SATO 400 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SATO 400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SATO 400 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of SATO 400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of SATO 400 should contain:
- informations concerning technical data of SATO 400
- name of the manufacturer and a year of construction of the SATO 400 item
- rules of operation, control and maintenance of the SATO 400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SATO 400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SATO 400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SATO service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SATO 400.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the SATO 400 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    PN9001114 Thank you for your purchase of the SA TO MB400 barcode printer . Make sure to read this operation manual and keep it in a handy place. Barcode Printer MB400 User ’ s Guide PN9001114[...]

  • Page 2

    Introduction Page 2 PN9001114 Thank you for your p urchase of the SA TO MB400 barcode printer . This manual helps first ti me users understand th e basics of the printer in a short period of time. T o get th e most out of the functions of the printer, make sure to read this manual carefully . Wa r n i n g ! 1. This manual may not be repr oduced in [...]

  • Page 3

    PN9001114 Page 3 Features of MB400 W ith a compact and lightweight body and hig h performance, this printer prints barcodes clearly on various types of thermal paper . Excellent Printing Performance Not only does this printer print barcodes clearly , but it can also enlarge and print various types of fonts a in a free layout. Durable and Easy to Us[...]

  • Page 4

    PN9001114 Page 4 T able of Contents 1. Safety Precautions ............................................. ....................... 5 Markings and Symbols .. ...................................................... 5 Precautions in Use ......................................... ...................... 1 1 2. Unpacking ......................................[...]

  • Page 5

    Safety Precautions PN9001114 Page 5 Safety Precautions In this section, safety precautions about printer operat ion are explained to ensure proper care and usage. Mak e sure to read these carefully before using your p rinter . Markings and Symbols The following symbo ls or markings are used in this user ’ s guide and on the printer so that you ca[...]

  • Page 6

    Safety Precautions PN9001114 Page 6 Safety Precautions Wa r n i n g Liquids Do not place any containers with wate r or chemicals, such as flower vases or cups, a s well as small me tallic objects near th e printer . Continued use creates the danger of fire or electrical shock. * If any of thes e should fall into th e printer , immediately turn off [...]

  • Page 7

    PN9001114 Page 7 Safety Precautions Disassembly Never try to take the unit apart or modify it in any way . Doing so creates the danger of fire or electrical shock. * Contact your nearest dealer or Customer Service Center for checkups, tuni ng and repairs. * For checkups, tuni ng and repairs, cont act your nearest dealer or Customer Service Center .[...]

  • Page 8

    Safety Precautions PN9001114 Page 8 Safety Precautions AC Adapter / Battery Charger (Optiona l) Use only the specifie d voltage. Using a different voltage may create the danger of fire or electrical shoc k. Never use th e battery char ger with any other battery p ack except for the specified one. Doing so creates the danger of fire a nd electrical [...]

  • Page 9

    PN9001114 Page 9 Safety Precautions Location Do not locate th e printer in areas su bjected to high hu midity or dew . Doing so creates the dang er of electric al shock. * If dew forms inside the pr inter , immediately tu rn of f the power and do not use it until it has dried up. Power Never operate the power switch, replace the battery pack or unp[...]

  • Page 10

    Safety Precautions PN9001114 Page 10 Safety Precautions Easy Cutter This part contains a blad e. Do not touch with your bare hands, as this may lead to injury . Replacing the Battery Pack Use only the specifie d battery pack. When replacing the battery pack, make sure to install the pack with the poles (+) and (–) fa cing the correct direction. I[...]

  • Page 11

    PN9001114 Page 11 Safety Precautions Precautions in Use Do not place the printer in hot or cold places. The operation t emperature range is within 0°C to 50°C. Do not place it in areas with himidity or temperature out of the operation range. Do not place the printer in locations exposed to direct sunlight or places of high temperatures. Especiall[...]

  • Page 12

    Unpacking PN9001114 Page 12 Unpacking After opening t he box, make sure that all the printer ’ s accessories are included. If there are any accessories missing, contact your nearest dealer or service cent er . 1 Printer 2 Battery pack (standard or optional ) 3 Shoulder belt 4 User’s guide * The shape of the protec tor pads to hold the printer i[...]

  • Page 13

    Part Names PN9001114 Page 13 Part Names (1) Dispense/Cont inuous switch lever Switches the pr int mode (dispense / continuous) . (2) Dispenser unit Move this wh en the Dispen se mode is selected. (3) Front cover Open/Close lever Opens and closes the front cover . (4) Front cover Open this for setting labels. (5) Easy cutter Cuts printed la bels. (6[...]

  • Page 14

    Part Names Page 14 PN9001114 Part Names Part Names (1) Label sensor Adjust this to the label size being used. (2) Label sensor adjustment dial Use this dial to adj ust the location of the label sensor . (3) Label guide Adjust this to the label size being used. (4) O ring Use this when fixi ng the position of the label guide. (5) Shoulder belt hook [...]

  • Page 15

    PN9001114 Page15 Part Names Operation part names POWER key T urns the power on and off. PRINT key Sets the printer to on-line or off-line. FEED key Feeds labels. ST A TUS LED indicator Indicates the statu s of the printer . (Refer to pages 28, 29, 36 and 37) BA TTER Y LED indicator Indicates the statu s of the battery . (Refer to pages 19, 36 and 3[...]

  • Page 16

    Before Starting Page 16 PN9001114 Before Starting Charging the Battery Pack Y ou can recharge the ba ttery p ack by i nserting it into the battery char ger (optio nal). (1) P lug one end of the AC adapter into t he battery charger and the other end into the wall outlet. (2) Insert the battery pack. Make sure the connector on the battery pack is fac[...]

  • Page 17

    PN9001114 Page 17 Before Starting Notice • If the CHAR GE indicator on the charger d oes not light up , make sure that the battery pack is firmly attached t o the ch ar ger . The battery may not charge, if not firmly attach ed. • If an already charge d battery pack is inserted into the charger , the CHARGE indicator will turn red once (chargin [...]

  • Page 18

    Before Starting Page 18 PN9001114 Before Starting Installing and Removing the Battery Pack (1) Place your finger on th e battery cover ribbed ar ea, and open the battery cover in the dir ection of the arrow . (2) Insert the battery pack. Insert the battery pack with the connector facing towards the end. * Insert the bat tery all the way in until th[...]

  • Page 19

    PN9001114 Page 19 Before Starting Battery Status 1. Battery near end When the bat tery is getting low , the battery ne ar end is detected and the BA TTER Y LED indicator lights up in oran ge. The keys can still be operated, however the ba ttery should be recharge d. 2. Low Battery Erro r When the battery gets empty , a low battery error is detected[...]

  • Page 20

    Before Starting Page 20 PN9001114 Before Starting Loading Labels [Continuous Mode] (1) Press the cover Open/Close lever in the direction of the arr ow to release the front cover lock. (2) Slide th e front cover to open. Hold the fron t cover and sl ide it in the direction of the arrow until it stops. non-dispensed label s adhesive backed labels Cor[...]

  • Page 21

    PN9001114 Page 21 Before Starting (3) Open the front cover in the direction of the arrow . (4) Insert the label r oll on the label g uide boss inside the front cover . • Press the tab fo r adjusting the lab el guide (right), and adj ust the guide to the wi dth of the labels to be used. • Firmly insert th e label roll on th e bosses on the left [...]

  • Page 22

    Before Starting Page 22 PN9001114 Before Starting Loading Labels [Continuous Mode] (Continued from page 21) (5) After peeling the lead tape on the roll, take the leading edge of the first label on the roll a nd pull it out via the platen roller . Then turn the front cover in the direction of the arr ow . (6) Close the front co ver in the dir ection[...]

  • Page 23

    PN9001114 Page 23 Before Starting Core-less rolls After removing both of the label g uide bosses on the sides with the driver (attached accessory), set the roll by following the directions 4, 5 and 6 on page 21 to 22. 4 5 Above are the steps for setting the papers during the Continuous mode. Setting the Label Guide Boss If the wid th of the label i[...]

  • Page 24

    Before Starting Page 24 PN9001114 Before Starting Loading Labels [Dispense Mode] Labels First perform the procedure steps 1 through 6 on pages 22 and 23 (Continu ous mode). • Pick the Dispense/Continuous switch lever fr om both si des, and slide the Dispenser unit to th e dir ection of the arrow . * Leave more than 30mm of th e label out for the [...]

  • Page 25

    PN9001114 Page 25 Before Starting Adjusting the Position of the Label Sensor (1) Movin g the Label Sensor to the Right T u rn the Label Sensor A djustment Dial up. (2) M oving the la bel Sensor to th e Left T u rn the Label Sensor A djustment Dial down. Using the Sensor Align the right ed ge of the sensor with the right edge of the label. Label The[...]

  • Page 26

    T urning on the Power Page 26 PN9001114 T urning on the Power After preparat ions, turn on th e power . • Press the POWER Key The ST A TUS LED in dicator lights up in green. * Press the power key again to turn the power off. The ST A TUS LED indi cator goes out and the power turn s off. Caution! • Make sur e you turn off the power before taking[...]

  • Page 27

    Starting the Printer PN9001114 Page 27 Starting the Printer There are tw o modes for printi ng: the Conti nuous mode and th e Dispense mode . T est printing and O n-line print ing can be done on both modes. Continuous Print ing Dispense Printing Continuous Printing Dispense Printing Continuous Printing Dispense Printing T e st Printing On-line Prin[...]

  • Page 28

    Starting the Printer Page 28 PN9001114 Starting the Printer Procedures for On-line Operation Normal Printing Mode The ST A TUS LED indi cator during the Normal Pr inting mode is as show n on the table belo w . Power Save Mode Action Status (LED) Normal Printing Mode On (Green) On-line On (Green) Off-line Off 1. Sleep Mode The printer wil l go into [...]

  • Page 29

    PN9001114 Page 29 Starting the Printer T est Printing Mode (FEED key + POWER ON) The ST A TUS LED indicator du ring the T est Printing mode is as sho wn on the table below . Action Status (L ED) Starting T est Print Mode ON (Red/Green) T est Print Mode ON On (Green) T est Print Mode (printing) On (Green) Suspension Off 2. Auto Power Off Mode The pr[...]

  • Page 30

    Starting the Printer Page 30 PN9001114 Starting the Printer On-line Operation Open the in terface cover , and proceed by the followin g directions . (1) Plu g in the interface cable as shown. • Only use t he specified cables. (2) Put on the cable lo ck to prevent the p lug from falling out. • Push the protrusion of the cab le lock into the hole[...]

  • Page 31

    PN9001114 Page 31 Starting the Printer Setting up the DIP switch Make sure the pow er is turned of f before setting up the DIP switch. • Unless directed otherwise, d o not change the setup. Switch No. Func tion Initial Factory Default Setting 1-1 1-2 1-3 Interface setup DSW1-1 OFF DSW1-2 OFF DSW1-3 OFF 1-4 The automatic fee d function OFF : Press[...]

  • Page 32

    Starting the Printer Page 32 PN9001114 Starting the Printer Using the Shoulder Belt Use the shoul der belt to leav e both of your hands free whe n using the prin ter while moving. Follow t he directions below . Attaching the Shoulder Belt (1) Fasten the pin on to the hook as indicated. (2) Using the screwdriver (accessory), push in the head of the [...]

  • Page 33

    PN9001114 Page 33 Starting the Printer Example of using the shoulder belt Wiring the In terface Cable An indenta tion is provided at the foot of the printer for the interface cable. Using this prevents the jac k from falling out of the plug or dam- aging the cords, and keeps the cable in place. W ire the cable as shown, in relevance to the shoul de[...]

  • Page 34

    Starting the Printer Page 34 PN9001114 Starting the Printer IrDA adjust ment Lever By adjustin g the angle of the lever, the angle of the IrDA receiving element can be changed. • Use the rib of the IrDA adjustment lever to adjust the angle. * Check the angle by where the IrDA adjustment lever is facing.[...]

  • Page 35

    PN9001114 Page 35 Starting the Printer IrDA transmission Range The IrDA allowable dist ance is 10 to 20 cm. * V aries from the envi ronment where printer i s used. Under di rect sunlight or strong light ing, it may not be possi ble to make IrDA tr ansmittal. Should this happen, cover the IrDA filter to interrupt th e light, or bring t he IrDA filte[...]

  • Page 36

    T r ouble Shooting Page 36 PN9001114 T rouble Shooting The status of th e printer is indicated o n the ST A TUS LED indicator . Abnormalities of the status is indicated as be low . T o solve the problems, follow the directio ns in the tabl e. ST A TUS (LED) Mode Details Red After power input 1 Program error 2 FLASH ROM error Red (blinkin g) On-line[...]

  • Page 37

    PN9001114 Page 37 T rouble Shooting The power will automati cally be turned off 30 seconds after low battery is indicated. Make sure the power is of f before remo ving the battery pack , and recharge the battery . * Please consult your n earest Customer Servic e Cent er or dealer . Cause Solu tion FLASH ROM reading/writing er ror 1. Replace the fla[...]

  • Page 38

    Daily Maintenance Page 38 PN9001114 Daily Maintenance After pressing the POWER key to turn t he printer of f and remov ing the battery p ack, follow the direct ions below . • Press the Fr ont cover Open/ Close lever and open the front cover . Thermal He ad W ipe clean with cloth and alcohol. Platen Roller W ipe clean with cloth and alcohol. Dispe[...]

  • Page 39

    Reference PN9001114 Page 39 Reference Optional Equipment Battery Pack (Standard or optional) Used when the printer is carried AC Adapter , Battery charger Read the guide fo r instructions and precautions. Battery Char ger The battery packs are re charged on this. AC Adapter for Printer Use the adap ter to supply power from a household electrical ou[...]

  • Page 40

    Reference Page 40 PN9001114 Reference Optional Equipment RS-232C cable For connection of computers and handheld terminal s. Short range radio unit For communicati on with specifi ed handy terminal. Battery Charger Set Battery ch arger enables the rech arging of the maximum of 4 batteri es at the same time, with one AC ada pter .[...]

  • Page 41

    PN9001114 Page 41 Reference When ordering repairs • Always atta ch to the printer a sample of the defectiv e print and note the functional problem before sending it out wh en requesting for repairs. • After repai rs have been ma de, you may be ask ed to recover the format of the printer by yourself.[...]

  • Page 42

    Reference Page 42 PN9001114 Reference Basic Specifications Items Details Printing System Thermal Head Density 8 Heads/mm Maximum Printing Size W idth 104mm × Pitch 297mm Printing Speed Max. 50mm/sec. (m ay vary from environment) Printing Mode Cont inuous, Dispense, and Journal Size Printer : W190mm × D 80mm × H 139mm W eight Approximately 9 60g [...]

  • Page 43

    PN9001114 Page 43 Reference Items Details Label Sensor Eye-Mark sensor / Dispense sensor Font SA TO standard font: × 21, × 22, × 23, Kanji 16 × 16, 24 × 24 Kaku Gothic / Mincho (JIS First/Second standard) Barcode JAN8/13, UPC-E/UPC-A, CODABAR, CODE39, INTERLEA VED 2 of 5, CODE 128, CODE 93, Customer Bar Co de T w o Dimension Code PDF 417, QR c[...]

  • Page 44

    Reference Page 44 PN9001114 Reference Service T o ensure that our products are used at th eir best , we provide repair and maintenance services through a netw ork of authorized SA TO Service Centers or factory direct. Please contac t SA TO T echn ical support via one of the follo wing methods fo r instructions o n return ing units for repair . Emai[...]

  • Page 45

    PN9001114[...]

  • Page 46

    PN9001114 SATO America, Inc. 10350A Nations Ford Road Charlotte NC 28273 www.satoamerica.com[...]