Mustek TP-6000 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Mustek TP-6000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Mustek TP-6000 should contain:
- informations concerning technical data of Mustek TP-6000
- name of the manufacturer and a year of construction of the Mustek TP-6000 item
- rules of operation, control and maintenance of the Mustek TP-6000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mustek TP-6000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mustek TP-6000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mustek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mustek TP-6000.

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Table of contents for the manual

  • Page 1

    TOUCH PANEL POS SYSTEM Rev. : A1 TP-6000 SERIES USER’S MANUAL[...]

  • Page 2

    CMANUTP6000-2 SOME IMPORTANT NOTES FCC NOTES This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with limits for a Class A digital device pursuant to subpart J of Part 1[...]

  • Page 3

    i TABLE OF CONTENTS BRIEF INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 THE USER’S MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 THE PRODUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 Overview . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    ii INSTALLING CASH DRAWERS . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6 WALL MOUNTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7 LOCATION FOR INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 3 - 7 USING THE TOUCH POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1 APPLICATI[...]

  • Page 5

    TP6000 USER’S MANUAL 1 - 1 BRIEF INTRODUCTION THE USER ’ S MANUAL The purpose of this manual is to guide the user in the initial installation and general use of the Posiflex fully integrated compact touch terminal system with touch panel input. TP6000 series is a product group of fully integrated PC based touch terminal systems. However, this m[...]

  • Page 6

    TP6000 USER’S MANUAL 1 - 2 f) Height adjustment: the high / low adjustment gives 20 mm difference in height g) Resistive type touch panel h) Extra long life touch panel that endures 10 million up to 35 million touches in one location i) Spill proof water resistant structure allows for easy cleaning j) Easy maintenance construction k) Various I/O [...]

  • Page 7

    TP6000 USER’S MANUAL 1 - 3 q) Touch control functions : left/right mouse buttons, double click, drag & drop r) Touch sound can be pitch adjusted and enabled/disabled by software control s) High resolution touch sensor: 1024 x 1024 t) DRAM memory can extend to 1GB u) Dual display support under OS’s supporting multiple display output v) VGA m[...]

  • Page 8

    TP6000 USER’S MANUAL 1 - 4[...]

  • Page 9

    TP6000 USER’S MANUAL 2 - 1 PARTS IDENTIFIC ATION FRONT VIEW The MSR unit is optional for both 12” and 15” models. The orange/green LED in the logo area is multipurpose. Please refer to the paragraph discussing the LED indication in the “USING THE TOUCH POS” chapter of this manual. Display Screen + Touch Panel Main Unit Adjustable Stand As[...]

  • Page 10

    TP6000 USER’S MANUAL 2 - 2 SIDE VIEWS Right Side Vie w Left Side Vie w Lock/Release Lever Push In This Direction To Adjust The Tilt Angle Of The Display Panel Slide Switch For Power On/Off Control Push Down To Switch The Power ON/OFF Latch Hole For Cable Cover Latch Hole For Cable Cover[...]

  • Page 11

    TP6000 USER’S MANUAL 2 - 3 REAR VIEW REAR VIEW OF MAIN UNIT Note: The contents in the service window may evolve as technology progresses. Please consult your dealer for applicability. Lock/Release Button To Detach The Main Unit Optional MSR Unit Lock/Release Lever Cable Exit Service Window Removal Hollow Of Cable Cover Matching Pegs Cable Exit Ca[...]

  • Page 12

    TP6000 USER’S MANUAL 2 - 4 ADJUSTABLE STAND ASSEMBLY BOTTOM OF STAND ASSEMBLY Base Matching Holes Stand Lock/Release Lever Lock/Release Button For Main Unit Cable Exit Cable Passage Cover UPS Battery Cover Stand Base[...]

  • Page 13

    TP6000 USER’S MANUAL 3 - 1 INS TALLATION GUIDES CAUTION: Before installing any cables or peripherals to the terminal, please always make certain that the system is turned off and the external power source is removed to prevent electric hazard! Never touch any pins within the connectors or circuits to avoid high voltage hazard or electrostatic dis[...]

  • Page 14

    TP6000 USER’S MANUAL 3 - 2 Cable Passage Cover Cable Passage Four Screws Holding Battery Cover Battery Cover PREPARING STAND ASSEMBLY Take the adjustable stand assembly and turn it up side down to show the bottom of the base. Now, remove the 2 screws on the cable passage cover and lift the cable passage cover away from the base, to show the passa[...]

  • Page 15

    TP6000 USER’S MANUAL 3 - 3 INSTALLING UPS BATTERY Place the optional UPS battery in the battery compartment (shown top left). Screw on the battery cover and route the battery cable through the base. Please enable the UPS features in the software settings before use. ROUTING THE CABLES Place all required cables into the cable passage. Insert one e[...]

  • Page 16

    TP6000 USER’S MANUAL 3 - 4 PREPAR ING THE MAIN UNIT On the back of the main unit, there are 4 matching pegs and a service window. Push the service window open, in the direction indicated in the picture. Below, one can find a button cell battery socket, a 1 x 3 header (JP10) with 1 jumper and a 2 x 3 header (JP8) with 2 jumpers. This battery socke[...]

  • Page 17

    TP6000 USER’S MANUAL 3 - 5 toward the upper round part of the hole and make sure that all pegs have been properly seated. Then slide the main unit down to move the pegs into the narrow section of the slot until the rear latch clicks. Note that all the cables come out of the stand from the lower edge and won’t get trapped by this mounting operat[...]

  • Page 18

    TP6000 USER’S MANUAL 3 - 6 CONNECTING CABLES Connect the required cables to the appropriate connectors. Please make sure that each connector is connected to the right port with the correct orientation. Some connectors, such as the LAN connector, the external FDD connector, the power connector, the cash drawer connector, and the COM4 connector for[...]

  • Page 19

    TP6000 USER’S MANUAL 3 - 7 marked “signal cable from POS Printer” at the rear of each cash drawer. The cable lengths for the two 8 pin plugs are different. Use the shorter one for the first cash drawer “CR1” and use the longer one for the second cash drawer “CR2” that will be controlled by the application software. Using this method, [...]

  • Page 20

    TP6000 USER’S MANUAL 3 - 8 be either 360 mm or 380 mm depending on the adjusted position. When the main unit is tilted to near horizontal position, the total height required is 275 mm.[...]

  • Page 21

    TP6000 USER’S MANUAL 4 - 1 USING THE TOUCH POS APPLICATION ENVIRONMENT It is very important that you check the following operational guidelines: Ventilation This terminal must NOT be operated in an environment with restricted ventilation. The installation should be such that there is at least 25mm air clearance around any top or side ventilation [...]

  • Page 22

    TP6000 USER’S MANUAL 4 - 2 Serial Port – COM1 CAUTION: The COM1 serial port should be occupied by either a suitable serial device or a COM1 terminator at all times (as supplied). Without this provision the cash drawer control ports will fail to work correctly. The recommended devices for COM1 are either an external customer display or a serial [...]

  • Page 23

    TP6000 USER’S MANUAL 4 - 3 Ÿ When the external power fails and the TP6000 is working on the optional UPS battery power, the green LED flashes. Ÿ When the optional UPS battery is close to full discharge from supporting the TP6000 in the absence of the external power, the orange LED flashes rapidly. Ÿ When the TP6000 is turned off and the extern[...]

  • Page 24

    TP6000 USER’S MANUAL 4 - 4 Software Support The TP6000 series provides a software power off command for application program maneuvers. The TP6000 also provides a specific means for the software to detect if the system is working on external or UPS battery power. Due to this feature, compatible software applications have the ability to change oper[...]

  • Page 25

    TP6000 USER’S MANUAL 4 - 5 MAGNETIC STRIPE READER The magnetic stripe reader, if installed, will be mounted on the right edge of the TP6000 series. When reading an ISO standard magnetic card, please face the magnetic stripe toward the TP6000 series and slide the card downward through the slot. CASH DRAWER(S) The cash drawer control port, if conne[...]

  • Page 26

    TP6000 USER’S MANUAL 4 - 6 TOUCH PANEL The touch panel in TP6000 series uses either a PS2 interface or an RS232 interfaced. When its driver is properly installed, this touch panel works exactly like a standard mouse. However, if the system is running under safe mode due to a previous improper shutdown or for any other reason, most drivers are dis[...]

  • Page 27

    TP6000 USER’S MANUAL 4 - 7 This program controls software gating of data read from each MSR track and the way that the data is sent from the reader to the system, including the coding method against language systems, data transmission speed, delivery and selection on the leading/ending code of each track. This program also controls the beep gener[...]