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SATO CX200 manual

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Table of contents for the manual

  • Page 1

    CX200 Desktop Label Printer ® USER’S GUIDE[...]

  • Page 2

    SA TO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 28273 Mai n Phone: ( 704) 644-1650 T ec hnical Suppor t Ho t Line : (704) 644-1660 Fax : ( 704) 644-1661 http://www .satoamerica.com © Copyright 1998 SA TO America, Inc. W arning: This equipment has been tested and foun d to comply with the lim- its for a Class B compu ting device pursuant[...]

  • Page 3

    [...]

  • Page 4

    SA TO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 29708 ® PN900105 0 Re v . B[...]

  • Page 5

    T able of Contents What Y ou Get . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Controls, Ind icators, and Connections ........ .......... 2 Printer Power Connection . . . . . . . . . . . . . . . . . . . . . 2 Printer Interface Connection . . . . . . . . . . . . . . . . . . . . 4 Setup . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    ENERGY ST AR® COMPLIANCE The Environmental Protection Agency’ s Energy Star program promotes the use of energy-ef ficient equipment, to help reduce pollution and conserve natural resources. As an Energy Star partner , SA T O America has determined that the CX200 printers meet the Energy Star guidelines for energy efficiency . CX200 User's G[...]

  • Page 7

    What Y ou Get The SA TO CX200 Printers come complete and ready to install and print la- bels. Y our CX200 shipping carton contains the following items: • CX200 Printer • Parallel Printer Cable • 40 W att Power Supply (80 W att Supply optional) • Roll of 4"x 4" Labels • Thermal Transfer Ribbon (not supplied with the CX200DT) • [...]

  • Page 8

    Controls, Indicators, and Connections Device Name Primary Function Use FEED Button Advances print media PRESS - to advance media PRESS while pressi ng READY indicator - to print test label PRESS - to pause printing during batch mode operation READY Indicator ON-OFF Button Shows printer status Places printer in On-Line or Off-Line mode GREEN - Pri n[...]

  • Page 9

    Ready LED Indicator/ ON-OFF Button T op Cover FEED Button Paper Guide Print Head Release Drive Roller Access Slo ts Print Head Release T op Cover Parallel Port W all Mount Slots Power Cable Routing Channel External Media Feed Knockout Power Input Serial Port CX200 User's Guide P N 9001050 Re v . B Page 3[...]

  • Page 10

    Printer Interface Connection 1. Connect the supplied interface cable to the parallel printer port on the computer . 2. Connect the other end to the parallel input port on the printer . Setup Loading Labels or T ags 1. Lift open the top cover . 2. Press the two print head releases back to unlock the print head. 3. Remove any print media or empty lab[...]

  • Page 11

    Media Roll Paper Guide Print Head Release Print Head Drive Platen Labels Print Head Release CX200 User's Guide P N 9001050 Re v . B Page 5[...]

  • Page 12

    Loading Ribbon The CX200TT thermal transfer printer transfers ink from a ribbon to the la- bel to produce an image. 1. Lift open the top cover . 2. Press the two print head releases back to unlock the print head. 3. Unwrap the new ribbon and unwind about 4" from the roll. The end of the ribbon is attached to a take-up core. 4. Observe the notc[...]

  • Page 13

    T ake-up Core Ribbon Supply Roll Spindle Notches Spring Loaded T ake-up Spindle Supply Roll Mounted on Spindles Left T ake-up Core Spindle Spring Loaded T ake-up Spindle Left Supply Spindle Spring Loaded Supply Spindle Supply Roll T ake-up Core Ribbon Path CX200 User's Guide P N 9001050 Re v . B Page 7[...]

  • Page 14

    Sensor Calibration The CX200 uses a single sensor element for both direct thermal (without a ribbon) and thermal transfer (with a ribbon) printi ng. The method of print- ing can be selected for the CX200TT by using configuration settings in the software program or by sending command directly to the printer (see page 92 of the Programming Guide). Th[...]

  • Page 15

    Using the Printer Printing a Self-test Label Printing a self-test label checks the printer ’ s overall operability . T o run a self-test, confirm that the printer is loaded and connected to AC power and no print jobs are in process. Then: 1. Press and hold in the READY Indicator . 2. Press and release the FEED button. 3. The printer should begin [...]

  • Page 16

    • stop any printing. • delete the label format in process from memory . • reset the printer communication ports. • return all printer parameters to their default (first power-on) state. Pressing the READY indicator a second time will return the printer to On- Line mode (its default condition). Resetting the printer in this manner does not d[...]

  • Page 17

    Routine Maintenance SA TO America printers need very little maintenance other than occasional cleaning. Clean the printer body as required, using soft cloth moistened with a mild detergent cleaner . Clean the print head if it appears dirty or if print quality is poor . Print head cleaning is easy and fast: 1. Unlatch and raise the print head if it [...]

  • Page 18

    What T o Do If... SA TO printers are very reliable, so printing problems are unlikely . If you do think you have a printer problem, proceed as follows: 1. Confirm that the printer has the right media installed, and that it is loaded correctly . See page 4 for media loading instructions. 2. Confirm that the printer is connected to its power supply a[...]

  • Page 19

    4. If you have been printing many labels, the printer may have overheated. Normal operation will resume after the printer has cooled sufficiently . Self-test label will not print 1. If printing in the direct thermal mode, confirm that you have loaded di- rect thermal media. 2. Disconnect the cable between the printer and the host computer . Reset t[...]

  • Page 20

    Labels feed continuously 1. Check that the print media is loaded correctly . 2. Confirm that the sensor type (Eye-Mark or gap) in your software setup matches your print media. Poor print quality 1. Confirm that the print media is properly loaded, and there is no side-to- side motion of the paper as it feeds through the printer . 2. Check your softw[...]

  • Page 21

    Printe r Specifications Model: CX200DT/CX200TT Prin t Method: Direct Thermal/Therma l T ransfer Resolution 203 dpi 8 dpmm Max. Medi a Width: 4.65 in. 1 18 mm Min . Media Width (2) : 2.0 in. 51 mm Max. Prin t Width: 4.1 in. 104 mm Max. Prin t Length (1) : 14 in. 356 mm Max. Prin t Speed: 3 ips 76 mm/s Physical Size: 6.6 in. H x 6.9 i n . W x 1 0 in.[...]

  • Page 22

    Communication Ports CX200 printers are equipped with Centroni cs parallel and RS232C commu- nication ports, wired as shown below . Serial Input Connector (DB9S) Pin # Description 2 RXD (data to printer)) 3 TXD (data from printert) 5 Ground 7 RTS (printer busy) 8 CTS 1, 9 +5VDC, 200 mA max. Parallel Input Connector (Centronics 36 pin) Pin # Descript[...]

  • Page 23

    Note: CX200 printers require a “null modem” cable (pins 2-3 and 7-8 cross con- nected) when connected to an other DTE device such as a personal com- puter . The SA T O serial cables are wired in a null modem configuration. Other cables may require an ex ternal null modem adapter . CX200 Software T wo basic software packages are supplied on the [...]

  • Page 24

    Selecting Immediate will bring up the Immediate Commands dialog box al- lowing you to set the RS232 serial parameters. The printer configuration and calibration information is stored in non-vola- tile RAM. The settings will remain active until new information is sent. The current settings can be verified by printing a test label (page 9). Complete [...]