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Robin C01061 manual

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Table of contents for the manual

  • Page 1

    Manual R obin Compact SIP Software version 3 or higher V ersion: 3.0.1 ENG Date: 27-01-2014[...]

  • Page 2

    gf1 1 Manual Robin Compact SIP ENG - v . 3.0.1[...]

  • Page 3

    gf2 2 Manual Robin Compact SIP ENG - v . 3.0.1 About this manual This manual describes mounting, installation and programming of the Robin Compact SIP unit in combination with software version 3.0.1. Y ou can update the software of the Robin SIP to the latest version. F or instructions on updating see page 43 of this manual. This manual applies to [...]

  • Page 4

    gf3 3 Manual Robin Compact SIP ENG - v . 3.0.1 Contents 1 Introduction 5 1.1 Robin SIP Door Intercom 5 2 Operation 7 2.1 Operating the door phone 7 2.2 Answering 7 2.3 Controlling the built-in door opener 7 3 Installation 8 3.1 P ackage contents 8 3.2 Installation dimensions 8 3.3 T ools and materials required for mounting 11 3.4 Mounting instructi[...]

  • Page 5

    gf4 4 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 36 5.2.4.1 System / Device 36 5.2.4.2 System / Clock 38 5.2.4.3 System / Events 39 5.2.4.4 System / Security 41 5.2.5.5 System / Schedules 42 5.2.4.6 System / Software 43 5.2.4.7 System / Switch 45 5.2.4.8 System / Info 47 5.2.4.9 System / Debug 48 5.2.4.9 System / Logs 50 6 Support 51 App[...]

  • Page 6

    gf5 5 Manual Robin Compact SIP ENG - v . 3.0.1 1 Introduction 1.1 Robin SIP Door Intercom Integrated functions The Robin SIP door intercom offers the following fully integrated functions in one single device:  T elephone device with a piezo push-button  Door opener  Easy to operate and configure  Remote controllable and con[...]

  • Page 7

    gf6 6 Manual Robin Compact SIP ENG - v . 3.0.1 High-quality sound repr oduction The integrated concept means that there are no ‘converters’ which distor t sound quality . Consequently , the Robin SIP offers exceptionally good sound quality , without echo or interference. The audio of the Robin SIP can also be configured as ‘half duplex’ , [...]

  • Page 8

    gf7 7 Manual Robin Compact SIP ENG - v . 3.0.1 2 Operation 2.1 Operating the door phone T o ring the door phone, press on the bell-sign on the Robin SIP . The unit will play a ringing sound and the predefined telephone set will be called. 2.2 Answering Answer the Robin SIP by picking up the phone that is called by the R obin SIP . 2.3 Controlling [...]

  • Page 9

    gf8 8 Manual Robin Compact SIP ENG - v . 3.0.1 3 Installation 3.1 P ackage contents  The Robin SIP  USB stick with the manuals and the ‘Robin Discovery Utility ’ sof tware  anti-theft Allen key  4 anti-theft screws  4 wall plugs (6mm)  drilling template  tie-wrap 3.2 Installation dimensions The installa[...]

  • Page 10

    gf9 9 Manual Robin Compact SIP ENG - v . 3.0.1[...]

  • Page 11

    gf10 10 Manual Robin Compact SIP ENG - v . 3.0.1 The the dimensions of the flush-mount boxes are:  1 button - C01110  2 buttons - C01111  4 buttons - C01112  6 buttons - C01113 88 (B) x (47 (D) x 162 (H) 88 (B) x (47 (D) x 192 (H) 88 (B) x (47 (D) x 239 (H) 88 (B) x (47 (D) x 286 (H)[...]

  • Page 12

    gf11 11 Manual Robin Compact SIP ENG - v . 3.0.1 3.3 T ools and materials required for mounting The following are required when mounting the Robin SIP :  core drill, 90 mm in diameter  masonr y drill, 6 mm in diameter  stone chisel  general set of tools  anti-theft Allen key (supplied)  anti-theft screws (supplie[...]

  • Page 13

    gf12 12 Manual Robin Compact SIP ENG - v . 3.0.1 3.5 Connecting the Robin SIP Connecting the Robin SIP T o connect the Robin SIP , use an Ethernet cable, type CA T5(e) or CA T6. The colors of the individual wires match the color codes below the connector . T o connect to the built-in relay switch, use a second cable. Color codes  OR / W ?[...]

  • Page 14

    gf13 13 Manual Robin Compact SIP ENG - v . 3.0.1 4 System installation 4.1 Requirements prior to installation  Network connection with P oE (P ower over Ethernet is used to power the door intercom; the power supply must be 802.3af compatible).  PC with web browser .  The following web browsers are supported: - FireF ox - Safari - [...]

  • Page 15

    gf14 14 Manual Robin Compact SIP ENG - v . 3.0.1 W indows users:  Copy the R obin Discover y Utility software to a PC that is connected to the network.  Start the Robin Discovery Utility software (double-click the icon below). Click the “Play ” button. The software will scan for Robin devices in the network. When the R obin SIP is d[...]

  • Page 16

    gf15 15 Manual Robin Compact SIP ENG - v . 3.0.1 5 Configuration 5.1 Logging in to the Robin SIP The login credentials can be changed in the web interface of the Robin SIP . The default credentials are:  Administrator , Login: admin, P assword: 123qwe W e recommend changing the default password after initial installation and set-up. Y ou can[...]

  • Page 17

    gf16 16 Manual Robin Compact SIP ENG - v . 3.0.1 W e assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so , all settings such as the IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin SIP . This option will suffice in 99% of all cases. However , on o[...]

  • Page 18

    gf17 17 Manual Robin Compact SIP ENG - v . 3.0.1 5.2 Configuration of the Robin SIP The configuration program for the Robin SIP features 4 sections; ‘T elephony ’, ‘ Audio’, ‘Network’ and ‘System’.  ‘ T elephony’ In the ‘T elephony’ section, you configure all of the settings that are required for the communication p[...]

  • Page 19

    gf18 18 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1 T elephony 5.2.1.1 T elephony / SIP This is where you enter the data required for registering on a PBX or with a SIP provider . If the Robin SIP is used for a direct connection to the telephone handset (i.e. not routed via a PBX or SIP provider), registration is not required. The Robin can use [...]

  • Page 20

    gf19 19 Manual Robin Compact SIP ENG - v . 3.0.1 SIP registration  SIP protocol  SIP proxy / registar  SIP proxy port number  Use secondary SIP proxy / R egistar  Username  P assword  Register  Expires  Registration status Select the SIP protocol, UDP or TCP , UDP is default Enter the IP address[...]

  • Page 21

    gf20 20 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.2 T elephony / Phonebook Multiple telephone numbers can be entered in the phonebook. These can be used as input elsewhere, for example when setting up ‘Schedules’. A ‘P rofile’ can be associated with each ‘Phonebook entr y ’. A ‘P rofile’ is a set of settings. This allows de?[...]

  • Page 22

    gf21 21 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: The number can be entered in various ways. 1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network. 2. The number , followed by the IP addr ess of the handset that is to be dialled (e.g. 1000@10.0.0.53, 102@192.168.1.21 etc.). The handset [...]

  • Page 23

    gf22 22 Manual Robin Compact SIP ENG - v . 3.0.1  Description  Codec ulaw  Codec alaw  Codec gsm  DTMF event payload type  Codec h264  Videosize  H264 payload type  V ariable bitrate  Bitrate (kbps)  Fps The name that is associated with this line. Support for the G.711 ulaw audio cod[...]

  • Page 24

    gf23 23 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.3 T elephony / Call settings Call priority: The Robin SIP can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number . F or the 2,4 and 6 button equipped Robin SIP the ca[...]

  • Page 25

    gf24 24 Manual Robin Compact SIP ENG - v . 3.0.1 Schedules: The Robin SIP features a ‘Schedule’ function . The schedules can be defined in the menu -System- Schedules-. This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc. Consequently , during the lunch break for example, the Robin [...]

  • Page 26

    gf25 25 Manual Robin Compact SIP ENG - v . 3.0.1  Auto answer  Auto answer delay  No answer timeout  Max call duration  Max jitter delay  Switch led on during calls  Call status  Phone fps Enable auto answering of incoming calls Answer incoming calls after X seconds End call attempt after X seconds Ma[...]

  • Page 27

    gf26 26 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.5 T elephony / Control Control allows you to manually initiate and end a call from the Robin SIP . Call:  Call:  Hangup  Registration status  Call status Y ou can initiate a call using the 'Call' button. Y ou can end a call using the 'Hangup' button I[...]

  • Page 28

    gf27 27 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings Y ou can set the speaker volume and the microphone sensitivity here. Settings:  Speaker volume  Microphone sensitivity  T one volume  Mute  Generate test tone  Echo canceler  V o x level (only with ‘half duplex’ settin[...]

  • Page 29

    gf28 28 Manual Robin Compact SIP ENG - v . 3.0.1 With the echo canceler set to ‘half duplex’ a ‘V ox level’ slider appears to set the switch level of the microphone / speaker ! Note: T uning the ‘ V ox level’ is necessar y to establish good communication when set to ‘half- duplex’. ! 5.2.2.2 Audio / Detection The Robin SIP is capabl[...]

  • Page 30

    gf29 29 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3 Network 5.2.3.1 Network / Status Network status indicates the current set or assigned network information. Network status:  Inter face  MAC address  IP address  IP netmask  Default gateway  Primary nameserver  Secondary nameser ver Shows the network int[...]

  • Page 31

    gf30 30 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.2 Network / Settings Allows you to change the Robin SIP’s network settings. Configuration:  Configuration method  IP address  Netmask  Default gateway  Primary name server  Secondary name server Select automatic (DHCP) or manual. Enter the IP address for [...]

  • Page 32

    gf31 31 Manual Robin Compact SIP ENG - v . 3.0.1 Security:  Enable 802.1x authentication  Status  Authentication type  Identity  P assword  CA certificate  Supplicant certificate Enable 802.1x authentication Displays the 802.1x status Select the type of authentication; MD5, PEAP , TLS Enter your identity [...]

  • Page 33

    gf32 32 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy ser ver for the SIP connection to the PBX !  Enable HTTP proxy  Pro xy ser ver address  Pro xy ser ver port Activates the uses of an HTTP proxy ser ver . Enter the address or hostname [...]

  • Page 34

    gf33 33 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.4 Network / Mail Configure the mail settings for the Robin SIP . Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Name  Address The name that is associated [...]

  • Page 35

    gf34 34 Manual Robin Compact SIP ENG - v . 3.0.1 Ser vers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Description  Prio  Mail server  Encryption  Auth  Submission  Username  P assword [...]

  • Page 36

    gf35 35 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.5 Network / NA T Depending on the network configuration, you may need to set NA T data in the R obin SIP . Settings:  NA T hostname  NA T por t  Use STUN for NA T address discovery  Stun server  Stun port  Stun status Enter the NA T address or the hostname. [...]

  • Page 37

    gf36 36 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 5.2.4.1 System / Device Info:  P roduct  Serial number  V ersion  Revision number P roduct type Serial number Software version Software revision number Identity:  Device name The name entered here is passed in the SIP protocol. This means that the name is vi[...]

  • Page 38

    gf37 37 Manual Robin Compact SIP ENG - v . 3.0.1 Device activation: The Robin SIP must be activated initially by R obin T elecom Development (one- off procedure). Y ou star t activation using the ‘ Activate device’ button. A new web page opens when activation starts. Y ou are ask ed to enter a number of items of data, after which the Robin SIP [...]

  • Page 39

    gf38 38 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.2 System / Clock Y ou can change all the date and time settings for the Robin SIP here. Date and time:  Timezone  Current time  Method  NTP server address  NTP status  Set time Select the right time zone here. Displays the current date and time settings. Allo[...]

  • Page 40

    gf39 39 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.3 System / Events The Robin SIP is equipped with various options for initiating actions. F or example, starting an outgoing telephone call to a predefined number , a sound signal etc. These actions are started by an Event. An ‘Event’ may be movement in the image, a loud noise that exceeds [...]

  • Page 41

    gf40 40 Manual Robin Compact SIP ENG - v . 3.0.1  Name  Enable  Active  T ype  Min duration  Direction The name that is associated with this 'Event'. Activates the event. Indicates whether an 'Event' is active. Selects the type of 'Event'. Indicates how long the 'Event' rem[...]

  • Page 42

    gf41 41 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.4 System / Security A uthentication:  Require Authentication  Admin username  Admin password  User username  User password  User can control door opener Un-tick the checkbox if you want to disable secure access to the web interface with a login name and passw[...]

  • Page 43

    gf42 42 Manual Robin Compact SIP ENG - v . 3.0.1 Cer tificates: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Common name  Certificate  Certificate info This is the name of the certificate. Upload a certificate f[...]

  • Page 44

    gf43 43 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.6 System / Sof tware New software versions for the Robin SIP are released regularly . These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new sof tware is available. If so, you can initiate the u[...]

  • Page 45

    gf44 44 Manual Robin Compact SIP ENG - v . 3.0.1 T ools:  Restart Robin application  Reboot device  Restore application defaults Starts the Robin software up again. This is faster than rebooting the device. Reboots the complete device. It may tak e 30 seconds before the Robin SIP is active again . Restores the default settings for[...]

  • Page 46

    gf45 45 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.7 System / Switch The Robin SIP has a built-in voltage-free relay contact. This can be used to open a door or a barrier . When a connection has been established between the Robin SIP and a telephone handset, the relay can be operated via key combinations. F or examples on how to connect the R o[...]

  • Page 47

    gf46 46 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: F or the actions below , the user can enter his/her choice of telephone key combinations (0...9, * and #). !  T o open  T o keep open  T o close  Pulse time  Play sound  Hangup af ter opening  Close door af ter hanging up  Label for ‘pulse’ [...]

  • Page 48

    gf47 47 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.8 System / Info Info displays detailed information about the Robin SIP . Advanced:  Product  Device  Serial number  V ersion  Revision number  Uptime  Load average  T emperature  CPU speed  System clock time  R uns P roduct type [...]

  • Page 49

    gf48 48 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Debug The Robin SIP features a built-in ‘Debug’ function . This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SIP . This tool allows fast and effective resolution of problems with the Robin SIP . The ‘Go to Robin ’ function enabl[...]

  • Page 50

    gf49 49 Manual Robin Compact SIP ENG - v . 3.0.1 T race:  Status  Inter face name  Default sniffer duration  PCAP filter line  Mail result  Mail server  F rom-address  T o-address  Comment  Starting  Stop Indicates the status of the 'T race'. The interface for which the &a[...]

  • Page 51

    gf50 50 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Logs The Robin SIP registers all events that occur . These are logged in a log file. Log settings:  Max lines to keep in log  Download The number of log file lines that are stored. Download the log file to the PC. Application log:  Timestamp  Log level ?[...]

  • Page 52

    gf51 51 Manual Robin Compact SIP ENG - v . 3.0.1 6 Suppor t F or details of special settings, requests for suppor t and F AQs, please use our ‘online’ support page: http://support.robin.nl[...]

  • Page 53

    gf52 52 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix A, List of key words Default setting: Standard programme setting. DHCP : ‘Dynamic Host Configuration P rotocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP ser ver . DNS: ‘Dynamic Name System’. P rotocol for managing domain names and [...]

  • Page 54

    gf53 53 Manual Robin Compact SIP ENG - v . 3.0.1 L AN: ‘Local area network’. Local area network of two or more computers that are connected with each other , either directly or via a shared medium. MA C (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an Ethernet network.[...]

  • Page 55

    gf54 54 Manual Robin Compact SIP ENG - v . 3.0.1 SIP : ‘Session Initiation P rotocol’. A protocol that makes multimedia communication (audio , video and other data communication) possible and used among other things for the V oice over Internet P rotocol (V oIP). STUN: ‘Session T raversal Utilities for NA T’. ‘STUN’ is a protocol or too[...]

  • Page 56

    gf55 55 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The R obin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market. W e advise to use the prescribed method of the electronic lock manufacturer to conne[...]