have r eceived and then you will be [...]

To use the computer to change your F ast Login and PIN Skip options : 1. Log in to your UC Lit e mailbox. 2. Click the "T elephone" link on the left-hand side of the page. 3. Click "My Phone Numbers and Gr eetings.” 4. Click on the phone number for which you wan t to speed up telephone login. 5. Click on the "View/Edit Voice M[...]

To use the computer to creat e a distribution list: 1. Click on the "Address Book" link on the left-hand side of the p age. 2. Click the "Add Distribut ion List" button. 3. T ype a name for your list, such a s "Soccer Te am". 4. Follow the instructions on the page to select the email addresses you w ant to be in your d[...]

Mailbo x Settings “ “ T T o o c c h h a a n n g g e e y y o o u u r r m m a a i i l l b b o o x x s s e e t t t t i i n n g g s s , , p p r r e e s s s s 4 4 . . ” ” When calling in fr om the telephone to access your SBC Unified Communications L ite mailbox, you will h ave access to the following sett ings: Distribution Lists, PIN/L ogin Op[...]

Email Notification Email notification w orks similar to the alphanumeric pager notif ication. For email notificat ion you can enter an email address other than your SBC Unified Communic ations email address to receive notif ication of new messag es in your mailbox. This comes in handy if you want to be notif ied at your work email addr ess of messa[...]

Save to My C omputer When viewing any of your messag es, there is a "Sav e to My Computer" butto n near the bottom of the page. Click ing on this button lets you permane ntly sav e a copy of the mess age to your ow n computer . To permanently s ave a cop y of a messa ge to your computer: 1. Open the messag e you want to s ave f rom the In[...]

Alternat e ID (Secondary Phone Line) This fe ature allows a single mailbo x to answer calls f or different t elephone numbers. If y ou have two phone numbers in your home or two in your office, you can direct all your messa ges to a single mailbox to make retrieving messages easier. You ha ve the option of pur chasing s eparat ely one (1) Alter nat[...]

<19> SBC Unified Communication s Lite User G uide <20> SBC Unified Communic ations Lite User Guide T elephone Na viga tion Map[...]

Frequently Ask ed Questions Q: Can I access m y mailbox fr om any phone, or do I ha ve to use my o wn phone? A: You c an access your SBC Unified Communications Lit e mailbox from an y touch-tone phone, no matter where y ou are, at any time of da y. You can use your wir eless phone, your home phone, your office phone, or any p ay phone to access the[...]

SBC Unified C ommunicat ions Lite Def inition of T erms (Gloss ary) Access Number – The telephone number you were given t o access your messa ges over the te lephone. Alternate ID – Also referr ed to as a Secondary Phone L ine. An Altern ate ID shares the s ame mailbox as the prima ry phone line your UC Lite mailbox is associat ed with. Each nu[...]