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iStorage diskAshur manual

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Table of contents for the manual

  • Page 1

    ® #1 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 User Manual[...]

  • Page 2

    #2 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® All trademarks and brand names are the propert y of their respectiv e owner s. Copyright © iStorage, Inc 2012. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners[...]

  • Page 3

    #3 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® T able of Contents Introduction....................................................................................................................................... 4 Box contents..... ... .............................................................................................[...]

  • Page 4

    #4 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® Looking for an effortless way to secure your data? The iStorage diskAshur Secure Drive is the ultimate portable hard drive and secure storage system. With an easy-to use keypad design and software free setup, the diskAshur enables you to securely access the drive with your own unique[...]

  • Page 5

    #5 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 1. diskAshur Layout The “ Cancel ” button can be used to: • Cancel current operation • Return to the previous step when you knowingly entered a wrong PIN • Exit the Admin Mode The button can be used to access the diskAshur and it can also be used as an OK acknowledgement in[...]

  • Page 6

    #6 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® Be sure to review the following information before you begin to use the diskAshur . Caution : Use only the included cables with your diskAshur . Y ou might damage the drive if you use a cable not included with the diskAshur . 2. Connecting the diskAshur 1. Attach the integrated USB c[...]

  • Page 7

    #7 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 4. How do I use the diskAshur the first time? Y ou can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator PIN), and then you are able to change the Admin PIN or create a User PIN. • Directly enter the Secure User Mode with 123456 (defa[...]

  • Page 8

    #8 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 6. Entering the Standby Mode The Standby Mode is the default mode of the diskAshur and is the gateway to other working modes. T o enter the Standby Mode, attach the diskAshur to your computer . The drive automatically goes into Standby Mode and the LED indicator light turns RED . In [...]

  • Page 9

    #9 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 9. Entering the Admin Mode T o enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer . The diskAshur goes into the Standby Mode, and the LED indicator light turns RED . 2. Press and hold + 0 for five seconds until the LED indicator[...]

  • Page 10

    #10 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 11. Changing the Admin PIN Y ou can change the Admin PIN by doing the following: 1. Enter Admin Mode (refer to page 9 for details). 2. Press and hold + 9 until the LED indicator light flashes BLUE . 3. Enter the new PIN and press (The PIN must be a minimum of 6 digits and a maximum[...]

  • Page 11

    #11 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 12. Adding a new User PIN Y ou can add a new User PIN by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the LED indicator light flashes BLUE intermittently . 3. Enter a User PIN and press (a minimum of 6 digits and a maximum [...]

  • Page 12

    #12 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 15. Setting the Unattended Auto Lock Feature T o protect against unauthorized access if the drive is unlocked and unattended, the diskAshur can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur Unattended Auto Lock feature is turned off[...]

  • Page 13

    #13 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 16. Brute Force Protection What is a Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In [...]

  • Page 14

    #14 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 17. Setting a Self Destruct PIN Note : After initiating the Self Destruct sequence, the PIN used to initiate the self destruct sequence will become the default Admin PIN. The drive will need to be initialized and reformatted. For directions see page 15. T o set a Self Destruct PIN p[...]

  • Page 15

    #15 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 18. Completely resetting the diskAshur If you forget all the User PINs or Admin PINs, you can perform a complete reset to remove all the User PINs, and restore the Admin PIN to the default 123456 . Attention: Completely resetting the diskAshur will reset the encryption key , in effe[...]

  • Page 16

    #16 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 5. In the Computer Manage window , click Disk Management . In the Disk Management window, the diskAshur is recognized as an unknown device that is uninitialized and unallocated. 6. Right-click Unknown Disk, and then select Initialize Disk. Note : If the Initialize Disk Wizard window[...]

  • Page 17

    #17 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® 9. Click Next . 10. If you need only one partition, accept the default partition size and click Next . 11. Assign a drive letter or path and click Next . 12. Create a volume label, select Perform a quick format, and then click Next . 13. Click Finish . 14. Wait until the format proc[...]

  • Page 18

    #18 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 21. T roubleshooting This section contains troubleshooting information for the diskAshur . If you encounter any of the following problems when using the diskAshur , refer to the corresponding answers. Q: How do I use the diskAshur the first time? A: Y ou can use it in one of the fo[...]

  • Page 19

    #19 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® Q: Do I require “Admin Rights” for the diskAshur to work? A: No, since the diskAshur does not require any software to be installed and the encryption/decr yption is performed in Hard- ware on the drive itself, “Admin Rights” are not required. Q: I’m getting a continuously [...]

  • Page 20

    #20 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® Apple Mac The diskAshur keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; The settings in Energy Saver preferences affect what happens when [...]

  • Page 21

    #21 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355 . Once the download option appears select KB2919355 and then downl[...]

  • Page 22

    #22 iStorage diskAshur ® Manual – v 2.1 www .istorage-uk.com ® 22. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 . iStorage’ s T echni[...]

  • Page 23

    #23 www .istorage-uk.com iStorage diskAshur ® Manual – v 2.1 ® © iStorage, 2012. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]