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Multi-Tech Systems MT9234ZBA-V manual

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Table of contents for the manual

  • Page 1

    MultiModem ® ZBA MT 9234 ZBA - Series MT 9234 ZBA MT 9234 ZBA -V User Guide[...]

  • Page 2

    2 Mul ti - Tech Sy stems, Inc. M T 9234ZBA - Series User Gu ide (S00 038 7C) MultiModem Z B A User Guide Models: MT 9234ZBA , MT 9234ZBA -V PN S 000387 C , Versi on C Copyright This public ation may not be r eprodu ced, in w hole or i n part, wit hout prior ex pressed w ritten permis sion fro m Multi - Tech System s, Inc. A ll right s reserv ed. Co[...]

  • Page 3

    Table of Co ntents Mul ti - Tech Systems, Inc. M T 9234ZBA - Series User Gu ide (S00038 7C) 3 Con tents CH A PTER 1 – INTRODUCT ION .................................................................................................................. 4 F EATUR ES ........................................................................................[...]

  • Page 4

    Chapter 1 – Introduct ion 4 Mul ti - Tech Sy stems, Inc. M T9234ZBA - Series User Gu ide (S00 038 7C) Chapter 1 – Int rodu cti on Congratulat ions on your pur chase of th e MultiModem ZB A modem. Y ou have acquired one of the finest intelligent voice/data/f ax modems avai lable t oday fro m one of the worl d’s olde st mod em man ufa ctur er s[...]

  • Page 5

    Chapter 1 – Introduct ion Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 5 Technical Spec ificat ions The M T9234ZBA - Series mode m meets the fol low ing spec ifications: Trade Nam e MultiM odem ® ZBA Model N umber MT9234ZB A or MT 9234ZBAV Server -to- Client 56K speeds w hen accessing a V.90 or V .92 serv er Client -t[...]

  • Page 6

    Chapter 2 – Install ation 6 Mul ti - Tech Sy stems, Inc. M T9234ZBA - Series User Gu ide (S00 038 7C) Chapte r 2 – Insta llation Thi s chapter show s you step - by - step how to set up your M ulti - Tech MT 9234 ZBA modem. Safety Warni ngs • Use this product o nly w ith UL - and C UL - list ed computer s (U.S.A. and C anada) • To reduce the[...]

  • Page 7

    C hapter 2 – Install ation Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 7 Loc ation o f the Jumpers Note: The Speaker M ode Jumper is for a M odem with the Voice Opt ion Changi ng the Dial - Up /Leased - L ine Jumper As shipped fr om the factory , your m odem is c onfigure d for normal di al - up oper ation. That i s, [...]

  • Page 8

    Chapter 2 – Install ation 8 Mul ti - Tech Sy stems, Inc. M T9234ZBA - Series User Gu ide (S00 038 7C) Step 2 : C onnect the M o dem t o Your PC Turn off y our com puter. Pla ce the modem in a convenient location, an d then conn ect it to your co mputer’ s serial por t, th e telephone li ne or leased li ne, AC pow er, and, optional ly, you r tel[...]

  • Page 9

    C hapter 2 – Install ation Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 9 Connec t Speaker s (Voice O ptio n) For spea kerphone or voice m ail ap plication s , u se a 1/8 - i n ch plug male - to - m ale stereo pat ch cord t o connec t the SPKR jac k on the sid e of the modem to t he LINE IN jac k on y our sound card. I[...]

  • Page 10

    Chapter 2 – Install ation 10 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) 4. Click on t he nex t button to start the driv er pre - in stallati on. 5. You w ill be prompted confir m the insta llation of the dr iver. Click the In stall butt on to co ntinue. 6. There w ill be a transitory scree n, then th e proce ss wi[...]

  • Page 11

    C hapter 2 – Install ation Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 11 Step 4 : Configure the Modem for Y our Country or Region Different countr ies have d iffere nt requirements fo r how modems must funct ion. Therefore, before y ou use y our modem, you must c onfigure it to m atch t he defau lts of th e country /[...]

  • Page 12

    Chapter 2 – Install ation 12 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Chapte r 3 – O p era t i on About the Fron t Panel The LED indicat ors on the fro nt panel i ndicate status, configu ration, and activ ity: TD – Transmit Data. Fl ashes w hen the modem is tra nsmitt ing data t o anot her modem. RD – Rece[...]

  • Page 13

    C hapter 4 – Remot e Configur ation Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 13 Chapte r 4 – Rem ote Conf ig urati on Remote co nfigurati on is a n e tw ork management tool that all ows y ou to config ure Mult iM odem ZBA unit s any where in your netw ork from one locat ion. W ith pa ssword - pro tec ted remote c[...]

  • Page 14

    Chapter 5 – Call back Secu rity 14 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Chapte r 5 – Cal l back Sec ur it y This chapter describes how to use callback security w ith your modem. Ca llback security protect s your n etwork fr om unauthoriz ed acce ss and help s c ontrol long - d istance co sts. Whe n callba [...]

  • Page 15

    C hapter 5 – Callb ack Security Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 15 Setting C allback Security Message Parity The modem’ s pa ssword pr ompt and message s parity mu st match the par ity of t he comput er to which the mod em is connected. 1. Open a data communications progra m s uch as H yperT erminal . 2.[...]

  • Page 16

    Chapter 5 – Call back Secu rity 16 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Calling P r o cedures Use the fol lowing pr ocedures to call a m odem that has c allba ck security enabl ed. Note th at Autoanswer must be ena bled on the calli ng modem ( S0=1 ). Passwor d - Only C allb ack Use this pr ocedure when ca l[...]

  • Page 17

    C hapter 5 – Callb ack Security Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 17 Exten sion - E ntry C allback Use this pr ocedure when ca lling fr om an ex tension at the call back number. The pa ssword that you u s e must be set up for an optional ex tension - entr y callb a ck. 1. Using a data communic atio ns progr [...]

  • Page 18

    Chapter 5 – Call back Secu rity 18 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Callback Security C ommands The AT Commands re l ated to Callback Secur ity are in cluded in t he AT Command s Referen c e g uide inclu ded on MT 9234 ZBA- Series prod uct CD. Callback Assignment s Form Location Password Telephone Number[...]

  • Page 19

    C hapter 6 – Tr oubleshoot ing Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 19 Chapte r 6 – Troubl esho oting Your mode m w as thor oughly t ested at the fact ory befor e it was shipped. If you are unabl e to make a s uccessful connection, or if you exper ience data loss or garble d chara cters dur ing your c onnecti[...]

  • Page 20

    Chapter 6 – Troubles hooting 20 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) • Is this the f irst time you h ave used t he cable? If so, it may n ot be w ired correctly. C heck the c able description on the packag ing to make sure th e cable is the right one for your com puter. • Peripheral ex pansion cards, suc[...]

  • Page 21

    C hapter 6 – Tr oubleshoot ing Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 21 T he Modem Dis co nnects While Onli n e • If you are not usi ng Modem on Hold, Call W aitin g can interrupt y our connection w hen some one tries to call y ou. If you have C all W ait ing servic e, disable it befor e each c all. In most te[...]

  • Page 22

    Chapter 6 – Troubles hooting 22 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Data Is Bei ng Lost • If y ou are using data c ompression and a high speed seri al port, set the s erial port baud rat e to two to six times the data ra te. • Make sure th e flow control m ethod you select ed in software m atches the me[...]

  • Page 23

    A ppendix A – Upgrading the Modem ’s Firmw are Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 23 Appendix A – Upg rading the M odem’ s F irmw are Your mod em is contr olled by semi - permanent s oftw are, called firmware , w hich is stored in f lash memory. Fir mware is nonvolatile ; that is, it rem ains stor ed in[...]

  • Page 24

    Appendix A – Upgrading the M odem ’s Firmw ar e 24 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Step 4: Extr act the Up grade Files 1. Install t he Flash W izar d utility by double - clic king th e file nam e in Windows Ex plorer. 2. Extract the upgrade files by double - cl icking the file name. The ex tracted fil[...]

  • Page 25

    A ppendix B – Regulatory Complia nc e Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 25 Appen d i x B – R eg ulator y Compliance FCC Part 15 Regul a tion This equipm ent has been te sted and fou nd to comply w ith the limits for a Cl ass B digit al device, pur suant to 47 CFR – FCC Part 15 regulat ions. T he stated l[...]

  • Page 26

    Appendix B – Regulatory Com pliance 26 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Canadian Limi t atio n s N otice Notice: The ringer equivalence nu mber (REN) assign ed to e ach term inal devi c e provides an ind ic a tion of t he max im um number of termina ls allow ed to be connecte d to a te lephone i nterface[...]

  • Page 27

    A ppendix B – Regulatory Complia nc e Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 27 New Zeal and Teleco m Warning Notice 1. The grant o f a Telepermit for any item of ter minal equ ipment indicate s only that Tel ecom ha s accepted that the item compl ies w ith minimum condition s for connection t o its network. It i[...]

  • Page 28

    Appendix B – Regulatory Com pliance 28 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Brazil Spe cial Cable – for MT 9234ZBA model o nly Attention: A special ph one cable is requir ed for regulator y compli ance. Um cabo espe c i al para telef one é req uerido p ara a co nformi dade regu latória.[...]

  • Page 29

    A ppendix C – Environmental Inf o Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 29 Appendix C – En v ir onmental Inf orm ation WEEE (Waste Electrical and Elect ro n ic Equipment) Statement July, 2005 The W EEE directive places an obligati on on EU - bas ed manuf acturers, distrib utors, retaile rs , and importers to t[...]

  • Page 30

    Appendix C – Environmental I nfo 30 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Restriction of the U se of Hazardou s Substanc es (RoHS) Multi- Tech Sy stems, Inc. Certificat e of Compl ian c e 2002/95/EC Mul ti - Tech Sy stems, Inc. c onf irms t hat thi s produc t now co mplies w ith the chemical c oncent ration l[...]

  • Page 31

    A ppendix C – Environmental Inf o Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 31 C- ROHS HT/TS S ubstance Co nce ntration 依照中国 标 准的有毒 有害物 质 信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制[...]

  • Page 32

    Appendi x D – Installing a M odem under Linux 32 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Appendix D – Inst all ing a Modem u nder Linux This append ix explains how to ins tall a modem o n a comput er operating und er the Red Hat Li nux 6.2 operati ng syste m . Other ver sions of R ed Hat a nd other Linux oper[...]

  • Page 33

    A ppendix E – Connecting to a Cisco Router Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 33 Appendix E – Con necti ng to a Cis c o R outer Connectin g to a Cisco Router Console Port The console port on the Cisc o IO S ® router is an asynchr ono u s s erial port co nfigured as dat a communi cations eq uipment (DCE). F[...]

  • Page 34

    Appendix E – Connecting to a Cisco Router 34 Mul ti - T ech Systems, In c . MT9234ZBA - Ser ies User G uide (S 00 0387C) Step 3: Console Port Final Se tup Send the fo llowing command string to the m odem conne cted to the co nsole port of the Cisco route r: AT%R1&W0 The %R1 command sets E0 , Q1 , &D0 , &K0 , $SB9600 , and %S1 , and th[...]

  • Page 35

    Mul ti - Tech Systems, Inc. M T9234ZBA - Series U ser Guide ( S00038 7C) 35 Index A AT comman d s &W .................................................................................. 13 O 13 AT Command s ....................................................................... 4 Autoa nswer .......................................................[...]