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Multitech MTCBA-G-F4 manual

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Table of contents for the manual

  • Page 1

    MultiModem ® GPRS Wireless Modem MTCBA-G-F4 User Guide[...]

  • Page 2

    Copyright and Technical Support Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 2 MultiModem® GPRS User Guide Wireless Modem MTCBA -G-F4 S000443A, Rev ision A Copyright This publication may not be reproduced, in w hole or in part, without prior ex pressed w ritten permission from Multi- Tech Systems, Inc. All rights reserved. Co[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 3 Contents Chapter 1 – Product Descrip tion and Speci fications ............................................................................. ...................4 Product Descr iption ...............................................................................[...]

  • Page 4

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 4 Chapter 1 – P r oduct Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem® GPRS is an external data/fax/voice wireless modem . It also supports mobile originated short message service (SMS) and mo[...]

  • Page 5

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 5 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be eas ily moved to another lo[...]

  • Page 6

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 6 Maintenance of Your Modem Your Wireless MultiModem is the pr oduct of advanced engineering, design, and craftsmanship and should be treated with care. The suggestions below will help y ou to enjoy this product for many years. ?[...]

  • Page 7

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 7 General Specifications General Specifications Pow er Requirements 5 V to 32VDC; 400mA Average @5V, 1A Peak @ 5V Mechanical Dimensions & Weight 4.3" L x 2.4" W x 0.94" H; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 [...]

  • Page 8

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 8 RF Specifications GSM 850 EGSM 900 GSM 1800 GSM 1900 Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz RF Pow er Stand 2W a[...]

  • Page 9

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 9 RS232 15-Pin Connector Pinout 10 11 6 1 5 15 PIN EIA CCIT Designation 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data (out) 2 TX 103 Transmit Data 8 DTR 108.2 Data Terminal Ready 9 GND Signal Ground 7 DSR 107 Data Set Ready[...]

  • Page 10

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 10 Chapter 2 – Act iv at ion and Instal lat ion Step 1 – Activate Your Wireless Account A ctiva te Your Wireless A ccount Please see the wireless account Activation Notices lo cated on the MultiModem CD. Choose the one for your wireless [...]

  • Page 11

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 11 Step 3 – Hook up the Antenna, Serial Cable, and Power Antenna Connect a suitable antenna to the SMA connec tor (see antenna specifications on page 9). An te nna C onn ect or (SMA type) Serial Cable Connect both sides of the serial and c[...]

  • Page 12

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 12 Power Plug the power supply cable into the modem. For Two-Piece Transformer Power Supply (International) . • Connect the AC cord receptacle into the transformer block. • Connect the AC cord plug into the mains power outlet. For One-Pi[...]

  • Page 13

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 13 Step 4 – Optional – Attach the Modem to a Flat Surface To mount the Wireless Mu ltiModem, do the following: 1. Obtain mounting screws (tw o are needed) that are appropriate for the su rface on which you w ill mount the modem. For exam[...]

  • Page 14

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 14 Step 5 – Install the Modem Driver Introduction Compatibility: The wireless modem is compatible w ith Windows 2000/2003+, Windows XP, and Linux. Windows: Windows operating systems require a modem driver to be installed. See the example b[...]

  • Page 15

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 15 Chapter 3 – Using Y our W ireless Modem Phone Numbers for the Wireless Modem • Every w ireless modem will have its own unique phone number. • The phone number may simply be given to you by your wire less service provider or it may be [...]

  • Page 16

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 16 Establishing a Voice Call • Enter PIN Code (if required by your w ireless provider) Type AT+CPIN=1234 Responses: OK (PIN Code accepted) +CME ERROR : 16 (Incorrect PIN Code) + CME ERROR : 3 (PIN already entered [w ith +CMEE : 1 mode]) • [...]

  • Page 17

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 17 Using Short Message Services (SMS) Send a Short Message to a Specified Nu mb er. Type AT+CMGS="8585551212" <press Enter> Then type your message: Please call me soon. <press ctrl Z> The modem may respond with +CMGS:<[...]

  • Page 18

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 18 SMS Examples Send Example Send an SMS message to anoth er SMS compatible device at+cmgf=1 (set to text mode) OK at+cpms="SM","SM" (set memory storage when w riting and sending SMS messages) +CPMS: 0,50,0,50 OK at+cmgs=&q[...]

  • Page 19

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 19 Receive Example 3: Receiv e SMS message in text mo d e by directly routing the received message to the TE through the serial port using Phase 2+: at+cmgf=1 (set to text mode) OK at+csms=1 (set to Phase 2+) +CSMS: 1,1,1 OK at+cnmi=2,2,0,0,0 [...]

  • Page 20

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 20 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he type of wireless service provider used. To access Dial-Up N[...]

  • Page 21

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 21 Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel . 2. In the Control Panel , double-click on Network Connections . 3. On the Network Connections screen on the left-hand side under Netw ork [...]

  • Page 22

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 22 Chapter 4 – Troubleshooting and Fr equently A sk ed Quest ions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: • The right antenna is connec ted to the m[...]

  • Page 23

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 23 Frequently Asked Questions Which providers can I use? • Two major providers are T-Mobile and AT&T. Does this modem support High-Speed Circuit-Switched Data (HSCSD)? • No, our GSM/GPRS modems do not support HSCSD[...]

  • Page 24

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 24 A fter changing the +CNMI, + CSCA , or +CSMP command values, the modem doesn’t store them. • When changing these command values, you must use the +CSAS command to store the changes. How do I send an SMS message to a[...]

  • Page 25

    Chapter 5 – Reference Information Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 25 Chapter 5 – Ref erenc e Inf or m at ion Wireless Modem Reference Information Data Cable Diagram – No Voice[...]

  • Page 26

    Chapter 5 – Reference Information Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 26 Data Cable Diagram – with Voice Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased.[...]

  • Page 27

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 27 Appendix A – W arranty and R e pairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its pr oducts w ill be free from defects in material or workmanship for a period of two, five, or ten years (depe[...]

  • Page 28

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 28 Repair Procedures for International Distributors International distributors should contact their MTS International sales represent ative for information about the repair of Mult i-Tech product(s). Please direct your questions regarding technica[...]

  • Page 29

    Appendix C – China ROHS Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 29 Appendix B - W aste Elect r ical and Elect ronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligati on on EU-based manufacturers, distributor s, retailers and importers to take- back electronics products at the end of their usefu[...]

  • Page 30

    Appendix C – China ROHS Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 30 Appendix C – C -R OHS HT/T S Subst ance Conc ent r at ion 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制?[...]