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ioSafe USB 3.0 manual

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Table of contents for the manual

  • Page 1

    910 - 1092 2-00 REV 03 Users Manual io Safe ® SoloPR O External Hard Drive – USB 3.0 USB 3.0 Fireproof Waterproof Data Recovery Servic e FloSafe Cooling Technol ogy 3 Year Limited Warranty[...]

  • Page 2

    2 Contents Welcome .................................................................................................. 3 Precautions .............................................................................................. 7 Package Conte n ts .................................................................................... 8 Specifications [...]

  • Page 3

    3 Welcome Thank you for pur chasing the ioSaf e ® SoloPRO external hard d rive - th e first high capacity exter nal hard drive available with pr otection from fir es and floods. For years, ioSafe has contin ued to set the standar d for disas ter proo f hardware. The io Safe Solo PRO brings our technol ogy forward with an unprecedented co mbination[...]

  • Page 4

    4 Copyrights Copyright ioSafe, Inc . 2010. All righ ts reserved. No p art of this publicatio n may be reproduced or t ransmitted in a ny form by any means, electronic, mechani cal photocop ying, recording or otherwis e, without prior writt en consent. Trademarks All Trademarks me ntioned or appe aring in this doc ument are the property of their res[...]

  • Page 5

    5 This equipment has b een tested a nd found to compl y with the limits for a Class B digital device , pursuant to Part 15 of the FCC rules. These limits are designed to pro vide reasonable pro tection against harmful interference in a resi dential i nstallation. This equip ment generates , uses , and can radiate rad io frequency energy, and if not[...]

  • Page 6

    6 CE Compliance For E u rope Marking by the C E symbol indic ates compli ance of this system to t he applicabl e Council Directives of the European Union , including the EMC Directive (2004/108 /EC) and the Lo w Voltage Dir ective (2006/95 /EC). A “Declaration of Con formity” in accor dance with th e applicable dir ectives has been made and is [...]

  • Page 7

    7 Precautions Please read the preca utions list ed below. Failure to do so may result in damage to the device, loss of data, and void ing of the warranty If you are using the SoloPRO for primary storag e (as opp osed to data backup) we strongly recommend th at you backup your data. If the SoloPRO has a three-p rong plug, do not plug the unit into a[...]

  • Page 8

    8 Package Contents Included in the packag e: A. ioSafe SoloPR O external hard drive B. AC power Module C. US Power Co rd D. USB 3. 0 Cable E. Users guide (This booklet) F. Attention notic e (Not shown)[...]

  • Page 9

    9 Specifications Dimensions (Inches) ............................................................ 5 .0W X 7.1H X 11.0L Weight (Lb) ...................................................................................................... 15 Interface Transfer Rat e USB 3 .0 ........................................................................... up [...]

  • Page 10

    10 System Requirements For Wind ows: The Solo PRO drive is fo rmatted with an NTF S file system, a default for the Windows OS. For Mac: The SoloPRO is sup ported on Mac’s us ing the G3 (or later) or Int el processor . When connecting to a Mac, the Solo PRO drive will need to b e reformatted once connected. ( See page 16 - Formatting th e SoloPRO [...]

  • Page 11

    11 About USB 3.0 USB 3.0 has a max imum interface transfer rate, or band width, of 5 Gbps ( Gi gabits per second). The perfor mance depends on many facto rs including: CPU, file system ov erhead, number of attached USB devices and more. Given these and other factors, in day- to -day use you can expect maximum, sustained transfer rates around 55 MB/[...]

  • Page 12

    12 Securing the SoloPRO (Suggestions) Kensington ® Security Slot For drive security, the SoloPR O is equipp ed with a Kensington s ecuri ty slot, which suppor ts a standard Kensingt on security cable (s old separately) . For more information on the Kensingto n security slot and availab le prod ucts, visit www.kensington.co m . Kensington ® Securi[...]

  • Page 13

    13 For Added Security For added security , the SoloPRO can be secur ed with a cable and padlock or bolted to a floor. S ee the pictures b elow for suggested methods on physically securing the Solo PRO .[...]

  • Page 14

    14 Connecting the SoloPRO to Your Computer Using the USB connection 1. Connect the included p ower supply to the back of the So lo PRO . CAUTION ! To avoid damage to the power supp ly connector, make sur e it is aligned correctly before pluggi ng it into the drive . Do not mov e the drive while it is powered up to avoid drive damage or data lo ss. [...]

  • Page 15

    15 4. Verify that the Drive Mounts . Before storing data on the Solo PRO, the drive must be “mount ed” to the co mputers operati ng system. This means that th e computers op erating system has recogn ized at least one readab le partitio n on the drive and establ ished a communication link with it. For Wind ows PC , once the SoloPRO i s powered [...]

  • Page 16

    16 Formatting the SoloPRO f or Mac OS The SoloPRO is for matted NTFS a nd may not be reco gnized by Mac OS 10.2 and earlier. You may get an alert message which read s: “You have ins erted a disk containing no volu mes that Mac OS can read.” Click th e ignore but ton and follow the steps below. To change the Sol oPRO formatting to work with your[...]

  • Page 17

    17 ioSafe Data Recovery Service Terms and Conditions As applicabl e during the Data Recovery Servic e period and upon validat ed registration of an ioSa fe (the Comp any) product on th e Company's w ebsite (www.iosafe.com), th e Company or its contract ed partner will assist the original purchaser for one "data rec overy event". The [...]

  • Page 18

    18 The Company's good faith attempt s to restore and reco ver the data in accordance with thes e terms and conditions shal l be the purchaser's sol e and exclusive remed y and the Comp any shall not be liable for an y damages whatsoever. The Comp any cannot guarantee that any data will b e recoverable nor can it guarant ee which data file[...]

  • Page 19

    19 Following a Disaster If the SoloPRO is exposed to a disaster such as a flood or fire, you should immediately call t he ioSafe Disaster Response Te am at 1 - 888 - 984 -6723 (US & Canada) or 1- 530 - 886 -1578 (Int ernational) extension 430. Yo u can also send an email to disast ersupport@ iosafe.com . The profess ionals at ioSafe ca n determ[...]

  • Page 20

    20 3. Report disaster event, a nd obtain retur n shipping address /instructions 4. Drain any free water fro m the ioSafe devic e if post -floo d 5. Place the ioSafe devic e in a heavy dut y plastic bag 6. Place the bagged ioSafe device in a small cardb oard box with a paper marked with the RMA #, name, phone and address 7. Fill the bottom of a larg[...]

  • Page 21

    21 ioSafe Warranty If a mechanical or op erable part of an ioSafe mal functions or breaks down during normal use , ioSafe will at ou r option, repair or r eplace said part free for a period of thr ee (3) years from th e date of purch ase. Extended warranty s ervice is availab le by contactin g your retail s eller, or by contacting ioSafe at 1- 530 [...]

  • Page 22

    22 ioSafe Contact Informati on Corporate Headquarte rs ioSafe, Inc. 2422 Lindber gh St. Auburn CA 95 602 Phone: 888.98.I OSAFE (984.6723) Phone: 530.886 .1578 Fax: 888.FAX.IOSA FE International Fax: 530.653.2015 Email: info@iosafe .com Disaster Support Phone: 888.98.I OSAFE (984.6723) x43 0 Phone: 530.886 .1578 x430 Email: disaste rsupport@iosafe.c[...]