SATO M-10e manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SATO M-10e, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of SATO M-10e should contain:
- informations concerning technical data of SATO M-10e
- name of the manufacturer and a year of construction of the SATO M-10e item
- rules of operation, control and maintenance of the SATO M-10e item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SATO M-10e alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SATO M-10e, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SATO service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SATO M-10e.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the SATO M-10e item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    (HQ) SATO International Pte Ltd (Japan) SATO Corporation (Singapore) SATO Asia Pacific Pte Ltd (Malaysia) SATO Auto-ID Malaysia Sdn Bhd (Thailand) SATO Auto-ID (Thailand) Co., Ltd (China) SATO Shanghai Co., Ltd (USA) SATO America, Inc. (Belgium) SATO Eur ope NV (Germany) SATO Deutchland G mbH (Poland) SATO Polska SP Z O.O. (UK) SATO UK Ltd (Holland[...]

  • Page 2

    SATO Asia Pacific Pte Ltd 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel : (65) 6271 5300; Fax : (65) 6273 6011 Sales Hotline : (65) 6276 2722; Service Hotline : (65) 6273 6455 Email : sales@sa to asiapacific. com Website : www.sato worldwide .com © Copyright 2003 SATO Asia Pacific Pte Ltd Warning : This equipment complie [...]

  • Page 3

    M-10e Quick Guide Pg 15 Accessories & Options PCMCIA Memory Expansion 1 Slot for the P CMCIA Memory Card (u p to 4MB SR AM or 16MB Flash ROM). Can be used for gra phic file storage, pr int bu ffer expansion, form at storage and downloade d fonts. Cal endar An inter nal Date/Time cloc k that can be used to da te/time stamp la bels at the time of[...]

  • Page 4

    M-10e Quick Guide Pg 1 Table of Contents Installation ...………..…………………… ……………………………….….… 2 Installation ………………………………… …………………….……. 2 Components ……………………………………………… …………… 3 Media Loading ……………………[...]

  • Page 5

    M-10e Quick Guide Pg 13 Error Si gnals M-10e Quick Guide Pg 2 Installation Remove the M-10e from its p acking con tainer. The Top Cover is sh ipped unatta ched in a separate com partment. Check to make sure y ou have the follow ing accessory item s: Careful cons ideration mus t be given when selec ting the loc ation of the printer, especially to en[...]

  • Page 6

    M-10e Quick Guide Pg 3 Components M-10e Quick Guide Pg 12 Using the Universal S erial Bus (USB) Interface If nothing prints whe n doing a test print, you will need to verify that the device drivers have been successfu lly install ed by doing the follow ing: 1) Click on Start, then Se ttings and then Control Pa nel. 2) Within t he new Win dow, you s[...]

  • Page 7

    M-10e Quick Guide Pg 11 8. While c hecking the Hex D ump printout, if yo u notice 0D H 0A H (Carriage Return and Line Feed) c haracters th roughout. The command stri ng should be continuous an d no CR or LF characters are allowed between the Star t Command (<ESC>A) a nd the Stop Comm and (<ESC>Z). I f you are using BAS IC, it may be add[...]

  • Page 8

    M-10e Quick Guide Pg 5 Media Loading Ribbon Load ing (not ap plicable for th e M-10e DT) 1. Open the Top Cover to e xpose the ribb on mechan ism… 2. Open the Print Head by pulling forward on the purple He ad Latch leve r on the righ t hand side of the ribbon mechan ism. 3. Lift the P rint Head by rotat ing it upwards and to the rear. 4. The right[...]

  • Page 9

    M-10e Quick Guide Pg 9 Head Check Select ion (DSW2-3) – When sele cted, the p rinter will check for head elements that a re electrically m alfunctioning . Hex Dump Se lection (DSW2-4) – S elects Hex Dump m ode. Receive Buf fer Selection ( DSW2-5) – Selects the opera ting mode of th e receive buffer. Firmware D ownload (DS W2-6) – Places the[...]

  • Page 10

    M-10e Quick Guide Pg 7 Ope rat ion P anel LCD Display 2 Lines x 16 Characte r display POWER LED Illuminated w hen power is applied ERROR LEDs Illuminated when errors occur ON-LINE LED Illuminated when printer is On-Line LINE Key Switches the print er On-Line or Off-Line . It can also be used as a Pause functio n key to stop label d uring the printi[...]