Robin C01061 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Robin C01061 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Robin C01061, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Robin C01061 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Robin C01061. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Robin C01061 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Robin C01061
- Den Namen des Produzenten und das Produktionsjahr des Geräts Robin C01061
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Robin C01061
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Robin C01061 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Robin C01061 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Robin finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Robin C01061 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Robin C01061, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Robin C01061 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    Manual R obin Compact SIP Software version 3 or higher V ersion: 3.0.1 ENG Date: 27-01-2014[...]

  • Seite 2

    gf1 1 Manual Robin Compact SIP ENG - v . 3.0.1[...]

  • Seite 3

    gf2 2 Manual Robin Compact SIP ENG - v . 3.0.1 About this manual This manual describes mounting, installation and programming of the Robin Compact SIP unit in combination with software version 3.0.1. Y ou can update the software of the Robin SIP to the latest version. F or instructions on updating see page 43 of this manual. This manual applies to [...]

  • Seite 4

    gf3 3 Manual Robin Compact SIP ENG - v . 3.0.1 Contents 1 Introduction 5 1.1 Robin SIP Door Intercom 5 2 Operation 7 2.1 Operating the door phone 7 2.2 Answering 7 2.3 Controlling the built-in door opener 7 3 Installation 8 3.1 P ackage contents 8 3.2 Installation dimensions 8 3.3 T ools and materials required for mounting 11 3.4 Mounting instructi[...]

  • Seite 5

    gf4 4 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 36 5.2.4.1 System / Device 36 5.2.4.2 System / Clock 38 5.2.4.3 System / Events 39 5.2.4.4 System / Security 41 5.2.5.5 System / Schedules 42 5.2.4.6 System / Software 43 5.2.4.7 System / Switch 45 5.2.4.8 System / Info 47 5.2.4.9 System / Debug 48 5.2.4.9 System / Logs 50 6 Support 51 App[...]

  • Seite 6

    gf5 5 Manual Robin Compact SIP ENG - v . 3.0.1 1 Introduction 1.1 Robin SIP Door Intercom Integrated functions The Robin SIP door intercom offers the following fully integrated functions in one single device:  T elephone device with a piezo push-button  Door opener  Easy to operate and configure  Remote controllable and con[...]

  • Seite 7

    gf6 6 Manual Robin Compact SIP ENG - v . 3.0.1 High-quality sound repr oduction The integrated concept means that there are no ‘converters’ which distor t sound quality . Consequently , the Robin SIP offers exceptionally good sound quality , without echo or interference. The audio of the Robin SIP can also be configured as ‘half duplex’ , [...]

  • Seite 8

    gf7 7 Manual Robin Compact SIP ENG - v . 3.0.1 2 Operation 2.1 Operating the door phone T o ring the door phone, press on the bell-sign on the Robin SIP . The unit will play a ringing sound and the predefined telephone set will be called. 2.2 Answering Answer the Robin SIP by picking up the phone that is called by the R obin SIP . 2.3 Controlling [...]

  • Seite 9

    gf8 8 Manual Robin Compact SIP ENG - v . 3.0.1 3 Installation 3.1 P ackage contents  The Robin SIP  USB stick with the manuals and the ‘Robin Discovery Utility ’ sof tware  anti-theft Allen key  4 anti-theft screws  4 wall plugs (6mm)  drilling template  tie-wrap 3.2 Installation dimensions The installa[...]

  • Seite 10

    gf9 9 Manual Robin Compact SIP ENG - v . 3.0.1[...]

  • Seite 11

    gf10 10 Manual Robin Compact SIP ENG - v . 3.0.1 The the dimensions of the flush-mount boxes are:  1 button - C01110  2 buttons - C01111  4 buttons - C01112  6 buttons - C01113 88 (B) x (47 (D) x 162 (H) 88 (B) x (47 (D) x 192 (H) 88 (B) x (47 (D) x 239 (H) 88 (B) x (47 (D) x 286 (H)[...]

  • Seite 12

    gf11 11 Manual Robin Compact SIP ENG - v . 3.0.1 3.3 T ools and materials required for mounting The following are required when mounting the Robin SIP :  core drill, 90 mm in diameter  masonr y drill, 6 mm in diameter  stone chisel  general set of tools  anti-theft Allen key (supplied)  anti-theft screws (supplie[...]

  • Seite 13

    gf12 12 Manual Robin Compact SIP ENG - v . 3.0.1 3.5 Connecting the Robin SIP Connecting the Robin SIP T o connect the Robin SIP , use an Ethernet cable, type CA T5(e) or CA T6. The colors of the individual wires match the color codes below the connector . T o connect to the built-in relay switch, use a second cable. Color codes  OR / W ?[...]

  • Seite 14

    gf13 13 Manual Robin Compact SIP ENG - v . 3.0.1 4 System installation 4.1 Requirements prior to installation  Network connection with P oE (P ower over Ethernet is used to power the door intercom; the power supply must be 802.3af compatible).  PC with web browser .  The following web browsers are supported: - FireF ox - Safari - [...]

  • Seite 15

    gf14 14 Manual Robin Compact SIP ENG - v . 3.0.1 W indows users:  Copy the R obin Discover y Utility software to a PC that is connected to the network.  Start the Robin Discovery Utility software (double-click the icon below). Click the “Play ” button. The software will scan for Robin devices in the network. When the R obin SIP is d[...]

  • Seite 16

    gf15 15 Manual Robin Compact SIP ENG - v . 3.0.1 5 Configuration 5.1 Logging in to the Robin SIP The login credentials can be changed in the web interface of the Robin SIP . The default credentials are:  Administrator , Login: admin, P assword: 123qwe W e recommend changing the default password after initial installation and set-up. Y ou can[...]

  • Seite 17

    gf16 16 Manual Robin Compact SIP ENG - v . 3.0.1 W e assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so , all settings such as the IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin SIP . This option will suffice in 99% of all cases. However , on o[...]

  • Seite 18

    gf17 17 Manual Robin Compact SIP ENG - v . 3.0.1 5.2 Configuration of the Robin SIP The configuration program for the Robin SIP features 4 sections; ‘T elephony ’, ‘ Audio’, ‘Network’ and ‘System’.  ‘ T elephony’ In the ‘T elephony’ section, you configure all of the settings that are required for the communication p[...]

  • Seite 19

    gf18 18 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1 T elephony 5.2.1.1 T elephony / SIP This is where you enter the data required for registering on a PBX or with a SIP provider . If the Robin SIP is used for a direct connection to the telephone handset (i.e. not routed via a PBX or SIP provider), registration is not required. The Robin can use [...]

  • Seite 20

    gf19 19 Manual Robin Compact SIP ENG - v . 3.0.1 SIP registration  SIP protocol  SIP proxy / registar  SIP proxy port number  Use secondary SIP proxy / R egistar  Username  P assword  Register  Expires  Registration status Select the SIP protocol, UDP or TCP , UDP is default Enter the IP address[...]

  • Seite 21

    gf20 20 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.2 T elephony / Phonebook Multiple telephone numbers can be entered in the phonebook. These can be used as input elsewhere, for example when setting up ‘Schedules’. A ‘P rofile’ can be associated with each ‘Phonebook entr y ’. A ‘P rofile’ is a set of settings. This allows de?[...]

  • Seite 22

    gf21 21 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: The number can be entered in various ways. 1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network. 2. The number , followed by the IP addr ess of the handset that is to be dialled (e.g. 1000@10.0.0.53, 102@192.168.1.21 etc.). The handset [...]

  • Seite 23

    gf22 22 Manual Robin Compact SIP ENG - v . 3.0.1  Description  Codec ulaw  Codec alaw  Codec gsm  DTMF event payload type  Codec h264  Videosize  H264 payload type  V ariable bitrate  Bitrate (kbps)  Fps The name that is associated with this line. Support for the G.711 ulaw audio cod[...]

  • Seite 24

    gf23 23 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.3 T elephony / Call settings Call priority: The Robin SIP can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number . F or the 2,4 and 6 button equipped Robin SIP the ca[...]

  • Seite 25

    gf24 24 Manual Robin Compact SIP ENG - v . 3.0.1 Schedules: The Robin SIP features a ‘Schedule’ function . The schedules can be defined in the menu -System- Schedules-. This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc. Consequently , during the lunch break for example, the Robin [...]

  • Seite 26

    gf25 25 Manual Robin Compact SIP ENG - v . 3.0.1  Auto answer  Auto answer delay  No answer timeout  Max call duration  Max jitter delay  Switch led on during calls  Call status  Phone fps Enable auto answering of incoming calls Answer incoming calls after X seconds End call attempt after X seconds Ma[...]

  • Seite 27

    gf26 26 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.5 T elephony / Control Control allows you to manually initiate and end a call from the Robin SIP . Call:  Call:  Hangup  Registration status  Call status Y ou can initiate a call using the 'Call' button. Y ou can end a call using the 'Hangup' button I[...]

  • Seite 28

    gf27 27 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings Y ou can set the speaker volume and the microphone sensitivity here. Settings:  Speaker volume  Microphone sensitivity  T one volume  Mute  Generate test tone  Echo canceler  V o x level (only with ‘half duplex’ settin[...]

  • Seite 29

    gf28 28 Manual Robin Compact SIP ENG - v . 3.0.1 With the echo canceler set to ‘half duplex’ a ‘V ox level’ slider appears to set the switch level of the microphone / speaker ! Note: T uning the ‘ V ox level’ is necessar y to establish good communication when set to ‘half- duplex’. ! 5.2.2.2 Audio / Detection The Robin SIP is capabl[...]

  • Seite 30

    gf29 29 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3 Network 5.2.3.1 Network / Status Network status indicates the current set or assigned network information. Network status:  Inter face  MAC address  IP address  IP netmask  Default gateway  Primary nameserver  Secondary nameser ver Shows the network int[...]

  • Seite 31

    gf30 30 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.2 Network / Settings Allows you to change the Robin SIP’s network settings. Configuration:  Configuration method  IP address  Netmask  Default gateway  Primary name server  Secondary name server Select automatic (DHCP) or manual. Enter the IP address for [...]

  • Seite 32

    gf31 31 Manual Robin Compact SIP ENG - v . 3.0.1 Security:  Enable 802.1x authentication  Status  Authentication type  Identity  P assword  CA certificate  Supplicant certificate Enable 802.1x authentication Displays the 802.1x status Select the type of authentication; MD5, PEAP , TLS Enter your identity [...]

  • Seite 33

    gf32 32 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy ser ver for the SIP connection to the PBX !  Enable HTTP proxy  Pro xy ser ver address  Pro xy ser ver port Activates the uses of an HTTP proxy ser ver . Enter the address or hostname [...]

  • Seite 34

    gf33 33 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.4 Network / Mail Configure the mail settings for the Robin SIP . Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Name  Address The name that is associated [...]

  • Seite 35

    gf34 34 Manual Robin Compact SIP ENG - v . 3.0.1 Ser vers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Description  Prio  Mail server  Encryption  Auth  Submission  Username  P assword [...]

  • Seite 36

    gf35 35 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.5 Network / NA T Depending on the network configuration, you may need to set NA T data in the R obin SIP . Settings:  NA T hostname  NA T por t  Use STUN for NA T address discovery  Stun server  Stun port  Stun status Enter the NA T address or the hostname. [...]

  • Seite 37

    gf36 36 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 5.2.4.1 System / Device Info:  P roduct  Serial number  V ersion  Revision number P roduct type Serial number Software version Software revision number Identity:  Device name The name entered here is passed in the SIP protocol. This means that the name is vi[...]

  • Seite 38

    gf37 37 Manual Robin Compact SIP ENG - v . 3.0.1 Device activation: The Robin SIP must be activated initially by R obin T elecom Development (one- off procedure). Y ou star t activation using the ‘ Activate device’ button. A new web page opens when activation starts. Y ou are ask ed to enter a number of items of data, after which the Robin SIP [...]

  • Seite 39

    gf38 38 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.2 System / Clock Y ou can change all the date and time settings for the Robin SIP here. Date and time:  Timezone  Current time  Method  NTP server address  NTP status  Set time Select the right time zone here. Displays the current date and time settings. Allo[...]

  • Seite 40

    gf39 39 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.3 System / Events The Robin SIP is equipped with various options for initiating actions. F or example, starting an outgoing telephone call to a predefined number , a sound signal etc. These actions are started by an Event. An ‘Event’ may be movement in the image, a loud noise that exceeds [...]

  • Seite 41

    gf40 40 Manual Robin Compact SIP ENG - v . 3.0.1  Name  Enable  Active  T ype  Min duration  Direction The name that is associated with this 'Event'. Activates the event. Indicates whether an 'Event' is active. Selects the type of 'Event'. Indicates how long the 'Event' rem[...]

  • Seite 42

    gf41 41 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.4 System / Security A uthentication:  Require Authentication  Admin username  Admin password  User username  User password  User can control door opener Un-tick the checkbox if you want to disable secure access to the web interface with a login name and passw[...]

  • Seite 43

    gf42 42 Manual Robin Compact SIP ENG - v . 3.0.1 Cer tificates: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Common name  Certificate  Certificate info This is the name of the certificate. Upload a certificate f[...]

  • Seite 44

    gf43 43 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.6 System / Sof tware New software versions for the Robin SIP are released regularly . These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new sof tware is available. If so, you can initiate the u[...]

  • Seite 45

    gf44 44 Manual Robin Compact SIP ENG - v . 3.0.1 T ools:  Restart Robin application  Reboot device  Restore application defaults Starts the Robin software up again. This is faster than rebooting the device. Reboots the complete device. It may tak e 30 seconds before the Robin SIP is active again . Restores the default settings for[...]

  • Seite 46

    gf45 45 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.7 System / Switch The Robin SIP has a built-in voltage-free relay contact. This can be used to open a door or a barrier . When a connection has been established between the Robin SIP and a telephone handset, the relay can be operated via key combinations. F or examples on how to connect the R o[...]

  • Seite 47

    gf46 46 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: F or the actions below , the user can enter his/her choice of telephone key combinations (0...9, * and #). !  T o open  T o keep open  T o close  Pulse time  Play sound  Hangup af ter opening  Close door af ter hanging up  Label for ‘pulse’ [...]

  • Seite 48

    gf47 47 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.8 System / Info Info displays detailed information about the Robin SIP . Advanced:  Product  Device  Serial number  V ersion  Revision number  Uptime  Load average  T emperature  CPU speed  System clock time  R uns P roduct type [...]

  • Seite 49

    gf48 48 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Debug The Robin SIP features a built-in ‘Debug’ function . This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SIP . This tool allows fast and effective resolution of problems with the Robin SIP . The ‘Go to Robin ’ function enabl[...]

  • Seite 50

    gf49 49 Manual Robin Compact SIP ENG - v . 3.0.1 T race:  Status  Inter face name  Default sniffer duration  PCAP filter line  Mail result  Mail server  F rom-address  T o-address  Comment  Starting  Stop Indicates the status of the 'T race'. The interface for which the &a[...]

  • Seite 51

    gf50 50 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Logs The Robin SIP registers all events that occur . These are logged in a log file. Log settings:  Max lines to keep in log  Download The number of log file lines that are stored. Download the log file to the PC. Application log:  Timestamp  Log level ?[...]

  • Seite 52

    gf51 51 Manual Robin Compact SIP ENG - v . 3.0.1 6 Suppor t F or details of special settings, requests for suppor t and F AQs, please use our ‘online’ support page: http://support.robin.nl[...]

  • Seite 53

    gf52 52 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix A, List of key words Default setting: Standard programme setting. DHCP : ‘Dynamic Host Configuration P rotocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP ser ver . DNS: ‘Dynamic Name System’. P rotocol for managing domain names and [...]

  • Seite 54

    gf53 53 Manual Robin Compact SIP ENG - v . 3.0.1 L AN: ‘Local area network’. Local area network of two or more computers that are connected with each other , either directly or via a shared medium. MA C (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an Ethernet network.[...]

  • Seite 55

    gf54 54 Manual Robin Compact SIP ENG - v . 3.0.1 SIP : ‘Session Initiation P rotocol’. A protocol that makes multimedia communication (audio , video and other data communication) possible and used among other things for the V oice over Internet P rotocol (V oIP). STUN: ‘Session T raversal Utilities for NA T’. ‘STUN’ is a protocol or too[...]

  • Seite 56

    gf55 55 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The R obin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market. W e advise to use the prescribed method of the electronic lock manufacturer to conne[...]