Panasonic KX-MB262CX manual

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Table of contents for the manual

  • Page 1

    KX-MB262CX or KX-MB772CX may not be a vailab le in some areas. KX-MB772 onl y: L This unit is compatible with Caller ID . T o u se this feature, y ou must subscribe to the appropriate service of your service pr ovider . L Be sure to use the telephone line cord inc luded in this unit. L This model is designed to be used in Mid dle East, Hong K ong, [...]

  • Page 2

    2 Thank y ou for p urcha sing a P anasonic Multi- Function Printer . This model is designed to be used in Mid dle East, Hong K ong, Malaysia, Asia, New Zealand, Africa and Latin America according to the location setting feature (KX-MB772 only). The default setting is Middle East. T o change the location setting, see page 54 (feature #114). Note: L [...]

  • Page 3

    Location 3 Location Location A v ailab le features b y locati on setting (KX-MB772 only) The f ollowing features ma y v ar y slightly dep ending on the locati on setting (#114 on page 54). Change the location setting to match where you use the unit. Feature/Code Middle East, Africa, Latin America Hong Ko n g Malaysia Asia Ne w Zealand Pag e Diallin[...]

  • Page 4

    Import ant Information 4 Importan t Information Important Inform ation For best perf ormance T oner car tridg e and drum unit L When replacing the to ner car tr idge or dru m unit, do not allow dus t, water , or liquids to come in contact with the drum. This may aff ect print quality . L F or optimal performance, genuine Panasonic toner car tr idge[...]

  • Page 5

    T able of Contents 5 1. T able of Conte nts 1. Intr oduction and Installation Accessories 1.1 Included accessories .............. ................. ...... 7 1.2 Accessor y inf or mation ............ .................... ... 7 Finding the Controls 1.3 Button descriptions .............. ................. ......... 8 1.4 Ov er view ...................[...]

  • Page 6

    T able of Contents 6 T roubleshooting 11.3 When a function does not work ................... 68 12. P aper Jams Jam s 12.1 Recording paper jam ................. ................. . 73 12.2 Document jams (Auto document f eeder) (KX- MB772 only) .. ................. ................... .......... 78 13. Cleaning Cleaning 13.1 Cleaning the white plate[...]

  • Page 7

    1. Introduction and Installation 7 1 Introduc tion and Install ation Accessories 1.1 Inc luded accessories *1 Prints about 500 A4-sized pages with a 5 % image area (page 85). Note: L Sav e the orig inal car ton and packing mater ials for future shipping and transpor tation of the unit. 1.2 Accessory info rmation T o e nsure that the unit operates p[...]

  • Page 8

    1. Intr oduction and Installation 8 Finding th e Controls 1.3 Button descriptions * The small hole on the left si de of the LCD di splay is f or beeps (KX-MB262 only). * The pictured model is KX-MB772. A { COPY } L T o switch to the copy mode (page 18, 31). B { SCAN } L T o switch to the scan mode (page 18, 28). C { COLLA TE } L T o make a collated[...]

  • Page 9

    1. Introduction and Installation 9 1.4 Overview 1.4.1 Front vie w KX-MB772 KX-MB262 1.4.2 Rear view KX-MB772 KX-MB262 1 To p c o v e r 2 ADF (A uto Document Fe eder) co ver 3 Document guides 4 Document cover 5 Output tra y 6 T op cover release lever 7 Document entrance 8 P aper in put tray 9 Recordin g paper exit j Document exit 12 4 3 68 79 j 5 14[...]

  • Page 10

    1. Intr oduction and Installation 10 Removi ng the shipping tape Remove the shipping tape ( 1 ). Note: L Shipping tape positions are subj ect to change without notice. Installation 1.5 T oner car tridg e and drum unit The included toner car tridge is a star ter to ner car tr idge. Caution: L Read the follo wing instructions before y ou begin instal[...]

  • Page 11

    1. Introduction and Installation 11 3 Place the toner car tridge ( 3 ) into the dr um unit ( 4 ) vertically . 4 T ur n the green le vers ( 5 ) on each side of the toner car tr idge while pressing down fir mly . 5 Make sure that the triangles ( 6 ) match, to install the toner car tr idge correctly . 6 Lift the top cov er release lev er ( 7 ) and ope[...]

  • Page 12

    1. Intr oduction and Installation 12 7 Install the drum and toner unit ( k ) by holding the tabs. L Make sure that the triangles ( l ) match, to install the drum and toner uni t correctly . 8 Close the top cov er until lock ed. Caution: L T o prevent injuries, b e careful not to put your hands under th e top cover . T o rep lace the toner car tridg[...]

  • Page 13

    1. Introduction and Installation 13 L T o main tain prin t quality and machine life , we recommend you to clean slots and o penings (page 4) and the inside of the unit (page 79, 82) when replacing the toner car tridge and/or dr um unit. W aste disposal method W aste material shou ld be disposed of under conditions which meet all national and local [...]

  • Page 14

    1. Intr oduction and Installation 14 If the top part of the e xtender is detached 1. With the top par t of th e extender in the open position, inser t the tab ( 1 ) into the left hole ( 2 ) of the extender . 2. Slide the other tab ( 3 ) into the right hole ( 4 ) of the e xtender from below until it clicks into place. If the e xtender is detached 1.[...]

  • Page 15

    1. Introduction and Installation 15 1.7 Recor ding paper The paper input tray unit can hold: – Up to 250 sheets of 60 g/m 2 to 75 g/m 2 paper . – Up to 230 sheets of 80 g/m 2 paper. – Up to 200 sheets of 90 g/m 2 paper. L Please refer to page 84 f or information on recording paper . L The unit is set for print ing A4 size paper by default. If[...]

  • Page 16

    1. Intr oduction and Installation 16 5 Inser t the pap er input tra y to the unit, lifting the front par t of the tray . Then push it completely into the unit. Note: L If the paper is not loaded correctly , re-adjust the paper guides, or the paper ma y jam. L If the paper input tray does not close, the plate in the paper input tray ma y be lifted .[...]

  • Page 17

    2. Preparation 17 2 Preparation Connecti ons and Setup 2.1 Connections Caution: L When you operate this product, the power outle t should be nea r the product and ea sily accessible. L Be sure to use the telephon e line cord inc luded in this unit (KX-MB772 onl y). L Do not extend th e telephone line cord (KX-MB772 only). * The pictured model is KX[...]

  • Page 18

    2. Preparation 18 2.2 Dialling mode (KX-MB772 only) Important: L Not av ailable when “ NEW ZEALAND ” is selected in feature #114 on page 54. If you cannot dial (page 36), change this setting according to your telephone line ser vice. 1 { MENU } i {#}{ 1 }{ 2 }{ 0 } DIALLING MODE =TONE [ V^ ] 2 Press { 1 } or { 2 } to select the desired setting.[...]

  • Page 19

    2. Preparation 19 Document Requirements 2.4 Setting the original 2.4.1 Using the scanner glass 1 Open the document cov er ( 1 ). 2 Place the document F ACE DO WN on the scanne r glass ( 2 ), aligning the top left of the document with the cor ner to which the m mar k points. 3 Close the document cov er . Note: L Confir m that there are no docu ments[...]

  • Page 20

    2. Preparation 20 Minimum document size Maximum document size Effective scanning area L Shaded area will be scanned. Document weight L Single sheet: 60 g/m 2 to 75 g/m 2 L Multiple sheets: 60 g/m 2 to 75 g/m 2 Help 2.5 Help function (KX-MB772 only) The unit contains helpful informati on on the f ollowing topics which can be printed for reference pu[...]

  • Page 21

    2. Preparation 21 Vol um e 2.6 Adjusting v olume (KX-MB772 only) Important: L Before adjusting v olume , set the operation mode to fax mode. If the { FA X } light is OFF , turn it ON by pressing { FA X } . Ringer volu me While the uni t is idle, press {V} or {^} . L If there are any documents in the document entrance, y ou cannot adjust the volume.[...]

  • Page 22

    2. Preparation 22 2.8 Y our logo (KX-MB772 onl y) Y ou can program your logo (name, company name , etc.) so that it appears on t he top of each page sent. 1 { MENU } i {#}{ 1 }{ 0 }{ 2 } i { SET } LOGO= | 2 Enter your logo , up to 30 ch aracters (see page 63 for character entry). i { SET } 3 Press { MENU } to e xit. T o corre ct a mistake Press { &[...]

  • Page 23

    2. Preparation 23 2.10 Installing Multi-Function Station 2.10.1 Required computer en viro nment P anasonic Multi-Function St ation so ftware enables the unit to carry out th e fo llowing functions: – Printing on pl ain paper and labels – Scanning documents and conv er ting an image into te xt with Readir is OCR software – Scanning from other [...]

  • Page 24

    2. Preparation 24 L If the unit is connected to your computer , the model name will be autom atically detected. L Y ou can change the name of the unit if necessar y . 7 Click [ Install ] , then f ollow the on-screen instru ctions. L The files will be copied to your computer . T o view or install the oper ating instructions in the CD-ROM 1. Star t W[...]

  • Page 25

    2. Preparation 25 2.11 Star ting Multi-Function Station [ Start ] i [ All Programs ] or [ Programs ] i [ P anasonic ] i the unit’ s name i [ Multi-Functio n Station ] L Multi-Functio n Station will appear . * The pictured screenshot is for KX-MB772. [ Scan ] (page 29) L T o scan an d display the scanned images. L T o scan an d create an image fil[...]

  • Page 26

    3. Printer 26 3 Printer Printer 3.1 Printing fr om Windows applications Y ou can pr int a file created in a Windows application. For e xample, to print from WordP ad, proceed as follows . 1 Open the document you want to pr int. 2 Select [ Print... ] from the [ File ] menu. L The [ Print ] dialogue box will appear . F or deta ils about the [ Print ][...]

  • Page 27

    3. Printer 27 3.1.1 Using the manual in put tray Y ou can print on plain pa per and labels. The manual input tra y is used only for printing with the computer and can hold one page at a time. When printing multipl e pages, add a next page after the first page has been fed into the unit. L Please refer to page 84 f or information on recording paper [...]

  • Page 28

    4. Scanner 28 4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) Y ou can easily scan the document by operating the operation panel on the unit. Select following scanning modes depending on the way to use the scanned image . – Viewing using Multi-Function Viewer (View e r) – Saving as a file to y our computer (File) – Sending as an atta[...]

  • Page 29

    4. Scanner 29 2 { SCAN } 3 Press {V} or {^} repeatedly to select “ OCR ” . i { SET } 4 Press {V} or {^} repeatedly to select “ USB HOST ” . i { SET } 5 If necessar y , change the scanning settings (scan type / resolution / fil e f or mat / br ightness / contrast / scan size). Press { > } , press {V} or {^} repeatedly to select the desire[...]

  • Page 30

    4. Scanner 30 L The scanned image will be displayed in the [ Multi-Function Viewer ] window after scanning. L T o sav e the scanned image, select [ Save As ... ] from the [ File ] menu. L T o cance l scanning while the docu ment is being scanned, click [ Cancel ] . Note: L Y ou can display images in applications that suppor t TIFF , JPEG, PCX, DC X[...]

  • Page 31

    5. Copier 31 5C o p i e r Copy 5.1 Making a cop y Illegal copies L It is unl awful to make copies of cer tain documents. Copying certain documents may be illegal in y our countr y . P enalties of fine s and/or impri sonment may be imposed on those found guilty . The f ollowing are examples of items that may be illegal to copy in y our countr y . ?[...]

  • Page 32

    5. Copier 32 5.1.2 Using the auto document f eeder (KX- MB772 only) 1 If the { COPY } light is OFF , turn it ON by pressing { COPY } . 2 Set the original (pa ge 19). 3 If necessar y , change the resolution and contrast according to the type of document. L T o select th e resolution, see page 31. L T o select th e contrast, see page 31. 4 If necessa[...]

  • Page 33

    5. Copier 33 Example: 150% enlarged copy Using the scanne r glass ( 1 ): Using the auto do cument feeder (KX-MB772 onl y): Example: 70% reduced copy Using the scanne r glass ( 1 ): Using the auto do cument feeder (KX-MB772 onl y): 5.2.2 T o cop y 2-sided documents onto 1 page (Quic k ID copy f eature) (Scanner glass only) Y ou can make copies of bo[...]

  • Page 34

    5. Copier 34 Note: L Y ou can sav e the previous page la yout setting (f eature #467 on page 61). 5.2.3 T o make a poster size cop y (P oster feature) (Scanner glass onl y) Y ou can make copies divided in to 4 ( “ 2 × 2 ” ) or 9 ( “ 3 × 3 ” ) sections to mak e enlarged copies of the individ ual sections. Y ou can then gl ue them together [...]

  • Page 35

    5. Copier 35 Note: L Y ou can sav e the previous page la yout setting (f eature #467 on page 61). 5.2.5 T o collate mu ltiple copies The unit can co llate mult iple copies in th e same order as the original docu ment pages. 1 Set the original (pa ge 19). 2 Press { COLLA TE } repeatedly to display “ ON ” . 3 { SET } 4 Enter the number of copies [...]

  • Page 36

    6. Fax (KX-MB772 onl y) 36 6 Fax (KX-M B772 only) Sending Faxes 6.1 Sending a fax manuall y 6.1.1 Using the scanner glass By using the scanner glass, y ou can send a pag e from booklets or small size paper that canno t be sent with the auto document feeder . 1 If the { FA X } light is OFF , tur n it ON b y pressing { FA X } . 2 Set the original (pa[...]

  • Page 37

    6. Fax (KX-MB772 onl y) 37 Printing a journal report A jour nal repor t provides you with a printed record of the 30 most recent fax es. T o pr int it manually , see page 83. T o pr int it automatically after ev er y 30 new fax transmissions and receptions, make sure f eature #402 is activated (page 57). F or an explanation of error messages, see p[...]

  • Page 38

    6. Fax (KX-MB772 onl y) 38 3 Enter the telephone number , up to 32 digits. i { SET } L T o program other items, repeat steps 2 to 3. 4 { MENU } Note: L A hy phen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item 1 { DIRECT OR Y } 2 Press {V} or {^} repeatedly to displa y the desired item. i { MENU } i {*} 3 Ed[...]

  • Page 39

    6. Fax (KX-MB772 onl y) 39 3 Enter the fax n umber using one-touch dial or navigator directory . 4 { ST ART } 6.4 Br oadcast transmission By storing one-touch dial a nd navigator directory items (page 37) into th e broadcast memor y , you can send the same document to mu ltiple par ties (up to 20). Y our programmed items will remain in the broadcas[...]

  • Page 40

    6. Fax (KX-MB772 onl y) 40 2 Press {V} or {^} repeatedly to displa y the desired broadcast memor y ( “ <BROADCAST> ” or “ <MANUAL BROAD> ” ). i { MENU } i {*} 3 Press {V} or {^} repeatedly to displa y the desired item you w ant to add. i { SET } L T o add other items, repeat this step (up to 20 items). 4 { ST OP } Note: L When a[...]

  • Page 41

    6. Fax (KX-MB772 onl y) 41 6.5 Sending a computer document as a fa x message fr om y our computer Y ou can access the fax function from a Wind ows application usin g Multi-Function Sta tion. F or example, to send a document created from W ordPad, proceed as f ollows. 1 Open the document yo u want to send. 2 Select [ Print... ] from the [ File ] men[...]

  • Page 42

    6. Fax (KX-MB772 onl y) 42 Setup Set the f ax machine to TEL mode (page 43) by pressing { F AX A UT O ANSWER } rep eatedly . Note: L Make sure f eature #40 4 is set to “ TEL ” beforehand (page 57). How to receive phone calls and faxes Y ou hav e to answer all calls manually . T o receive a f ax document, press { ST ART } . 6.6.3 Use as a teleph[...]

  • Page 43

    6. Fax (KX-MB772 onl y) 43 6.7 Receiving a fax automaticall y – A uto answer ON 6.7.1 Activ ating F AX ONL Y mode Press { F AX A UT O ANSWER } repeatedly to display “ FAX ONLY MODE ” . L The { F AX A UTO ANSWER } light tur ns ON. How faxes are received When receiving calls, the unit will automati cally answ er all calls and only receive f ax [...]

  • Page 44

    6. Fax (KX-MB772 onl y) 44 Note: L T o stop receiving, see p age 64. L T o recei ve f ax documents using the e xtension telephone, make sure remote fax activation is turned ON (f eature #434 on page 59) beforehand. The def ault setting is ON. 6.8.2 Activ ating TEL/F AX mode Important: L Not av ailable when “ NEW ZEALAND ” is selected in feature[...]

  • Page 45

    6. Fax (KX-MB772 onl y) 45 6.9 Using the unit with an answering mac hine 6.9.1 Setting up the unit and an answering machine 1 Connect the answ eri ng machine ( 1 ). L Answ erin g machine is no t included. L Remov e the stopper ( 2 ) if attached. 2 Set the number of rings on the answ ering machine to 4 rings or less. L This will allow the answ er in[...]

  • Page 46

    6. Fax (KX-MB772 onl y) 46 6.11 Junk fax pr oh ibitor (preventing fax reception fr om undesired caller s) If you subscribe to Caller ID servi ce (page 48), this f eature prev ents f ax receptio n from calls that do not show caller information. Additionally , the unit will not accept fax es origi nating from numbers that match the on es on a program[...]

  • Page 47

    6. Fax (KX-MB772 onl y) 47 6.12 Receiving a fax into y our computer Y ou can receive a f ax document on your computer . The received f ax document is saved as an image file (TIFF- G4 f or mat). T o receive a f a x document using your computer , ma ke sure the f ollowing features are set bef orehand. – PC f ax reception (feature #442 on page 60) 1[...]

  • Page 48

    7. Caller ID (KX-MB772 only) 48 7 Caller ID (K X-MB772 only) Caller ID 7.1 Caller ID service This unit is compatible with the Caller ID service off ered by y our local teleph one company . T o use this unit’s Caller ID features, y ou must subscri be to a Caller ID ser vice. For users oth er than New Zealan d: Important: L This unit is designed in[...]

  • Page 49

    7. Caller ID (KX-MB772 only) 49 7.2 Viewing and call ing bac k using caller inf ormation Important: L Calling bac k will not be possible if the caller information does not inc lude a telephone numb er . L If the area code of the received telephone number is the same as your s, the area code may need to be deleted befo re callin g back. This may onl[...]

  • Page 50

    7. Caller ID (KX-MB772 only) 50 7.4 Erasing caller inf ormation 7.4.1 Erasing all caller inf ormation 1 Press { MENU } repeatedly to displa y “ CALLER SET UP ” . i { SET } L “ CALL LIST ERASE ” will be displa yed. 2 { SET } L T o cance l erasing, press { ST OP } , then { MENU } . 3 { SET } i { ST OP } 7.4.2 Erasing specific caller inf ormat[...]

  • Page 51

    8. Distinctive Ring (KX-MB772 only) 51 8 Distinc tive Ring ( KX-MB77 2 only) Distinct ive Ring 8.1 Distinctive Ring (F ax Ability/Duplex ring) service Important: L Not av ailable when “ MALAYSIA ” is selected in feature #114 on page 54. This feature is only f or use if y ou subscribe to a Distinctive Ri ng pattern ser vice from your telephone c[...]

  • Page 52

    8. Distinctive Ring (KX-MB772 only) 52 8.4 Pr ogramming the ring pattern assigned f or fax Important: L A va ilable wh en “ MIDDLE EAST ”, “ ASIA ”, “ AFRICA ” or “ LAT.AMERICA ” is selected i n feature #114 on page 54. 1 Set f eature #430 to “ ON ” (page 51). 2 { MENU } i {#} i { 4 }{ 3 }{ 1 } 3 Press { 1 } to { 5 } to select t[...]

  • Page 53

    9. Programmab le Features 53 9 Programm able Featur es Features S ummary 9.1 Pr ogramming 1 { MENU } 2 Press {#} and the 3-digit code (page 54 to page 62). 3 Press the desired selection to display the desired setting. L This step may be slightly diff eren t depending on the feature . 4 { SET } 5 Press { MENU } to e xit. { SET } { MENU }[...]

  • Page 54

    9. Pr ogrammable Features 54 9.2 Basic features Feature/Code Selection Setting the date and time {#}{ 1 }{ 0 }{ 1 } (KX-MB772 only) Enter the date and time using the di al ke ypad. See page 21 for details. Setting your logo {#}{ 1 }{ 0 }{ 2 } (KX-MB772 only) Enter your logo using the d ial ke ypad. See page 22 for details . Setting your fax number [...]

  • Page 55

    9. Programmab le Features 55 Changing th e passwor d for feature programming via remote operation {#}{ 1 }{ 5 }{ 5 } 1. { MENU } i {#}{ 1 }{ 5 }{ 5 } i { SET } 2. Enter the current passw ord. i { SET } L The default pass word is “ 1234 ” . 3. Enter a new 4-digit pass word using 0–9. i { SET } 4. Enter the new pass word again. i { SET } i { ME[...]

  • Page 56

    9. Pr ogrammable Features 56 Setting the default op eration mode timer {#}{ 4 }{ 6 }{ 4 } (KX-MB772 only) T o set the timer before returni ng to the default operation mode (feature #463). { 0 } “ OFF ” : De activ ates this f eature. { 1 } “ 30s ” : 30 seconds { 2 } “ 1min ” (def ault): 1 minute { 3 } “ 2min ” : 2 min utes { 4 } “ [...]

  • Page 57

    9. Programmab le Features 57 9.3 F ax features (KX-MB772 onl y) Feature/Code Selection Changing the TEL /F AX delay ed ring count {#}{ 2 }{ 1 }{ 2 } If you use an e xtension teleph one in TEL/F AX mode, select the d esired number of times the e xtension telephone r ings before the unit ans wers the call. { 1 } “ 1 ” { 2 } “ 2 ” (def ault) {[...]

  • Page 58

    9. Pr ogrammable Features 58 Sending a fax at a specific time {#}{ 4 }{ 1 }{ 2 } This f eature allows you to tak e advantage of lo w-cost calling hours offered b y your telephone company . This f eature can be set up to 24 hours in ad vance of the desired time . { 0 } “ OFF ” (def ault) { 1 } “ ON ” T o send a document : 1. If the { FA X } [...]

  • Page 59

    9. Programmab le Features 59 Setting the ring pattern for fax (Distinctive Ring feature) {#}{ 4 }{ 3 }{ 1 } { 1 } “ A ” { 2 } “ B ” { 3 } “ C ” { 4 } “ D ” { 5 } “ B-D ” (def ault) Note: L This feature ma y not b e av a ilable d epending on feature #114 setting (page 3). L See page 52 for details . Setting auto reduction feature[...]

  • Page 60

    9. Pr ogrammable Features 60 Setting friendly reception {#}{ 4 }{ 3 }{ 8 } T o receive a fax automatically when you ans wer a call and hear a fax calling tone (sl ow beep). { 0 } “ OFF ” : Y ou have to press { ST A RT } for f ax reception. { 1 } “ ON ” (def ault): Y ou do not hav e to press { ST ART } for fa x r e c e p t i o n . Receiving [...]

  • Page 61

    9. Programmab le Features 61 9.4 Copy f e atures 9.5 PC print features Feature/Code Selection Changing the de fault copy resolution {#}{ 4 }{ 6 }{ 1 } T o chan ge the default resolution setting for copying. { 1 } “ TEXT/PHOTO ” : F or docu ments containing both text and photographs. { 2 } “ TEXT ” (def ault): For documents containing only t[...]

  • Page 62

    9. Pr ogrammable Features 62 9.6 Scan features Feature/Code Selection Setting the scan mode for Push Scan {#}{ 4 }{ 9 }{ 3 } { 1 } “ VIEWER ” (def a ult): The scanned image will be displayed in the [ Multi- Function Viewer ] window . { 2 } “ FILE ” : The scanned image will be sav ed as a file. { 3 } “ E-MAIL ” : The scanned image will b[...]

  • Page 63

    10. Useful Inf ormation 63 10 Useful I nformation Useful In formation 10.1 Character entry (KX-MB772 only) The dial ke ypad is used to enter characters and numbe rs. –P r e s s { < } or { > } to mov e the cursor . – Press dial ke ys to enter characters and numbers. –P r e s s { ST OP } to erase the character or number highlighted by the[...]

  • Page 64

    10. Useful Information 64 10.2 Status of the unit 10.2.1 Using Remote Contr ol Y ou can easily operate the follo wing functi ons from your computer . – Programming the f eatu res (page 54) KX-MB772 only: – Storing, editing or erasing items in director ies (page 37, 39) – Storing or erasing items for broadcast transmission (page 39) – Viewin[...]

  • Page 65

    11. Help 65 11 Help 11.1 Err or messages – Re por ts (KX-MB772 only) If a problem occurs during fax tr ansmission or reception , one of the following messages will be prin ted on the sending and jour nal repor ts (page 36 ). Message Code Cause & Solution COMMUNICA T ION ERROR 40-42 46-72 FF L A transmission or reception error occurred. T r y [...]

  • Page 66

    11. Help 66 11.2 Err or messages – Display If the unit detects a problem, one or more of the follo wing messages will appear on the display . Display Cause & Solution “ CALL SERVICE ” L There is something wrong with the u nit. Contact our ser vic e personnel. “ CARRIAGE ERROR ” L There is something wron g with the carr iage sensor. Co[...]

  • Page 67

    11. Help 67 “ NO FAX REPLY ” L The other par ty’ s fax machine is busy or has run out of recording paper . T ry again. “ OUT OF PAPER INPUT TRAY #2 ” L Recording paper is not installed in the ma nual input tra y . Install paper (page 27). “ PAPER JAMMED ” “ OPEN TOP COVER ” L A recording paper jam occurred. Remov e the jammed pape[...]

  • Page 68

    11. Help 68 Troubleshooting 11.3 When a function doe s not w ork 11.3.1 General Prob lem Cause & Soluti on The unit does not w ork. L Check the connections (page 17, 23). The output tray becomes full quickl y or the recording paper does not stack p roperly on the output tra y . L High humidity may cause the recording pa per to curl. T r y tur n[...]

  • Page 69

    11. Help 69 11.3.2 Printing pr oblems 11.3.3 Scanner Prob lem Cause & Soluti on The printing qual ity is poor . L Some paper has instr uctions recommendi ng which side to pr int on. T ry tur ning the recording paper over . L Y ou ma y hav e used paper with a cotton and/or fib re content that is ov er 20%, such as letterhead or resume paper . L [...]

  • Page 70

    11. Help 70 11.3.4 Copier 11.3.5 F ax (KX-MB772 only) Prob lem Cause & Soluti on The unit will no t make a copy . L Y ou cannot make a cop y during programming. Make the cop y after programming. L The document was not f ed into the unit prop erly . Re-inser t th e document. L Recording paper is not installed or the unit ha s run out of paper. I[...]

  • Page 71

    11. Help 71 I cannot receive documents automatically . L The receiving mode is set to TEL mode. Set to F AX ONL Y mode (page 43) or TEL/F AX mode (page 44). L The time taken to ans wer the call is too long . Decrease the number of ring s bef ore the u nit answ ers a call (f eature #210 on page 55). L Make sure that the Distincti ve Ring of feature [...]

  • Page 72

    11. Help 72 11.3.6 Using an ans wering machine (KX-MB772 onl y) 11.3.7 If a power failure o ccurs L The unit will not function. L If any documents are stored in the memor y (i.e. during copy , PC printing), they will be lost. KX-MB772 only: L The unit is not designed for making emergency telephone calls when the power fails . Alter native arrangeme[...]

  • Page 73

    12. P aper Jams 73 12 Paper J ams Jams 12.1 Recor ding paper jam 12.1.1 When the recor ding paper has jammed inside of the unit The display will show the follo wing. PAPER JAMMED b OPEN TOP COVER CHECK REAR COVER Caution: L Do not pull out th e jammed paper f orcib ly bef ore opening the top co ver . L T o prevent inju ries, be careful not to put y[...]

  • Page 74

    12. P aper Jams 74 3. Close the paper input tray . L Open and close th e top cov er ( 4 ) to clear the error message. Case 2: When the recording pape r has jammed near the drum and toner uni t: 1. Pull open the paper input tra y ( 1 ). 2. Lift the top cover release le ver ( 2 ) and open the top cov er ( 3 ). Note: L Do not touch the transf er rolle[...]

  • Page 75

    12. P aper Jams 75 3. Remov e the jamme d paper ( 6 ) carefully by pulling it upward s. Remov e the jamme d paper ( 7 ) carefully by pulling it tow ard you. 4. Close the pape r input tray . 5. Close the top cover until locked. 6 7[...]

  • Page 76

    12. P aper Jams 76 Case 3: When the recor ding paper has jammed near the fuser unit: 1. Lift the top cov er release lev e r ( 1 ) and open the top cov er ( 2 ). Note: L Do not touch the transfer roller ( 4 ). 2. Lift both green le vers ( 5 ) until the y stop. 3. Remove the jammed paper ( 6 ) carefully by pulling it upwards. 4. Push back the green l[...]

  • Page 77

    12. P aper Jams 77 12.1.2 When the recording pa per is not fed into the unit pr operly The display will show the follo wing. CHECK PAPER #1 PRESS START 1 Pull the paper input tray until it clicks into place, then pull it completely out, lifting the front par t of the tra y . Remov e the recording paper and straighten. 2 Re-load the recording paper.[...]

  • Page 78

    12. P aper Jams 78 12.2 Document jams (A uto document feeder) (KX-MB772 only) Caution: L Do not pull out the jammed document f orcib ly before lifting the ADF co ver . 1 Open the ADF cov er ( 1 ) while holding the document cov er ( 2 ). 2 Remov e the j ammed document ( 3 ) carefully . When the document ha s jammed near the document entrance: When t[...]

  • Page 79

    13. Cleaning 79 13 Cleanin g Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line , a white line or a dir ty patte rn appears on: – y our recording paper , – the origi nal document, – the scanned da ta, or – the f ax document received by the other pa r ty (KX- MB772 only). Caution: L Be carefu[...]

  • Page 80

    13. Cleaning 80 13.1.2 Lowe r glass 1 Disconnect the power cord. 2 Lift the top cov er release lev er ( 1 ) and open the top cov er ( 2 ). Note: L Do not touch the transfer roller ( 4 ). 3 Remov e the dr um and toner unit ( 5 ) by holding the tabs. 4 Clean the lo wer glass ( 6 ) with a soft and dr y cloth. 5 Reinstall the dr um and toner unit ( 7 )[...]

  • Page 81

    13. Cleaning 81 L Make sure that the triangles ( 8 ) match, to install the drum and toner uni t correctly . 6 Close the top cover until locked. Caution: L T o prevent injuries, b e careful not to put your hands under th e top cover . 7 Re-connect the power cord. 8[...]

  • Page 82

    13. Cleaning 82 13.2 Cleaning the docume nt feeder r ollers (KX-MB772 onl y) Clean the rollers when the document frequently misf eeds. 1 Disconnect the power cord. 2 Open the ADF cov er ( 1 ) while holding the document cov er ( 2 ). 3 Clean the document feeder rollers ( 3 ) with a cloth moistened with isopropyl rubbing al cohol, and let a ll par ts[...]

  • Page 83

    14. General Information 83 14 General Information Pr inted Reports 14.1 Reference lists and reports Y ou can print out the following lists and repor ts for y our reference . – “ SETUP LIST ” – “ TEL NO. LIST ” *1 – “ JOURNAL REPORT ” *1 – “ BROADCAST LIST ” *1 – “ PRINTER TEST ” L If the test print has smudges, or blur[...]

  • Page 84

    14. General Inf ormation 84 ITU-T No.1 T est Char t Note: L Design and specifications are subje ct to change without notice. L The pictures a nd illustrations in these instru ctions ma y vary slightly from the actual produ ct. L The accuracy of the clock is appro ximately ± 60 seconds a month (KX-MB772 only). Recording paper specifications Recordi[...]

  • Page 85

    14. General Information 85 To n e r l i f e T one r life depends on the amount of content in a received, copied or printed document. The following is the approximate relationship between image area and toner life f or replacement to ner car tr idge (Model No. KX- F A T92A/KX-F A T92E). T oner lif e varies in actual usage. Note: L The image area cha[...]

  • Page 86

    15. Index 86 15. Index 15.1 Inde x # #101 Date and time : 21 #102 Y our l ogo: 22 #103 Y our fax numb er : 22 #114 Location: 54 #120 Dialli ng mode: 18 #121 Recall/flash time: 54 #145 LCD display contrast: 54 #155 Change p ass word: 55 #161 Ringer pa tter n: 55 #210 F AX ring count: 55 #212 TEL/F AX ring cou nt: 57 #216 Au tomatic Caller ID list: 4[...]

  • Page 87

    15. Index 87 Manual input tr ay: 27 Memor y reception a ler t (Feature #437): 59 Mode timer (F ea ture #464 ): 56 Multi-Functi on Station softw are Activ ating: 25 Installing: 23 Uninstalling: 24 N Navigator director y Sending fax es: 38 Stor ing: 37 O OCR software: 28 One-touch di al Sending fax es: 38 Stor ing: 37 Overseas mode (F eature #41 1): [...]

  • Page 88

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