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Nortel Networks 703t manual

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Table of contents for the manual

  • Page 1

    CallPilot Release 4.0 Document Number: 555-7101-226 Document Version : Standard 1.04 October 2006 703t Server Hardware Installation[...]

  • Page 2

    Standard 1.04 2 CallPil ot Copyright © 2006 Nortel Networks. All Rights Reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document ar e believed to be accurat e and reliabl e, but are pre sented without express or implied warranty. Users must [...]

  • Page 3

    October 2006 703t Server Hard ware Installatio n 3 CRYSTAL REPORTS is a trademark of Seagate Software Inc. EUDORA is a trademark of Qualcomm. eTrust and InoculateIT are trademarks of Computer Associates Think Inc. DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERN ET EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK, P[...]

  • Page 4

    Standard 1.04 4 CallPil ot WINZIP is a trademark of Nico Mark Computing, Inc. XEON is a trad emark of Intel, Inc. All other trademarks and registered tr ademarks are the property of their respective owners . Information for Japan Japan Denan statement The following applies to server models 10 05r, 703t, and 1002rp: Japan VCCI statement The followin[...]

  • Page 5

    October 2006 703t Server Hard ware Installatio n 5 があります。この場合には使用者が適切な対策を取るように要求されることがあ ります。 This is a Class A product base d on th e standard of the Voluntary Contro l Council for Interference by Informa tion Technology Equipment (VCCI). If this equipment is used in a [...]

  • Page 6

    Standard 1.04 6 CallPil ot[...]

  • Page 7

    703t Server Hard ware Installatio n 7 Publication history October 2006 Standard 1.04 of 703t Server Hardware Installation is issued for general release for CallPilot 4.0. Septembe r 2006 Standard 1.03 of 703t Server Hardware Installation is issued for general release for CallPilot 4.0. April 2006 Standard 1.02 of 703t Server Hardware Installation i[...]

  • Page 8

    8 CallPil ot Publication history Standard 1.04[...]

  • Page 9

    703t Server Hard ware Installatio n 9 Task List To unpack t he equipmen t ............... ............. ................ ............. ...... 37 To remove the side pa nel ............ ............. ................ ............. ......... 39 To inspect th e server in terior ........ ................ ................ ............. ...... 42 To repla[...]

  • Page 10

    Task List Standard 1.04 10 CallPil ot[...]

  • Page 11

    703t Server Ha rdware Installatio n 11 Contents 1 How to get Help 13 2 703t server description 15 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Network connectivity . . . . . [...]

  • Page 12

    Contents Standard 1.04 12 CallPil ot[...]

  • Page 13

    703t Server Ha rdware Installatio n 13 Chapter 1 How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for No rtel products is from the Nortel Technical Support Web site: http://www.nortel.com/support This site provides quick access to so f[...]

  • Page 14

    How to get Help Standard 1.04 14 CallPil ot Outside North America, go to the follo wing Web site to obtain the phone number for your region: http://www.nortel.com/callus Getting Help from a specialis t by using an E xpress Routing Code To access some Nortel Technica l Solutio ns Cente rs, you can use an Express Routing Code (ERC) to quickly route y[...]

  • Page 15

    703t Server Ha rdware Installatio n 15 Chapter 2 703t server description In this chapter Server feature s 16 Slot assignment s 23 Network connectivity 25 Supported per ipheral devices 30 Reference document s 31[...]

  • Page 16

    703t server descri ption Standard 1.04 16 CallPil ot Server features This section provides a general overview of the 703t server. Server dimensions Height chassis only: 420 mm (16. 75 in.) with chassis feet: 440 mm (17.5 in.) Width chassis only: 215 mm (8.6 in.) with chassis feet: 320 mm (12.7 in.) Depth (distance from front to back) 650 mm (26 in.[...]

  • Page 17

    October 2006 703t server description 703t Server Ha rdware Installatio n 17 Environmental specifications Environmental condition Specification Operating temperature 10 ° C to 35 ° C (50 ° F to 95 ° F) Maximum rate of change must not exceed 10 ° C (50 ° F) per hour. Non-operating (storage) temperature -40 ° C to 70 ° C (-40 ° F to 158 ° F)[...]

  • Page 18

    703t server descri ption Standard 1.04 18 CallPil ot Front panel features The following diagram shows the 703t server’s front panel features: G101759 CD-ROM drive CD dra wer eject button T ape drive Network LEDs Sleep mode button (not used) P o wer b utton Status LEDs USB connector (future use) Flopp y disk drive Flopp y disk eject button Hard dr[...]

  • Page 19

    October 2006 703t server description 703t Server Ha rdware Installatio n 19 The table below describes the parts th at are identified in the preceding diagram: Part Function Reset button Triggers a hardware (cold) reset. Do not use this button to perform a server restart. Restart the server as describe d in “Restarting the server” in the Install[...]

  • Page 20

    703t server descri ption Standard 1.04 20 CallPil ot IDE CD-ROM drive (5.25 in.) Enables you to use the CallPilot software and documentation CD-RO Ms. CD drive eject button Opens the CD-ROM drawer. Push the button again to close the drawer. Backup tape drive Allows backup of hard drive data. Hard drive 1 10,000 rpm hard driv e Hard drive 2 10,000 r[...]

  • Page 21

    October 2006 703t server description 703t Server Ha rdware Installatio n 21 Rear panel diagram The following diagram shows the 703t server’s rear panel features: Note: For more information, see “S lot assignments” on page 23. G101760 P o wer connector USB connectors (future use) PS/2 ke yboard connector PS/2 mouse connector Serial por t (COM1[...]

  • Page 22

    703t server descri ption Standard 1.04 22 CallPil ot The table below describes the parts th at are identified in the preceding diagram: Part Color AC power supply connecto r (450 W non hot-swap power supply) Not applicable USB connectors Not applicable PS/2 keyboard connector Purple PS/2 mouse connector Green COM1 serial port connector (9-pin) Teal[...]

  • Page 23

    October 2006 703t server description 703t Server Ha rdware Installatio n 23 Slot assignments The slot assignment tables show  the physical locati on of boards inside the serv er, relative to other boards  the order in which bo ards are installed (for example, board # 1, 2, 3, and so on)  how the boards are represented in Ca llPilot Manager[...]

  • Page 24

    703t server descri ption Standard 1.04 24 CallPil ot Slot definition and numbering In the following table, the term “slot” re fers to the available slot openings in the chassis, not the PCI connectors inside the server. The slots are numbered from the bottom of the server to the top. Slot 1 is the bottom slot in the chassis when the chassis is [...]

  • Page 25

    October 2006 703t server description 703t Server Ha rdware Installatio n 25 Network connectivity This section describes how the 703t se rver can be integrated into your network. The integratio n depends on the type of switch you are using. ATTENTION To secure the CallPilot server from unauthorized access, ensure that the CallPilot network is inside[...]

  • Page 26

    703t server descri ption Standard 1.04 26 CallPil ot Sample network setup: Meridian 1 The Meridian 1 switch can be one of t he following:  Option 11C or Op tion 11C Mini using fibe r connections  Option 51C  Option 61C  Options 81 and 8 1C The following diagram shows a CallPilot 703t server network set up with a Meridian 1 switch. G1016[...]

  • Page 27

    October 2006 703t server description 703t Server Ha rdware Installatio n 27 Sample network setup: Succession 1000 The following diagram shows a CallPilot 703t server network set up with a Succession 1000 system: G101636 Optivity T elephony Manager PC W eb-enabled CallPilot administrativ e PC W eb-enabled CallPilot administrativ e PC Desktop client [...]

  • Page 28

    703t server descri ption Standard 1.04 28 CallPil ot In the previous diagram, th e telephony LAN (TLAN) provides IP connectivity between the Succession 1000 system and the i2004 Internet phonesets. The co nnection between th e Call Server and Media Gateway c an be point-to-point, or it can be throug h th e LAN, if the system is installed in a distr[...]

  • Page 29

    October 2006 703t server description 703t Server Ha rdware Installatio n 29 Network requirements Appropriate networking equipment must be available for the ELAN and the optional CLAN if it is used. The ELAN (and the optional CLAN if used ) must be properly configured for correct CallPilot operation. To en sure correct config uration, Nortel recomme[...]

  • Page 30

    703t server descri ption Standard 1.04 30 CallPil ot Supported peripheral devices This section identifies external devi ces that are supported by th e 703t server. The following ta ble describes the supporte d peripheral devices: Device Description Modem A 56 Kbps external mode m (NTRH9078 in North America only) provides remote access to the 703t s[...]

  • Page 31

    October 2006 703t server description 703t Server Ha rdware Installatio n 31 Reference documents Fundamentals CallPilot Fundamentals Guide (555-7101-010) Planning and Engineering Data Networking for V oice ov er IP Guide (553-3001-160) Network Planning Guide (555-7101-102) Installation and Configuration Installation and Configuration T ask List Guid[...]

  • Page 32

    703t server descri ption Standard 1.04 32 CallPil ot[...]

  • Page 33

    703t Server Ha rdware Installatio n 33 Chapter 3 Preinstallation requirements In this chapter Installation o verview 34 Unpacking the 703t server 37 Removing the side cover 39 Inspecting t he server in terior 42 Replacing th e side cover 43 Installing the chassis feet 45[...]

  • Page 34

    Preinstallation requi rements Standard 1.04 34 CallPil ot Installation overview Introduction This section provides an overview of the steps required to install the 703t server and peripheral devices. For detailed instructions, see Chapter 4, “Installing the server and conn ecting the peripheral devices.” When you are finished, continue with the[...]

  • Page 35

    October 2006 Preinstallation requi rements 703t Server Ha rdware Installatio n 35 5 Place the 703t server in th e chosen location (see page 48). ❒ 6 Set the DIP switches on the mod em (see page 51). ❒ 7 Connect the 703t serv er and devices as fo llows:  Connect the monitor, keyboard, and mouse (see page 55). ❒  Connect the modem (se e p[...]

  • Page 36

    Preinstallation requi rements Standard 1.04 36 CallPil ot Conventions for warnings You may encounter the following typ es of warnings in this gui de. Do not ignore them. . DANGER Risk of el ectric s hock Warns you of an immediate elect rical hazard, whic h, if not avoided, will result in shock, serious injury, or death. . WARNING Risk of personal i[...]

  • Page 37

    October 2006 Preinstallation requi rements 703t Server Ha rdware Installatio n 37 Unpacking the 703t server Introduction Follow this procedure to unpack the server and peripherals. To unpack the equipment 1 Carefully open the cardbo ard carton containin g the server. 2 Remove the server fr om the carton and set it on the floor. 3 Carefully open the[...]

  • Page 38

    Preinstallation requi rements Standard 1.04 38 CallPil ot 5 Save all packing material s and cart ons in case you must return any equipment to th e carrier. What’s next? Remove the se rver side cove r so that you can inspect the interior of the server. See “Removing the sid e cover” on page 39.[...]

  • Page 39

    October 2006 Preinstallation requi rements 703t Server Ha rdware Installatio n 39 Removing the side cover Introduction This section describes how to remove the server side co ver so that you can work with the interior comp onents. The sid e cover is on the server’s left side when the front of the server is facing you. To remove the side panel . W[...]

  • Page 40

    Preinstallation requi rements Standard 1.04 40 CallPil ot The following diagram shows how to remove the si de panel. See the instructions for removal below. 1 Place the server on its side on your working surface . 2 Turn the t wo thumbscrews o n the back of the server co unter-clockwise to loosen them. Note: The thum bscrews are not rem ovable. Not[...]

  • Page 41

    October 2006 Preinstallation requi rements 703t Server Ha rdware Installatio n 41 4 Use one hand to pull the top e dge of the cover away from the server t o disengage the top row of ta bs on the cover from the notches in the chassis. 5 Use both hands to lift t he cover upward to disengage th e bottom row of tabs from the notches in the chas sis. 6 [...]

  • Page 42

    Preinstallation requi rements Standard 1.04 42 CallPil ot Inspecting the server interior Introduction Before you install the server, you sh ould perform a visual inspection for loose components, foreign matter, or shipping damage inside the server. To inspect the server interior 1 Ensure that all the cards are fu lly seated on the baseboard. 2 Chec[...]

  • Page 43

    October 2006 Preinstallation requi rements 703t Server Ha rdware Installatio n 43 Replacing the side cover Introduction When you are satisfied that the serv er was not damaged during sh ipment, reinstall the side cover. To replace the side cover 1 Align the rig ht edge of the server side co ver with the inside ledge at t he front of the serve r. 2 [...]

  • Page 44

    Preinstallation requi rements Standard 1.04 44 CallPil ot The following diagram shows how to: 1) align the tabs, 2) engage the cover, and 3) tighten the thumbscr ews. What’s next? If you want to install the chassis feet on the bottom of the server, continue with “Installing the chassis feet” on pa ge 45. Otherwise, continue with the hardware [...]

  • Page 45

    October 2006 Preinstallation requi rements 703t Server Ha rdware Installatio n 45 Installing the chassis feet Introduction You can install feet on the bottom of th e server. The feet stabilize the server and will help prevent the server from accidentally falling over on its si de. To install the chassis feet G101782 T owards back of ser ver T oward[...]

  • Page 46

    Preinstallation requi rements Standard 1.04 46 CallPil ot 1 Ensure that the server is laying on its side, su pported to g ive the se rver bottom four to five in ches clearance above the work surf ace. 2 Attach the fe et as shown in the preceding dia gram. Use four scre ws to attach eac h foot to the ch assis. The hole s in the feet line up with onl[...]

  • Page 47

    703t Server Ha rdware Installatio n 47 Chapter 4 Installing the server and connecting the peripheral devices In this chapter Installing the server 48 Preparing the mo dem 49 Connecting pe ripherals to the serv er 53 Connecting the server to the ELAN 58 Connecting the server to the CLAN (op tional) 60 Installing the Nortel so ftware feature dongle 6[...]

  • Page 48

    Installing the server and connecting the periphe ral devices Standard 1.04 48 CallPil ot Installing the server Before you install the 703t server, ensure that the chosen location meets the requirements identified in the “Site in spection checklist” provided in the Installation and Configuration Task Li st (555-7101-210). To install the server 1[...]

  • Page 49

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 49 Preparing the modem You require a modem to support remo te di al-up access to the CallPilot server. The modem also en ables Nortel technical support to connect to your CallPilot server for trouble shooting purposes. Nortel connects to yo[...]

  • Page 50

    Installing the server and connecting the periphe ral devices Standard 1.04 50 CallPil ot The following diagram shows the key components of the external modem, including the location and required settings of the DIP switches: G101445 RJ-11 connection DIP switches Switch positions: Serial cable (RS-232) connection Power connection 1234 5 678 1234 5 6[...]

  • Page 51

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 51 To set the modem DIP switches Use a pair of tweezers or a small screwdriver to set the DIP switches as described in the “Change to” co lumn of the following table: Note: ON is down. OFF is up. DIP switch Default setting Change to Fun[...]

  • Page 52

    Installing the server and connecting the periphe ral devices Standard 1.04 52 CallPil ot What’s next? Continue with “Connecting periphera ls to the server” on page 53. 6 OFF OFF Carrier Detect (CD) override  OFF: The modem sends a CD signal when it connects with another modem; it drop s the CD on disconnect.  ON: CD is always on (overri[...]

  • Page 53

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 53 Connecting peripherals to the server This section describes ho w to connec t the monitor, keyboard, mouse, and modem to the server. Rear panel The peripheral device connection panel at the back of the server provides a legend that shows [...]

  • Page 54

    Installing the server and connecting the periphe ral devices Standard 1.04 54 CallPil ot The diagram below shows th e connectors for the power cord and th e peripheral device s on the 703t server. G101760 P o wer connector USB connectors (future use) PS/2 ke yboard connector PS/2 mouse connector Serial por t (COM1) P arallel port Monitor connector [...]

  • Page 55

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 55 To connect the mouse, keybo ard, and monitor to the server 1 Place the monitor , keyboard, and m ouse in the same location as the server. 2 Plug the keyboa rd and mouse into the appr opriate PS/2 conn ectors on the chassis r ear panel. S[...]

  • Page 56

    Installing the server and connecting the periphe ral devices Standard 1.04 56 CallPil ot 7 Connect the power cord to the modem, and plug the other e nd into a wa ll receptacle or po wer bar. 8 Turn on the modem .[...]

  • Page 57

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 57 What’s next? Connect the server to the ELAN and CLAN hubs (if applicable). IF the server will THEN be connected to the ELAN continue with page 58. be connected onl y to a CLAN continue with page 60. not be connected to either the ELAN [...]

  • Page 58

    Installing the server and connecting the periphe ral devices Standard 1.04 58 CallPil ot Connecting the server to the ELAN Connect the CallPilot serv er to the Meridian 1 switch o r Succession 1000 system using the Embedded LAN (ELAN). To connect the server to the ELAN (Meridian 1 or Succession 1000 only) 1 Locate the ELAN Ethernet connector on the[...]

  • Page 59

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 59 3 At the switch, connect the ELAN netw ork cable to an MAU ( Ethernet) transceiver. The n complete the connecti on from the transcei ver to the switch. What’s next? . DANGER Risk of fire hazard The NTRH9069 MAU is not suitab le for ins[...]

  • Page 60

    Installing the server and connecting the periphe ral devices Standard 1.04 60 CallPil ot Connecting the server to the CLAN (optional) This section provides inst ructions to connect the se rver to the Cust omer LAN (CLAN). Note: The CLAN connection is optional. However, connection to a CLAN is required for support of desktop and web messaging use rs[...]

  • Page 61

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 61 Installing the Nortel software feature dongle The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Nortel software feature dongle, whic h plug s into the par[...]

  • Page 62

    Installing the server and connecting the periphe ral devices Standard 1.04 62 CallPil ot Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature dongle 1 Ensure that there is no cable connecte d to the parallel por t. Note: The parallel port is also known as the printer port or LPT1. It is located at[...]

  • Page 63

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 63 Connecting the server to power Before you begin Ensure that proper power and grounding are availab le for all the power outlets serving the CallPilot server and its associated peripherals. Power for these devices must be wired and fused [...]

  • Page 64

    Installing the server and connecting the periphe ral devices Standard 1.04 64 CallPil ot Before you connect the server to th e power source, review the follo wing diagram (and the warning that follows ) to ensure that all peripheral hardware devices are in place: G101637 CallPilot server Modem Mouse Keyboard Monitor RJ-45 AC power AC power AC power[...]

  • Page 65

    October 2006 Installing the server and connecting the periph eral devices 703t Server Ha rdware Installatio n 65 To connect the server to power 1 Plug the server’s AC power cord into t he server’s r ear panel. 2 Plug the other end i nto a wall receptacle or power bar . To start the server 1 Press the server power switch t o start the server. 2 [...]

  • Page 66

    Installing the server and connecting the periphe ral devices Standard 1.04 66 CallPil ot[...]

  • Page 67

    703t Server Ha rdware Installatio n 67 Index Numerics 703t server CLAN connection, establishing 60 connections establishing 63 power 63 dimensions 16 ELAN connection, establishing 58 – 59 environmental specifications 17 feet, installing 45 – 46 front panel, description 18 – 20 hard drive bays 20 installing 48 LEDs 19 PCI slots 22 peripheral d[...]

  • Page 68

    Index Standard 1.04 68 CallPil ot side cover removing 40 replacing 44 software feature key adapter 61 TLAN (Succession 1000) 27 dimensions, 703t server 16 DIP switches, setting modem 51 – 52 dongle 61 E ELAN connecting server to 58 – 59 Embedded LAN See ELAN environmental specifi cations, 703t server 17 Ethernet hub 30 F fax modem diagram 50 re[...]

  • Page 69

    October 2006 Index 703t Server Ha rdware Installatio n 69 monitor 30 mouse 30 power connecting server to 65 grounding, requirement 65 protocols, supported network 28 R rear panel, description 21 – 22 , 53 – 54 regulatory information 2 remote access connectivity 29 RS-232 connection 29 S serial number 61 server CLAN connection, establishing 60 c[...]

  • Page 70

    Index Standard 1.04 70 CallPil ot[...]

  • Page 71

    [...]

  • Page 72

    703t Server Hardware Installation CallPilot Release 4.0 Document Number: 555-7101 -226 Document Versio n : Standard 1.04 October 2006 To provide feedback or to report a problem in this documen t, go to http://www.nortel.c om/documentfeedback All Rights Reserved. The information in this document is subject to change without notice. The statements, c[...]