LaCie Hard Disk MAX 2TB manual

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A good user manual

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- informations concerning technical data of LaCie Hard Disk MAX 2TB
- name of the manufacturer and a year of construction of the LaCie Hard Disk MAX 2TB item
- rules of operation, control and maintenance of the LaCie Hard Disk MAX 2TB item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie Hard Disk MAX 2TB alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie Hard Disk MAX 2TB, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie Hard Disk MAX 2TB.

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Table of contents for the manual

  • Page 1

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction .............................................................................................................. 5 1.1. Minimum System Requirements ..................................................................[...]

  • Page 2

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F orwar d Us er Man ual pag e 2 Copyrights Copyright © 2008 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval sys- tem, or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise, without the pr[...]

  • Page 3

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F orwar d Us er Man ual pag e 3 Health & Safety R equirements General use P recautions ✦ Only qualified persons are autho- rized to carry out maintenance on this device. ✦ Read this user manual carefully and follow the correct procedure when setting up the device. ✦ Do not open yo[...]

  • Page 4

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F orwar d Us er Man ual pag e 4 IMPORTANT INFO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your da[...]

  • Page 5

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Int rod ucti on Us er Man ual pag e 5 1. Introduction Building on over a decade of design excellence, LaCie has cre- ated a new line of drives that are timeless and crafted to blend functionality with high-technology. These latest drives are perfor- mance-based solutions that will power you [...]

  • Page 6

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Int rod ucti on Us er Man ual pag e 6 1.1. Minimum System R equirements Windows Users ✦ Windows 2000, Windows XP or Windows Vista ✦ Pentium II 350MHz processor or higher ✦ 128MB RAM or greater ✦ USB interface port ✦ Internet connection (for downloading updates) Mac Users ✦ Mac OS[...]

  • Page 7

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Int rod ucti on Us er Man ual pag e 7 1.2. Bo x Content Your LaCie hard disk MAX package contains the drive itself and an accessories box containing the items listed below. 1. LaCie hard disk MAX, Design by Neil Poulton with two disks for RAID capability 2. External power supply 3. USB 2.0 c[...]

  • Page 8

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Int rod ucti on Us er Man ual pag e 8 1.3. Views of the Drive 1.3.1. F ront View 1. USB expansion port 2. Blue LED strip indicating drive status (blue = normal, red = disk failure, blinking = disk activity) 1.3.2. R ear View 1. OFF/ON power switch 2. Power supply connection 3. Lower drive st[...]

  • Page 9

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Get tin g Co nne cte d Us er Man ual pag e 9 2. Getting Connected IMPORTANT INFO: Please follow the setup steps in the or- der they are given to ensure that the LaCie hard disk MAX vol- ume mounts correctly on your computer. Step 1 — 2.1. Turning the Drive On Step 2 — 2.2. Connecting the[...]

  • Page 10

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Get tin g Co nne cte d Us er Man ual pag e 10 2.1. T urning the Drive On IMPORTANT INFO: Please connect the power supply before connecting the USB cable to ensure that the volume mounts correctly on your computer. 1. Plug the power supply into an electrical outlet and connect the power cable[...]

  • Page 11

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Get tin g Co nne cte d Us er Man ual pag e 11 2.2. Connecting the USB cable 1. Attach the small end of the USB cable to an available USB 2.0 port on your computer. 2. Connect the other end of the USB cable to the USB 2.0 port on the back of the hard disk MAX. 3. After a few seconds, the hard[...]

  • Page 12

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Get tin g Co nne cte d Us er Man ual pag e 12 2.4. Disconnecting Y our LaCie hard disk MAX External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is im- por[...]

  • Page 13

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F ormat tin g & P art itio nin g Us er Man ual pag e 13 The first time you use your LaCie hard disk MAX, the LaCie Setup Assistant formats your drive according to your needs. If your needs change, you can reformat your LaCie hard disk MAX to optimize it for use with Windows or Mac, or f[...]

  • Page 14

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F ormat tin g & P art itio nin g Us er Man ual pag e 14 3.1. Windows Users The process of formatting a drive on a computer running Win- dows 2000, Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will er[...]

  • Page 15

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F ormat tin g & P art itio nin g Us er Man ual pag e 15 8. Click Next . 9. Click Next . 10. Click Next . 11. Click Next . 12. On the Format Partition window, select Quick Format . Click Next . 13. Click Finish to begin the formatting process. 14. Windows Disk Management will format and p[...]

  • Page 16

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON F ormat tin g & P art itio nin g Us er Man ual pag e 16 3.2. Mac Users CAUTION: Following these steps will erase everything from the your hard drive. If you have information that you want to protect or continue to use, back up this information before per- forming these steps. 1. Connect [...]

  • Page 17

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Int erf ace & D ata T ransf er Info rma tion Us er Man ual pag e 17 4. Interface & Data T ransfer Information 4.1. USB 2.0 Connection USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementatio[...]

  • Page 18

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Int erf ace & D ata T ransf er Info rma tion Us er Man ual pag e 18 4.2. Data T ransfers A data transfer is the flow of data that accomplishes a task, usu- ally related to moving data from storage to computer RAM or between storage devices. During data transfers, it’s best to wait bef[...]

  • Page 19

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 19 5. RAID This section will help you decide which RAID mode is right for your application. For instructions on how to adjust the RAID mode, refer to section 5.3. Changing the RAID Mode . TECHNICAL NOTE: Capacity varies depending upon RAID mode. BIG (RAID 0) = total[...]

  • Page 20

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 20 5.2. SAFE 100 (RAID 1) SAFE mode (also referred to as RAID 1) is a secure RAID mode that requires at least 2 drives and works with pairs of drives. One logical volume mounts on the computer and the combined available capacity of both drives is limited to the capa[...]

  • Page 21

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 21 5.3. Changing the RAID Mode Before you change the RAID mode of the LaCie hard disk MAX, familiarize yourself with the drive’s RAID modes. See section 5. RAID . CAUTION: Changing configuration modes destroys data stored on the hard disk MAX. Back up data before[...]

  • Page 22

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 22 5.4. P artitioning the Disks You must partition the drives after changing the hard disk MAX configuration mode (SAFE or BIG). During this process, you will format the drives. For more information about file system for- mats, see section 3.4.1. File System Forma[...]

  • Page 23

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 23 3. Right click the configured disk’s unallocated space and select New Partition. If the New Partition option is not available, select the disk and initialize it first (Fig. 5.4.1-C). TECHNICAL NOTE: Disk installation for a RAID 1 array can take more than 60 s[...]

  • Page 24

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 24 6. Specify the partition size. By default, the partition occupies the entire volume. Click Next (Fig. 5.4.1-F). 7. Assign a drive letter or mount path and click Next (Fig. 5.4.1- G). 8. Name and format the partition and click Next (Fig. 5.4.1-H). 9. Review the se[...]

  • Page 25

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 25 tion (Fig. 5.4.1-I). Fig. 5.4.1-I[...]

  • Page 26

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 26 5.4.2. Mac Users IMPORTANT INFO: Do not partition the virtual disk that ini- tially mounts on your OS. This example illustrates the BIG RAID mode, which optimizes the LaCie hard disk MAX for capacity. 1. Launch Disk Utility from the Applications / Utilities folde[...]

  • Page 27

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON RAI D Us er Man ual pag e 27 5. 5. R em ovi ng an d I nst al lin g D ri ves In the event that an individual hard disk fails in the LaCie hard disk MAX, please contact your LaCie reseller or LaCie Customer Support. If the product is still under warranty, send the Hard Disk MAX to our technica[...]

  • Page 28

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON T roubl esh ooti ng Us er Man ual pag e 28 6. T roubleshooting In the event that your LaCie hard disk MAX is not working cor- rectly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your dr[...]

  • Page 29

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON T roubl esh ooti ng Us er Man ual pag e 29 6.3. LED Indicators The LaCie hard disk MAX has three LED indicators – a cool blue strip on the front of the drive and two on the back (one for each drive) which indicate the current state of the hard disk MAX or problems it may be experiencing. I[...]

  • Page 30

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON T roubl esh ooti ng Us er Man ual pag e 30 6.4. LaCie hard disk MAX Host Connection Problem Question to Ask The LaCie hard disk MAX is not recognized when USB is plugged in. Verify the System LED status to confirm power. Verify HBA BIOS recognizes empty hard disk MAX. Turn off PCI bus power[...]

  • Page 31

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Con tac ting Cu sto mer Sup port Us er Man ual pag e 31 Before You Contact Technical Support Read the User Manual and review the Troubleshooting section. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are corr[...]

  • Page 32

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON Con tac ting Cu sto mer Sup port Us er Man ual pag e 32 7.1. LaCie T echnical Support Contacts LaCie Asia, Singapore, and Hong Kong Contact us at: http://www.lacie.com/asia/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Belgium Contact us at: http://www.lacie.[...]

  • Page 33

    L aC ie har d d isk MA X • DESI GN B Y N EIL P OUL T ON W arr ant y In for mati on Us er Man ual pag e 33 LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at[...]