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First and foremost, an user manual of Kodak DUPLEX DL2100 should contain:
- informations concerning technical data of Kodak DUPLEX DL2100
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- rules of operation, control and maintenance of the Kodak DUPLEX DL2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kodak DUPLEX DL2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kodak DUPLEX DL2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kodak service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kodak DUPLEX DL2100.
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Table of contents for the manual
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©Eastman Kodak C ompany , 2010 User’ s Guide for th e K OD AK DL2100 Duplex P rinter[...]
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1 Co n te n t s Safety Information .. ................................................................... ......... 2 Overview ....................... ............................................. ........................... 4 Front View ................ ...................... .................. ........................... 4 Rear View .............[...]
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2 Safety I nforma tion T o av oid injury or damage , follow these instructions. Ensur e this and all othe r documen tation is re a d ca re fu l l y an d re ta i n ed f or f u tu re reference. Ensure all warning and instruction labels on the product are read, understoo d, and followed to prev ent any risk of injury . Check the weight of the pro duct[...]
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3 If the product casing gets e xtremely hot, or if unusual smell s or abnormal noises are emitted from the product, there is a risk of fire. Unplug the main power cord and contact your d ealer of K odak products. If t he pr oduct has be en kn ocked over or damaged, there is a risk of electric sh ock, fire and/or in jury . Unplug the main power cord[...]
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4 Ov erview T he K OD AK DL2100 Duplex Print er can be used with the K OD AK Picture Kiosk or the K OD AK Adaptiv e Pictur e Ex change to cr eate photo books, calendars, and gr eeting cards that ar e printed on both sides! Fr o n t V i e w 1. Exit tr ay 2. Operator panel 3. Front cover release lever 4. Top cover release 5. Upper paper tray—Holds [...]
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5 Re a r V i e w 1. P ow er switch 4. USB port 2. AC power socket 5. Ethernet port 3. Duplex unit 1 2 3 4 5[...]
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6 Using the Printer M enu 1. Pr ess [Enter]. 2. Pr ess the up or down arro w to scro ll through the Categ ories, Items, and Va l u e s . 3. Pr ess [Enter] to select a Category , Item, or V alue t o change or to select the new setting f or a V alue. 4. Pr ess [ On Line] to exit the Menu. Printing the C onfigur ation R epor t T he Configur ation repo[...]
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7 Lo a d i n g M e d i a L oading P aper and Greeting Card P aper Import ant: Use the upper t ra y for paper and the low er tra y for greeting card paper . 1. R emov e the appropriate tr ay from the printer . 2. Adjust the tray to hold the paper or gr eeting car d paper . a. R ear stopper b. P aper guides 3. Adjust the paper siz e dial to y our pap[...]
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8 6. Insert the tra y . Changing T oner Cartridges Caution! If y ou inha le toner , drink water . If y ou get toner in your e yes, bathe y our ey es liberally in cold w a ter . Seek medi cal attention immediately! Import ant: T o avoid toner waste and poss ible toner sensor erro rs, do not chang e the toner c artridge( s) until the L CD displays T [...]
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9 5. Lift the toner r elease lever . 6. Hold the right end of the cartridge and car efully lift it out of the drum assembly . 7 . Clean the top of the image drum unit with a clean, lint -fr ee cloth. 8. Rem ov e the ne w cartridg e from the bo x. 9 . R emov e the wr apping and the adhesiv e tape from the cartridge. 10.Car efully place the new toner[...]
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10 13. Hold the center of the toner cartridge/imag e drum and low er it into the printer . Align the pegs on the drum assembly with the slots on the printer . 11. Gently wipe th e LED head with a lint-fr ee cloth. 12. C lose the top cov er . 13. Place the old cartridge inside the packaging fr om the new cartridge. Recy cle appr opriately .[...]
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11 Maintenance Supplies Pr oduct Catalog Num ber Quantit y K OD AK DL2100 Duplex P rinter T oner / Bl ack 887 -0 792 1 K OD AK DL2100 Duplex P rinter T oner / Magenta 10 7 - 8542 1 K OD AK DL2100 Duplex P rinter T oner / Y ellow 82 4- 2323 1 K OD AK DL2100 Duplex P rinter T oner / C yan 103- 1145 1 K OD AK DL2100 Duplex P rinter P aper / Glossy / 8[...]
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12 Re p l a c i n g t h e I m a ge D r u m T he printer contains four image drums: cy an, magenta, ye llow , and black. 1. Mak e sure that you ha ve a sheet of paper on which to place the old image drum. 2. Open the top co ver . Caution! T he fuser becomes extremely hot during normal oper ation. Do not touch it. T he surface of the gr een image are[...]
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13 10. Carefully place the toner cartridge onto the ne w image drum as show n. 11. Pr ess down the toner r elease leve r . 12. Hold the c enter of the toner cartridge/imag e drum and low er it into the printer . Align the pegs on th e assembly with the slots on the printer . 13. R epeat Steps 1-12 f or the r emaining image drums. 14. Close the top [...]
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14 6. R emov e the belt unit: a. T urn the t wo f asteners 90° to the left . b. Lif t the handle of the belt unit and r emov e it from the printer . 7 . R emove the new belt unit from its packaging. 8. Install the new belt unit: a. L o wer t he belt u nit into th e printer . Mak e sure that the handle is at the front of the printer , and the driv [...]
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15 Re p l a c i n g t h e Fus e r T he fuser is located inside the printer just behind the four image drums. 1. T urn off the printer . 2. W ait appr oximately 10 minutes for the fuser to cool. 3. Open the top cov er . Caution! T he fuser becomes extremely hot during normal oper ation. Do not touch it. 4. Rem ov e the fuser: a. Mov e the two fuser [...]
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16 Cleaning the LED Head W e r ecommend cleaning the LED head if the image ar ea: • is not clear •h a s w h i t e l i n e s 1. T urn off the printer . Caution! Do not use methyl alc ohol or other solvents on the LED head. Damag e to the lens surface will occur . 2. Gently wipe the LED head surfac e with a li nt -fr ee cloth. 3. Close the top co[...]
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17 Clearing P aper Jams When “P aper Jam” appears on the display , one or mor e sheets of print media ar e jammed in the printer . If one sheet is remo ved and ther e are still mor e sheets in the pr inter , the initial messag e will go a wa y tempor arily , then “P aper Jam” will appear again. 370 373 382 383 381 372 371 391 392 380, 400 3[...]
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18 1. Mak e sure that you ha ve a sheet of paper on which to place the toner cartridge/imag e drum. 2. Open the top co ver . 3. If a sheet is advance d out of the top of the printer , gently pull the paper out. Caution! T he fuser becomes extremely hot during normal oper ation. Do not touch it. T he surface of the gr een image area of the drum is d[...]
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19 7 . T o rem ove a s h e e t j u st entering the fuser: a. Separ ate the trailing edge of the sheet fr om the belt. b. Mo ve the paper r elease lev er for the fuser to war d the front, and remov e the sheet. c. R eleas e the lev er. 8. If the sheet is well adv anced into the fuser: a. Mo ve both fuser r elease leve rs t owa rd t h e f ron t o f t[...]
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20 9 . Carefully r eplace the toner cartridge/imag e drums . Mak e sur e that you install them in the pr oper sequence. 1 = C yan 2 = Magenta 3 = Y ellow 4 = Black 10. Close the top cov er . 11. Open the rear e xit tra y and pull out any p aper . 12. C lose the r ear exit tr ay . 13. If there is paper jammed in the duplex unit: a. Open the co ver f[...]
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21 14. Open the fr ont door to access the r elease lev er for the fr ont cover . 15. Lift the release lev er and open the front c ov er . 16. R emov e any jammed paper . 17 . Close the fr ont cov er . 18. R emo ve the paper tr ay and any jammed p aper . 19 . Insert the tra y . 20. I f there is paper jammed in the second paper tr ay: a. R emov e the[...]
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22 T roubleshooting Use the information in this sectio n to identify pr oblems and follo w r ecommended pr ocedur es for corr ectin g them. If you cannot solv e the pr oblem, contact K O D AK Service and Support. R esolving Printer Err or Messages T he printer has a built -in help system. When an err or message appears on the displa y , pres s [HEL[...]
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23 R esolving Error Messag es on the Kiosk Problem/ Message P o ssible Solutio n Printer applications do not appear on the Main scr een of the Kiosk. 1. Check that: • the pow er cord is connected. • the printer is turned on. • the USB cable or Ethernet cable is connected to the printer and the console. • ther e is no printer error . • the[...]
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24 Y ou ar e having connectivity issues and your site uses DHCP . 1. F r om the Kiosk, touch: •[ S e t u p ] • [ Configur e System Settings] • [ Configur e Netw ork] 2. Use the arr ow s to select: ipconfig / r enew . 3. T ouch [Ex ecute]. 4. Check the Network Settings with y our sy stem administr ator . 5. If the pr oblem persists, contact K [...]
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25 “No phy sical printers wer e found. Mak e sure the phy sical printer is plugged into the netw ork on the same subnet as the Kiosk. ” or Printer indicat es NO T FOUND on the De vice Health Check Scr een (Ethernet C onnection). 1. Check that the: • Ethernet cable is connected to the printer . • console is connected to the netw ork. • pri[...]
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26 R esolving Error Messag es on the K OD AK Adv anced P icture Ex change Problem/ Message P o ssible Solutio n Printer indicat es NO T FOUND on the De vice Health Check Scr een (USB connection). 1. Check that: • the pow er cord is connected. • the printer is turned on. • the USB cable is connected to the printer and the APEX pr ocessor . •[...]
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27 Printer applications do not appear on the Main scr een of the Ki osk that is connected to an APEX. 1. Check that: • the pow er cord is connected. • the printer is turned on. • the USB cable or Ethernet cable is connected to the printer and the APEX pr ocessor . • ther e is no printer error . 2. Check that the Enablement softwar e for the[...]
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28 Printer indicat es NO T FOUND on the De vice Health Check Scr een (Ethernet C onnection). 1. Check that the: • Ethernet cable is connected to the printer . • APEX pr ocessor is connected to the netw ork. 2. T ouch: •[ S e t u p ] • [Manage De vices] • [K OD AK DL2100 Duplex Printer] 3. Check that you can see a printer when you select [[...]
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29 C orrecting P rint Ske wing Wher e does the sk ewin g oc cur on the print? Cleaning the F ront Pick R ollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. T urn off the printer . 2. Unplug the pow er cord. 3. Pull out the paper tra ys. 4. Dampen a lint -free cloth with warm w ater . Clean the r ollers in both [...]
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30 Cleaning the Duple x R ollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. T urn off the printer . 2. Unplug the pow er cord. 3. Open the cov er for the duplex unit. 4. Dampen a lint -free cloth with war m wa te r . 5. T urn one r oller while you use the damp cloth to wipe the other r oller . Use the damp clo[...]
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31 Specifications ITEM SPECIFICATION Dimensions (without Duplex unit) Width: 17 in. (43.5 cm) Depth: 21 in. (53.6 cm) Height: 14.6 in. (37 cm) W eight 78 lbs (35. 3 kg) Print method LED exposed light source, electronic photogr aphic method Print speeds up to 13 duplex sheets per minute Resolution 600 x 600 dpi x 1 bit, 600 x 12 00 dpi x 1 bit 600 x[...]
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32 Po we r consumption Operating: 1200 maximum; 530 W (25°C) Stand-by: 100 maximum; 150 W (25°C) P ower saving: 17 W maximum T emperature Operating: 50 to 90° F (10 to 32 °C) 20 to 80% Relative Humidity Storage: 32 to 109° F (0 to 43 °C) 10 to 90% Relative Humidity Print environment 59 to 80° F (15 to 27 °C) 20 to 80% Relative Humidity Nois[...]
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Eastman Kodak C ompany 343 State Str eet Roch este r , NY 146 50 ©Eastman Kodak C ompany , 2010 Kodak is a tr ademark. P /N 4J7 4 70 04 / 10 Printed in U.S.A.[...]