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Orient Technologies R580 manual

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Table of contents for the manual

  • Page 1

    USER’S MANUAL Receipt Printe r BTP-R580 Shandong New Beiya ng Information T echnology Co., Lt d. ORIENT T echnologies bv[...]

  • Page 2

    BTP-R580 User ’s Manual 1 Content GENERAL SAFETY INSTRUCTIO N ........................................................................................... 3 1 INTRODUCTION ................................................................................................................. .... 4 1.1 O UTLINE ...........................................[...]

  • Page 3

    BTP-R580 User ’s Manual 2 6.4 E THERNET INTERF ACE .........................................................................................................17 6.5 WLAN INTERF ACE ..............................................................................................................18 6.6 S IGNAL DEFINITION OF POWER CONNECTOR ..............[...]

  • Page 4

    BTP-R580 User ’s Manual 1 Declarations If you need th is manual, plea se comply with the Clause a s below . If you disagr ee with it, please retur n this manual immediat ely . This manual conta ins the private confidential in for mation belongin g to ORIENT T echnologies bv (hereinaf ter referred to as “ORIENT T echnologies”) and Shandong New[...]

  • Page 5

    BTP-R580 User ’s Manual 2 Warnings and Cautio ns in this manual Wa r n i n g : Items shall be str ictly followed to avoid damages to body and equipment. C a u t i o n : Items with importan t information and prompt s for operating the pr inter . Certifications The quality con trol system of SN BC has been approved of the following certification. ([...]

  • Page 6

    BTP-R580 User ’s Manual 3 General Safety Instruction Before installi ng and using th e printer , pl ease read the f ollowing items caref ully: 1 ． Safety Instructions Caution: D o not touch t he cutter of th e printer . H eating: The pri nt head is at a high tem perature d uring printing or jus t after operation. Do not touch it and its periphe[...]

  • Page 7

    BTP-R580 User ’s Manual 4 1 Introduction 1.1 Outlin e The BTP-R580 is a high performance, high speed thermal prin ter . It can be widely used for real-time rece ipt printing applica tions, such as for POS systems, rest aurant, bars, A TM etc. The BT P-R580 can be connect ed to host computers vi a a parallel interfac e, serial interfa ce, USB inte[...]

  • Page 8

    BTP-R580 User ’s Manual 5 2 Main S pecification 2.1 Techn ical Specification Item Parameter Print Method Direct Thermal Resolution 203DPI (H) ×203DPI (V) Print Wid th 80mm (Max.) Print S peed 230mm/s (Max.) Memory RAM: 2MB FLASH: 2MB/4MB Drivers Windows drivers (WIN98/NT/2000 /XP/Vista) Interface Optional Parallel(IEEE1248), Seria l (RS232C/RS48[...]

  • Page 9

    BTP-R580 User ’s Manual 6 Cutting time 600ms The tim e that one c ut takes Cutting inte rval 2s 30 times/min. (M ax.) Paper type 0.06 ～ 0.1m m Therma l paper or paper with the same thickness Operation voltage 24VDC Max. static curren 1.2A 24VDC Cutter li fetime 2,000,000 cut s (reference paper wit h thicknes s of 0.06 mm) Full or p artial cuts [...]

  • Page 10

    BTP-R580 User ’s Manual 7 Caution:  The printer will measure the marks during the printing or feeding process. If the length s of the mark (L1) is larger than the de fault value (default: 13mm), the printer will give a paper-end alarm. 2.4 Print and cut positio n 2.4.1 Print posit ion z L1 Paper holder width: 83.5+0/-0.5mm z L2 Max Print width[...]

  • Page 11

    BTP-R580 User ’s Manual 8 3 Outline and Part s 3.1 Outlin e and Parts 1—Paper near end sensor adjusting lever 2 —Paper holder 3 — P l a t e n r o l l e r 4—Middle c over 5—Bottom cover 6 — Power switch 7—Paper guide 8—T op cover 9 — Cover spanner 10—Printhead 1 1—Paper roll shaft 12—Printhead support plate 13 —Power conn[...]

  • Page 12

    BTP-R580 User ’s Manual 9 e) Error indicator Indicating s ome error status. Under normal c onditions, E RROR LED is alw ays off. Under some error con ditions(Cover Open 、 Cutter Error 、 Print head is overhea ting 、 Input voltage is abnormal), ERROR LED will flash. f) Paper indicator Indicating p aper status. Und er normal conditions, P APER[...]

  • Page 13

    BTP-R580 User ’s Manual 10 4 Inst allation 4.1 Unpacki ng Check whether all items, that are listed on the p acking list are present and in a goo d condition. If any items are damaged or missing, please cont act your dealer . 4.2 Printe r installation 1) The prin ter should be installe d on a flat and stable horizonta l surface. 2) The printer s s[...]

  • Page 14

    BTP-R580 User ’s Manual 11 of fire or electric shock.  Do not place the power cord near a heating device, otherwise, the cover of the cord may melt, causing a risk of fi re or electric shock.  If the printer is not in use f or a long period, disco nnect the power co rd from the wall outlet for sa fety. 4.4 Connecti ng in terface cable 1) En[...]

  • Page 15

    BTP-R580 User ’s Manual 12 4.6.2 Load/replace a paper roll 1) Press the latch of the top cover and open it. 2) Place a paper roll in the paper holder. 3) Clos e the pr inter top c over . Caution:  If needed remove the paper guide. Ch oose the suitable paper guide position accord ing to the width of the paper roll and moun t the paper guide. Wh[...]

  • Page 16

    BTP-R580 User ’s Manual 13 paper roll cor es can be accommodated and also the remaining pape r-end length can be approximated. Caution: The factory setting of the paper near end sensor is level 1. 1) When using different Diameter core shaft, C diameter may be different with the length of the remaining paper at the sa me level. 4.8 Switchi ng on t[...]

  • Page 17

    BTP-R580 User ’s Manual 14 (website: www. orient-technologi es.com . press button “Contact”). However, the majority of the parameters can also be set by using the special key-stroke pro cedures of the printer. These procedures are simple, do not invo lve a laptop but only the FEED button o n the key-pad o f the printer. The par ameters that c[...]

  • Page 18

    BTP-R580 User ’s Manual 15 5 Printer routine maintenance Caution:  Before st arting routine main tenance, ensure tha t the printer is switched off.  Do not use solvents like gasoli ne or acetone.  When cleaning sen sors, the printer should not be switche d on until the pure alcohol has totally evapor ated.  It is recommended that the [...]

  • Page 19

    BTP-R580 User ’s Manual 16 6 Interface signal 6.1 Parall el interface Parallel interface can work in IEEE 1284 compat ible mode or half-byte mode, which is a 36 pin socket. The Interface is defined as below: Pin# Signal source Signal definition 1 H NS tro be 2 H Data 0 (Least Significant Bit) 3 H Data 1 4 H Data 2 5 H Data 3 6 H Data 4 7 H Data 5[...]

  • Page 20

    BTP-R580 User ’s Manual 17 6.2 Serial interface The serial inter face of the printer is comp atible with RS-232 and is equipped with a 25-pin female D type c onnector . PIN No. Signa l definit ion PIN1 Frame Ground PIN2 TXD PIN 3 RXD PIN 4 DT R PIN 5 Not connected PIN6 DSR PIN 7 Signal Ground PIN 8~19 Not connected PIN 20 DTR PIN 21~25 Not connec[...]

  • Page 21

    BTP-R580 User ’s Manual 18 z Supports 9100 port print z Support s ASB(Auto status back) z Support s para meter configuration z Supports firmware program updated on line z Supports pr inter sta tus query and in terface module ma intenance based on HTTP . ¾ Interface signal defini tion The parameters of Ethernet interface sock et match 10BASE-T st[...]

  • Page 22

    BTP-R580 User ’s Manual 19 6.6 Signal de finition of power connector Internal signal de finition of power Pin Signal name 1 E 2 L 3 N 6.7 Signal definition of cash drawer interface 1) Electric characteristics ¾ Driving vo ltage: DC 24 V ¾ Driving current: Max. current is 1 A ¾ The sign al for check ing cash dra wer status: “L” = 0 ～ 0.5 [...]

  • Page 23

    BTP-R580 User ’s Manual 20 7 T roubleshooting Refer to th is section if the printer has any probl ems. If the problem cannot be solved , please consult with ORIENT T echnologies or your supplier .. 7.1 Printe r doesn’t work Faults Possible reasons Solution Printer is of f Connect th e printer power Printer is off T urn on the printer Power LED [...]

  • Page 24

    BTP-R580 User ’s Manual 21 8. Accessories 8.1HERALD – kitche n alarm system 1 ） Functions The Herald is connected to the cash drawer conne ctor of the printer. When the printer sends Cash drawer signal, the Herald will give sound and light signals. 2 ） Light and sound signal mode y There are three l evels of light signals: F i r s t l e v e[...]

  • Page 25

    BTP-R580 User ’s Manual 22 ¾ Parameter setting by Feed button ¾ Setting configuration of the printer Main Menu Select submenu Print Self T est > 2 Exit > 1 Configuration > 3 Cutter T est > 4 Sensor T est > 5 Confi g uration Mech. & Hardware >4 Communic ation >3 Exit with Save > 2 Exit without Save > 1 Print Settin[...]

  • Page 26

    BTP-R580 User ’s Manual 23 ¾ Configuration of the serial interface Communication Baud Rates (default: 19200 bps) >2 Choices: 9600 bps 19200 bps 38400 bps 57600 bps 4800 bps 2400 bps 1200 bps 1 15200 bps Parity (default: none) ¾ 3 Choices : None Odd Even Back to last menu >1 Data Bits (default: 8 bits) ¾ 4 Choices : 7 Bits 8 Bits S top Bi[...]

  • Page 27

    BTP-R580 User ’s Manual 24 ¾ Setting Mechanism and Hardware Mech. & Hardware Power Supply (default: normal) >5 Choices: Normal Lo w po wer mode Buzzer (default: enabled) >4 Choices: Enabled Disabled Cutter (default: enabled) >3 Choices: Enabled Disabled Mark Sensor (default: disabled) >2 Choices: Enabled Disabled Back to last men[...]

  • Page 28

    BTP-R580 User ’s Manual 25 ¾ Print Setting Print Setting Code Page (default: PC 437) >7 Choices: PC 437 PC 850 PC 852 PC857 PC 858 PC 860 PC 863 PC 865 PC 866 PC1251 PC 1252 PC1257 Katakana CR Comman d (default: disabled) >6 Choices: Enabled Disabled Right Margin (default: 9 mm) >5 Choices : 0 mm 1 mm 3 mm 5 mm 7 mm 9 mm Left Margin (de[...]

  • Page 29

    BTP-R580 User ’s Manual 26 ¾ Paper Near -end Sensor setting Paper sensor settings S top print when paper low (default: disabled) >3 Choices: Enabled Disabled Paper Low A larm (default: enabled) >2 Choices: Enabled Disabled Back to last menu >1[...]

  • Page 30

    BTP-R580 User ’s Manual 27 ¾ Set Default Co nfiguration Set default config Set printer to default config >2 Choices: Enabled Disabled Back to last Menu >1[...]