Rose electronic rose.com manual

ULTR AVIE W REM OTE 2 KVM Access Ove r IP 10707 Stanc liff Road Phone (2 81) 933 - 7673 Houston, T exas 7709 9 Internet: W WW .ROSE.COM INSTALL A TION AND O PERATIO NS MANUAL[...]

LIMI TED WARRANTY Copyright  Rose Electronics 200 8 . All ri ghts reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, el ect ronic o r m echanical, including photoc opying and recording, without the prior written permission of Rose Elect ronics. Rose Electronics Part # MAN - [...]

TABLE of CO NTENTS Contents Page Disc laimer ........................................................................................................................................................................ 1 Introduct ion ........................................................................................................................[...]

Figures Page Figure 1. U ltraView Remote 2 M odel s ............................................................................................................................ 5 Figure 2. C onnectin g a KVM ........................................................................................................................................... 6 [...]

INTRODUCTI ON ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 1 Disclaimer W hile every precaut ion has bee n taken i n the prepar ation of this m anual, the m anufacturer assumes no respons ibilit y for err ors or om issions. Neither does the manuf acturer ass ume an y liability for da mages resulting from the u se of the inform ation[...]

2 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL Featur es  Six m odels availabl e: 4- port m odel (PC or Multi - platform ) 8- port m odel (PC or m ulti - platform ) 16 - port m odel (PC or m ulti - platform )  Supports PC or Mult i - platform systems  Solid - s tate em bedded unit, has no dis k drive f or max imum reliabili[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 3 Rose El ectron ics web site Visit our web site a t www.ros e.com for additional inform ation on the U ltraVie w Rem ote 2 and other pr oducts of fered by Rose E lectronics that ar e designed f or data cent er applicat ions, clas sroom environm ents, and m any other ac cess and switc hin[...]

OVERVIEW 4 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL Sy stem ov erview The UltraV iew Rem ote 2 is a v ersatile and powerful product that c an exte nd the range of acc ess to your c omputers from anywhere in the world . It is desig ned to prov ide seam less and tro u ble - free ac cess fr om any work station on your network or an[...]

MODELS ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 5 UPR - 1R04U B/2 - UER - 1R04UB/2 Connector T y pe Po wer IEC320 CPU (4) DB25F KVM (1) DB25F RS232 RJ12F Network RJ45F UPR - 1R08U B/2 - UER - 1R08UB/2 Connector T y pe Po wer IEC3 20 CPU (8) DB25F KVM (1) DB25F RS232 RJ12F Network RJ45F UPR - 1R16U B/2 - UER - 1R16UB/2 Connector [...]

INSTALLATION 6 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL UltraVi ew Remo te 2 I nst allation Installing t he Ultra View Rem ote 2 is a ver y easy proc ess and s hould be perform ed by a desig nated adm inistrator. The adm inistrator will instal l, configur e, and set - u p user ac cess prof iles. A net work adm inistrator will ne[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 7 Connecting the Compu ters / Servers Connect eac h com puter to the U ltraVie w Remote 2 using th e appropr iate CPU ad apter cable designed to inter face to the t y pe of com puter being c onnected (P S/2, Unix , SUN, DEC , Apple, etc). Conn ect the D B25M end of the CPU adapter c able [...]

8 ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL Cascading units If y our s y stem dem ands are great er than a s ingle m odel can pr ovide, you can cas cade the U ltraView Rem ote 2 to other Ultr aView Pr o or ServeVi ew Pro m odels. The to tal num ber of cascaded un its that can be added is equ al to the total num ber of CPU ports o[...]

UNIT CONFI G URA TI ON ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 9 Configuring the UltraVie w Remote 2 I P Input module W hen you locall y connect to the UltraVie w Rem ote 2 unit for the first tim e the Un it and Net work mus t be configur ed. Follow th e recomm ended proc edure belo w to configur e all m od els: a. Make all c a[...]

10 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Keyboard Layout Using the left and r ight arrow k eys, selec t the k eyboard type expected f rom the h ost com puters. A dmin passw or d Enter an administr ator passw ord of at leas t six ch aracters that has a m ix of letter s and num erals. T he background color pro vides an i ndicat[...]

. ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 11 Screen #3 is a secur e keys screen that will disp lay after the network inform ation has bee n entered . Figure 9 . Secure K eys Encry ption This s creen uses m ouse movem ents and k eyboard i nputs to c reate ra ndom data. This unpred ictable inf orm ation is then com bined with s e[...]

12 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL To view t he menu o ptions pr ess <CT RL> < ALT> < C> . (if the st andard hotk eys wer e altered on t he Conf igure Unit s creen, us e the ne w hotk eys plus C) Logoff Select th is option to close your current s ession a nd displa y the scr eensaver. Restore mouse fun[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 13 Connecting R emotel y W ith the Unit and the Network configured properl y, start a web browser like IE or Netscape f rom any works tation connecte d to the sam e network your Ultra View Rem ote 2 is c onnected t o. T y pe in the Ultra View Rem ote 2’s assigned I P addres s (Example ([...]

14 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL (Followin g descr ibes each of the Conf iguration T abs. User Acc ounts Allows you to creat e and m anage up to s ixteen s eparate user ac counts, each with separate access per miss ions. Accou nt #1 is the a dmin accou nt. Enter User na me, password. Tick /un - tick the Local and Rem [...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 15 User Name All user n ames must cons ist of lower case characte rs or numb ers onl y . No s y mbols or upper case charac ters ar e perm issible. The us er name c an be bet ween 1 and 1 6 charac ters in le ngth. Passw ord Passwords are cas e sensit ive and can inc lude cer tain k eyboard[...]

16 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Screens aver Timeo ut Use the ar row ke y s to s elect an a ppropriate period of inacti vity before a s creensa ver is disp layed and th e user is logged out. This s etting ap plies to loca l users on ly and once the scree nsaver is displa yed, for sec urity purpo ses the user is requ [...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 17 Backgrou nd refresh rate Use the ar row ke y s to a lter the ref resh rate f or screen im ages via remot e links. T his allows you to tailor the screen refres h to suit the n etwork c onnection sp eeds. The o ptions are: Slow, M edium , Fast or Disa bled. W hen the dis abled option is [...]

18 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Network configura tion This page a llows you to conf igure the var ious asp ects of the IP port and its relat ionship wit h the local network . M A C addres s Media Ac cess Contro l addr ess – this is the uniqu e and unc hangeable c ode that was hard cod ed within your UltraVie w Rem[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 19 HTT P Port This is the logical link that c omm unications with a r emote web br owser w ill be cha nneled. T he default sett ing of 80 is an establ ished stan dard for web ( HTT P – HyperT ext Transfer Protocol) tr affic thou gh this c an be change d to suit your loca l network requi[...]

20 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Hotkey / KVM Port Declare t he hot ke y sequen ce, or Rem ote Port Direc t addr ess that wi ll cause th e KVM sw itch module to link wi th the required h ost s y stem. Remote Port Direc t address es m ust be entered wit hin squar e brack ets. To s et - up the hotk ey values use d to sw[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 21 KVM Switch Module Configuration Connect to t he unit d irectl y from the local KVM stat ion. A c omputer m ust be c onnected to CPU port #1 and po wered on. Using the loca l keyboa rd, press and release t he Ctrl k ey, then with in 2 secon ds press the F12 k ey. The pr ess and rele ase[...]

22 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Configure S ystem Figure 13 . Configur e system menu To conf igure the loca l ke yboard or mous e type, us e the up/do wn arrow k eys and s elect ke yboard or m ouse and press enter . A disp lay box wil l appear l isting the c hoices f or the ke yboard or m ouse. Use th e up/down ar ro[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 23 Scan settings The sc an settings sec tion d etermines the amount of tim e in seconds that a com puter’s vid eo is dis played be fore automat ically switc hing to the n ext sequ ential com puter. T he scan m ode can be tur ned on or of f and set to automat ically scan t he computer s [...]

24 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Sun Language If the Sun k eyboard t ype yo u are using is not a US Sun k eyboard, the language ca n be chang ed to the c orrect language k eyboard. T o change the langu age t ype, select “ Sun Lang uage” and pr ess enter . A list b ox will dis play showing th e langua ge choic es a[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 25 Keyboar d choices Mouse ch oice s  PC1  PS/2  PC2  PS/2 whe e l  PC3  Serial 2 - button  USB - PC  Serial 3 - button  USB - Sun  Ap ple*  Sun* * Availabl e on m ulti - platform models only. Configure overlay The “C onfigure over lay” m enu is used t[...]

26 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Resolution Use this co nfigurat ion to set t he resolut ion for the KVM statio ns video if no com puter video is present. To cha nge the setting, s elect “Res olution” and press enter. A se lection box will appe ar listin g the choic es. The def ault setting is PC2, 640 x 480 @ 60H[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 27 Background color To change t he back ground c olor, select “Backgr ound color” a nd press enter. A co lor select ion box will displa y showing th e availab le backgr ound color s. Use th e arro w keys to selec t either a s olid or tr anspare nt color an d press enter. The def ault [...]

28 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Fade out (seconds) Th is controls how lo ng the c omputer labe l displa ys before disa ppeari ng. A value of zero (0) d isables th is fun ction and the lab el will not be dis played. A v alue of 255 causes the com puter label to always be d isplayed. T o change this value, select it an[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 29 Security The Secur ity set - up pr ovides an additional administr ator and us er acc ess contr ol system that is inde pendent f rom the UltraVie w Remote 2 I P Acces s Module’s securit y system . The “Configur e securit y” m enu allows for setting a configurat ion pass word and a[...]

OPERATION 30 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Remot e Syst em Operat ion Connecting using a web browser Connectin g to the Ultra V ie w Rem ot e 2 f rom a net work location or over t he interne t can be do ne two w ays; using t he Built - i n Java VNC Viewer o r Downloa ding W indows VNC V iewer f rom the unit an d insta[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 31 VNC Viewer Toolba r Figure 17 s hows the VNC Vie wer toolbar and an exp lanation of each t oolbar tab. The VNC viewer us es a two m ouse cursor technique to i dentif y if you are working on t he VNC V iewer or th e rem ote PC’s desk top. The l ocal curs or is the dot a nd the arr ow [...]

32 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Mouse Control This optio n displa ys a m ouse control di alog box an d is usef ul when t he remote c ursor is failing to r espond co rrectl y to your m ouse movem ents, even af ter using t he Re - sync and calibrat ion mous e option. The m ouse control di alog allows you to c ontrol th[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 33 Host Tab The “H ost” tab on the toolbar al lows you to easil y switch to any CPU por t on the unit or s ystem. Each of the 128 Host locations c an be se t - up with the appropri ate ke y board comm and to switch to that port. T hese k eyboard comm ands are set - up f rom the “Con[...]

34 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Using the VNC Vie wer and not t he Java app let, you c an also dir ectl y access the KVM switc h module using ke y board com mands or the Hosts feature. Us ing the J ava apple t, each k eyboard c ommands to instruct t he KVM Switch m odule to exer cise an o ption m ust be configur ed t[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 35 Keyboard Commands Keyboard c omm ands can be us ed to fur ther custom ize the KVM switch module. T hese comm ands c an be invok ed directl y from a loc al or rem ote keyboard or from the “Comm and, Keyboard c ommands ” tab on the VNC vie w toolbar. (To us e the ke yboard comm ands,[...]

Trouble Shooting 36 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Troubleshooting Remote network u s ers are unable to contact the unit  Check that the corr ect addres s is being used by the r em ote users.  Check the network settings . Check t hat the user’ network address has not bee n excluded in the IP access control sec [...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 37 Can’t switch c o m puters from key board  Power to t he Ultra View Pro was removed f or less th an three sec onds poss ibly cau sing ke yboard to loc k up. Disconnect and re - c onnect the k eyboard.  If PS/2 t ype ke yboard and m ouse cables ma y be reve rsed.  Not using le[...]

Service and Support 38 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Maint enan ce and Re pai r This Unit d oes not c ontain any interna l user - serv iceable part s. In the e vent a Uni t needs repair or m aintenan ce, you must f irst obtain a Re turn A uthorizati on (RA) num ber from Rose Electr onics or an authori zed repair c ent[...]

SAFETY ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 39 Safety This Unit h as been t ested for c onform ance to safet y regulations and requirem ents, and has been certified for internati onal use. L ike all el ectronic equ ipment, the Unit s hould be us ed with c are. To protect yourself f rom poss ible injury and to minim ize the r[...]

APPENDICES 40 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix A – S pecificati ons Dimens ions W idth Depth Height 4 / 8 port 16.7” / 42. 4cm 15.2” / 38. 6cm 1.75” / 4.5c m 16 port 16.7” / 42. 4cm 15.2” / 38. 6cm 3.50” / 9.0 c m W eight 4- port units 8- port units 16 - port units 6.9 lbs / 3 .1 kg 9.3 lbs / 4 .2[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 41 A ppendix C - RackMount The rack mount k it includes the f ollowing item s:  Two black anodize d mounting br ackets  Four 6 - 3 2 x 3/8” fla t head m ounting scr ews To rack mount your UltraVie w Remote 2 unit, attach t he t wo rack m ounting brack ets to your U nit with t he s[...]

42 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix E – IP A ccess Cont rol Setting I P access control The gold en rule wit h this feat ure is ‘Inc lude bef ore you ex clude’ or to p ut it anoth er wa y ‘Arrange allowed add resses in the list b efore the denie d address es’. This is because the positions of entries i[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 43 Ignoring t he initial three oct ets, the fi nal six zeroes of t he mask would ensure t hat the 3 2 address es from .64 (0100000 0) to .95 (0 1011111) would all b e treated in the sam e manner . See N e t m as k s - the binar y explanat ion for details . W hen defining a m ask, the im p[...]

44 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix F – VNC Viewer connection options W hen you are connec ting to the UltraVie w Remote 2 u nit using the VNC v iewer, a num ber of options are availab le. Click the Options… button There ar e six tabbed pages of options: Color/E ncoding Auto select When ticked, this opti on[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 45 Scaling No Scaling No attempt is made to make the screen image fit the viewer w indow. Y ou may need to scroll horizontall y and/ or vertic al l y to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer wind ow. Custom [...]

46 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL Misc Shared conne ction (d o not disc onnect other vie wers) This opt i on does not apply to UltraView Rem ote 2 unit. Full scr een mode When tick ed, the VNC viewer will launch in full screen m ode. Use the menu k ey (usually F8) to exit from full screen mode. Full - screen mode match[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 47 Load / Sa ve Configuration Fi le - Rel oa d Allows you to load a configuration file saved from t his, or another viewer. Configuration Fi le - Save Allows you to save the c urrent settings so t hat they can be copied from one viewer to another. Configuration Fi le - Save A s... Allows [...]

48 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix H – Browser viewer options W hen you are connec ting to the UltraVie w Rem ote 2 unit using a W eb browser an d the VNC ap plet, a num ber of options are availa ble. Click the Options… button There ar e four options pages : Encoding a nd color level Auto select When ticke[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 49 Misc Shared (don’t disconnect other vi ewers) This feature is restricted to soft ware server versions of VNC and has no effect on UltraView Remote 2 unit installations. Render cursor locall y This feature is restricted to soft ware server versions of VNC and has no effect on UltraVie[...]

50 ULT RAVIEW REMOT E 2 IN STALL ATION AND OPE RATI ONS MANU AL A ppendix J – Hotkey sequ ence codes These c odes are use d when def ining hotk ey switc hing sequenc es (m acros) for host computer s and allo w you to include almost an y of the s pecial ke y s on t he ke yboard. Permissib le key p resses Main control key s (see ‘Using a bbreviat[...]

ULT RAVIEW REMOT E 2 INST ALLAT ION AND OPER ATION S MANU AL 51 A ppendix K – Video di stan ce cap abili ty The table below sho ws the dis tances, res olution, a nd q uality of v ideo that can be ex pected with normal or c oax cabling. This tab le applies t o the MAST ER unit on ly. T here will be som e degrad ation when units are cha ined togeth[...]

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10707 Stancliff Road Phone: (281) 933 - 7673 Houston, Texas 77099 WWW.ROSE.COM[...]