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Nortel Networks 1535 manual

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Table of contents for the manual

  • Page 1

    Multimedia Communications Ser v er 5100 IP Phone 1535 Installation and Configur ation A TTENTION Clicking on a PDF hyperlink takes y ou to the appropriate page. If necessar y , scroll up or down the page to see the beginning of the ref erenced section. NN43160-103 .[...]

  • Page 2

    Document status: Standard Document version: 01.02 Document date: 20 Nov ember 2006 Copyright © 2006, Nor tel Netw orks All Rights Reser ved. The inf ormation in this document is subject to change without notice . The statements, configur ations, technical data, and recommendations in this document are believ ed to be accurate and reliable, b ut a[...]

  • Page 3

    3 Re vision History November 20, 2006 Standard 01.02. Document upissued to incor porate f eedbac k from documentation re view . Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 4

    4 Revision History Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 5

    5 Contents How to get help 9 Finding the latest updates on the Nor tel web site 9 Getting help from the Nor tel web site 9 Getting help ov er the phone from a Nortel Solutions Center 9 Getting help from a specialist by using an Express Routing Code 10 Getting help through a Nor tel distr ibutor or reseller 10 About the Nor tel IP Phone 1535 11 Care[...]

  • Page 6

    6 Contents Modifying Proxy parameters 29 Configuring V oIP domain name information 30 Modifying por t assignments 30 Registering the IP Phone 1535 31 Nortel IP Phone 1535 System Software Updates 33 Checking f or av ailab le Nor tel IP Phone 1535 software updates 33 Initiating manual software updates for the Nor tel IP Phone 1535 34 The FTP softwar[...]

  • Page 7

    Contents 7 T elecom Requirements for both Canada and USA 59 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 8

    8 Contents Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 9

    9 Ho w to g et help This chapter explains how to get help for Nor tel products and ser vices. Finding the latest updates on the Nor tel web site The content of this documentation was current at the time the product was released. T o check f or updates to the latest documentation and software f or Multimedia Communication Ser ver (MCS) 5100, click o[...]

  • Page 10

    10 How to get help Getting help from a specialist by using an Express Routing Code T o access some Nortel T echnical Solutions Centers , you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nor tel product or ser vice. T o locate the ERC f or your product or ser vice, go to: www .nor tel.com/erc Getting help [...]

  • Page 11

    11 About the Nor tel IP Phone 1535 Figure 1 The Nor tel IP Phone 1535 Care of the Nor tel IP Phone 1535 Clean the Nor tel IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solv ents. A v oid using dr y cloths as they can generate static electricity , which can be potentially dangerous f or the electrically sensitive par [...]

  • Page 12

    12 About the Nor tel IP Phone 1535 Safety inf ormation The IP Phone 1535 complies with the binational UL 60950-1/CSA 60950-1 and EN 60950-1 Safety Standards . Nortel IP Phone 1535 shipping box content The shipping bo x contains the f ollowing components: • 1 Nor tel IP Phone 1535 T elephone Base • 1 Handset • 1 RJ-45 LAN Cable • 1 P o wer A[...]

  • Page 13

    Description of the IP Phone 1535 menu options 13 • Main Processor : Intel PXA270 @ 416 MHz • PSTN P or t: RJ-11 • LAN P or t: RJ-45 • WLAN Interf ace: IEEE802.11b/g • SD/MMC slot • SIM slot • Ring Melodies: 50 polyphonic • Images: 5 png • Operating T emperature: +0 Ct o4 0 C • Operating Humidity: 5% to 95%, Noncondensing • Noi[...]

  • Page 14

    14 About the Nor tel IP Phone 1535 Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, "Logging in to the IP Phone 1535 Admin mode " (page 23) . 2 F rom the Main Menu , select Settings > V oIP Settings , and press OK . —End— On the V oIP Settings menu, the f ollowing configuration options are a[...]

  • Page 15

    Description of the IP Phone 1535 menu options 15 On the System Settings menu, the av ailable configuration options are as f ollows: • Admin: The Admin menu provides login access to the Admin Mode, which is a protected system login to control access to advanced configuration options that aff ect the basic functionality of the IP Phone 1535. Acce[...]

  • Page 16

    16 About the Nor tel IP Phone 1535 stored data or retur ns the IP Phone 1535 to f actor y default. For more inf ormation, "Accessing and activating the Reset function " (page 47) Using the SD/MMC card Secure Digitial/Multimedia Cards (SD/MMC) are used f or e xternal storage of images or sounds. These ma y be uploaded to the IP Phone 1535 [...]

  • Page 17

    Using the SD/MMC card 17 Some general notes f or limitation and suppor ted files types of the SD/MMC card are as f ollows: • Limitation: The IP Phone 1535 cannot displa y larger than 640 x 480 pix els. An icon will appear instead to notify that “it is too big to display”. • Supported File T ypes: MIDI Standard MIDI Files 1.0, W A V , CCITT[...]

  • Page 18

    18 About the Nor tel IP Phone 1535 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 19

    19 Fir st time installation of the Nor tel IP Phone 1535 Installing the IP Phone 1535 for the fir st time This chapter provides a description of the tasks and procedures that must be completed f or you to successfully complete a first time installation of the IP Phone 1535 within a Nor tel Multimedia Communications Ser ver 5100 (MCS 5100) IP call[...]

  • Page 20

    20 First time installation of the Nor tel IP Phone 1535 Figure 3 Installing the IP Phone 1535 for the first time Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 21

    Provisioning the MCS 5100 21 Procedures for installing the IP Phone 1535 f or the first time • "Provisioning the MCS 5100 " (page 21) • "Ph ysically installing the IP Phone 1535 " (page 22) • "Installing the Nor tel IP Phone 1535 using LAN " (page 24) • "Enabling the LAN connection profile " (page 2[...]

  • Page 22

    22 First time installation of the Nor tel IP Phone 1535 Physicall y installing the IP Phone 1535 Basic installation of the IP Phone 1535 consists of connecting to the correct por ts using the appropriate cables. Y ou can now mak e the ph ysical connections f or the handset and power , as well as attach the IP Phone 1535 to the included telephone st[...]

  • Page 23

    Logging in to the IP Phone 1535 Admin mode 23 2 Connect the adapter AC plug into an appropr iate AC v oltage sock et. —End— W ARNING Use only the power adapter supplied with the IP Phone 1535, as other adapters can cause operating anomalies, hazardous conditions, and material damage. Attaching the IP Phone 1535 to the stand Inser t the tabs of [...]

  • Page 24

    24 First time installation of the Nor tel IP Phone 1535 When you log in to Admin Mode and make administrativ e changes on the IP Phone 1535, you must activ ely log out of the Admin Mode when finished in order to pre vent unauthorized access to administrativ e functions by subsequent users. Note that simply resetting or rebooting the IP Phone 1535 [...]

  • Page 25

    Accessing and modifying the LAN Network Settings 25 —End— Accessing and modifying the LAN Network Settings T o configure the IP Phone 1535 with network settings par ticular to your LAN environment, y ou must access and configure the par ameters of the Network Settings option. With the LAN Network connection profile enabled, y ou can access a[...]

  • Page 26

    26 First time installation of the Nor tel IP Phone 1535 A TTENTION For changes made in any of these configuration options to tak e effect, you m ust hit Back to return to the previous men u, and select Apply ever y time you mak e a change. —End— After you successfully connect the IP Phone 1535 to the netw ork using the LAN connection interf ac[...]

  • Page 27

    Accessing and modifying Wireless Settings 27 F or more information, see "T roubleshooting connectivity issues " (page 55) . Accessing and modifying Wireless Settings If the IP Phone 1535 does not automatically register itself with a wireless router or access point within your network, manual configuration of the IP Phone 1535 Wireless Se[...]

  • Page 28

    28 First time installation of the Nor tel IP Phone 1535 • Enter either a 13-character alphanumeric encr yption ke y or a 26-character he xadecimal encryption ke y with a “0x” prefix to denote that a he xadecimal v alue is used. WP A-PSK (TKIP): • Choose A uthentication and select Use WP A-PSK. • Enter an 8- to 63- Character ke y . d. Cha[...]

  • Page 29

    Modifying Proxy parameters 29 Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > User Information , and press OK . 2 Select the configuration options to modify and press OK . Adjust the values in each of the f ollowing parameters as required. a. T elephone Number: Modify the assigned telephone number the configured IP Ph[...]

  • Page 30

    30 First time installation of the Nor tel IP Phone 1535 2 Select the parameters to modify by choosing the appropr iate configuration options and pressing OK . Enter the values as required. The av ailab le configuration options are as follo ws: a. Pro xy Address: Configure the Proxy ser v er address information. b. Pro xy Port: Configure the IP [...]

  • Page 31

    Registering the IP Phone 1535 31 • A udio: Specify the por t to be used by the IP Phone 1535 f or audio-related V oIP activity . Y ou can configure this with a value between 1024 and 65535 ( The default value is 23000 .) • Video: Specify the por t to be used by the IP Phone 1535 f or video-related V oIP activity . Y ou can configure this with[...]

  • Page 32

    32 First time installation of the Nor tel IP Phone 1535 Step Action 1 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration . 2 Choose Register to initiate the registr ation of the IP Phone 1535 on the MCS 5100. —End— After completion of the IP Phone 1535 registration process, it is normal to see an idle screen on the displ[...]

  • Page 33

    33 Nor tel IP Phone 1535 System Software Updates Checking f or a vailab le Nor tel IP Phone 1535 software updates Y ou can use the Check Updates function to have the IP Phone 1535 check f or av ailab le updates for its installed system software, which can be downloaded from your locally managed FTP ser ver and installed automatically (f or more inf[...]

  • Page 34

    34 Nor tel IP Phone 1535 System Software Updates Initiating manual software updates for the Nor tel IP Phone 1535 Y ou can manually initiate the download and installation of av ailab le updates to the Nor tel IP Phone 1535 system software using the Update Software configuration option. The Update Software option uses a configured connection to a [...]

  • Page 35

    Provisioning the FTP update ser v er 35 A TTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 dur ing the software update process, the update process is halted f or the duration of the call. The FTP software update process The IP Phone 1535 can perform updates to its installed system software, b y connecting to a local[...]

  • Page 36

    36 Nor tel IP Phone 1535 System Software Updates • the required provisioning of the director y structure on your FTP update ser ver , • the files in v olved in the IP Phone 1535 software update process, and • the special handling requirements f or the FirmwareUpdateRequest.acfg file. Configuring the FTP ser ver login account F or the IP Ph[...]

  • Page 37

    Provisioning the FTP update ser v er 37 version] folder (named 1.1) within the Root f older of y our FTP ser ver f or that hardware v ersion as well. • The [software version] F older : This f older sits inside the [hardware version] f older - the f older name corresponds to the software v ersion of the IP Phone 1535 update files it contains. Y o[...]

  • Page 38

    38 Nor tel IP Phone 1535 System Software Updates The Fir mwareUpdateRequest.acfg file requires special handling in its placement on your FTP ser ver - f or each fir mware update package , there is a new v ersion of the Fir mwareUpdateRequest.acfg file, and f or the IP Phone 1535 to be ab le to use it effectiv ely , it needs to be placed into the[...]

  • Page 39

    Provisioning the FTP update ser v er 39 If the IP Phone 1535 reaches a [softw are version] f older and finds the FirmwareUpdateRequest.acfg file is the same version number as the f older in which it resides, the IP Phone will consider itself updated fully and ne ver go looking for f olders that contain ne wer v ersions. Thus, it is e xtremely imp[...]

  • Page 40

    40 Nor tel IP Phone 1535 System Software Updates Figure 4 Sample FTP server director y structure Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 41

    41 Additional configuration using the V oIP Settings menu The V oIP Settings menu This chapter describes additional configuration options f ound on the V oIP Settings menu, which hav e not been descr ibed elsewhere in this document. The Registration option This section covers functions of the Registration option of the V oIP Settings menu not cov[...]

  • Page 42

    42 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, see "Logging in to the IP Phone 1535 Admin mode " (page 23) . 2 F rom the Main Menu , select Settings > V oIP Settings > Registration , and press OK . 3 Select De-register and press OK .[...]

  • Page 43

    Accessing and modifying Call T otal Bandwidth (CTBW) 43 Step Action 1 Log in to the Nor tel IP Phone 1535 using the Admin Mode .F o r more inf ormation, see "Logging in to the IP Phone 1535 Admin mode " (page 23) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selecti[...]

  • Page 44

    44 Additional configuration using the V oIP Settings menu 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selection. 3 Select CTBW and press OK. The parameters controlling bandwidth usage are now av ailab le. Set the bandwidth parameter to a value between the range of 60 and 250[...]

  • Page 45

    Configuring V oIP V oice Mail 45 Configuring V oIP V oice Mail Bef ore y ou use the V oIP V oice Mail ser vice on the Nor tel IP Phone 1535, configure the V oice Mail configuration options with the proper V oice Mail Number , Mailbo x ID , and Mailbox P ass wor d . Accessing the V oice Mail configuration option: Step Action 1 F rom the Main Me[...]

  • Page 46

    46 Additional configuration using the V oIP Settings menu —End— Configuring the Mailbox P ass word: Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > Misc. > V oice Mail > Pas swo rd , and press OK . 2 Enter the Pas swo rd used to access your v oice mail. Press OK to accept changes. —End— Multimedia Commun[...]

  • Page 47

    47 Additional configuration using the System Settings menu This chapter descr ibes additional configuration options found on the System Settings menu, which ha v e not been described elsewhere in this document. Specifically , the functions used to modify Date and Time , the system update functionality contained in the T echnical Features config[...]

  • Page 48

    48 Additional configuration using the System Settings menu Y ou can reset these two databases individually (or at the same time) by means of the Reset configuration option, which er ases the stored data. On the Reset menu, the f ollo wing configuration options are a vailab le: • Phonebook: Resets the Phonebook database. • Settings: Resets th[...]

  • Page 49

    Accessing the T echnical F eatures configuration option 49 2 F rom the Main Menu , select Settings > System Settings > T echnical Features , and press OK . —End— On the T echnical F eatures menu, the f ollowing configuration options are av ailab le: • Show HW/SW V ersion: Display current version inf ormation for hardware and software [...]

  • Page 50

    50 Additional configuration using the System Settings menu Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 51

    51 Configuring Email Bef ore E-mail ser vices become av ailable through the Nor tel IP Phone 1535, you must configure the E-mail account settings locally for access of the E-mail ser vices installed on your network. The IP Phone 1535 E-mail ser vice suppor ts POP3-based and (par tially) IMAP-based ser ver types. Microsoft Exchange Ser ver is not [...]

  • Page 52

    52 Configuring Email • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail ser vice. Set to the POP protocol b y default. • POP Ser ver/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP ser v er address inf ormation. • User/Account: Specifies wh[...]

  • Page 53

    53 The IP Phone 1535 Camera Enabling and disabling the Camera The Camera b uilt into the Nor tel IP Phone 1535 can be Disab led so that the video and photo functions of the IP Phone 1535 can be tur ned off. Y ou can access the Enable / Disable Camera configuration option only if Admin Mode is currently active. Enabling / Disabling the IP Phone 153[...]

  • Page 54

    54 The IP Phone 1535 Camera Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 55

    55 T roub leshooting Required software for CS1000E call ser ver If your MCS 5100 resides on the same netw ork as a CS1000E, make sure your CS1000E has the f ollowing patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NA T/Firewall tr av ersal requires an RTP Media P or tal (same as MMPC client). • If the IP Phone 1535 is i[...]

  • Page 56

    56 T roubleshooting Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .[...]

  • Page 57

    57 IP Phone 1535 Regulator y Inf ormation Nortel IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan de vices. The energy le vels of these emissions are much less than the electromagnetic energy emissions from wireless de vices such as mobile phones. Wireless LAN devices are saf e f or use b y consu[...]

  • Page 58

    58 IP Phone 1535 Regulator y Information USA-FCC (Federal Communications Commission) Statement This de vice complies with P ar t 15 rules. Operation is subject to the f ollowing two conditions: 1. This device not cause har mful interference , and 2. This device must accept any interf erence received, including interf erence that cause undesired ope[...]

  • Page 59

    T elecom Requirements for both Canada and USA 59 T elecom Requirements for both Canada and USA This equipment complies with P ar t 68 of the FCC r ules and requirements adopted by A CT A. On the bottom of the equipment is a label that contains, among other information, a product identifier in the f ormat US: AAAEQ##TXXXX. If requested, this number[...]

  • Page 60

    60 IP Phone 1535 Regulator y Information This equipment is hearing aid compatible . This product meets applicable Industr y Canada technical specifications. W ARNING W ARNING: T o comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons. Multimedia [...]

  • Page 61

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  • Page 62

    Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration Copyright © 2006, Nor tel Networks All Rights Reser v ed. Publication: NN43160-103 Document status: Standard Document version: 01.02 Document date: 20 Nov ember 2006 T o provide feedback or report a problem in this document, go to www .nor tel.com/documentfeedbac k[...]