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Plantronics Blackwire C720-M manual

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Table of contents for the manual

  • Page 1

    Blackwire ® C710 ™ /C720 ™ Corded USB headset with Bluetooth ® User guide[...]

  • Page 2

    2 C ont ents C ont ents W elcome 3 What’s in the package 4 Headset features 5 Accessories/Spares 6 Using your headset 7 Inline controls 7 W earing the headset 8 Connect, charge and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Make a PC call 12 Advanced features 14 Plantronics Spokes software [...]

  • Page 3

    3 Welc ome Congratulati ons on purchasing your new Plant ronics pr oduc t. T his user guide contains instru ctio ns for set ting up and using your B lack wire C7 10 /C72 0 Bluetooth h eadset . Please r efer to the s eparate s afet y inst ruc tions fo r impor tant pro duct s afet y informati on prior to installation or us e of the pro duct . Blackwi[...]

  • Page 4

    4 Wh at ’ s in t he pa c kage 1 Blackwire C710 Headset with inline controller (monaural) or 2 Blackwire C720 Headset with inline controller (stereo) 3 Blackwire C710/C720 USB cable 4 Carrying case 1 2 3 OR 4[...]

  • Page 5

    5 Heads e t features 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 V olume up/volume down bar 7 Inline controller 8 Mute/unmute button 9 PC talk button 10 USB cable/connector 2 3 4 6 7 9 8 5 10 1[...]

  • Page 6

    6 Ac c es sories/ S pares (Sold separately) Carrying case F oam ear cushions Leatherette ear cushions Blackwire C710/C720 USB cable NOTE For mo re informatio n on accessories a nd spares , please visit us at plantronics.com/ accessories .[...]

  • Page 7

    7 Inline cont rol s Mobile talk button Can be used to answer or end a call directly from the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state. PC talk bu[...]

  • Page 8

    8 Wearing the heads et 1 T o adjus t the headband , leng then or shor ten the band unt il it fi ts comfor tably. Position t he headse t receiv ers s o that the cushions si t comfor tably ov er the centre of yo ur ears . 2 For the C7 10 headset , posit ion the s tabiliser T -bar abov e your ear . 3 Once the h eadse t is positio ned on your he ad, a[...]

  • Page 9

    9 Co nnect hea dset to PC 1 Connec t the USB cable to the PC an d the inline controller. The fir st time yo u connec t your headse t to the P C , the mobile t alk but ton on the he adset will flash red and blue indicating t he initial pairing pro cess of your mobil e phone. NOTE If y ou do not w ant to pair you r mobile p hone n ow, press and h o[...]

  • Page 10

    10 NOTE For detailed pa iring inst ruc tions for po pular m obile ph ones visit plantro nics .com/ easy topair Blackwire C700 2 If prom pted by the mobile ph one, t yp e 0000 as the passcode . The mo bile talk but ton will stop flashing wh en the he adset has an ac tive conn ect ion with t he mobile phone . 3 While wearing yo ur headse t, make a t[...]

  • Page 11

    11 Placing a call with your headset and Bluetooth mobile phone Place a call Dial number on your mobile phone keypad. Redial last number* Double press the mobile talk button. There will be a double low tone on each press. A low-low-high tone indicates the last number has been redialled. Activate voice dialling* Press and hold the mobile talk button [...]

  • Page 12

    12 1 Load P lantronic s Spokes sof t war e by visiting plantronics.com/ s oft ware and clicking " D o w n l o a d ". 2 Reconnect USB cable to the inline contro ller and the P C if disconnec ted. 3 Confirm the speaker and micro phone s et tings for your P C sof tphon e are se t to Plantronic s Black wire C7 10 /C72 0 as shown belo w: PC a[...]

  • Page 13

    13 NOTE If y ou cho ose to NO T install Spokes so ft wa re, your h eadset will s till fun ct ion as a standa rd audio de vice but the in line control b ut tons may not wo rk with you r sof tpho ne. Placing a call with your headset and PC Softphone T o place a call Dial the number from your PC softphone. Answering and ending calls with your headset [...]

  • Page 14

    14 Smart Sensor technology Senso rs de tect w hethe r or not you are w earing the h eadset . Sens or s are locate d in the speaker capsule on th e microphone b oom side . Auto answer call: When you are not wearing your headset. When you have an incoming call on your mobile or PC softphone, put on the headset and the call will be answered automatica[...]

  • Page 15

    15 Simultaneous call handling behaviour (PC & mobile) Y o u can be on a call using a P C sof tphon e application and r eceive a m obile phone call . The rington e for the mobil e phone call is heard in th e heads et. T apping the PC call bu tton o n the headse t will end the P C sof tpho ne call. T apping t he mobile call bu tto n will answer t[...]

  • Page 16

    16 Headset controls, indicators and voice prompts Action LED T one V oice prompt Incoming PC call alert N/A Rapid green flash Programmable ringtone N/A PC Call answer/end Short press the PC T alk button Short green flash Answer: Single low tone followed by low- low-high tones End: Single low tone N/A PC Call “Flash” Two second Press the PC T [...]

  • Page 17

    17 Action LED T one V oice prompt Mobile Reject Call * Press and hold the Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone N/A Transfer Call Audio to/from Mobile Phone * Press and hold the Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone. When a call is tran[...]

  • Page 18

    18 Plantronic s Contro l Panel User prefer ences and de vice set t ings that affe ct th e per for mance of your headse t can be changed using the P lantronic s Control Pan el. T o acces s the Plantro nics Contr ol Panel , load Plantr onics Spoke s sof t ware by visit ing plantro nics.com/ soft ware and clicking on t he downlo ad but ton . T o s tar[...]

  • Page 19

    19 Applications t ab Displays the s tatus of Plantr onics supp or t for var ious applications s uch as sof tphon es and media play ers . Preferences ta b Allows y ou to set pr eferences for t he media player as well as oth er gene ral se t tings .[...]

  • Page 20

    20 Ab out tab Provid es online access to th e user guide and s uppor t and displays your heads et sy stem’s information. Plantronics Update Manager Check for upda tes auto matically By enabling this tick box , you will act ivate a p eriodic au tomatic che ck for available sof t war e update s. Check for updates now Y o u can choos e to check for [...]

  • Page 21

    21 Clo thing clip Att ach the clip to your clothing at ab out ches t lev el. Whe n at your PC , th e clothing clip will reduce the w eight of the inline contro ller for greater comfor t . Wh en using your mobile phon e away from th e PC , the clip kee ps the inline controlle r convenientl y in place. Usef ul tips[...]

  • Page 22

    22 Troubleshooting — PC softphone usage I cannot hear . Ensure that the Blackwire C710/C720 is set as the default playback device in Windows. Ensure that the Blackwire C710/C720 is set as the audio device in the softphone (refer to softphone manufacturer for instructions on changing the audio output). Make sure that the individual volume settings[...]

  • Page 23

    EEE Yönetmeliğine Uygundur Congratulations! The product you have just purchased carries the TCO Certified Headsets 1 label. This means that your headset is designed and manufactured according to some of the strictest performance and environmental criteria in the world. The manufacturer of this headset has selected it to be certified to TCO Cert[...]