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iStorage diskAshur Pro 2 manual

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Table of contents for the manual

  • Page 1

    ® #1 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 User Manual FIPS 140-2 Level 2 Certified C e r t i f i c a t e n u m b e r 1 9 7 0 Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the drive. If you are having difficulty please refer to this complete user manual which is loaded on you[...]

  • Page 2

    #2 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Copyright © iStorage, Inc 2013. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without[...]

  • Page 3

    #3 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® T able of Contents Introduction .................................................................................................................................... 4 Box contents ....................................................................................................[...]

  • Page 4

    #4 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Looking for an effortless way to secure your data? Looking for the highest level of security for your data while utilizing the fastest USB 3.0 speeds? Look no further than the diskAshur PRO, certified and tested to NIST FIPS 140-2 Level 2 requirements. Sporting an easy-to-use ke[...]

  • Page 5

    #5 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 1. Connecting the diskAshur PRO Be sure to review the following information before you begin to use the diskAshur PRO. Attention : Use only the included cables with your diskAshur PRO. Y ou might damage the drive if you use a cable not included with the diskAshur PRO. 1. Attach t[...]

  • Page 6

    #6 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® 2. Connecting with the USB Y -cable If none of the diskAshur PRO LED indicator lights power on a single USB connection, use the included USB Y -cable. 1. Attach diskAshur PRO’ s integrated USB cable to the female connector of the USB Y -cable. 2. Connect the two male USB connec[...]

  • Page 7

    #7 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 3. diskAshur PRO Layout 1 2 3 4 TM PRO ® 3 1 2 SHIFT button UNLOCK button LED Indicator lights 4 LOCK button When you first plug in the FIPS diskAshur PRO drive, the unit will do a self-test to verify all security components are working properly . The LEDs will go through 3 tes[...]

  • Page 8

    #8 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® T o lock the drive, press the LOCK button. If data is still being written to the drive, diskAshur PRO will wait until all data has been written to the drive and then it will lock automatically . T o unlock the drive: Enter either a User PIN or Admin PIN and press the UNLOCK butto[...]

  • Page 9

    #9 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 1. Enter the Admin Mode ( UNLOCK + 0 buttons for five seconds. Enter Admin PIN and press UNLOCK ). 2. Press and hold UNLOCK + 1 buttons until the LED turns to Solid BLUE and Blinking GREEN . 3. Enter a User PIN and press UNLOCK (a minimum of 7 digits and a maximum of 16 digits).[...]

  • Page 10

    #10 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® T o protect against unauthorized access if the drive is unlocked and unattended, diskAshur PRO can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur PRO Unattended Auto Lock feature is turned off. The Unattended Auto Lock can be set[...]

  • Page 11

    #11 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® What is Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In most schemes, the theoret[...]

  • Page 12

    #12 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® 1. Enter the Admin mode by pressing and holding UNLOCK + 0 buttons for five seconds until the LED flashes RED . This indicates that you can enter the Admin PIN. 2. Enter the Admin PIN and press UNLOCK . The drive is in Admin Mode when the LED has changed to BLUE . 3. Once in A[...]

  • Page 13

    #13 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® A complete reset of the diskAshur PRO will erase all information and partition settings. Y ou will need to initialize and format the diskAshur PRO. T o initialize your diskAshur PRO, do the following: 1. After a complete reset, attach the diskAshur PRO to the computer . 2. Press[...]

  • Page 14

    #14 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® 10. Right-click Unknown Disk, and then select Initialize Disk. 11. In the Initialize Disk window , click OK . 12. Right-click in the blank area under the Unallocated section, and then select New Simple Volume. The W elcome to the New Simple Volume Wizard window opens. 9. Click N[...]

  • Page 15

    #15 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® Be sure to save and close all the files on your diskAshur PRO before hibernating, suspending, or logging off from the Windows operating system. It is recommended that you lock the diskAshur PRO manually before hibernating, suspending, or logging off from your system. T o log of[...]

  • Page 16

    #16 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® This section contains troubleshooting information for the diskAshur PRO. If you encounter any of the following problems when using diskAshur PRO, refer to the corresponding answers. Q: What can I do if I forget the User PIN? A: Use your Admin PIN to enter Admin Mode, and then cr[...]

  • Page 17

    #17 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® Q: Do I require ‘Admin Rights’ for the diskAshur PRO to work? A: No, since the diskAshur PRO does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required. Q: Why do the LEDs bli[...]

  • Page 18

    #18 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Q: My diskAshur PRO locks for no reason when connected to my computer whilst I’m using it, what is causing this? A: The issue you are having is being caused by power saving settings on your PC or Laptop so please see below and make the appropriate changes to your computer and [...]

  • Page 19

    #19 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® Apple Mac The diskAshur PRO keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; The settings in Energy Saver preferences affect what happe[...]

  • Page 20

    #20 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355 . Once the download option appears select KB2919355 and then d[...]

  • Page 21

    #21 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 20. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 . iStorage’ s T e[...]

  • Page 22

    #22 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® © iStorage, 2013. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]