LaCie Network Space manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of LaCie Network Space, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LaCie Network Space one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of LaCie Network Space. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of LaCie Network Space should contain:
- informations concerning technical data of LaCie Network Space
- name of the manufacturer and a year of construction of the LaCie Network Space item
- rules of operation, control and maintenance of the LaCie Network Space item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie Network Space alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie Network Space, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie Network Space.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie Network Space item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents Health and Safety Precautions ....................................................................................................... 3 General Use Precautions ...................................................................[...]

  • Page 2

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON F orew ord Us er Man ual pag e 2 Copyrights Copyright © 2008 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prio[...]

  • Page 3

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON F orew ord Us er Man ual pag e 3 ✦ Only qualified persons are authorized to carry out maintenance on this de- vice. ✦ Read this User Manual carefully and follow the correct procedure when setting up the device. ✦ Do not open your LaCie Network Space or attempt to disassemble or modif[...]

  • Page 4

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON I ntro duc tion Us er Man ual pag e 4 1. Introduction Congratulations on your purchase of a LaCie Network Space, Design by Neil Poulton. Designed to satisfy the data sharing and backup needs of home users, the LaCie Network Space sets up quickly and has easy-to-use browser-based administrat[...]

  • Page 5

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON I ntro duc tion Us er Man ual pag e 5 1.1. Box Content Your package contains the LaCie Network Space and an acces- sories box containing items 2-5, listed below: 1. LaCie Network Space 2. Ethernet cable 3. Power supply 4. Utilities CD-ROM 5. Quick Install Guide IMPORTANT INFO: Please save y[...]

  • Page 6

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON I ntro duc tion Us er Man ual pag e 6 1.2. Minimum System Requirements Mac Users ✦ Mac OS X 10.3 or later ✦ CD-ROM drive ✦ Ethernet router ✦ Web browser (Safari™, Firefox™, Opera) Linux Users ✦ Linux 2.4 or later ✦ CD-ROM drive ✦ Ethernet router ✦ Web browser (Firefox™[...]

  • Page 7

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON I ntro duc tion Us er Man ual pag e 7 1.3. Views of the LaCie Network Space Front View USB Expansion and Backup Port The USB port on the front of the LaCie Network Space is used to connect another external USB hard drive or USB key. Using the Backup menu on the administration page, you can [...]

  • Page 8

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 8 2. Setting Up Y our LaCie Network Space Follow these steps to getting your LaCie Network Space up and running: Step 1 – Section 2.1. Turn the Drive On Step 2 – Section 2.2. Connect the Ethernet Cable Step 3 – Section 2.3. Connect with LaCie Network Assista[...]

  • Page 9

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 9 2.1. T urn the Drive On The power supply kit is composed of two cables: one cable ( A ) connects to the LaCie drive; and the other cable ( B ) connects to a power outlet, such as a wall outlet or a surge protector. 1. Connect Cable A to the LaCie Network Space. [...]

  • Page 10

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 1 0 2.2. Connect the Ethernet Cable Unlike regular desktop hard drives, the LaCie Network Space is only accessible when attached to your network with the Ethernet cable and does not connect directly to your computer with a USB cable. To connect the Ethernet cable:[...]

  • Page 11

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 1 1 2.3. Connect with LaCie Network Assistant LaCie Network Assistant detects all network attached storage de- vices on your network and gives you easy ways to connect to or configure them. Once installed and running, Network Assistant will appear in your task ba[...]

  • Page 12

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 1 2 Figure 2.3-E Connect to the LaCie Network Space: Windows Users 1. Sel ec t La Ci e Ne two rk Ass is ta nt in Sta rt /P ro gr am s. An Net wo rk As si st an t i co n wil l app ea r i n the s yst em t ra y ( Fi g. 2. 3- C) a nd Ne tw or k A ss ist an t w il l a [...]

  • Page 13

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 1 3 2.4. Configuring the LaCie Net- work Space on a Network Without a DHCP Server Most home networking routers are DHCP servers, meaning the router assigns an IP address to all devices on the network to allow devices to find each other. If your network does not [...]

  • Page 14

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON S etup Us er Man ual pag e 1 4 2.5. Disconnecting the LaCie Net- work Space (Ethernet Connec- tion) Move the power switch to the off position. The system will shut down and power off. When the shutdown process is complete, you can safely remove the Ethernet cable. The shutdown pro- cess can[...]

  • Page 15

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 1 5 3. Accessing and Managing Files The LaCie Network Space has two permanent shares (similar to folders) – a password-protected share called “myshare” and a public one called “openshare” that anyone connected to the net- work can access. You[...]

  • Page 16

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 1 6 To Map Shared Folders (Windows Users) 1. In an Explorer window, in the menu bar, select Tools and then Map Network Drive (Fig. 3.1-A). 2. Select MyShare . 3. Repeat process for other shares. 4. You will then have access to your share from an Explor[...]

  • Page 17

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 1 7 3.2. Connecting External USB Hard Disks You can connect an external USB hard disk or USB key to back up the data on your LaCie Network Space or as a way to add storage capacity. Connected hard disks are accessed similarly to shared folders. TEC HNI[...]

  • Page 18

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 1 8 4. Administering Y our LaCie Network Space The LaCie Network Space features an easy-to-use Web-based tool for configuring the drive and administering users, referred to here as the NAS (Network Attached Storage) Administration Page. Accessing the [...]

  • Page 19

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 1 9 Figure 4.1-B Figure 4.1-A 4.1. Accessing the NAS Administra- tion P age The NAS administration page can be accessed using LaCie Net- work Assistant or by entering the IP address or name of the LaCie Network Space in a browser. NOTE: The IP address [...]

  • Page 20

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 0 4.2. Configuration The Configuration page (Fig. 4.2) displays basic information about your LaCie Network Space. You can modify any of the items on this page by clicking the corresponding oval “Modify” button on the right. Read the following s[...]

  • Page 21

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 1 Figure 4.2.2 Figure 4.2.3 4.2.2. Windows W orkgroup Windows users can access the LaCie Network Space as a Win- dows workgroup computer. The Windows Workgroup listed on the LaCie Network Space must match the name of the Windows workgroup you want th[...]

  • Page 22

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 2 Figure 4.2.4 Figure 4.2.5 4.2.4. Language To modify the LaCie Network Space admin page language: 1. Click the oval button corresponding to “Language” on the Configuration page. 2. On the “Select Language“ page (Fig. 4.2.4), select a lan- g[...]

  • Page 23

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 3 Figure 4.2.6-A Figure 4.2.6-B 4.2.6. Edit Accounts There are two “accounts” associated with your LaCie Network Space, each serving a different purpose. The Admin account login is used to make changes to the NAS administration page and to access[...]

  • Page 24

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 4 Figure 4.2.7-A Figure 4.2.7-B 4.2.7. Blue Light The blue LED at the front of the LaCie Network Space can be turned off and on from the NAS administration page. To turn the LED on and off: 1. Click the oval button corresponding to Activity. 2. If th[...]

  • Page 25

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 5 4.3. Backup When an external USB hard disk is connected to your LaCie Network Space, you can perform manual, bidirectional backups of your files. Copy files from your LaCie Network Space to the ex- ternal disk, or from the external disk to the La[...]

  • Page 26

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 6 4.4. Disk The Disk page of the LaCie Network Space NAS administra- tion page gives you basic information about your LaCie Network Space disk and any attached external USB hard disks. The total, used and available capacity of each disk is listed. Yo[...]

  • Page 27

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 7 4.4.2. Safely Removing an Attached Exter - nal Disk 1. Log in to the LaCie Network Space NAS administration page (see section 4.1. Accessing the NAS Administration Page ). 2. Click Disk on the Configuration page (Fig. 4.4.2-A). 3. Click Safely rem[...]

  • Page 28

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 8 4.5. Support The Support page of the NAS administration page displays the current LaCie Network Space software version number, allows you to enable/disable FTP service, scan or rebuild the media server database, view/download/clear the system log, [...]

  • Page 29

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON A dmin ist rati on Us er Man ual pag e 2 9 4.5.3. System Log If you are experiencing problems with your LaCie Network Space, customer support may ask you to view or download the System Log to help identify the issue. 4.5.4. Restarting the Machine If you need to restart your LaCie Network Sp[...]

  • Page 30

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON T ro uble sho oti ng Us er Man ual pag e 3 0 5. T roubleshooting In the event that your LaCie Network Space is not working cor- rectly, please take a look at the Troubleshooting section on the following pages and at the FAQs published on our web site – www.lacie.com . One of these FAQs ma[...]

  • Page 31

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON T ro uble sho oti ng Us er Man ual pag e 3 1 Problem Question to Ask Solution The system doesn ’t appear on the network. By default the LaCie Network Space is configured to retrieve its IP address from a DHCP server . If your network is managed by a DHCP server and you cannot access your[...]

  • Page 32

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON C onta cti ng C ust omer Su ppo rt Us er Man ual pag e 3 2 Before You Contact Technical Support Read the User Manual and review the Troubleshooting section. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are [...]

  • Page 33

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON C onta cti ng C ust omer Su ppo rt Us er Man ual pag e 3 3 6.1. LaCie T echnical Support Contacts LaCie Asia, Singapore, and Hong Kong Contact us at: http://www.lacie.com/asia/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Belgium Contact us at: http://www.la[...]

  • Page 34

    L aC ie Net wor k S pac e • DESI GN B Y N EIL P OUL T ON W arra nty Inf orm atio n Us er Man ual pag e 3 4 7. W arranty Information LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warra[...]