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Mitel 5020 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Mitel 5020, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel 5020 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Mitel 5020. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Mitel 5020 should contain:
- informations concerning technical data of Mitel 5020
- name of the manufacturer and a year of construction of the Mitel 5020 item
- rules of operation, control and maintenance of the Mitel 5020 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel 5020 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel 5020, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel 5020.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel 5020 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    IP Phone 5020 MITEL NETW ORKS GUIDE DE L'USAGER[...]

  • Page 2

    SX-200 I C P - 1.0[...]

  • Page 3

    L Table des matières  À PROPOS DE VOTRE T É L É PHONE  CONSEILS POUR VOTRE BIEN- Ê TRE ET VOTRE S É CURIT É  1HPDLQWHQH]SDVOHFRPELQpjORUHLOOHDYHFO pSDXOH  3URWpJH]YRWUHRXwH  5pJODJHGHODQJOHGHYLVLEL OLWp  &KDQJHPHQWGHFRPELQp  PERSONNALISATION DE V[...]

  • Page 4

    LL GESTIO N DE S APPELS  *DUG H  7UDQ VI pUHU  &RQIpUHQFH  'LYLVHUXQDSSHOFRQIpUHQFH  $MRXWHUDSSHOVPLVHQJDUGH  6XEVWLWXHU  5HQYRLDXWRPDWLTXH  5HQYRLDXWRPDWLTXHpYROXp  5HQYRLDXWRPDWLTXHVDQVV pSDUDWLRQSDUFDWpJRULH ,QWHUQH[...]

  • Page 5

    LLL  UTILISATION DES FONCTIONS AVANC É ES  &RGHVFRPSWDEOHV  5DSSHODXWR  0LVHHQJDUGHSDULQGLFDWL I  0LVHHQJDUGHYDULDEOHVVW qPH  3ULVHGDSSHO  0LVHHQJDUGHYDULDEOHVXUXQDXW UHSRVWH  0LVHHQJDUGHYDULDEOHRUELWHVS pFLIL[...]

  • Page 6

     À PROPOS DE VOTRE T É L É PHONE /HWpOpSKRQH0LWHO1HWZRUNV ,3HVW pTXLSpGHGL[WRXFKHVGHIRQFWLRQ IL[HV 683(5728& +(75$16&21)5(&20326(50(66$*(  *$5'($118/(5+$873$5/(850,&523+21( HW HWGH?[...]

  • Page 7

     CONSEILS POUR VOTRE BIEN- Ê TRE ET VOTRE S É CURIT É Ne maintenez pas le combin é à l'orei lle a v ec l' é paule! /XWLOLVDWLRQSURORQJ pHGXFRPELQpHQSDUWLFXOL HUVLYRXVOHPDLQWHQH]j ORUHLOOHDYHFYRWUHpSDXOHSHXWHQWUDvQHUGHVFRXUEDWXUHVDXFRX DX[ pS[...]

  • Page 8

       [...]

  • Page 9

     Changement de combin é 9RWUHWpOpSKRQH,3HVWFRPSDWLEOHDYHFSOXVLHXUVFRPE LQpVVSpFLDX[ 3RXUGpEUDQFKHUGHVRQFRUGRQOHFRPELQpIRXUQLDYHFO HWpOpSKRQH  'pSOLH]SXLVpWLUH]XQWURPERQHSRXUREWHQLUXQHEURFKHGURLWHGHQYLURQ ?[...]

  • Page 10

     R é glage du volume du combin é 3RXUUpJOHUOH YROXPHGXUp FHSWHXUG XFRPELQp GXUDQWXQDS SHO $SSXH]VXU RX  R é glage du volume du haut-parleu r 3RXUUpJOHUOH YROXPHGX KDXWSDUOHXUGXU DQWXQDS SHOHQPRGHP DLQV OLEUHV $SSXH]VXU RX [...]

  • Page 11

     Changement de langue 3RXUPRGLILHUODODQJX HGDIILFKDJH   $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH© /DQJXHV"ªVDIILFKH  $SSXH]VXUODWRXFKHGDIIL FKHXU 2XL ?[...]

  • Page 12

     Touches de compo sition abr é g é e 9RXVSRXYH]XWLOLVHUOHVWRXFK HVGHFRPSRVLWLRQDEUpJpHSRXUIDLUHXQDSSHO RXSRXUpPHWWUHXQHFKDvQHGHFKLIIUHVORUVGXQHFRPPXQ LFDWLRQSDU H[HPSOHDSSXHUVXUXQHWRXFKHGHFRPSRVLW LRQDEUpJpHGXUDQWXQDSSHO SRX[...]

  • Page 13

     Composition abr é g é e - Personnel 3RXUFRPSRVHU XQQXP pURDEUpJp SHUVRQQH OHQUHJLVWUp  'pFU RFKH]OHFRPELQp  &RPS RVH ]    (QWUH]XQQXPpURGLQGH[FRPSULVHQWUH  HW   3RXUPpPRULVH UXQQXP pURGHFRPS [...]

  • Page 14

     Mode main s libres 3RXUIDLUHGHV DSSHOVHQ PRGHPDLQVOLEUH V  6LYRXVGpVLUH]XWLOLVHUXQHOL JQHDXWUHTXHYRWUHOLJQHSULQFL SDOH DSSXH]VXUODWRXFKHGHOLJ QHGpVLUpH  &RPSRVH]OHQXPpUR  &RQYHUVH ]DXPRHQGX[...]

  • Page 15

     É coute de groupe 3RXUSHUPH WWUHDX[DXWUHVS HUVRQQHV SUpVHQ WHVGHQWH QGUHODVXLWH GXQHFRPP XQLFDWLRQFRPPH QFpHDYH FOHFRPELQp H $SSXH]VXUODWRXFKHGHIRQFWL RQ eFRXWHGHJURXSH   3RXUSRXUVXLYUH ODFRPPXQLFDWLRQ jGHX[HQS ULYp[...]

  • Page 16

     GESTION DES APPELS Gard e 3RXUPHWWUHXQ DSSHOHQJ DUGH $SSXH]VXU *$5'(  3RXUUHSUHQ GUHX QDSSHOHQJDU GH  'pFU RFKH]OHFRPELQp  $SSXH]VXUODWRXFKHGHOLJQHFOL JQRWDQWH 3RXUUHSUHQ GUHX QDSSHOHQJDU GH[...]

  • Page 17

     Conf é rence 3RXUpWDEOLUXQHF RQIpUHQ FHjWURLVjSDUWLUGXQ DSSHOHQF RXUVRX S RXUDMRXWHUXQ FRUUHV SRQGDQWjXQHF RQIpUHQF HWpOpSK RQLTXHHQ FRXUV  $SSXH]VXU 75$16&21)   &RPSRVH]OHQXPpURGXSDUWLFLSDQWVXLYD Q[...]

  • Page 18

     Renvoi automatique /HUHQYRLDXWRPDWLTXHYRXVSHUPHWGHUpDFKHPLQHUYRVDSSHOVHQWUDQW VjXQ DXWUHQXPpUR/RSWLRQ$SSHOVH[WHUQHV"UpDFKHPLQHVHXOHPHQWYRVDSS HOV H[WHUQHVHQWUDQWVHWORSWLRQ$SSHOV LQWHUQHV"UpDFKHPLQHXQLTXHPHQWYRV DSSHOVLQWHU[...]

  • Page 19

     3RXUDFWLYHURXG pVDFWLYHUXQUH QYRLDXWRPDWLTXHXQ HIRLV S URJUDPPp   $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH© 5HQYRLGDSSHOV"ªVDIILFKH  $SSXH][...]

  • Page 20

     Renvoi automatique ( é vo lu é ) /HUHQYRLDXWRPDWLTXHYRXVSHUPHWGHUpDFKHPLQHUYRVDSSHOVHQWUDQW VjXQ DXWUHQXPpUR/RSWLRQ$SSHOVH[WHUQHV"UpDFKHPLQHVHXOHPHQWYRVDSS HOV H[WHUQHVHQWUDQWVHWORSWLRQ$SSHOV LQWHUQHV"UpDFKHPLQHXQLTXHPHQWYRV?[...]

  • Page 21

     3RXUDFWLYHURXG pVDFWLYHUXQUH QYRLDXWRPDWLTXHXQ HIRLV S URJUDPPp   $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH© 5HQYRLGDSSHOV"ªVDIILFKH  $SSXH][...]

  • Page 22

     Renvoi automatique (sans s é paration par cat é gorie Interne/E xterne) /HUHQYRLDXWRPDWLTXHYRXVSHUPHWGHUpDFKHPLQHUYRVDSSHOVHQWUDQW VjXQ DXWUHQXPpUR/RSWLRQ5HQYRLSHUPDQHQW"UHGLULJHWRXVOHVDS SHOVHQWUDQWV SHXLPSRUWHOpWDWGXW pOpSKRQH/?[...]

  • Page 23

     3RXUDFWLYHURXG pVDFWLYHUXQUH QYRLDXWRPDWLTXHXQ HIRLV S URJUDPPp   $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH© 5HQYRLGDSSHOV"ªVDIILFKH  $SSXH][...]

  • Page 24

     Renvoi automatique (sans s é paration par cat é gorie Interne/Externe - é volu é ) /HUHQYRLDXWRPDWLTXHYRXVSHUPHWGHUpDFKHPLQHUYRVDSSHOVHQWUDQW VjXQ DXWUHQXPpUR/RSWLRQ5HQYRLSHUPDQHQW"UHGLULJHWRXVOHVDS SHOVHQWUDQWV SHXLPSRUWHOpWDWGXW pOpS[...]

  • Page 25

     3RXUDFWLYHURXG pVDFWLYHUXQUH QYRLDXWRPDWLTXHXQ HIRLV S URJUDPPp   $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH© 5HQYRLGDSSHOV"ªVDIILFKH  $SSXH][...]

  • Page 26

     Renvoi automatique - Distant 3RXUWUDQVIp UHUOHVDSSH OVGXQSRV WHGLVWDQWjYRWUHHPSODFH PHQW DFWXHO  $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH© 5HQYRLGDSSHOV"ªVDII[...]

  • Page 27

     Renvoi automatique - Forc é 3RXUIRUFHUOHUH QYRLGXQDSS HOHQWUDQW $SSXH]VXUODWRX FKHGDIILFKHXU 5HQYRL   3RXUHIIHFWXH UOHUHQYRLLP PpGLDWDXQXP pURGHUHQ YRL©3DVGH UpSRQVH ªGXQDXWUHSRVWHORUV TXHYRXVIDLWHV XQDSSHO?[...]

  • Page 28

     Messagerie - Message d ’ info 3RXUDFWLYHUODIRQFWLRQ0H VVDJHULH ,QIRUPDWLI  $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH©0HVV ,QIRUP"ªVDIILFKH  $SSXH]VXUO[...]

  • Page 29

     UTILISAT ION DES FONCTIONS AVANC É ES Codes comptables 3RXUHQWUHU XQFRGH FRPSWDEOHGXU DQWXQDSSH O  $SSXH]VXU 683(5728&+(   $SSXH]VXUODWRXFKHGDIIL FKHXU 1RQ MXVTXjFHTXHOHPHVVDJH©&RGH FRPSWDEOH"ªVDIILFKH [...]

  • Page 30

     Mise en garde par indicatif 3RXUPHWWUHHQ JDUGHYDULDEOHX QDSSHOUH oXVXUYRWUH OLJQHSULQFLSDOH  WRXFKHGHOLJQ H $SSXH]VXUODWRXFKHGHIRQFWL RQ 0LVHHQJDUGHYDULDEOH  28  $SSXH]VXU 75$16&21) SXLVFRPSRVH]  [...]

  • Page 31

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     Recherche directe de personne 3RXUUHFKH UFKHU XQSRVWHR ODIRQFWLRQGDQQRQFH GLVFUqWHRX GDQQRQFH SDUFRPELQp HVWDFWLYpH  'pFU RFKH]OHFRPELQp  $SSXH]VXUODWRXFKHGHIRQFWLRQ 5HFKH UFKHGLUHFWH   &RPSRVH]OH?[...]

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     Recherche sur t ous les postes 3RXUHIIHFWXH UXQHUH FKHUFKH VLPXOWDQpHV XUWRXVOHVKDX WSDUOHXUVGH  S RVWHV  'pFU RFKH]OHFRPELQp  $SSXH]VXUODWRXFKHGHIRQFWLRQ 5HFKH UFKHGLUHFWH   $SSXH]VXU    )DLWHVY[...]

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     S é lection directe de poste/Voyant d'occupation (SDP/BLF) &HUWDLQHVWRXFKHVGHYRWUHWpOpSKRQHSHXYHQWDYRLUpWpSURJUDPPpHVSRXU DSSHOHUGDXWUHVSRVWHVHWDIILFKHUOHXUpWDWGRFFXSDW LRQOLEUH RFFXSpRXHQ PR GH 13'  3RXUDSSHOHU XQSRVWH?[...]

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     Recherche direc te/TVO &HUWDLQHVWRXFKHVGHYRWUHWpOpSKRQHSHXYHQWDYRLUpWpSURJUDPPpHVSRXU DIILFKHUOpWDWRFFXSpOLE UHGXQDXWUHSRVWHHWSRXUHIIHFWXHUXQHUHFKHUFKH GH SHUV RQQ HV X UF HS RVW H 3RXUUHFKH UFKHUXQ HSHUVRQQ HVXUXQ S[...]

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     Rappel mu lti p le 5HPDUTXH /DIRQFWLRQGHUDSSHOQ HVHUDSDVHIIHFWLYHVLODUpSRQVH DXWRPDWLTXHHVWDFWL YpHVXUYRWUHDSSDUHLO 3RXUSURJUDPPH USOXVLHXUV UDSSHOVWURLVDX PD[LPXP   $SSXH]VXU 683(5728&+(   $SSXH]VXU[...]

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     3RXUDFFXVH UUpFHSWLRQGX QHQRWHGH UDSSHOORUVTX HOHWpOpSK RQH VRQQHXQH IRLV 'pFURFKH]OHFRPELQp 28  $SSXH]VXUODWRX FKHGDIILFKHXU &RQILUP VL HOOHHVWGLVSRQLEO H Combin é muet 3RXUGpVDFWLYHU OHPLFURSKRQH[...]

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     Casque d ’é cou te 3RXUSRXYRLUXWLOLVHUXQFDV TXHWpOpSKRQLTXHYRXVGHYH]OHEUDQFKHUGDQVO D SULVHSRXUFDVTXHjODEDVHGHODSSDUHLO  3RXUUpSRQG UHjXQDSS HOORUVTXHODU pSRQVHDXWRPDWLTXH HVW GpVDFWLYpH  $SSXH]VXUODWRX FKH?[...]

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     Mode casque (avec s é lecteur de fonctions) 5(0$548(,03257$17( /HFDVTXH0LW HO1HWZRUNVDYHFVpOHFWHXUGH IRQFWLRQV3 1 1$ 1 $G RLWrWUHLQVWDOO pGDQVOD SULVHGHFDVTXHVSpFLDOHODS ULVH[...]

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     Mise en garde variable et recherche de personne &HWWHIRQFWLRQSHUPHWGHPHWWUHXQDSSHOHQJ DUGHYDULDEOHHWGHIIHFWXHU XQHUHFKHUFKHGHSHUVRQQHGDQVXQHPrPHRSpUDWLRQ/HVRSWLRQVGHPLVH HQJDUGHYDULDEOHHWGHUHFKHUFKHGHSHUVRQQHFRPSUHQQHQW[...]

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     3RXUPHWWUHXQ DSSHOHQJ DUGHYDULDEOHH WHIIHFWXHUX QHUHFK HUFKHGH  S HUVR QQH   9RXVrWHVHQOLJQH  (IIHFWXH]OXQHGHVRSpUDWLRQVVXLYDQWHV 3RXUHIIHFWXHUXQHUHFKHU FKHVXUWRXV OHVSRVWHVHWSDUGLIIXVLRQ JpQpUDOH[...]

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     Enregi str emen t d ’ un appel &HWWHIRQFWLRQXWL OLVHYRWUHVVWqPHGHPHVVDJHULHYRFDOHSRXUHQUHJLVWUHU YRVFRQYHUVDWLRQVWpOpSKRQLTXHV  5HPDUTXH ,OVHSHXWTX HODOpJLVODWLRQYRXVREO LJHjLQIRUPHUYRWUH FRUUHVSRQGDQWTXHODFRQYHUVDWLRQ HVWHQUHJL[...]

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     3RXUpFRXWHUXQ HQUHJLVWUH PHQW  'pFU RFKH]OHFRPELQp  $SSXH]VXUODWRXFKH (QUHJLVWUHUDSSHO /DSSHOV HIDLWYHUVYRWUH VVWqPHGHPHVVDJHULHYRFDOH  6XLYH]OHVPHVVDJHVJXLGHSRXUUpFXSpUHUOHQUHJLVWUHPHQW[...]

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     Journal d es appels /HMRXUQDOGHVDSSHOVFRQWLHQWO HQRPVLGLVSRQL EOHHWOHQXPpURGH WpOpSKRQHGHVGHPDQGHXUVSRXUWRXVY RVDSSHOVHQWUDQWVRXXQL TXHPHQW FHX[TXHYRXVDYH]PDQTXpV 3RXUDFWLYHUOHMRXUQ DOGHVDSSH OVHQWUDQWVVX UYRWUHSRV[...]

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