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Plantronics Blackwire C310 manual

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Table of contents for the manual

  • Page 1

    Bl ac kw ir e ™ C 31 0/ C3 20 USB Co rde d H ead set Use r G uid e[...]

  • Page 2

    Contents Welcome 3 System Requirements 3 Need More Help? 3 What's in the Box 4 Headset Basics 5 Wearing Your Headset 6 Adjust the Headband 6 Position the Boom 6 Adjust the Boom 6 Installing the Software 7 Download and Install Software 7 Software Location on Your Computer 7 Plantronics Update Manager 7 Softphone Compatibility 7 Media Player Pre[...]

  • Page 3

    Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Blackwire C310/C320 headset. Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product. Computer • Supported Operating Systems: Windo[...]

  • Page 4

    Blackwire C310 Blackwire C320 What's in the Box 4[...]

  • Page 5

    Headset inline control icons Function Answer/End button* Answers or ends a call Incoming call Flashes green On a call Solid green Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute/Unmute button Mutes/unmutse the headset microphone Solid red when muted * Plantronics software required. Plantronics [...]

  • Page 6

    Length en or s horten t he band until i t fits c omforta bly. The foam c ushions should s it comfor tably o ver the center of your ears. This h eadset can be w orn on the left or righ t side. Rotate the bo om to al ign wit h your m outh. CAUTIO N To avo id brea king the boom, o nly rot ate it u p and o ver 180° . Gently bend t he boom in or ou t s[...]

  • Page 7

    Download the latest release of Plantronics software to integrate your headset with your softphone. Plantronics software enables call control features including call answer/end control and synchronized mute with your softphone. Load t he Plan tronics softwar e by vis iting pl antroni cs.com/s oftware and cli cking on the downlo ad butt on. NOTE Y ou[...]

  • Page 8

    The USB headset is automatically powered on when it is plugged into the USB port of the computer. Headse t call control is a sof tware f eature a nd depe ndent on a comp atible s oftphone . If yo u do not in stall t he softw are or d o not h ave a co mpatibl e softph one, pr ess the headset call bu tton first and the n answer /end/pl ace the call u[...]

  • Page 9

    Listen ing Vol ume 1 Press the vol ume up b utton ( ) on the head set inl ine cont rol to i ncrease listeni ng volu me. 2 Press the vol ume down button ( ) on the headse t inline contro l to dec rease li stening volume. Speaki ng Volu me To adj ust the headset speaki ng volum e, use t he audi o settin gs in y our comp uter's s ound co ntrol pa[...]

  • Page 10

    I cannot hear caller. Listening volume is too low. Press the volume up button on the headset. The USB headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device. For Windows XP systems • Go to Control Panel > Sounds and Audio Devices > Aud[...]

  • Page 11

    For Windows Vista and Windows 7 systems • Go to Control Panel > Sound > Recording tab. • Highlight your device choice, select the Set Default button and click OK. For Mac OS X • Choose Apple menu > System Preferences and click Sound. • Click Output, and then select “Internal Speakers” or your device choice. My headset stops res[...]

  • Page 12

    NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands © 2012 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and Blackwire are trademarks or registered trademarks of Plantronics, Inc. All o[...]