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Multitech MultiMobile USB manual

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Table of contents for the manual

  • Page 1

    MultiMobile ™ USB V.92 Portable USB Modem MT9234MU User Guide[...]

  • Page 2

    2 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) MultiMobile USB User Guide V.92 Portable USB Modem MT9234MU S000409D Rev. D1 Copyright This publication may not be repro duced, in whole or in pa rt, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2009 Multi-Tech Systems, Inc. M[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 3 Contents Chapter 1 – Produc t Descrip tion.................................................................................. 4  Introduction .................................................................................................................. ..........[...]

  • Page 4

    4 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Chapter 1 – P roduct Descr ipt ion Introduction The MultiMobile USB V.92 Portable USB modem MT9234MU provides V.92/56K data rate s, fax and file transfer capabilities and a hot-swappa ble USB interface. This modem, weighi ng only 2 ounces, is ideal for mobile users who want email and In[...]

  • Page 5

    Chapter 1 – Product Description Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 5 Telecom Safety Warnings • Never install telephone wiri ng during a lightning storm. • Never install a telephone jack in wet lo cations unless the jack is specifically designed for wet locations. • This product is to be used with UL and cUL liste d c[...]

  • Page 6

    6 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Technical Specifications Trade Name MultiMobile™ USB Model Number MT9234MU Data Rates 56K download speeds from digital V.92/V.90 servers; 33.6K upload and downloa d speeds from non-V.92/V .90 servers and other client modems Fax Rates 33.6K and below Standards: Data Error Correction Data[...]

  • Page 7

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 7 Chapter 2 – Instal lat ion Setup To use your modem, you must connect the MT9234MU’s USB cable connector to your computer (“USB”) and to a telephone line (“LINE”). Connect the Modem to Your System Connect the MT9234MU to your compu ter’s USB port and [...]

  • Page 8

    Chapter 2 - Installation 8 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Install the Modem Driver Introduction Compatibility: This MultiMobile MT9234MU M ultiModem is compatible with Windows Operating Systems Vista, XP, 2003, Server 2008, and Linux. Windows Drivers: The MultiMobile MT9234M U driver must be installed in your computer’[...]

  • Page 9

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 9 5. The next scre en prompts you to insert the disc t hat came with your MultiMobile MT9234MU. If you have the disc that came with your device, in sert it now. Then, click on I don’t have the disc. Show me other options. Windows may prompt you to search online, b[...]

  • Page 10

    Chapter 2 - Installation 10 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) 7. At the Browse for driver softw are on your computer screen, Click the Browse button. 8. Browse to the Drivers folder on your MultiMobile MT9234MU CD, th en select the Windows_Drivers folde r and then the Vista32 folder. If you were installing drivers on a Vist[...]

  • Page 11

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 11 10. Installing driver software… screen a ppears. 11. When the software for this device has been successfully installed scree n appears with Windo ws has finished installing the driver softwar e for this device: MultiMobile MT9234MU. Click Close .[...]

  • Page 12

    Chapter 2 - Installation 12 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Installation of the Modem 12. The Found New Hardware – MultiTech Systems MT9234MU screen appe ars. If you have the disc that came with your device, insert it now. The MultiMobile MT9234MU product CD is still in the CD ROM drive. Click Next . 13. Choose Browse m[...]

  • Page 13

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 13 14. Installing driver software progress screen appe ars. 15. The software for this device has been succe ssfully installed screen appears. Windows h as finished installing the driver software for this devi ce: MultiMobile MT9234MU Click Close . The installation o[...]

  • Page 14

    Chapter 2 - Installation 14 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Installing the Modem Driver in Windows Server 2008, XP, 2003 This installation assumes a Windows Serv er 2008, XP, or 2003 operating system. Part A for Windows Ser ver 2008, XP, 2003: Installing the Serial Port 1. Connect the USB cable between the MultiModem an d[...]

  • Page 15

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 15 4. The next screen is the Please choose your search and installation options . Select only Search removable media (floppy, CD-ROM…) Include this location in the search. Click the Browse button. 5. Browse to the Drivers folder on you r MultiMobile MT9234MU CD, t[...]

  • Page 16

    Chapter 2 - Installation 16 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) 6. Please wait while the wizard searches for the MT9234 MU. 7. Please select the best match for your hardware from the list below. Select either MultiMobile MT9234MU xp32 or xp64 depending on your ope rating system.[...]

  • Page 17

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 17 8. Please wait while the wizard installs the software. 9. At the Completing the Found New Hard ware Wizard for the MultiMobile MT9234 MU screen. Click Finish . Installation of the Serial Port is now complete.[...]

  • Page 18

    Chapter 2 - Installation 18 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Part B for Windows Server 2008, XP, 2003: Installing the Modem 10. If the Welcome to the Found New Ha rdware Wizard screen asking – Can Windo ws connect to Windo ws update to search for soft ware? Select No, not this time . Then click Next . 11. This wizard hel[...]

  • Page 19

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 19 12. The Please choose your search an d installation options screen a ppears. Ensure that Include this location in the search is al so selected. Click the Browse button. 13. If necessary , Browse to the Drivers folder on your MultiMobile MT9234MU CD, then select t[...]

  • Page 20

    Chapter 2 - Installation 20 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) 14. The final Windows Logo Testing scree n may appear depending on operatin g system settings. This screen pertains to the creation of a modem entity in the operating syste m that accommodates the MultiMobile MT9 234MU. Click Continue Any way . 15. Please wait wh[...]

  • Page 21

    Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 21 Configuring the Modem for Your Country Different countries have different req uirements for how modems must function. Therefore, be fore you use the modem, you must configure it to match the defaults of the country in which you are u sing it. You can configure th[...]

  • Page 22

    Chapter 3 - Operation 22 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Ch apter 3 – Operation Front Panel The MT9234MU has 4 LEDs o n the front panel indicating status, configuration, and activity: • Data. The Data LED flashes when the m odem is transmitting/receiving data to/from another modem. • Carrier Detect. The CD LED light[...]

  • Page 23

    Chapter 4 – Remote Confi guration Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 23 Chapter 4 – R emote Conf ig ur at ion Remote configuration is a netwo rk management tool that allows you to configure modems any where in your network from one location. With password prot ect ed remote configuration, you can issue AT commands to a r[...]

  • Page 24

    Appendix A – Regulatory Compliance 24 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Appendix A – R eg ulator y Complianc e FCC Part 15 Class B Statements This equipment has been tested a nd found to comply with the limits for a Class B digital device, pursuant to 47 CFR Part 15 regulations. The state d limits in this regulation are[...]

  • Page 25

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 25 6. The telephone company m ay make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equ ipmen t. If this happens, the telephone company will provide advance notice in order for you to make nece ssa[...]

  • Page 26

    Appendix A – Regulatory Compliance 26 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to conf irm compliance with the followi ng European Co mmunity Directives: • Council Directive 2004/108/EC of 15 De cember 2004 on the approx imation of the laws [...]

  • Page 27

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 27 7. Some parameters required for com pliance with Telecom’s Tele permit requirements are dependent on the equipment (PC) as sociated with th is device. The associated equipment shall be set to operate within the following limits fo r compliance with [...]

  • Page 28

    Appendix B – Linux Installations 28 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Appendix B – Linux Inst al lat ions Introduction The MT9234MU supports Linux 2.4 kernel versions (2 .4.28 and above), 2.6 kern el versions 2.6.8 through 2.6.10, and, with a special patch, Linux kernel ve rsions 2.6.11 through 2.6.20.4 and above. There[...]

  • Page 29

    Appendix B – Linux Installations Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 29 Installation Steps Install the Kernel Sources To build the TI USB driver you must have t he matching kernel source s for your kernel. To verify that you have matching kernel sources, r un "uname -r" to get the version of the runni ng kernel. T[...]

  • Page 30

    Appendix B – Linux Installations 30 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Build and Install the TI USB Driver from the Source RPM Package Follow this step if your distribution supports RPM pa ckages; othe rwise, follow the next step on installing from a TGZ package. You will need the TI USB source RPM package for this step. T[...]

  • Page 31

    Appendix B – Linux Installations Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 31 Build and Install the TI USB Driver from the TGZ Package You will need the TI USB tgz package for this step. The Introduction section above describes where to find the latest TI USB tgz package. Log in as root and do the following: Command Explanation 1[...]

  • Page 32

    Appendix B – Linux Installations 32 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Device Files Because the TI USB driver does not use usbseri al (to avoid known problems with usb serial) it uses its own device file names, /dev/ttyT IUSB0, /dev/ttyTIUSB1, and so on. The device files are created automat ically when the ti_usb driver is[...]

  • Page 33

    Appendix B – Linux Installations Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 33 Uninstalling the TI USB Driver (for 2.4 kernel versions) If you installed the TI USB RPM package, you can un install it by logging in as root and run ning the command rpm -e ti_usb-X.Y-Z If you installed the TI USB TGZ package, you can uninstall it by l[...]

  • Page 34

    Appendix B – Linux Installations 34 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Installation in Computers Using the Linux 2.6 Kernel Introduction This procedure applies to Linux 2.6 kern el versions 2.6.8 through 2.6.10. These tgz and source RPM packages (ti_usb_2.6-1.2.tg z and ti_usb_2.6-1.2-1.sr c.rpm) co ntain a device driver f[...]

  • Page 35

    Appendix B – Linux Installations Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 35 Prepare the Kernel Sources This step may or may not be necessary , depending on how your Linux distrib ution installs the kernel sources. Log in as root and do the following: Command Explanation 1. cd /usr/src/linux-<version> Change to the source [...]

  • Page 36

    Appendix B – Linux Installations 36 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Build and Install the TI USB Driver from the Source RPM Package Follow this step if your distribution supports RPM pa ckages; othe rwise, follow the next step on installing from a TGZ package. You will need the TI USB 3410/5052 source RPM pa ck age for [...]

  • Page 37

    Appendix B – Linux Installations Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 37 Build and Install the TI USB Driver from the TGZ Package Follow this step if your distribution d oes not suppor t RPM packages; otherwise, follow the previous step on installing from an RPM package. You will need the TI USB 3410/5052 tgz packa ge for th[...]

  • Page 38

    Appendix B – Linux Installations 38 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Uninstalling the TI USB Driver (for 2.6 kernel versions) If you installed the TI USB RPM package, you can un install it by logging in as root and run ning the command rpm -e ti_usb_2.6-X.Y-Z If you installed the TI USB TGZ package, you can uninstall it [...]

  • Page 39

    Appendix B – Linux Installations Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 39 Installation in Computers Using the Linux 2.6.20 Kernel and above Introduction This procedure applies to Linux 2.6 kern el versions 2.6.11 through 2.6.20 and hi gher. This tgz package contains a patch for the Linux kerne l version 2.6.20 and later to ad[...]

  • Page 40

    Appendix B – Linux Installations 40 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Installing the Firmware Images Copy ti_mts_fw_cdma, ti_mts_fw_edge , ti_mts_fw_gsm, ti_mts_fw_mt9234mu and ti_mts_fw_mt9234zbausb to /usr/lib/hotp lug/firmware/ or /lib/firmware depending on your distri bution. Be sure the files are owned by roo t:root [...]

  • Page 41

    Appendix C – WEEE Statement Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 41 Appendix C – W aste E lect r ical and Elec t ronic Equipment July, 2005 The WEEE directive places an obligation on EU-bas ed manufacturers, distri butors, retailers, and importers to take-ba ck electronics products at the en d of their useful life. A siste[...]

  • Page 42

    Appendix D – C-ROHS HT/TS 42 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Appendix D - C -R OHS HT/TS Substance C onc ent r at ion 依照中国 标 准的有毒有害物 质 信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理?[...]

  • Page 43

    Appendix E – ASCII Conversion Multi-Tech Systems, Inc. MT9234 MU User Guide (S0 00409D1) 43 Appendix E – ASCII Con v ersion ASCII Conversion Chart CTRL CODE HEX DEC CODE HEX DEC C ODE HE X DEC CODE HEX DEC @ NUL 00 0 SP 20 32 @ 40 64 ` 60 96 A SOH 01 1 ! 21 33 A 41 65 a 61 97 B STX 02 2 " 22 34 B 42 66 b 62 98 C ETX 03 3 # 23 35 C 43 67 c [...]

  • Page 44

    Index 44 Multi-Tech Systems, Inc. MT 9234MU User Guide (S0 00409D1) Inde x A AT Commands ................................................... 6 C Carrier detec t LED ........................................... 22 Connecting the modem ...................................... 7 D Data LED .......................................................... 22 F F[...]