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Mustek PP7000-II manual

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Table of contents for the manual

  • Page 1

    Aura Series (PP7000 / PP7000-II) Thermal Printer User's Guide Rev.: A1 IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.)[...]

  • Page 2

    Federal Communications Commission Radio Frequency Interference Statement This equipm ent has been teste d and found to c omply with the l imits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to pr ovide reasona b le protection agai n st harmful interfere nce when the equi pment is operated in a commer[...]

  • Page 3

    Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 2 OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 -- 1 TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . . 3 -- 2 General problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Printing problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Paper jam problems . . . . . . . . . . . . . . . . . . . 3 -- 4 Auto cutter problems . . . .[...]

  • Page 5

    I. GETTING ST ARTED A. CONGRATULATION You have made a very wise decision by purchasing the easy loading ; low noise ; high resolution ; light w eight ; high reliability thermal printer Aura (PP7000 & PP7000-II) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen & kiosk application. [...]

  • Page 6

    reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor. The PP7000-II is the enhanced model from PP7000 for higher [...]

  • Page 7

    a Power adaptor + power cord (depend on country type ordered). b Power supply cable (when no power adaptor ordered) w0.0009 l30.0823 19 10.98 0 0 10.98 88.248 16463.8Tc 0.08( )Tis used toppl[...]

  • Page 8

    Front View Rear View Parallel Connector Power Switch Serial Connector Power Connector Peripheral Connector Frame Ground Bottom View Screws Setup Window Window Plate Screw F. INDICATORS • Power LED: green • Error LED: red • Paper Out LED: red 1 - 4[...]

  • Page 9

    G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put t he printer under direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation). • Since the p[...]

  • Page 10

    H. USEFUL TIPS • Do not touch the areas around the print head and mot[...]

  • Page 11

    II. QUICK ST ART-UP A. LOADING PAPER 1. Desk top application 1. Slide the hood lock toward the front of the printer to release the hood. 2. Raise the released hood wide open manually. 3. Drop the thermal paper roll inside the printer in the orienta tion as shown in the picture. 4. Close the hood back leaving the tail of the paper roll coming out of[...]

  • Page 12

    2. When to replace paper Whenever the printer gives paper out signal or a red line appears on the thermal paper, it is the proper timing for replacing the paper. Do not wait till the prin t engine is dragging the paper roll at the very end. Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the [...]

  • Page 13

    window the switch positions both 1, and 2 to ON leaving the rest unchanged as factory default setting . 3. Peripheral connection The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex cash drawer cable 20863018001 (CCBLA-180-1) come with cash drawer, this port can control a Posiflex cash drawer CR3100 or CR3200 or [...]

  • Page 14

    sure that the type of power cord an d the voltage requirement of the power adaptor meet the lo cal power conditions. Now the printer is ready for power on. 6. Self test Press and hold down the feed button while turning the on / off switch on. The printer will then perform a self test. A sam ple slip of self test result is printed below. Please note[...]

  • Page 15

    moment, a font table will be printed in text m ode again. To exit the test printing, please turn the printer off and on again. C. SPECIAL ADJUSTMENTS 1. Paper near end senso r The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes. Please refer to the picture at right from ins[...]

  • Page 16

    extremely light bobbin, easily causing the paper roll to go off position when paper feeding with low rema ining paper. In this case, the paper near end sensor may function abnormally and it would be a good solution to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal. 3. S[...]

  • Page 17

    III. MAINTENANCE GUIDES A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before opening the cover. • The areas around the print head and motor become very hot during and just after printing, do not touch them. • When handling the interior of the thermal printer, please pay attention not to be hurt by any sharp edge of the met[...]

  • Page 18

    Before putting back the paper roll for printing, alcohol solvent must be dried completely. D. TROUBLE SHOOTING This section gives solutions to some printer problems you may have. 1. General Problems No LED lights up on control panel when switched on – Make sure that the power supply cables are correctly plugged into the printer, the power adaptor[...]

  • Page 19

    If there is no paper jam and the print head is not overheated, turn off the printer and wait for ha lf a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly. If the[...]

  • Page 20

    speed by adjusting an internal sw itch describe in last chapter o f the manual. 3. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by re leasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation. If th[...]

  • Page 21

    it back to position when finish. The lock up of the print hood can then be released after this problem solved. Please use manual cutter as temporary alternative mea sure once the auto cutter malfunctioned. Turn the wheel downward till a hole in the plastic gear appears in this window Lift transparent protective foil Open Cutter Cover when hood lock[...]

  • Page 22

    [...]

  • Page 23

    IV. SPECIFICA TIONS A. PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm Thermal head configuration 512 dots / line PP7000 Text mode: 80 mm / sec Page mode: 150 mm / sec Printing speed PP7000-II High speed mode: 180 mm /sec. Power saving mode: 120 mm / sec Paper feed method Friction auto-fee[...]

  • Page 24

    C. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 250 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1.5 A MAX. @ 115 V AC OUTPUT VOLTAGE + 24 V DC OUTPUT POWER 60 W STATIC LOAD 0 A ~ 2.5 A OUTPUT REGULATION + / - 5 % MTBF 30,000 HRS EMI STANDARDS VDE – B, FCC – B, VCCI – B 4 - 2[...]

  • Page 25

    V. TECHNICAL INFORMA TION A. INTERFACES 1. Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100. Using the cable 20863018001 (CCBLA-180-1) delivered with the cash drawer, the Aura series can [...]

  • Page 26

    B. SETUP WINDOW On bottom cover of the Aura ser ies thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary. The switch position counting starts from the nearest edge of printer. The ON direction points to[...]

  • Page 27

    Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not bus y. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR” or “CTS”. W hen parallel interface is used[...]

  • Page 28

    C. INTERNAL SWITCH There is an extra internal 4 position DIP switch in PP7000- II for more technical settings. To access these setup, please first turn off the printer power and disconnect every cable from the printer. Remove 4 screws from bottom of printer and rem ove the plastic bottom cover with the power switch pressed. The 4 position DIP switc[...]

  • Page 29

    D. SOFTWARE COMMANDS The Aura thermal printer suppor ts all commands applicable to Epson printer TM-T88II. The only difference is the smoothening command in enlarged text fonts. Please visit our web site http://www.posiflex.com.tw , http://www.posiflextw.com , http://www.posiflexuk.com or http://www.posiflexusa.com for detail description of the sup[...]

  • Page 30

    ESC ‘p’ m n1 n2: Kitchen bell drive command (m = ‘0’, 0 ≦ n1 ≦ n2 ≦ 255) Hexadecimal codes are: 1B 70 m n1 n2 This command can be used to drive a kitchen bell purchased from Posiflex when this printer is used as a kitchen printer and the environment could be so noisy that the beeper for reminding the kitchen staff of the printing can [...]

  • Page 31

    E. CHARACTER CODE PAGES Aura series printer supports a ll code pages and international character sets applicable to Epson printer TM-T88. They are: Page 0 (PC437: USA / Standard Europe) Page 1 (Katakana) Page 2 (PC850: Multilingual) Page 3 (PC860: Portuguese) Page 4 (PC863: Canadian-French) Page 5 (PC865: Nordic) Page 17 (PC866: Cyrillic #2) Page 1[...]