Samsung WA400PJHDWR manual

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Table of contents for the manual

  • Page 1

    1 W ASHING MA CHINE T echnical Inf ormation Code No . : DC68-03132A-03_EN • Duetopossibilityofpersonalinjur yorpropertydamage,alwayscontactanauthorized technicianforservicingorrepairofthisunit. • RefertoServiceManualfordetailedinstallation,operating,t esti[...]

  • Page 2

    ALIGNMENT AND ADJUSTMENTS 2 GENERAL ERROR FUNCTION NO Error Code (Diagnostic Code Error Image) Description Corrective A ction 1 Thewaterlevelfailst odropbelow theReset Wa terLevelwithin30 minutes. Goto “W illNotDrain ”  T roubleshootingSection. 2 DoorfailstoUnlockAfter?[...]

  • Page 3

    ALIGNMENT AND ADJUSTMENTS 3 NO Error Code (Diagnostic Code Error Image) Description Corrective A ction 11 MICOMisattemptingt odrivethemotor butisnotgettinganyresponsesignals fromthehallsensor .Visualcheckshow s motorisnotrunning.(L ocked,Defective HallSensoror[...]

  • Page 4

    ALIGNMENT AND ADJUSTMENTS 4 TEST MODE T est Mode: Each T estModeisasfollowsinthecomingpages .  Thetestmodesaremodesunablet ogetan accessoncethewashingcyclehasstarteddueto safetyresons. Quick T est Mode Denition of Quick T est Mode: - Checkoperation[...]

  • Page 5

    ALIGNMENT AND ADJUSTMENTS 5 Quick T est Mode: 1.  AllLED’ slightupanditsendsoutBeepSoundwhenit entersintotheQuick T estMode.(Including7-Segment) 2. Displayssoftwareversionf orasecandClearEEPROM. 3.  Whentheversionisdisplay ed,turntheJog-[...]

  • Page 6

    ALIGNMENT AND ADJUSTMENTS 6 Con tinuous Run Mode Denition of Continuous Run Mode: - Willcontinuouslyr epeatthecurrentcycleuntiltheCon tinuousRunModeiscancelled. How to Ent er: - PressDela yStart+SoilLevelKeytogetherfor5sec. Continuous Run Mode: 1. P ress DelayStart?[...]

  • Page 7

    ALIGNMENT AND ADJUSTMENTS 7 Ser vice Mode Service Mode: 1. T hewashermustbeontogointotheServiceMode. 2. T hemotorspeedwillbedisplayedwhenstarted(Itdisplays0whenthemotordoesnotspin). 3. T hepresentstateofthemachinewillnotbechanged . ([...]

  • Page 8

    ALIGNMENT AND ADJUSTMENTS 8 C y cle Coun t Check Mode Denition of C ycle C ount Check Mode: - Cy cleCountCheckModeistotallyupthenumberofwashings . How to Ent er: - T oentertheCy cleCountCheckMode,pr essthePreSoakKeyduringServiceMode. C ycle C ount Check Mode: 1. [...]

  • Page 9

    ALIGNMENT AND ADJUSTMENTS 9 F ast T ime Down T est Mode Denition of F ast T ime Down T est Mo de: - F ast TimeDown T estModeistoforwardtheprogramtothenextcyclestage. How to Ent er: - T oentertheF ast TimeDown T estMode,pressthe T emp.keyduringSer viceMode.?[...]

  • Page 10

    ALIGNMENT AND ADJUSTMENTS 10 Diagnostic Code Check Mode Denition of Diagnostic Code Check Mode: - DiagnosticCodeCheckModeistobringupthestor eddiagnosticcodes(ref erecodesf orservice technicians). How to Ent er: - T oentertheDiagnosticCodeCheckModewithcode “ d ” [...]

  • Page 11

    ALIGNMENT AND ADJUSTMENTS 11 Demo Mode - DemomodeisenteredwhentheEcoP lus( W A456*)+Pr eSoak/PreSoak+ExtraRinse( W A422*/ W A400*)buttonsarehelddownforve(5)sec ondssimultaneouslyinthepoweronstate . - WhenenteringDemomode,thebuzzerringsthr ee?[...]

  • Page 12

    ALIGNMENT AND ADJUSTMENTS 12 TROUBLE DIA GNOSIS - Asthemicomwashmachineiscongur edofthecomplicatestructure,ther emightbethe servicecall. Belowinformationisprepar edforexacttroublediagnosisandsuitabler epairguide. Caution for the Repair and Replac ement Pleasef[...]

  • Page 13

    13 TROUBLE DIA GNOSIS Will Not S tart • Plugtheunitintothewalloutlet.Checkf orpropervoltage . • Checkfuseorresetcircuitbreaker . • Pushanykeyt oturnonthewasherandpresstheStart/Pausekeytorunthewasher . • Closedoorandpushthe[...]

  • Page 14

    14 TROUBLE DIA GNOSIS No W ater Fill • PerformQuick T estMode.CheckallofW aterV alvesvisually . (Cold W at er V alve,Bleach W ater Valve,SoftenerdispensesusingCold&Bleach Water V alve ,andHot W ater V alve.) • Checkifwatertapsareturned?[...]

  • Page 15

    15 TROUBLE DIA GNOSIS No Key Opera tion • OptionandF unctionbuttonsresponddierentlyac cordingtoeachcycle. • ChildLockisbeingactivated. T oexit,holddo wnSpinlevelkeyandsoillevelkeysimultaneouslyuntil itsends outabeepingsound. • When ?[...]

  • Page 16

    16 Hall Sensor Check Check V oltageatPin#4and#3ofCN9 T esterCheck=DC0.6V Check V oltageatPin#4and#2ofCN9 T esterCheck=DC0.6V Motor Check ResistanceatPin#1ofCN3andGND =226 ㏀ ResistanceatPin#2ofCN3andGND =226 ㏀ Resistance?[...]

  • Page 17

    17 Hall Sensor Check Check V oltageatPin#4and#3ofCN9 T esterCheck=DC0.6V Check V oltageatPin#4and#2ofCN9 T esterCheck=DC0.6V Motor Check ResistanceatPin#1ofCN3andGND =226 ㏀ ResistanceatPin#2ofCN3andGND =226 ㏀ Resistance?[...]

  • Page 18

    18 Model : W A456*/W A422*/W A400* WIRING DIA GRAM T o avoid risk of electrical shock, personal injury or death; disconnect pow er to washer beforeservicing,unlesstestingr equirespower . W ARNING TECH MANUAL_DC68-03132A-03_EN.indd 18 2013-5-27 9:46:24[...]

  • Page 19

    19 Model : W A456* Model : W A422*/W A400* C O L D H O T B L A C K W H I T E B L U E R E D MIST C O L D H O T B L A C K W H I T E R E D BLEACH B L U E MIST B L U E W A TER FL OW DIA GRAM T o avoid risk of electrical shock, personal injury or death; disconnect pow er to washer beforeservicing,unless[...]

  • Page 20

    TECH MANUAL_DC68-03132A-03_EN.indd 20 2013-5-27 9:46:25[...]

  • Page 21

    1 LA V ADOR A Información técnica Nro. de c ódigo: DC68-03132A-03_MES • Dadalaposibilidaddesufrirlesionesfísicasodañosmateriales,comuníquesesiempr econun técnicoautorizadoparar ealizarelmantenimientodeestaunidador epararla. • ConsulteelManualdeservi[...]

  • Page 22

    2 FUNCIÓN DE ERROR GENERAL N.º Código de error (Imagen del error de código de diagnóstico) Descripción Medida correctiva 1 Elniveldelaguanobajamenosdel nivelestablecidoen30minutos. V ayaalasección “Nohaydrenaje” en Solucióndeproblemas. 2 Lapuertanosedesbloq[...]

  • Page 23

    3 N.º Código de error (Imagen del error de código de diagnóstico) Descripción Medida correctiva 10 Semuestracuandodurante5 segundossedetectacontinuamente unafallaenelsensordela temperaturadelagua. V ayaa “Pruebadeentradadelpanel”  ycontrolelatempera tura[...]

  • Page 24

    4 MODO DE PRUEBA Modo de prueba: Cadamododepruebaseexplicaenlaspáginas siguientes.L osmodosdepruebasonmodosa losqueporrazonesdeseguridadnosepuede accederunaveziniciadoelciclodela vado. Modo de prueba rápido Explicación del Modo de prueba rápido[...]

  • Page 25

    5 Modo de prueba rápido: 1.  T odoslosLEDseiluminanyseoyeunsonidocuandose entraenelMododepruebarápido (incluidoelSegmento-7) 2. Semuestralaversióndelsoftwareduranteunsegundoyel cambiodeEEPROM. 3.  Cuandosemuestrelav ersión,[...]

  • Page 26

    6 Modo de ejecución continua Explicación del Modo de ejecución continua: - Elcicloactualserepetirácontinuamentehastaquesecanc eleelMododeejecucióncontinua. Cómo ingresar : - PulsealmismotiempolasteclasDelayS tart(I nicioretardado)+SoilLev el(Nivelde?[...]

  • Page 27

    7 Modo de ser vicio Modo de servicio: 1.  Paraac cederalMododeservicio,lalavadoradebeestarencendida. 2.  Semostrarálavelocidaddelmotoralinicio(semuestra0cuandoelmotornoc entrifuga). 3.  Elestadoactualdelamáquinanocambiará. (porejemplo,?[...]

  • Page 28

    8 Modo de vericación de cont eo de ciclos Explicación del Modo de vericación de conteo de ciclos: - ElMododevericacióndeconteodecicloscuentaelnúmer odelavados. Cómo ingresar : - Par aactivarelMododevericacióndeconteodeciclos,pr esionelateclaPr eSo[...]

  • Page 29

    9 Modo de prueba de tiempo de detención rápido Explicación del Modo de prueba de tiempo de detención rápido: - ElMododepruebadetiempodedetenciónrápidoadelantaelprogr amaalsiguienteestadodel ciclo. Cómo ingresar : - Par aactivarelMododepruebadetiempodedetención[...]

  • Page 30

    10 Modo de prueba de código de diagnóstico Explicación del Modo de prueba de código de diagnóstico: - ElMododepruebadecódigodediagnósticomuestraloscódigosdediag nósticosalmacenados (códigosderef erenciaparalostécnicosdeservicio). Cómo ingresar : - Par aactivarel?[...]

  • Page 31

    11 Modo de demostración - Par aactivarelMododedemostración,presionesimultáneamentelosbotonesEcoP lus( W A456*)+Pr e Soak(Remojo)/PreSoak+ExtraRinse(Remojo+Enjuagueextra)( W A422*/W A400*)durant ecinco(5) segundosenelestadoEncendido . - Alacceder[...]

  • Page 32

    12 DIA GNÓSTIC O DE PROBLEMAS - Dadoquelalavadoramicomcuentac onunaestructuracompleja,serecomiendacontactaral serviciotécnico. Lasiguienteinformaciónhasidoelaboradapar aeldiagnósticoexactodelosproblemasya mododeguíadereparación. Precaucion[...]

  • Page 33

    13 DIA GNÓSTIC O DE PROBLEMAS No se enciende • Enchufelaunidadeneltomacorriente . V eriqueelvoltaje. • Controleelfusibleor einicieeldisyuntor . • Presionecualquiert eclaparaencenderlalavadoraypr esionelateclaInicio/Pausaparahac erfuncionarla[...]

  • Page 34

    14 DIA GNÓSTIC O DE PROBLEMAS No se llena de agua • EjecuteelMododepruebarápido.C ompruebevisualmentetodaslasválvulasdelagua. ( Válvuladeaguafría,válvuladeaguaconlejía,dosicador esdesuavizantesqueutilizanlaválvuladeagua fríaydeagua[...]

  • Page 35

    15 DIA GNÓSTIC O DE PROBLEMAS No funcionan las teclas • Losbotonesdeopcionesydefuncionesrespondendedistin tamanerasegúnelciclo. • Laseguridadparaniñosestáactivada.Parasalirdeestafunción,pr esionesimultáneamentelasteclasSpin (Centrifugar)ySoi[...]

  • Page 36

    16 Comprobación del sensor Hall V eriqueelvoltajedelasclavijas4y3enCN9 Comprobacióndelcon trolador=0,6 VC C V eriqueelvoltajedelasclavijas4y2enCN9 Comprobacióndelcon trolador=0,6 VC C Comprobación del mot or Resistenciaenlaclavija1?[...]

  • Page 37

    17 Comprobación del sensor Hall V eriqueelvoltajedelasclavijas4y3enCN9 Comprobacióndelcon trolador=0,6 VC C V eriqueelvoltajedelasclavijas4y2enCN9 Comprobacióndelcon trolador=0,6 VC C Comprobación del mot or Resistenciaenlaclavija1?[...]

  • Page 38

    18 Modelo: W A456*/W A422*/W A400* DIA GRAMA DEL CABLEDADO Par a evitar r iesgos de descarga eléctrica, lesiones o la muer te, antes de realizar el mantenimiento desconectelaalimentacióndelalavadoraamenosquelapruebar equieraqueestéconectada. ADVERTENCIA TECH M[...]

  • Page 39

    19 Modelo: W A456* Modelo: W A422*/W A400* C O L D H O T B L A C K W H I T E B L U E R E D MIST C O L D H O T B L A C K W H I T E R E D BLEACH B L U E MIST B L U E DIA GRAMA DEL FL UJO DE A GU A Par a evitar r iesgos de descarga eléctrica, lesiones o la muer te, antes de realizar el mantenimiento descon[...]

  • Page 40

    TECH MANUAL_DC68-03132A-03_MES.indd 20 2013-5-27 10:33:50[...]

  • Page 41

    1 LA VE-LINGE Informa tions techniques Code n°: DC68-03132A-03_CFR • Enraisondesrisquesdeblessureoudedommagesmatérielsexistants ,demandeztoujoursàun technicienqualiéd'eectuerlesopérationsd' entretienouderépar ationdel'appareil. • Repor[...]

  • Page 42

    ALIGNEMENTS ET RÉGLA GES 2 PROBLÈMES PRINCIP A UX N° Code d' erreur (A chage du code de diagnostic) Description Action corrective 1 Leniveaud' eaunedescendpassous leniveaud'eauderéinitialisa tion dansles30minutes. ConsultezlasectionDépannage «Pasdevidange»[...]

  • Page 43

    ALIGNEMENTS ET RÉGLA GES 3 N° Code d' erreur (A chage du code de diagnostic) Description Action corrective 10 Cetteerreursepr oduitlorsqu'un défautducapteurdetempérature del'eauestdétectéencontinu pendant5secondes. Consultezlasection« T estdes entré[...]

  • Page 44

    ALIGNEMENTS ET RÉGLA GES 4 MODE DE TEST Mode de test: Chaquemodedetestconcernantestdécritdans lespagessuivantes.L esmodesdetestindiqués sontdesmodesqui,pourdesraisonsdesécurité, nesontplusaccessiblesunef oislecyclede lavagecommencé .[...]

  • Page 45

    ALIGNEMENTS ET RÉGLA GES 5 Mode de test rapide: 1.  T outeslesDELs'allumentetunsignalsonorer etentitlorsde l'entréeenmodedet estrapide(ycomprisl'écran). 2. Laversiondulogiciels'achependantunesecondeetle circuitEEPROMs'e?[...]

  • Page 46

    ALIGNEMENTS ET RÉGLA GES 6 Mode de fonctionnement en continu Dénition du mode de fonctionnement en continu: - permetderépéterlecycleencoursjusqu'àl'annulationdumode. Pour sélectionner ce mode: - AppuyezsimultanémentsurlesboutonsDépartdiéré+Degr éde[...]

  • Page 47

    ALIGNEMENTS ET RÉGLA GES 7 Mode de réparation Mode de réparation: 1.  Lelav e-lingedoitêtreenmarchepourpouvoirpasserenmodederéparation. 2.  Lavitessedumoteurs'achelorsdudémarrage(l'écranache0lorsquelemot eurnetournepas). 3.  Le?[...]

  • Page 48

    ALIGNEMENTS ET RÉGLA GES 8 Mode de comptage de cycle Dénition du mode de comptage de cycle: - Lemodedecomptagedecyclepermetdecompterlenombr edelavageseectués. Pour sélectionner ce mode: - Pourpasserenmodedec omptagedecycle,appuyezsurleboutonP reSoak?[...]

  • Page 49

    ALIGNEMENTS ET RÉGLA GES 9 Mode de test rapide de décompt e du temps restant Dénition du mode de test rapide de décompt e du temps restant: - Lemodedetestrapidededéc omptedutempsrestantpermetdef orcerlepr ogrammeàpasser àl'étapesuivanteducycle. Pour sélectionner c[...]

  • Page 50

    ALIGNEMENTS ET RÉGLA GES 10 Mode de contrôle du c ode de diagnostic Dénition du mode de contrôle du c ode de diagnostic: - Lemodedecontr ôleducodedediagnosticpermetd'acherlescodesdediagnostic enregistrés(c odesderéfér encepourlestechniciensdemaintenanc e). Po[...]

  • Page 51

    ALIGNEMENTS ET RÉGLA GES 11 Mode de démonstration - Pourpasserenmodededémonstr ation,maintenezenfonc éslesboutonsEcoPlus(W A456*)+Pre Soak/PreSoak+ExtraRinse( W A422*/W A400*)(ÉcoPlus( W A456*)+Pr é -trempage/Pr é-trempage+ Rinçageplus( W A422*/W A400*))pendantcin[...]

  • Page 52

    ALIGNEMENTS ET RÉGLA GES 12 DIA GNOSTIC DES PROBLÈMES - Lemicomdula ve-lingeestcongurépourunestructurecomplexe ,c'estpourquoiilest conseillédecontacterleserviceaprès-vente . Lesinformationssuiv antesrépondentàundiag nosticprécisetconstituentun?[...]

  • Page 53

    13 DIA GNOSTIC DES PROBLÈMES V otre lav e-linge ne démarre pas. • Branchezl'appareilsurlaprisemurale. Vériezquelatensionestadaptée. • V ériezlesfusiblesouréinitialisezledisjoncteur . • Appuyezsurn'importequelboutonpourmettreenmarchele?[...]

  • Page 54

    14 DIA GNOSTIC DES PROBLÈMES Pas de remplissage d' eau • Lancezlemodedetestrapide.P rocédezàunc ontrôlevisueldel'étatdetout eslesvannesd'arrivéed'eau. ( Vanned'eaufr oide,vanned'agentdeblanchiment;l'adoucissantestdist[...]

  • Page 55

    15 DIA GNOSTIC DES PROBLÈMES Aucun bouton ne fonctionne • Lesboutonsd'optionetdef onctionréagissentdiér emmentselonlesprogrammes . • Lasécuritéenfantestactivée.P ourledésactiver ,appuyezsimultanémen tsurlesboutonsNiveaud'essorage etDegré[...]

  • Page 56

    16 V érication du capteur à eet Hall V ériezlatensionauniveaudesbr oches4et3duCN9 V éricationavecletest eur=0,6 VC C V ériezlatensionauniveaudesbr oches4et2duCN9 V éricationavecletest eur=0,6 VC C V érication du mo[...]

  • Page 57

    17 V érication du capteur à eet Hall V ériezlatensionauniveaudesbr oches4et3duCN9 V éricationavecletest eur=0,6 VC C V ériezlatensionauniveaudesbr oches4et2duCN9 V éricationavecletest eur=0,6 VC C V érication du mo[...]

  • Page 58

    18 Modèle: W A456*/W A422*/W A400* SCHÉMA DE CÂBLAGE An d'éviter tout risque d'électrocution légère ou mor telle, débranchez le lav e-linge avant deprocéderauxrépar ations(saufsiletestnécessitesamisesoust ension). A VERTISSEMENT TECH MANUAL_DC68-03132[...]

  • Page 59

    19 Modèle: W A456* Modèle: W A422*/W A400* C O L D H O T B L A C K W H I T E B L U E R E D MIST C O L D H O T B L A C K W H I T E R E D BLEACH B L U E MIST B L U E SCHÉMA DU FL UX D ’EA U An d'éviter tout risque d'électrocution légère ou mor telle, débranchez le lav e-linge avant de?[...]

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    TECH MANUAL_DC68-03132A-03_CFR.indd 20 2013-5-27 10:30:11[...]