Rose electronic ULTRAMATRIX 2xE manual

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  • Page 1

    1070 7 Stancliff Road Phone (281) 933-7 673 Hous ton, Texas 7709 9 WWW.ROSE.C OM T M Keyboard-v ideo- mouse mat rix switch with on-screen display ULTRAMATRIX 2x E/4xE INSTALLATION A ND OPERA TI ONS MANUAL[...]

  • Page 2

    LIMITED WARRANTY C o pyrigh t Rose E lectron ics 1990 – 200 2. All rig hts reser ved. N o part of this man ual m ay be r eproduc ed, st ored in a retrieval s y st em, or t r anscribed in any f o r m or an y means, ele c tr oni c or m e c hanic al, includ ing ph otocopyi ng and rec ording, without t he prior written p ermiss ion of R os e El e ct [...]

  • Page 3

    FCC/IC ST A TEMENTS , EU DECLA RA T ION OF CONFORMI TY FEDERA L COMMUNICA TIONS C OMMISSI ON AND INDUS TRY CA NADA RA DIO-FREQUENCY IN TERFEREN CE STA TEMEN TS This equip ment gene rates , uses, and can radiate radio frequen cy energ y and if not ins talled and us ed properly, t ha t is , i n s trict accorda nce w ith t he manufacture r’s i ns tr[...]

  • Page 4

    TABLE OF CONT EN T S Contents Disclaimer . ... .... .... .... ... .... .... ... .... .... .... .... .... .... ... .... .... .... ... .... .... .... ... .... 1 About th is m anu a l ... .... .... .... ... .... .... .... ... ..... ... .... .... .... ... .... .... .... ... .... .... 1 Introduct ion ... .... .... .... ... .... .... .... ... .... ..... [...]

  • Page 5

    Figures Fi gure 1. U ltraMatrix "E " series models . .... .... ... .... .... .... ... .... .... .... ... ... 5 Fi gure 2. E xpansion card . .... ... .... .... .... ... .... .... .... .... ... .... .... .... ... .... .... . 8 Fi gure 3. S ingle Unit con figurat ion ... .... .... .... ... .... .... .... ... .... .... .... ... ...11 Fi gure [...]

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    [...]

  • Page 7

    INTRODUCT ION ULTRA MATRIX E-SER IES MA NUA L 1 Dis c lai mer W h ile every precaut ion has been taken i n the prepara tion of this m anu al, the manu f acturer as su m es no respons ibility f o r errors or omiss ions . Neither does the m anu facturer as s ume any liability f or damages res ulti ng fro m the us e of the in f or mation con tained he[...]

  • Page 8

    ULTRA MATRIX E-SER IES MA NUA L 2 Ros e Electronics U lt raMat rix sw itches are des igned to meet your sw it ching nee ds , whatever your s ystem de mands are, one us er or m u ltiple us ers , one computer or hun dreds . All models offer stan dard f ea tures that allow for easy, se cure, and co mplete acce ss to as m any as 1,000 computers fr o m [...]

  • Page 9

    ULTRA MATRIX E-SER IES MA NUA L 3 On-screen dis play tec hnology  The UltraMatr ix video pops -up ov er the compu ter appli cation display or is auto matically gene rated.  Eas y to use menus guide you through the con figuration proces s .  The conne cti on s tatus for all co mputers can be display ed.  Menus and display windows can be [...]

  • Page 10

    ULTRA MATRIX E-SER IES MA NUAL 4 Cable req uirements The cable re quirements for your s y s tem w ill vary dep ending on the types of CPUs conn ected to the UltraMatri x sw i tch and the equ ipment us ed f or t he KVM station. A KVM cable is need ed f or e ach KVM station, a CPU cable i s neede d for each co m pu ter t ha t i s con nected to the Ul[...]

  • Page 11

    MODELS ULTRA MATRIX E-SER IES MA NUAL 5 UltraMatr ix 2xE models UltraMatr ix 2xE – Rear p anel Model num ber EP2-2X 4U/E EE2-2X 4U/E EP2-2X 8U/E EE2-2X 8U/E EP2-2X 16U/E EE2-2X 16U/E UltraMatrix 4x E models UltraMatr ix 4xE – Rear p anel Model num ber EP4-4X 4U/E2 EE4-4X 4U/E2 EP4-4X 8U/E2 EE4-4X 8U/E2 EP4-4X 16U/E2 EE4-4X 16U/E2 Fi gure 1. U l[...]

  • Page 12

    OVERVIEW ULTRA MATRIX E-SER IES MA NUAL 6 System Overview The UltraMatr ix sw it ch is des i gned with the lates t i n KVM sw it ching technology. It has the cap abil it y and fl e x i b il ity to con fi gu r e to mos t keyboa rds , vi deo m onitors , mice, ser v ers and computer s. The m odular des i gn of the UltraMat rix makes the Un it eas y to[...]

  • Page 13

    ULTRA MATRIX E-SER IES MA NUAL 7 Computers The co m puters t hat will be connected to the UltraMatr ix must be compatib le with the UltraMat rix model. The PC model can connect to stan dard PC’s and Unix sys t ems. The m u l ti-plat f or m mod el can conne ct t o PC’s , Un ix sys t ems, Sun sys t ems, and USB . Apple ADB computers can be connec[...]

  • Page 14

    ULTRA MATRIX E-SER IES MA NUAL 8 The 4 x E mode l can ha v e tw o ex pans i on cards i nstal led. T he bo tt o m expans ion card trans m its the s i gnals f or KVM 1 an d 2; t he top expans ion card trans m its the s i gnals f or KVM 3 an d 4. I f an expans i on card is per m anently re m oved, a terminator and co v er pl at e m us t be installed. [...]

  • Page 15

    ULTRA MATRIX E-SER IES MA NUAL 9 Cabling KVM stat ions, co m puters and se rv ers are eas il y conne ct ed to the UltraMatrix s w itc h w i th the prop er cables . Provide ad equa te strain reli e f for the C PU, KVM, and e x pans i on cables to re li e ve exc es s tens ion on the connectors . System security Security is a very impor t ant concern [...]

  • Page 16

    ULTRA MATRIX E-SER IES MA NUAL 10 Site planning Organizing your s ite and plann i ng the p lacement of the co m puters , the KVM stat ions, and the U l traMatri x sw i tches is a key par t in the installation and con f i gura ti on proces s. Care s hould be taken w hen conne cti ng the computers, KV Ms, and the U l traMa trix sw i tches . Loca te t[...]

  • Page 17

    INS T ALLATION ULTRA MATRIX E-SER IES MA NUAL 11 Swi tch Installation – Singl e Unit The bas i c installation o f a sing l e U lt raMat rix s w it ch is a n easy and straight f orward proced ure. Perform the be low s t eps f or a l l computers that will be connected. It is reco mmended that all comp uters be powe red off. When a co m puter i s co[...]

  • Page 18

    ULTRA MATRIX E-SER IES MA NUAL 12 Per f or m the follow i ng instal lation steps f or each co m put er that will be conne cted to the UltraMa trix. Sequen tially con nect the com puters starting w i th compu ter #1. STEPS: (See Figure 3 f or an e x amp le of a single Unit i ns tall ation) (Refer to the troub lesho oting section for he lp if neede d[...]

  • Page 19

    ULTRA MATRIX E-SER IES MA NUAL 13 8. W hen all co m puters are connected an d opera ti ng prop erly, change the “Ma ximum co m puters ” val ue from the de f au l t v a l ue o f 64 to the correct nu m ber of co m puters con nected to the sing l e U ni t. This will limit the s canning f un ction to the actual number o f co mputers that are conn e[...]

  • Page 20

    ULTRA MATRIX E-SER IES MA NUAL 14 Swi tch Installation – M u lti p le uni ts – “BU S ” topolo gy A “BUS” con fi guration is us uall y us ed when all the use rs are conne cted to the KVM por ts on Unit #1. In a “BUS ” configurat ion, (Figure 4) the video path is from the last Unit in t he c on fi guration to t he f irst Unit (“OUT?[...]

  • Page 21

    ULTRA MATRIX E-SER IES MA NUAL 15 To start, ident ify the following pr i or to ins tallation: 1. W h i ch UltraMatri x will be #1, #2 , and so on. 2. W h i ch computer w ill be #1, #2, and so on. 3. W h i ch computers do not us e a PC2 keyboa rd or a PS/2 m ous e. 4. W h i ch Unit and CPU po rt each compu ter will be connected to. 5. W h i ch KVM s[...]

  • Page 22

    ULTRA MATRIX E-SER IES MA NUAL 16 d. Select “Syste m ” and pres s [Enter]. e. Next, select “S t art ing computer number” an d pres s [Enter]. An input bo x w ill display f or a new starting computer nu m be r. Enter the co rrect “Star ti ng computer” nu m ber f or this Un it (See page 15) and pre ss [Enter]. f. Pres s the “Es c” key[...]

  • Page 23

    ULTRA MATRIX E-SER IES MA NUAL 17 7. Apply pow er t o the ne xt unit to bus in, then connect an ex pans i on cable (IN TH I S ORDER); (Low er and upper expans ion cards on the 4 x E mode l ) From: Unit #2 ’s “OUT” expans ion card con nector To: Unit #1’s “I N” e x pans i on card conne ct or. 8. Verify that the b l ock of sys tem CPU por[...]

  • Page 24

    ULTRA MATRIX E-SER IES MA NUAL 18 15. Switch t he K VM stat i on to CPU port # “ x” (start i ng w i th x=1) by press i ng and releasing the left control [Ctr l ] key and w i th in 2 se c onds , t ype in 1 (or t he CPU po rt # being confi gured ) an d press [Enter]. A conne c tion d i alog bo x will d i sp lay. 16. If the co m puter being connec[...]

  • Page 25

    ULTRA MATRIX E-SER IES MA NUAL 19 Swi tch Installation – M ultip le uni ts – “RIN G” to pology A “RING” con f igurat ion is us uall y use d w hen the users are connected to different UltraMatri x sw i tches and nee d access to all computers. In a “RING” con fi guration, use rs on an y KVM station in the ring can acces s all the comp[...]

  • Page 26

    ULTRA MATRIX E-SER IES MA NUAL 20 To begin se tting up your s yste m in a “RING” con f igurat ion, per f orm steps 1 – 13 as outli ned i n sett ing up a “BUS” confi gura ti on. W hen doing this, keep in m ind that the “ O UT” e x pans i on card connector on the first Unit w il l be con nected w i th an e x pan sion cab l e to the “I[...]

  • Page 27

    ULTRA MATRIX E-SER IES MA NUAL 21 9. Verify that the keybo ard, video , and mous e on the conn ected computer f unction prope rly be f ore proceed i ng. 10. Switch the KVM stat i on to the ne xt sequ ential C PU port as explained in step 6 and pe rform s t eps 7 – 9 f or this co m puter and f or the rema ining co m puters. 11. Connect other KVM s[...]

  • Page 28

    ULTRA MATRIX E-SER IES MA NUAL 22 Swi tch Installation – M u lti p le uni ts – “Spli t-BUS” topology A “Split Bus ” configurat i on is usu al ly us ed wh en t he users are conne cted to the firs t and last U l traMatr ix sw i tch and ne ed access to all conn ected CPUs . This topology can only be don e us ing the 4xE m ode l w i th tw o[...]

  • Page 29

    ULTRA MATRIX E-SER IES MA NUAL 23 e. Next, select “S t art ing computer number” an d pres s [Enter]. An input bo x w ill display f or a new starting computer nu m be r. Enter the co rrect “Star ti ng computer” nu m ber f or this Un it (See page 15) and pre ss [Enter]. f. Pres s the “Es c” key to return to the “Ma in menu”. g. Select[...]

  • Page 30

    ULTRA MATRIX E-SER IES MA NUAL 24 8. V erify on the status s creen that t he ne xt block of s ystem CPU po rts from Un it #2 is recogn ized. I f Unit #2 is a 16-port s w it ch, co m puters 17-20 , 21-24, 25-28, and 29-32 w i ll be highl ighted. 9. S equ entially app ly pow er then connect t he e x pans i on cables to t he remaining sw it ches as ex[...]

  • Page 31

    ULTRA MATRIX E-SER IES MA NUAL 25 16. Pre-co n f igure the CPU por t, if neede d, as outlined i n s teps 4a-f on page 12 if the computer being conn ected does not use a PC2 type keyboa rd or PS/2 m ous e (defaults ). Pre-configure t he CPU port be f ore connect ing the co m puter. I f t he computer us e s a PC2 type keyboa rd and PS/2 mous e, conne[...]

  • Page 32

    CONFIGURAT ION M ENUS ULTRA MATRIX E-SER IES MA NUAL 26 M enu structure UltraMatr ix Menu Structure System s ettings Computer nam e KVM nam e User nam e Configure pass word Keyboard Resoluti on Password Starting com puter number Mouse Start Profil e Maximum com puters User Keyboar d s e t tings PC keyboard rate PC Keyboard del ay Sun keyboard langu[...]

  • Page 33

    ULTRA MATRIX E-SER IES MA NUAL 27 Main Menu Us e up/dow n arrow keys to choos e selecti on then press t he Enter key or the Escap e k ey to exit Configure pas sword ,box nu m ber,keyboa rds settings,ap peara nce Fi gure 7. Ma i n con figuration m enu Save the changes made to any m enu. If not saved, the changes wil l be lost w he n power is removed[...]

  • Page 34

    ULTRA MATRIX E-SER IES MA NUAL 28 Configure Sys tem men u Configure s ystem System s ett ings Configure pa ssw ord **** **** Starting co m puter nu m ber 1 Maximum co m puters 64 Keyboa rd se tti ngs PC keyboa rd rate (cha rs/s ec) 20 PC keyboa rd delay Fast Sun keybo ard languag e US Appea rance Menu color sch eme Night sky Screen s av er W ea vi [...]

  • Page 35

    ULTRA MATRIX E-SER IES MA NUAL 29 Starting com puter n umber (De f au l t: 1) The “Start i ng co m puter nu m ber” de fi nes to the sys t em, the f irst CPU port nu m ber for a part i cu lar UltraMatrix s witch t hat is co nfigured in an expanded topology. (See pa ge 15) Sw it ch #1’ s s t arting computer nu m ber is always 1. Sw it ch #2’ [...]

  • Page 36

    ULTRA MATRIX E-SER IES MA NUAL 30 Sun keyboar d lang uage (De f ault: US) Determines the res pons e to a Sun computer’s query f or t he keybo ard languag e type us ed. To change the Sun keyboard lang uage type, se l ect it and press [ Enter]. A s el ect ion bo x w ill display s ho w i ng the su pp orted Sun langua ge choices . Use the up /dow n a[...]

  • Page 37

    ULTRA MATRIX E-SER IES MA NUAL 31 Scree n saver time (sec onds) (De f ault: 1800 s econds ) Determines the period o f keyboa rd or mous e inactivity before acti v a ting the scre en s av er. To chan ge the s creen s av er time, se lect it fro m the m enu and pres s [Enter]. An input bo x will display to en ter a new scre en sa v er time . Enter a n[...]

  • Page 38

    ULTRA MATRIX E-SER IES MA NUAL 32 Configure Com pu ter me nu Configure co m puter Computer name Keyboard Mouse 1 Computer 1 PC2 PS/2 2 Computer 2 PC2 PS/2 3 Computer 3 PC2 PS/2 4 Computer 4 PC2 PS/2 5 Computer 5 PC2 PS/2 6 Computer 6 PC2 PS/2 7 Computer 7 PC2 PS/2 8 Computer 8 PC2 PS/2 9 Computer 9 PC2 PS/2 10 Computer 10 PC2 PS/2 11 Computer 11 PC[...]

  • Page 39

    ULTRA MATRIX E-SER IES MA NUAL 33 Keyboard (De f ault: PC m ode 2) To change the keyboard t ype f or a se lected compu t er o r con fi gure the CPU port f or a s eri a l de v ice, us e the up/do w n arrow keys to select the computer w hose keyboa rd needs cha nging. Use the righ t arrow key to se l ect t he keybo ard field and pres s [Enter]. A sel[...]

  • Page 40

    ULTRA MATRIX E-SER IES MA NUAL 34 Configure KVM menu Configure KV M ID BUS KVM na m e Res ol ution Start Us er 1 1 KVM s tation 1 64 0x480@60 0 Us er 1 2 2 KVM s tation 2 64 0x480@60 0 Us er 1 3 3 KVM s tation 3 64 0x480@60 0 Us er 1 4 4 KVM s tation 4 64 0x480@60 0 Us er 1 Name of ke yb oard-vi deo-mous e station ( KVM) up to 16 character s Fi gur[...]

  • Page 41

    ULTRA MATRIX E-SER IES MA NUAL 35 Resolution (De f au lt: 640 x 480@60 Hz) Selects the res ol ution an d sca n rate of the on-s creen dis pl ay w hen no attached co m puter v ideo is prese nt. If a computer vi de o i s show n, the detected v i deo resolution fro m the conn ected co m puter is us ed. To change the resolut ion for a s elected KVM s t[...]

  • Page 42

    ULTRA MATRIX E-SER IES MA NUAL 36 The con f igure us er, pro f il e, an d grou p features pro v i de a f lexib le and reli ab l e s ecurity se t-up for your s ystem. Configure Us er menu Configure Us er Us er name Pas sword Pro f ile Us er 1 * * * * * * * * Pr o f il 1 Us er 2 * * * * * * * * Pr o f il 2 Us er 3 * * * * * * * * Pr o f il 3 Us er 4 [...]

  • Page 43

    ULTRA MATRIX E-SER IES MA NUAL 37 and pa ssw ord to gain acces s to the KVM stat ion. To ass i gn or cha nge a us er passwo rd, select the use r, then the pas swo rd f i e l d and pre ss [Enter]. An i npu t bo x will disp lay. Type in a passw ord for the selected us er and press [Enter]. Passw ords can be up to 8 characters i n length and are case [...]

  • Page 44

    ULTRA MATRIX E-SER IES MA NUAL 38 Configure Prof i le menu Configure Pro fil e Name Acces s Mode Share Scan Log out Pro f il 1 Grou p 1 Share 2 5 2 40 Pro f il 2 Grou p 2 Share 2 5 2 40 Pro f il 3 Grou p 3 Share 2 5 2 40 Pro f il 4 Grou p 4 Share 2 5 2 40 Pro f il 5 Grou p 5 Share 2 5 2 40 Pro f il 6 Grou p 6 Share 2 5 2 40 Pro f il 7 Grou p 7 Shar[...]

  • Page 45

    ULTRA MATRIX E-SER IES MA NUAL 39 Mode (De f ault: Share ) Ass i gns 1 of 4 modes t o a pro fil e. To chan ge the m ode, s elect t he profile to cha nge the m ode, then select the m ode to chan ge and press [Enter]. A se l ection bo x wil l disp lay. Select the m ode n eeded and press [Enter]. The m odes are:  View – Pro fi les se t t o the vi[...]

  • Page 46

    ULTRA MATRIX E-SER IES MA NUAL 40 Logout (De f au l t: 240 mi nutes ) This se tti ng d i scon nects and logs out a user after the s et period of no keyboa rd or mous e activity. To chan ge the logout value , s elect the profile, then the logout tim e to change and press [Enter]. An i nput bo x w il l display. Type in a new l ogou t time an d pres s[...]

  • Page 47

    ULTRA MATRIX E-SER IES MA NUAL 41 Configure Gr o up me n u Configure G roup Computer Group 1 1 Computer 1 + + + + + + + + + + + + + + + + + 2 Computer 2 + + + + + + + + + + + + + + + + + 3 Computer 3 + + + + + + + + + + + + + + + + + 4 Computer 4 + + + + + + + + + + + + + + + + + 5 Computer 5 + + + + + + + + + + + + + + + + + 6 Computer 6 + + + + +[...]

  • Page 48

    ULTRA MATRIX E-SER IES MA NUAL 42 System Status display System Status Computers Pow er Pos Ver KVM CPU Us er Status 1-4 1 21C PC 1 Us er 1 Share m ode 5-8 2 21C PC 2 Us er 2 Share m ode 9-12 3 21C PC 3 Us er 3 Share m ode 13-16 4 21C PC 4 Us er 4 Share m ode 17-20 1 21C PC No resp onse 21-24 2 21C PC No resp onse 25-28 3 21C PC No resp onse 29-32 4[...]

  • Page 49

    ULTRA MATRIX E-SER IES MA NUAL 43 Pos (Positio n) Displays the slot w here a CPU card in the sys t em is installed f or a given sw it ch. Slot 1 is the botto m CPU card; slot 2 is the top CPU card f or the 2xE m odel, slo t 4 is the top CPU card for the 4 xE model. Ver (Vers ion) Displays the last thre e digits o f the firmwa re m a i n progr am ve[...]

  • Page 50

    ULTRA MATRIX E-SER IES MA NUAL 44 Save me nu Ultr aMatrix versi on MX21C Ros e Electron ics Copy r i ght 1990-200 2 Main Menu Configure System Computer KVM Us er Pro f ile Group Lang uage Status Sav e Exit Us e up/dow n arrow keys to choos e selecti on then press t he Enter key or the Esca pe key to e x it Configure pas sword ,box nu m ber,keyboa r[...]

  • Page 51

    OPERAT I ON ULTRA MATRIX E-SER IES MA NUAL 45 User operating instructions The followin g instruct i ons ap p ly to all UltraMatrix swi tc h es. This se cti on e x plains the operat i ng func ti ons of the on- scre en disp lays, the login proce dure, conne ct proce dure and other co m mands neede d to eas il y us e the Ul tra Matri x sw it ch and i [...]

  • Page 52

    ULTRA MATRIX E-SER IES MA NUAL 46 Keyboa rd commands (conti nued ) Command Key Seque n ce Desc ription Send Nu ll Byte [Ctrl] N Sends a null byte to the CPU’s PS/2 mous e port. Us e this command if the PS/2 m ous e gets “out of sync”. Res et Mous e (NT or Uni x sys tem s only) [Ctrl] O (not zero) Resets the currently s el ected NT or Un ix co[...]

  • Page 53

    ULTRA MATRIX E-SER IES MA NUAL 47 To acces s the “Computer se l ect” menu , press and release the l e f t [Ctrl] key, then pres s the [Esc] key. The computer select men u show n i n Fi gure 17 w ill disp l ay. Us e the up/dow n arrow keys and t he pag e up/pag e down keys and select t he computer to s w it ch to an d press [Enter]. You w ill be[...]

  • Page 54

    ULTRA MATRIX E-SER IES MA NUAL 48 Fi gure 18. Co nnection su ccess f ul mes sage Fi gure 19. Co nnection f ailed mess age Fi gure 20. D i sco nnect m ess age See Appe ndix H. for Co nnection f a il / Disco nnect reas o ns W hen you are succe ss f ull y conn ected to a computer , you can use that computer an d all the f unc t ions and app lications [...]

  • Page 55

    SERIAL PORT ULTRA MATRIX E-SER IES MA NUAL 49 Serial port usage (RS232) The follow ing procedure for es t ablishing a conn ection from you r stan dalone computer or Noteboo k computer to the Ultr aMatrix s w it ch’s se r ial port us es W indow s HyperTerminal™. Re f er to yo ur users m anual if a different commun ication progra m is be ing used[...]

  • Page 56

    ULTRA MATRIX E-SER IES MA NUAL 50 Click “OK” w hen all v a l ues ha v e been entered . The Hype rTerminal dialog bo x w ill disp l ay and infor m ation can be excha nged with the UltraMatrix s w itc h prop erly. You ca n sa v e t h i s s et up s o t he next tim e it s need ed, you can s el ect the ICON w it h the na m e you ga v e it and thes e[...]

  • Page 57

    ULTRA MATRIX E-SER IES MA NUAL 51 Serial men u options Option 3, 4 and 5 are not a v a il able wh en using a displa y ter minal. Option 1. Cha n ge Starting Com p uter ( From car d #1 only) Select th is option to chan ge the s tarting co m puter nu mber. To chang e the current v a l ue pres s 1; a prompt wi ll disp lay, as show n belo w. Type in t [...]

  • Page 58

    ULTRA MATRIX E-SER IES MA NUAL 52 It is reco mm ended that th is procedu re be don e on UltraMatrix #1, RS232 port #1. (Low er right RJ12 con nector) To load a f lash up grade file, type 3 in the Enter choice fi eld of the se r ial options m enu. The fol lowing m ess age w i ll appear: Send the pro gra m or kerne l file from you r computer to th e [...]

  • Page 59

    ULTRA MATRIX E-SER IES MA NUAL 53 Option 4. Se n d this Un i t’s Main Program to ot her Units. Option 5. Se n d this Un i t’s Kernel to ot h er Un its. The ma in progra m or kernel progra m updates (Option 3 ) only ha v e to be don e on one port. Make su re pow er to al l UltraMatr ix sw it ches is “ON” and they are a ll connected us i ng t[...]

  • Page 60

    ULTRA MATRIX E-SER IES MA NUAL 54 Selecting opt i on 6 res tores the CPU card to its origina l factory configurat ion. The fol lowing m ess a ge app ears: W hen t he f actory de f aults ha v e been res tored, the follo w ing m es sa ge is displayed : The se rial options m enu is then displayed, indicat ing t h at th is CPU board has been rese t t o[...]

  • Page 61

    ULTRA MATRIX E-SER IES MA NUAL 55 Switching us i ng the se rial p ort From any RS2 32 port on an y s witch, you can sw i tch any KVM s tati on i n the sys tem to any co m puter. Conne ct a serial cab l e to the RS23 2 port on any Ultra Matrix and to the COM port on the standa lone computer. Start a co mm unicat ion progra m like Hyper T er mi nal a[...]

  • Page 62

    SERIAL DEVICE SUPPORT ULTRA MATRIX E-SER IES MA NUAL 56 Serial device support The se rial feature is a v a ilable on the m u l ti-plat f o rm m o dels only with an OSD (on-scre en-dis play) chips re v ision o f O4.2 or grea ter, firmw are progra m MX P21C or greater and kernel MX K20 or grea ter. If the firm w are, kernel, or ch i ps are not the co[...]

  • Page 63

    ULTRA MATRIX E-SER IES MA NUAL 57 Configure Co m puter Computer name Keyboa rd Mouse 1 Computer 1 PC 2 PS/2 2 Computer 2 Se rial 9600,N,8,1 3 Computer 3 PC 2 PS/2 4 Computer 4 PC 2 PS/2 5 Computer 5 PC 2 PS/2 6 Computer 6 PC 2 PS/2 7 Computer 7 PC 2 PS/2 8 Computer 8 PC 2 PS/2 9 Computer 9 PC 2 PS/2 10 Computer 10 PC2 PS/2 11 Computer 11 PC2 PS/2 1[...]

  • Page 64

    SERVICE ULTRA MATRIX E-SER IES MA NUAL 58 Service Informati on Maintenance an d Re p air This Unit does not contain any i nternal us er-serviceable parts . In the e v ent a Unit needs repair or m a i ntenan ce, you m ust fi r st obtain a Return Autho rization (RA) nu m ber f ro m Rose Electronics or an authorized repa i r center. This Re turn Au th[...]

  • Page 65

    SA FET Y ULTRA MATRIX E-SER IES MA NUAL 59 Safety This UltraMatr ix sw it ch has bee n tested f or conforma nc e to safety regulations and require m ents, and ha s been certified for interna t iona l us e. Like all electroni c equip m ent , the Ul traMatrix s witch shou ld be us ed with care. To pro t ect you rse lf fro m poss i ble injury an d to [...]

  • Page 66

    ULTRA MATRIX E-SER IES MA NUAL 60 Safety and EMC Regulatory Sta tements Saf e t y In f ormation Documentat ion referen ce symbo l . If the produ ct is m arked with this s ym bol, refer t o the produ ct documentat ion to get mo re in f ormation abou t the produ ct. WA R NING A W ARN ING in the m anua l denotes a hazard that can caus e i njury or dea[...]

  • Page 67

    ULTRA MATRIX E-SER IES MA NUAL 61 Safety and EMC Regulatory Sta tements Informations concernant la sécuri té Symbole de ré f érence à l a docu m entation. S i le produit es t m arqué de ce s ym bo le, reportez -vous à l a documentat ion du produi t afin d’ obtenir des informations plus dé taillées . WA R NING Dans la documentation, un W [...]

  • Page 68

    TROUBL ESHOO T I NG ULTRA MATRIX E-SER IES MA NUAL 62 Tr oubl eshooti ng Computer d oes not boot, keyb oard or m ouse error r eceive d  CPU cable is loose. Re-s eat cable and h it F1 to continu e or reboot computer.  W ro ng cable plugged in. Keyboard and mous e cables re v ersed .  CPU cable is de f ective. Try us ing CPU cab l e fro m an[...]

  • Page 69

    ULTRA MATRIX E-SER IES MA NUAL 63 Mouse does not move  The UltraMatr ix turned o ff after or not at tached w hen computer booted or applicat ion began us i ng mouse . Exit and re-en ter application us i ng mous e or iss ue re se t comm and.  PS/2 mous e was not attached w hen the UltraMatr ix po we red up or has bee n detache d and reattache [...]

  • Page 70

    APPENDICES ULTRA MATRIX E-SER IES MA NUAL 64 A ppend ix A. Initial fact ory d efau l t sett ings Function Setting Default value System Pa ssw ord None Starting Co m puter Nu m ber 1 Maxim u m Co m puter 64 PC keyboard rate ( chars / s ec) 20 PC keyboard delay Fas t Sun keyboard l ang uage US Menu Color Sche m e N ight sky Screen sa v er W ea vi ng [...]

  • Page 71

    ULTRA MATRIX E-SER IES MA NUAL 65 A ppend ix B. General specificatio ns Specification UM-2xE (4/8/16 CPU Por t s ) UM-4xE (4/8/16 CPU Por t s ) Dimens ions 1 6.7 x 4.85 x 1.75 i n. 42.4 x 12.3 x 4.4 c m . 16.7 x 4.85 x 3.50 in. 42.4 x 12.3 x 8.9 c m . W e ight 4lb. / 1.8 kg. 8 lb. / 3.6 kg. Pow er 110 – 240 VAC / 60 w atts 110 – 240 VAC / 45 wa[...]

  • Page 72

    ULTRA MATRIX E-SER IES MA NUAL 66 A ppend ix C. Parts an d cables KVM Cables Part number D escr ipti on CAB–CX 0606Mnnn Coax – VGA / PS2 Kbd/Mous e CAB– W X06 06Mnn n Stand ard – VGA/PS2 Kbd/Mous e CAB–CX V0800Mnn n Co ax – Su n Video /kbd- m ous e / HD15 /MD8 CAB–SBX 0800Mnnn Coax – Su n Video /kbd- m ous e / 13 W 3/MD8 CAB–C1 V0[...]

  • Page 73

    ULTRA MATRIX E-SER IES MA NUAL 67 A ppend ix D. Status Connect / Failure Reas on Sum mary Reas on D escr ipti on A ction Can’ t F ind Computer Unab le t o co mmuni ca t e to the compu t er that’s being conn ected to. Chan ge inv a li d start i ng computer nu m ber, incorrect e x pans i on cable place m en t or powe r up expans ion Unit. Compute[...]

  • Page 74

    ULTRA MATRIX E-SER IES MA NUAL 68 A ppend ix E. Disconnect St atus Reas o ns Reas on De scription A ction No Res ponse Dis conne ct communication erro r. Cycle pow er on t he Un it w here the CPU be i ng conne cted is attached. Private Mode Ca ncel Us er discon nected from computer becau se anothe r use r has conn ected in Private Mode. W a it for [...]

  • Page 75

    ULTRA MATRIX E-SER IES MA NUAL 69 A ppend ix F. KVM plac ement / co nflicts In an e x pan ded s ystem w it h m u l tip le UltraMatrix s witches, no us er conflicts w i ll occur pro v ided the K VM stat i ons are on di ff erent KVM ports . T hat is one KVM station on KVM port #1, and one on KVM por t #2 f or the 2 xE m ode l ; one on KVM port #3 and[...]

  • Page 76

    ULTRA MATRIX E-SER IES MA NUAL 70 A ppend ix G. Password jumper If the con f iguration pa ssw ord is e v er forgotten, the U ltraMatrix s w it ch has a s peci al “Pas sword” rese t j u m per on the CPU car d. This jumper is labeled JP31 on a l l models. To use this ju m per to byp ass the passw ord, perf or m the follow i ng: 1. Turn o ff the U[...]

  • Page 77

    ULTRA MATRIX E-SER IES MA NUAL 71 A ppend ix H. Diagnost i c check / error mes sages The pow er on diagnos t ic screen that app ears when the UltraMatr ix sw it ch is fi rs t turned on , checks the s witch and pro v ides the in f or m ation sh o wn on the scree n. Diagnostic Desc ription Kernel vers ion I ndicates the vers ion ID o f the kerne l pr[...]

  • Page 78

    ULTRA MATRIX E-SER IES MA NUAL 72 Configurat i on Repo r ts the res ult s of checks um calcu l ations of configurat ion memory. Any results othe r than GOOD ter mi nates the diagnos ti c seq uence , indicating a hardw are f ailure. Board nu m ber Indicates Un it slot nu m ber (1-4) o f the KVM or se r ial port w here the diagnos t ics are repo rted[...]

  • Page 79

    ULTRA MATRIX E-SER IES MA NUAL 73 Kernel ha lt error messa ges Message Descriptio n BAD Addres s = nn Kernel memory i s corrup t, hardw are f ailure. Res ett ing to factory defaults A memory error is de tected dur i ng a read from con fi gurat i on m e m ory. Th i s also indicates a hardw are f ailure, but the sys tem m ay cont i nue to in i tializ[...]

  • Page 80

    ULTRA MATRIX E-SER IES MA NUAL 74 A ppend ix I. Video distance table The limitat i on on dri v ing distan c e is us uall y due to the q uality o f t he video. The table below shows the distances , res oluti on and quality of video that can be expected. Letters sh ows the cable type , and a number tha t refers to the qu ality o f the v i deo , as de[...]

  • Page 81

    ULTRA MATRIX E-SER IES MA NUAL 75 A ppend ix J. Rack mo u nt The optiona l rack m oun t kit inc l udes the f ollow i ng ite m s :  Two black anodized mount i ng bracke ts.  Four 6 - 32 x 3/8” flat he ad m oun ti ng screws . To rack m ount your Ultra m atri x sw i tch, attach the two rack mounting brackets to your Un i t with the s hort flan[...]

  • Page 82

    NOTES[...]

  • Page 83

    [...]

  • Page 84

    1070 7 Stancliff Road Pho ne: (281) 933 - 7673 Hous ton, T exas 770 99 WW W. ROS E.C OM Manua l prod uced by J im Poor m an[...]