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Nortel Networks Cartridge manual

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Table of contents for the manual

  • Page 1

    Part No. N0033985 1.0 March 8, 2005 NCM Release Notes and Cartridge Inst allation Guide for BCM3.7[...]

  • Page 2

    2 N0033985 1.0 Copyright © Nortel Networks Li mited 2005. All rights reserved. All rights reserved. The information in this document is subj ect to change without notice. The statements, configur ations, techni cal data, and recommendations in this docume nt are believed to be accura te and reliable, but are presen ted without express or implied w[...]

  • Page 3

    3 Release Notes and Cartr idge Instal lation Guide f or BCM3.7 Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Bef ore you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Symbols used in this guid e . [...]

  • Page 4

    4 N0033985 1.0 Ex ecuting NCM wiz ards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Install as a S er vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 P olicy De vice Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    5 Release Notes and Cartr idge Instal lation Guide f or BCM3.7 IVR ser vice star t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Progress bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 NCM potenti ally unreachable with du al NI[...]

  • Page 6

    6 N0033985 1.0[...]

  • Page 7

    7 Release Notes and Car tridge Instal lation Guide for BCM3.7 Preface The Network Configu ration Manager* (NCM) ap plication offers a soluti on for one of the most problematic are as of networking — c onf iguration management. By taking advantage of the unique capabilities of the Java* programming language, NCM provides comprehensive, platform-in[...]

  • Page 8

    8 Preface N0033985 1.0 T ext conventions This guide uses the following text conventions: angle brackets (< >) Indicate that you choose the text to enter based on the description inside the br ackets. Do not type the brackets when entering the command. Example: If the command syntax is ping <ip_address> , you enter ping 192.32.10.12 bold[...]

  • Page 9

    Preface 9 Release Notes and Car tridge Installation Guide for BCM3.7 Acronyms This guide uses the following acronyms: Related publicatio ns For more information abou t using NCM, refer to th e followi ng publications: • Network Configuration 3.6 Release Notes • Network Configuration M anager 3.6 Installatio n Guide • Network Configuration M a[...]

  • Page 10

    10 Preface N0033985 1.0 How to get help T echnical Support Cont act Numbers If you do not see an appropria t e number in this list, go to www .nortel.com/cs • USA and Canada Authorized Distributors Technical Support - GNTS/GNPS Telephone: 1-800-4NORTEL (1-800-466-7 835) If you already have a PIN Code , you can enter Express Routing Code (ERC) 196[...]

  • Page 11

    Preface 11 Release Notes and Car tridge Installation Guide for BCM3.7 • In-country toll-free numbers: Australia 1-800-NORTEL (1-800-667-835) China 010-6510-777 0 India 011-5154-221 0 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805- 380 New Zealand 0800-449-716 Philippines 1800-16 11-0063 Singapore 800-616-2004 South Korea 0079-8611-2[...]

  • Page 12

    12 Preface N0033985 1.0[...]

  • Page 13

    13 Release Notes an d Cartridge In stallati on Guide for BCM3 .7 Chapter 1 Intr oduction Network Conf igu ration Manager (NCM) is a management application that provides centralized conf iguration an d system management capabilities for a multi-BCM network. NCM automates data backups and supports ef ficient distrib ution of common f iles. Common c o[...]

  • Page 14

    14 Chapter 1 N0033985 1.0 Known anomalies in NCM f or BCM3.7 car tridg e W eb Cache enhancement NCM does not support the W eb Cache se curity enhancemen t implemented in BCM3.7. The W eb Cache enhanceme nt must be configured through the Unif ied Manager on the BCM. Call Detail Record ing settings NCM does not support the Include Matrix File f ield [...]

  • Page 15

    Chapter 1 15 Release Notes a nd Cartridge In stallation Guide for BCM3.7 Executing T rim Ar c hive wizar d on File Management f older The T rim Archi v e wizard, av ailable under the Fil e Management folder , trims the number of archiv es folders for each de vice on which the wizard is run. The T rim Archi ve wizard runs correctly when used on only[...]

  • Page 16

    16 Chapter 1 N0033985 1.0[...]

  • Page 17

    17 Release Notes and Car tridge Instal lation Guide for BCM3.7 Chapter 2 Installing NCM f or BCM3.7 This chapter includes instal lation procedures for both Wind ows and Solaris environments. The following two points must be implemented, r egardless of the operating system, in order for the installation of NCM for BCM3.7 cartridge to be successful. [...]

  • Page 18

    18 Chapter 2 Installing NCM for BCM3.7 N0033985 1.0 7 Follo w the instructions in the installer wi ndow . When installation is complete, click Finish . 8 Start the NCM Server or Service. 9 After installation is confir med, you can delet e the .ex e f ile from your sy stem. Uninstalling NCM f or BCM3.7 in a Windows en vir onment NCM for BCM3.7 can b[...]

  • Page 19

    Chapter 2 Installing NCM for BCM3.7 19 Release Notes and Car tridge Installation Guide for BCM3.7 Uninstalling NCM f or BCM3.7 in a Solaris en vironment NCM for BCM3.7 can be removed only by uninstalling and reinstalling the NCM3.6 product.[...]

  • Page 20

    20 Chapter 2 Installing NCM for BCM3.7 N0033985 1.0[...]

  • Page 21

    21 Release Notes an d Cartridge In stallati on Guide for BCM3 .7 Appendix A NCM3.6 Release Notes This appendix contains the release n otes for NCM3.6 (P01012918 1.1). All of the features, information, and an omalies pertaining to NCM3.6 are rele vant to NCM for BCM3.7, except for the information listed in “NCM3.6 CRs corrected on NCM for BCM3.7 c[...]

  • Page 22

    22 N0033985 1.0 Install as a Service Y ou can specify the NCM serv er to ru n as a Service on Windo ws operating systems during the NCM installation pro cess. The installer also can run as a daemon process on UNIX operating systems. If you run install as a service more than once on the same machine, the f irst installation instance is the serv er ([...]

  • Page 23

    23 Release Notes a nd Cartridge In stallation Guide for BCM3.7 Known anomalies in NCM3.6 Ar chiving files lar ger than 32 MBytes in size When trying to archiv e a patch or image larg er than 32 Mb ytes in size, using NCM, the operation can stay at 0%, and fail with error TFTP block number 65536 had to be resent sho wing on the NCM serv er log. TFTP[...]

  • Page 24

    24 N0033985 1.0 Connectivity broken issue In some circumstances, the NCM s erver is unable to import a conf iguration from a BCM, and the NCM server repo rts the follo wing error , Connectivity between NCM application & BCM device may h a ve been br ok en during the operation . Once you hav e verif ied that there is no network connecti vity iss[...]

  • Page 25

    25 Release Notes a nd Cartridge In stallation Guide for BCM3.7 Err oneous err or message wh en exporting chang es to callbac k settings NCM will display an error message in a di alog box at the end of an e xport of either an enable or disable of Callback settings to BCM. Ignore the error message, as the changes are reflected in the BCM after the ex[...]

  • Page 26

    26 N0033985 1.0 PPTP tunnels must be created using Unif ied Manager on the BCM. NCM can import e xisting PPTP tunn els, and are used to modify and e xport PPTP tunnels pre viou sly imported from a BCM. (CR Q00998234) Intermittent call r o uting err or messages The Call Routi ng W izard displays the error message, This node is no longer valid , afte[...]

  • Page 27

    27 Release Notes a nd Cartridge In stallation Guide for BCM3.7 NCM does not suppor t SRG 1.0 Using NCM3.6 to apply the SRG 1.0 ke y code is not suppo rted. If you choose to apply the SRG 1.0 ke y code to your BCM de vices using NCM3.6, you will adversely af fect your netw ork. Expor t when v oicemail is not initialized Y ou can e xport vo icemail c[...]

  • Page 28

    28 N0033985 1.0 Config ar chive file naming Y ou must tab out of the Name f ield o f the Conf ig Archi v e dialog box before clicking the Send button to ensure the name is retained; otherwise, if you do not, the file automati cally is named BCM. (CR Q00757238) NCM repor ts do not chec k user permissions When you generate a report in NCM, da ta that[...]

  • Page 29

    29 Release Notes a nd Cartridge In stallation Guide for BCM3.7 Also, the IP Mapping tab do es not display the Local IP and Remote IP Address fields. T hese f ields must be displayed under th e IP Mapping tab . Due to the absence of these f ield v alues, you will re cei v e an export error after changing DLCI to IP Mapping entries, and attemp ting t[...]

  • Page 30

    30 N0033985 1.0 IVR service star t When using IVR, the IVR service is no t started automatically after a restore operation. IVR service can be started from Unif ied Manager > Diagnostics > Service Manager . Search for Nortel Networks Startup Service, change the Startup to Automatic, and change Status to Started. The IVR then is functional. (C[...]

  • Page 31

    31 Release Notes a nd Cartridge In stallation Guide for BCM3.7 Dr op-down list not a v ailab le In NCM 3.0, under IP Fir ewall Filters > LAN/W AN/UTW AN > Destination Port Range , a d rop-do wn menu is no t a v ailabl e because it is located in Unif ied Manager . Y ou m ust type in the label of the port, port number, or port range. (CR Q00671[...]

  • Page 32

    32 N0033985 1.0 Wr ong filename sho wn in FTP Send When performing a File > Send to F TP operation, you can change th e f ilename by double-clicking it. Ho we v er , the prog ress label does not re gister the change and instead reports “sending <old filename>. ” (CR Q00732289) Star ting syslog with the web server When you start the ser[...]

  • Page 33

    33 Release Notes a nd Cartridge In stallation Guide for BCM3.7 A udit log inconsistencies T ools > A udit Log > on selected item does not di splay an audit log for these object types: • device > subnodes • Schedule f older > Log rotator objects Audit log entries are not reco rded for thes e operations : • Operations on a de vice a[...]

  • Page 34

    34 N0033985 1.0 Log r otators The log rotators sometimes can stop archiv ing log f iles after changes are made to the rotation schedule. If this occurs, unch eck and recheck the “Rotate Log Files by Date” checkbox under Ser ver Setup > Log Setup > <log_file> . This resets the log rotator . Operation pr ogress bar During se v eral op[...]

  • Page 35

    35 Release Notes a nd Cartridge In stallation Guide for BCM3.7 Operational notes This section provides ope ratio nal notes for the Netw ork Conf igurati on Manager 3.6 release. General issues and recommendations • NCM supports multiple login sessions for a particular user ID. Y ou can use this feature so that f irst-le v el support engineers can [...]

  • Page 36

    36 N0033985 1.0[...]