Saeco Coffee Makers SG200E manual

i TYPE : SG200E Hot beverage vending Machine Saeco Group 200 M o d e l : ESPRESSO OPERA TION AND MAINTENANCE WARNING: This instruction manual is intended exclusively for specialized personnel.[...]

2 English 5 31 6 4 7 8 9 2 MAIN P ARTS 1 Brew group and coffee grinder 2 Brewing hopper group 3 Sugar and stirrer dispensing group 4 CPU card 5 Cup dispenser 6 Payment system area 7 POWER card 8 W ater circuit equipped with air-break device 9 Pump 10 T ray socket 11 Data plate 12 Data plate showing the minimum and maximum water pressure 13 W ater m[...]

3 English 7 - P A YMENT SYSTEM IN S TALL ATIO N .................... 24 7. 1 Payment system installation on the machine . ........................................... 2 4 7. 2 Payment system installation on the ca bin et ............................................... 2 5 8 - PROGRAMMING AND MA I NT EN AN CE M EN U ........ 26 8.1 Description of pro[...]

4 English 1 - INTRODUCTION TO THE MANUAL 1. 1 Foreword Important This publication is an integral part of the machine and should be read carefully in order to use it in a correct way . Complying with safety requirements is also essential This manual contains the technical information necessary to carry out the procedures of use, cleaning, installati[...]

5 English  It is the buyer s responsibility to ascertain that the machine operators have been trained and informed of all the indications and specifications contained in the documentation supplied. Even so, the operator should be aware of the potential risks that exist while operating the automatic vending machine.  Operating reliability a[...]

6 English  However , the Saeco International Group, whenever necessary and for valid reasons is entitled to update existing manuals and send to his customers all updating sheets that have to be kept with the original manual. A ny technical problems that may arise can easily be solved by consulting this manual. For further information, contact th[...]

7 English 410 537.8 759.5 1.4 Operators requirements T o guarantee safety , three different machine users are to be distinguished, each having specific characteristics: User Access to the inside of the machine is forbidden to the user . Supply operator The safekeeping of the access key to the inside of the machine is entrusted to the Supply operato[...]

8 English CUP DISPENSER suitable for cups with 70-71 mm dia. and for cups with 73 mm dia. through an adequate release ring. BOILER HEA TING ELEMENTS armoured types: from 1,000 Watt for coffee boiler CONT AINER CAP ACI TY Coffee beans 2.0Kg Instant coffee 0.6 Kg (instead of tea) Granular milk 0.85Kg Chocolate 1.7 Kg (or 2.6) T ea 2.0Kg Suga[...]

9 English - Operating reliability and the efficiency of the machine performance are only guaranteed if original spare parts are used. - The automatic vending machine is not suitable for outside installation. The machine must be installed in dry places, with temperatures never below 1°C and it must not be installed in places where cleaning is made [...]

10 English 4. 3 Packaging The vending machine is protected by polystyrene/cardboard angles and by a transparent polypropylene film. The automatic vending machine will be packaged so as to ensure protection against any mechanical and environmental agents. Labels are applied on the packaging, indicating: - handle with care - do not overturn - protect[...]

11 English  the available credit is sufficient or the vending machine has been set in free mode. If this is not the case, the display shows the message INSERT ...;  there is no error condition that prevents beverage brewing. If it is not the case the display shows the error message BEVERAGE... OUT OF SERVICE alternated to a NOT[...]

12 English 1 2 3  the gear motor of the instant product activates the screw , dispensing the desired amount of product into the mixer .  once the pre-set amount of water and product is dispensed, the mixer is disconnected. ESPRESSO COFFEE BREWING This process takes place only after the dispensing of cup, sugar and stirrer . [...]

13 English 6 - INST ALLA TION 6. 1 Positioning The vending machine is not suitable for outdoor installation. It must be installed in dry places, with temperatures not below 1°C and it should not be installed in places subject to explosion or fire hazards, or where cleaning is done with water jets. - If positioned near a wall, there must be a minim[...]

14 English 6 . 2 Receipt Upon receipt of the automatic vending machine, it is necessary to check it has not suffered damage during transport. If damage of any kind is noticed, immediately place a claim with the forwarder . An envelope is supplied with the vending machine, called CUSTOMER KIT . It contains the objects shown in Fig. 10. - Instr[...]

15 English fig.1 1 fig.12 6.3 Unpacking - Free the vending machine from the package. - Remove the vending machine from the transport pallet. Unloose its fastening screws (fig. 1 1). - Remove the key from the beverage dispensing outlet (fig. 12). Open the door of the vending machine and remove the adhesive tape from the components concerned. - Remov[...]

16 English - connect the tap to the vending machine, using a copper or nylon hose, suitable for foodstuff and resistant to the supply pressure. Should a flexible hose be used, it is necessary to assemble the reinforcement bearing inside, supplied with the machine. - Use a 3/8 gas-type connection. 6.5 Power supply connection The veding mahine is des[...]

17 English Safety switch - The sockets that are not compatible with the plug of the machine should be replaced. - The use of extensions, adapters and/or multiple plugs is forbidden (fig 17). 6.6 Machine start-up The machine is equipped with a safety switch - located on its top cover (fig. 18) which disconnects the utilities whenever the door is ope[...]

18 English fig.20 fig.19 6. 7 Installation IMPORT A NT : When switched on, the machine automatically fills the water circuit and the related boilers. For a correct automatic installation in case of a water softener system being used, it is necessary that the latter is completely filled with water and properly relieved of any air bubbles. 6.7.1 Clea[...]

19 English 6 .7 . 2 W ater circuit filling The machine automatically activates the pump and start s filling the espresso coffee boiler . IMPORT AN T : Before powering the machine, thus starting the automatic installation: 1. Make sure that the water softener is filled with water and the air bubbles removed. 2. Load the reachable columns of the cup [...]

20 English fig.22 6 . 7 .3 Cleaning the parts in contact with foodstuffs Clean all the parts of the vending machine which are in contact with foodstuffs. - wash your hands carefully . - prepare a chlorine-based anti-bacterial cleaning solution - they can be purchased at chemists - following the concentrations given on the product instruction label.[...]

21 English - clean also the mixer bases with a cloth soaked in the solution (fig.24) - leave all parts in the solution for the time specified on the packaging - t ake all parts off, rinse and wipe carefully , then reassemble them into the vending machine. W arning For safetys sake, carry out several automatic washings so as to remove possible re[...]

22 English fig.27 fig.28 fig.31 6.8.2 Label insertion - Selection labels are to be placed in the proper seat, under the transparent plastic plates, following the order set in the Programming and Maintenance Menu. Perform the operation as follows: - remove the cup holder (fig. 27) - release the transparent plates from the internal side of the door b[...]

23 English 2 1 fig.32 fig.34 - insert the key into the cover switch (see fig.18) and wait for the column to position itself into the dispensing hole. - load the other two columns which in the meantime have become reachable (fig.31). - if you want to fill up the column near the cup conveyor , remove the holder retainer (fig.32 ref. 1) an[...]

24 English fig.36 fig.37 7 - P A YMENT SYSTEM INST ALLA TION 7.1 Payment system installation on the machine The vending machine has no payment system. The responsibility for possible damages to the machine and other objects and for personal injuries caused by an incorrect installation of the payment system falls on the person who installed the syst[...]

25 English fig.38, rif.1 fig.38, rif.2 fig.38, rif.3 fig.38 - connect the coiner to the CPU card NOTE: Executive, MDB and BDV serial systems are connected to the CPU card using a cable and an interface in necessary , both included in the special kit. - Then enter the programming menu so as to choose convenient settings. See section 8 PROGRAMMING[...]

26 English beverage 06 beverage 07 beverage 08 8 - PROGRAMMING AND MAINTENANCE MENU Key e: ENTER / beverage 05 Key c: CANCEL / beverage 01 Key ò : DOWN Key ñ : UP beverage 02 beverage 03 beverage 04 Important This chapter illustrates how to set up or modify the machine programming and maintenance parameters. It should therefore be read carefully [...]

27 English fig.40 1 2 3 8.1 Description of programming and maintenance phase keys T o surf inside the menu of the vending machine use the keys described below . Key e: ENTER / beverage 05 (fig. 39) By pressing this key it is possible to access the following level of programming or maintenance. Furthermore it is possible to modify or confirm the val[...]

28 English SYSTEM MANAGEMENT VM CODE 0000 VM CODE >0000< STOP STOP COFFEE 00000 LIM:00321 STOP BEVERAGE STOP GROUNDS 00000 LIM:0090 RESET >Y< N BEVERAGE A 00000 L IM . 000111 BEVERAGE B 00000 L IM. 000222 BEVERAGE C 00000 LIM. 000333 BEVERAGE D 00000 LIM. 000444 BEVERAGE E 00000 L IM. 000555 BEVERAGE F 00000 LIM. 000666 BEVERAGE G 00000[...]

29 English SYSTEM MANAGEMENT CONTINUES BEVERAGE PULSE COUNTER BEVERAGE PULSE COUNTER COFFEE PULSE COUNTER TEX T ST AND-BY *SAECO GROUP 200* TEX T ST AND-BY SAECO GROUP With complete menu only TEXT DISPENSING WAIT FOR PRODUCT TEXT DISPENSING BREWING ... TEXT PRESELECTION PRESELECTION TEXT PRESELECTION PRESELECTION TEXT OUT OF SERVICE CALL ASSIST ANC[...]

30 English LANGUAGE FRANCAIS LANGUAGE ENGLISH PRODUCT BEFORE NO INST ANT PRODUCT 1 YES INST ANT PRODUCT 1 >Y< N INST ANT PRODUCT 3 NO INST ANT PRODUCT 1 >Y< N SYSTEM MANAGEMENT MUL TIPLE BEVERAGE 02 MUL TIPLE BEVERAGE 02 MUL TIPLE BEVERAGE ON/off: ABCdefGHI BEVERAGE V ALIDA TION BEVERAGE 0 1 YES BEVERAGE 1 5 YES FREE VEND BUTTON YES FRE[...]

31 English CONTINUES ENABLE >Y< N P AR ALLE L COINER ENABLE YES COIN V ALUE C O I N 0 1 : 5 0 COIN V ALUE COIN 07: 50 P A YMENT SYSTEMS ENABLE >Y< N BANKNOTE READER ENABLE YES BANKNOTE V ALUE BANKNOTE 01: 1000 BANKNOTE V ALUE BANKNOTE 04: 1000 INHIBITION LEVEL 0 INHIBITION LEVEL >0< 1 RECHARGE >Y< N SAECO CARD RECHARGE YES M[...]

32 English BEVERAGE BREWING BEVERAGE 1 BEVERAGE 1 SEQUENCE 003C BEVERAGE BREWING BEVERAGE 2 BEVERAGE BREWING BEVERAGE 8 BEVERAGE 1 INST ANT PROD. 3: 005 BEVERAGE 1 WA TER INST . PROD. 3: 022 BEVERAGE 1 W A TER COFFEE: 38 BEVERAGE 1 SUGAR: 0 BEVERAGE 1 BEVERAGE CHECK BEVERAGE 1 PRESS KEY BEVERAGE PRICES NORMAL PRICE T ABLE PRICE 002: 2 5 0 SINGLE PR[...]

33 English TIMET ABLE SETTING NEVER FREE NEVER FREE ALWA Y S FREE SYSTEM MANAGEMENT FREE ON1: MTWtfss 00:15 FREE OFF1: MTWtfss 07:15 FREE ON2: mtwTFss 19:15 FREE OFF2: mtwTFss 20:15 FREE TIME RANGE With time-keeper and complete menu only TIMET ABLE ON/OFF ON1: MTWtfss 00:15 TIMET ABLE ON/OFF YES TIMET ABLE ON/OFF >Y< N TIMET ABLE SETTING TIME[...]

34 English 8.2.2 Structure of the programming menu Example of parameter setting T o set the PRICE level 3 at 0.3 : - access the programming menu as indicated in 8.2.1, if the password is not requested, the entry SYSTEM MANAGEMENT will appear; - scroll the menu items with the UP key until PRICE MANAGEMENT is displayed; - press the ENT[...]

35 English SOLUBLE 1 10 SOLUBLE 2 0 PREHEA T . SOLUBLES - Maximum temperature It allows you to assign the temperature to which the vending machine is brought after a certain time from the last dispensing, so that the natural lowering of the temperature of the hydraulic circuits can be compensated. Set value is not expressed in centigrade. - W ash c[...]

36 English - Stirrer It allows you to select the stirrer dispensing mode STIRRER AL W A YS: the stirrer is dispensed anyway; STIRRER SUGAR: the stirrer is dispensed only if the beverage is served with sugar; STIRRER SUGAR or WITHOUT SUGAR: the stirrer is dispensed for all the beverages which should be served with sugar , although the user demands t[...]

37 English - Cup key It allows to enable or disable the key beverage 01 (fig. 39) as: 1 - No cup : By pressing the No-CUP key before choosing a beverage allows to have it brewed without the cup. Af ter pushing the preselection key , the user has 8 seconds to select the desired product. Af ter this time the preselection is cancelled. 2 -[...]

38 English Soluble 3 Sugar Coffee C Soluble 1 Soluble 2 - Banknote V alue Sets the value of banknotes transferred to the machine from the parallel reader . - Protocol It allows to choose the protocol used by the vending machine to communicate with the payment system installed on the vending machine: 1- Executive protocol; 2- BDV Protocol; 3- MBD Pr[...]

39 English BE V ANDA 01 ACQUA CAFFE: 38 - Instant product: It defines the quantity of instant product to be dispensed. Example: 005 indicates that 5 units of instant product 3 will be used. The quantity of instant product can be adjusted from 0 to 250 with steps of 1. - Instant water: It defines the amount of water to be mixed [...]

40 English Beverage with cup Beverage without cup Beverage Price Level 1 Level 2 Cup Price Level 1 Level 2 Final Cost 0.55 0.50 Counters increased Beverage counter and cup counter Beverage counter 8.3 Maintenance menu 8.3.1 Accessing the maintenance menu Open the door , insert the key into the safety switch (fig. 18) and press key P2, located on th[...]

41 English MAINTENANCE ERROR MESSAGE nn P R I C E 0 1 0 . 0 0 00055 P R I C E 9 9 0 . 0 0 00000 BEVERAGE 0.00 TO T AL SALES STA T IS TI CS RINSING DISCOUNT/INCREASE 0.00 OVERP A Y BEVERAGE COUNTER TT : 004500 PP : 002500 BEVERAGE 1 TT : 000800 PP : 000500 BEVERAGE 2 TT : 000800 PP : 000500 FREE TT : 000015 PP : 000002 NORMAL TT : 000300 PP : 000200[...]

42 English 8.3.2 Description of maintenance menu messages MAINTENANCE IThis function allows to show and reset the errors that may be present. It is also possible to upkeep the vending machine. The error can be reset through the maintenance menu or using the Automatic Error Reset mode. Important The latter , designed to be used by unskilled technica[...]

43 English - Automatic Error Reset Simplified mode (for technical unskilled personnel) for error reset that, when implemented, tries to remove any non-critical error condition in the VM operation. S t arting the Error Reset Procedure The error-reset procedure is started by pressing both the P1 Programming and P2 Maintenance simultaneous[...]

44 English MAINTENANCE ERROR LOG BOILER EMPTYING ERROR LOG RESET ERROR LOG RESET >Y< N The following menu displays the LOG: W ays of accessing stored information: OPERA TION Accessing log Resetting log Viewing all the information (including cancelled information) METHOD Using the Maintenance/ LOG MONITOR menu Use the appropriate menu Enter th[...]

45 English Strip 16x2 for SW updating - W ashing It allows to rinse the brewing circuits of instant products. By pressing the ENTER key the automatic cycle starts, thus activating in sequence each instant product circuit. Recommended solutions T o wash the circuit of a single instant product you need to keep the beverage keys pressed: - Beverage ke[...]

46 English 9 - MAINTENANCE 9.1 Cleaning and loading Important Some operations should be carried out regularly in order to guarantee the correct operation of the machine; some of these operations are essential so as to comply with sanitary rules in force. These operations should be executed with the vending machine off and open; cleaning should be d[...]

47 English - empty and clean the dump box (fig.47) or clean the conveyor . - empty and clean the coffee residue drawer (fig.48) moisten a cloth and wipe carefully: - all the visible parts of the brewing area (fig.49 and 50). fig.49 fig.47 Fig.50 fig.48[...]

48 English 9.1.2 W eekly cleaning Remove all containers and wipe with a damp cloth all container supporting areas, the bottom and outside of the machine and above all the brewing area (fig. 53). - the drain channel of the coffee group (fig.51). - silicon drain hoses (fig.52) Important Carefully blot all parts before reassembling them. Fig.51 Fig.52[...]

49 English n n n n n n n Important Carefully blot the upper and lower filter and blow with compressed air . During cleaning and maintenance operations do not stress the following electrical parts: keyboard card, cpu card, dosing coil, sugar coil. 9.1.3 Product loading Load products and/or consumable stores when necessary . For these operations refe[...]

50 English fig.54 fig.55 fig.56 9.2.1 Scheduled and unscheduled maintenance The operations described in this section are intended as an example as they depend on different variables, such as: water hardness, humidity , products used, conditions and quantity of work W arning Make sure the vending machine is off before performing any operation requir[...]

51 English - manually rotate using the wrench supplied with the machine until the lower filter is flush with the cup (fig. 57). - unscrew screw (1) and replace filter (2) (fig.57). - reassemble all the parts following the reverse order . Important Carefully blot the upper and lower filter and blow with compressed air . 9.3 Adjustments 9.3.1 Dose an[...]

52 English 9.4 Cup releasing device cleaning and adjustment Importante Before removing the cup realesing device, make sure the cup bracket is in the brewing position - that is the fork that holds the cup is positioned under the brewing nozzles. If this is not the case, stop and then restart the machine to allow the automatic positioning of the cup [...]

53 English ALIGN THE TWO ARROWS ALIGN THE FIVE SCROLLS REFERENCES fig.62[...]

54 English W A TER HARDNESS SELECTION NUMBER °French 10 20 30 40 50 60cc 130cc 25000 12500 9500 6500 5000 12500 6000 4500 3000 2500 9.5 Resin regeneration (where the water softener is provided) Resin regeneration is to be carried out according to the water of the system to which the dispenser is connected. Use the table below as a reference: The a[...]

55 English 10 - INACTIVITY If the automatic vending machine remains inactive for a long time it is necessary to take certain preventive measures: - with the machine on, start the automatic emptying process of both the hydraulic circuit and the boiler (see PROGRAMMING A ND MAINTENANCE MENU in section 8). - once it is over , disconnect the machine fr[...]

56 English 12 - TROUBLESHOOTING GUIDE FOR THE MOST COMMON FAILURES OR ERRORS DISPLA Y MESSAGES This section will show the messages displayed: 1. during normal operation; 2. in case of failure (error messages). Messages during operation The table below shows a list of messages displayed during the standard operating phases. Messaggio SAECO SG200 SAE[...]

57 English Out of service/Failure conditions In particular situations, the VM can be fully or partially out of service. There are 3 categories (classified by severity): A . failures due to scheduled maintenance conditions which partially block the VM. By these failures (out of coffee, too many dump in the box, out of cups  in case of cup presele[...]

58 English Failure/ error category B/C A A A B A/B A/B B A/C C C A B A failure C C --- Error code - if any 1 2 3 4 5 6 --- (8) --- (9) 10 14 16 20 --- (21) 22 23 25 31 32 Manual reset SI SI YES YES YES YES --- --- YES YES YES YES --- YES YES YES --- Simplified reset SI* SI YES* YES* NO NO --- --- YES NO NO YES* YES NO NO --- Self-reset YES (the VM [...]

59 English Description voluntary VM stop (signal of the successful recovery of the scarce flow coffee) (BDV error signal) presence of a beverage or coffee stop Failure/ error category C --- --- A Error code - if any 33 34 41 --- Effect on the VM stop VM signal only signal only stop relevant beverages Manual reset YES Simplified reset NO --- --- YES[...]

60 English 13 - VISUAL SIGNALS (LED) On the CPU card L ED S ta te Function DL1 Flashing Data transmission from the CPU to serial payment systems (EXEC, BDV ,MDB) DL2 Flashing Data reception from serial payment systems (EXEC, BDV ,MDB) DL3 Flashing Program on the CPU is running  fast flashing while starting up the VM or by any error/failure DL4 ?[...]

61 English CN21 = optional feeder kit for payment systems CN20 = POWER card connection CN1 5 = display CN17 = keyboard CN6 = Saeco Card module CN18 = auxiliary buttons CN2 = cop y key CN16 = external buzzer CN3 = external I2C devices CN1 = product releasing control (spirals) CN5 = 24Vdc parallel coin validator CN12 = EXECUTIVE slave CN1 1 = EXECUTI[...]

62 English CN8 = high voltage loads CN9 = high voltage loads CN10 = mains cut-off CN1 1 = dump box presence inlet CN2 = 24Vdc loads CN1 = transformer secondary CN3 = CPU card power supply CN7 = temperature sensor CN4 = CPU card connection CN6 = flowmeter inlet CN5 = microswitch inlet On the Power card (I/O) L ED St at e Function DL1 On Power 24 V D[...]

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Cod. 1 81 3 -9 5 6 -ED 01[...]