HP Photosmart D6100 series manual

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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Table of contents for the manual

  • Page 1

    HP Photo smar t D6100 s er i es Us er Guide[...]

  • Page 2

    w w w .hp.com/support Au strali a Centr al Ameri ca & The Car ibbean Colomb ia (Bogotá) Colombia ww w .hp.com/su pport/ aus trali a 0-800 - 7 09-77 51 (02) 6 910602 Méxi co (Ciudad de Méx ico) New Z ealand P uerto R ico Sver ige Méxi co ww w .hp.com/su pport Ni g e ria 1 3 204 999 Ar gentina (Buenos A ires) Ar gentina 54-11-47 08-1600 0-800[...]

  • Page 3

    Copyrights and trademar ks © 2006 Hewlett-Packar d Development Company, L.P. The information contained herein is subject to chan ge without notice. Reproduction, adaptation, or translation without pr ior written permission is prohibite d, except as allowed under the copyright laws. Hewlett-Packar d Company notices The information con tained in thi[...]

  • Page 4

    Contents 1W e l c o m e . ................ ................... ................ ...................... ................ ................ .......3 Special features......... ................ ...................... ................ ..................... ................. ..3 Accessing the onscreen HP Phot osmart help...................................[...]

  • Page 5

    7 Troubles hooting ......................................................................................... .........31 Printer hardware problems....................................................................................31 Printing problems........ ............. ............. ............... ............. ........... ............... .....[...]

  • Page 6

    1 Welcome Thank you for purcha sing an HP Photosmart D6100 series print er! With this new photo printer you can print b eautiful photos , save photos to a comput er, and create fun and easy proje cts with or wi thout a c omputer. This guide prim arily explains how t o print without connecting a compu ter. To learn how to print from a computer, in s[...]

  • Page 7

    Printer parts Front of printer 1 Top cover : Lift this cover to access the in k cartridges and to clear paper jams. To lift the cover, grasp the top cover below the HP logo and pull upward. 2 Output tr ay : Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Main tray : Pull out this tray and load paper, transparencie [...]

  • Page 8

    Main and Output trays 1 Paper-width gu ide : Adjust this guide to fit close to the edge of the paper in the main tray. 2 Output tr ay : Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Output tray ex tender : Pull towards you to extend the output tray to catch your printouts. 4 Main tray : Pull out this tray and loa[...]

  • Page 9

    Contro l panel 1 Ink indicator : Indicates missing ink car tridges or low in k. 2 Cancel : Cancel a print job. 3 Resume : Resume a print job or advance pap er. 4 HP Photosmart Express : Open HP Photosm art Express on a connected comp uter. 5 On : Turn on the printer or put it into power save mode. Indicator li ghts 1 Ink indicator : Solid amber if [...]

  • Page 10

    Accessor y name Description HP Automatic Two-sided Printing Accessory This accessory automatically f lips each page to print on bot h sides. You will save money (two-sid ed printing redu ces paper consumption ) and time (no need t o remove the pape r and reinsert it to print on the back), pl us you will make bul ky documents more manageable. This a[...]

  • Page 11

    Chapter 1 8 HP Photosmart D6100 series[...]

  • Page 12

    2 Get ready to print This section incl udes the follo wing topics: ● Load paper ● Insert ink cartridges Load paper Learn how to cho ose the right paper fo r your print job and how to load it i nto the input tray for printing. Choose the right pa per Use HP Advanced Phot o Paper. It is especial ly designed to work wit h the inks in your printer [...]

  • Page 13

    1 Paper-width guide 2 Paper-length guide 3. Load paper with t he side to be prin ted facing down . Check that the stack of paper is no higher than t he top of the paper-length guide. 4. Adjust the pape r-width and paper-l ength guides inw ard until they st op at the edges of the paper. 5. Push the main tray in until it stops. 1 Push in the main tra[...]

  • Page 14

    1 Output tray 2 Paper-width guide 3 Paper-length guide 4. Load up to 20 sheet s of paper into th e photo tray w ith the print side down. If you are using tabbed paper, insert the pap er so the tab is cl oser to you. 5. Adjust the pape r-width and paper-l ength guides inw ard until they st op at the edges of the paper. 1 Paper-width guide 2 Paper-le[...]

  • Page 15

    Note If you have alre ady used the print er several times an d you have installe d the HP Phot osmart printer soft ware, you can also fin d the cartridge numb ers in the printer software. Window s users : Right-cl ick the HP Di gital Imagin g Monitor icon in th e Window s taskbar, a nd select Launch/Show HP Solution Center . Select Settings , then [...]

  • Page 16

    For a copy of the HP Limited Warranty Statement, see HP Warranty . Inserting or repla cing the ink cartr idges 1. Make sure the powe r is on, then lift t he top cover. 2. Squeeze the gra y tab belo w an ink cartri dge slot to release t he gray latch inside the printer, then lift the lat ch. The ink cartridge areas are color-coded for easy re ferenc[...]

  • Page 17

    more information, go to www.hp .com/hpinfo/g lobalcitizenshi p/enviro nment/recycle/ inkjet.html . 4. Remove the new ink cartridge from it s packaging, and while holding it by the handle , slide the ink ca rtridge into the empty slot. Make sure you insert the in k cartridge into the slot that has the same shaped icon and color as the new cartridge.[...]

  • Page 18

    3 Printing photos without a computer The HP Phot osmart D6100 series prin ter lets you print photos without even turning on the computer. O nce you've set up the printer using the in structions in the Quick Start Guide , you can connect a PictBridg e camera and print yo ur photos using the menu on the camera. The phot os can be in the camera m[...]

  • Page 19

    To print ph otos fro m a… Follo w these steps Digital camera with Bluetooth wireless te chnology If you have a digita l camera with Bluetooth w ireless tech nology, you can purchase t he optional HP Bluetoo th ® wirele ss printe r adapter and print from a camera using a Bluetoo th wireless connec tion. You can also print fro m other devices with[...]

  • Page 20

    4 Getting connected Use the print er to stay connected to ot her devices and peo ple. Connecting to other devices This printer offers seve ral ways of connec ting to com puters or other devices. Each connection type le ts you do differen t things. Connection type and w hat you need This lets you... USB ● A Universal Seria l Bus (USB) 2.0 full- sp[...]

  • Page 21

    Saving photos to a computer You can save photos to a computer from a digital camera con nected to the camera port of the print er, if you set up a USB connecti on between the co mputer and the prin ter. If you are using a W indows computer : 1. Connect a digital cam era to the camera port o f the printer. 2. Press the HP Photosmart Express button o[...]

  • Page 22

    5 Printing from a computer To print from a compute r, the printer softw are must be installed. During software installation, either HP Photos mart Premier (Window s Full-install users), HP Photosmart Essential (Window s Express-install users) or the HP Photos mart Studio (Mac) is in stalled on your computer, allowing you to or ganize, share, edi t,[...]

  • Page 23

    Open HP Photosm art Essential (Window s users) ➔ Double-click the HP Ph otosmart Essential icon on your d esktop. If you need he lp, see the software help within HP Photosmart Esse ntial. Explore the many feat ures of HP Photosmart Essential: ● View — View photo s in multiple si zes and ways. Easi ly organize and m anage your photos. ● Edit[...]

  • Page 24

    access the advanced p rinting features. See t he electronic Help for more informa tion about printing preferences. Access prin t preferenc es (Windows use rs) 1. Open the Print dial og box, usually by selecting Print from the File menu. 2. Change t he printing preferences in t he Print dialog box tabs , or click Properti es or Preferences to access[...]

  • Page 25

    Access Re al Life techn ologies features (Mac users) 1. Open the Print dial og box, usually by selecting Print from the File menu. 2. Select Real Life Digital Photo graphy from the Copies & Pages drop-down menu . Chapter 5 22 HP Photosmart D6100 series[...]

  • Page 26

    6 Care and maintenance The printer requires very l ittle maintenan ce. Follow the guidel ines in this section t o extend the life span of t he printer and p rinting supplies, a nd to ensure tha t the phot os you print are always o f the highest quality. ● Clean and m aintain the p rinter ● Update the software ● Store and transpor t the printe[...]

  • Page 27

    Print a sample page You can print a sample p age to test the printe r photo printing qu ality and to make sure the paper is loade d correctly. If you are using a W indows computer : 1. Load paper in the main tray. Use pl ain paper to conserve photo paper. 2. From the W indows Start menu, select HP > HP Solution Center . 3. Clic k Settings > P[...]

  • Page 28

    and look at the end-of -warranty date on t he bottom, in YYYY/MMM/ DD format. If it is before the en d-of-warranty dat e, contact HP supp ort to obtain a replacement ink cartridge. To clean the in k cartridge conta cts: 1. Gather the fo llowing items to clean the contacts: – Distilled , filtered, or bott led water (tap water may contain co ntamin[...]

  • Page 29

    If you are using a W indows computer : 1. Load paper in the main tray. Use pl ain paper to conserve photo paper. 2. From the W indows Start menu, select HP > HP Solution Center . 3. Clic k Settings > Print Settings > Printer Toolbox . 4. Clic k Print a Diagno stic Page and follow t he onscreen in structions. If you are using a M acintosh: [...]

  • Page 30

    Self test repor t Update the software Download th e latest printe r software upda te periodically to ensure you ha ve the latest features and im provements. You can downloa d printer software upda tes by going to www.hp.com/support or by using HP Sof tware Updat e. Note The printer software upda te that yo u download from the HP w eb site does not [...]

  • Page 31

    Downloadi ng the software (Mac ) Note Make sure you are conn ected to the Inte rnet before yo u use HP Photosmart Updater. 1. From the Finde r, choose Go > Applications . 2. Choose He wlett-Pac kard > Photosmart > HP Photosmart Upda ter . 3. Follow the on screen instructions to check fo r software updates. If you are behin d a firewall, yo[...]

  • Page 32

    To handle photo paper ● Always hold photo paper by the edges to avoi d fingerprints. ● If the photo paper has curled edges, pla ce it in its plast ic storage bag and gen tly bend it in the op posite direction of the curl until t he paper lies flat. HP Photosmart D6100 series User Gu ide 29[...]

  • Page 33

    Chapter 6 30 HP Photosmart D6100 series[...]

  • Page 34

    7 Troubleshooting The HP Phot osmart printer is desi gned to be reliab le and easy to use. T his chapter answers freq uently asked quest ions about using the printer and printing wit hout a computer. I t contains informat ion about t he following t opics: ● Printer hardware problems ● Printing problem s ● Error messages For additional tro ubl[...]

  • Page 35

    All the lights are flas hing on the printer Solution The printer ha s encountered a hardw are error and may need to be serviced. Unplug t he power cord to t he printer. Wait about 10 second s, and then plug it in agai n. Turn on the printe r. If the lights are st ill flashing, pl ease go to www.hp.com/support , or contact H P Support for help. Prin[...]

  • Page 36

    Print jobs using th e photo tray do not print Solution The photo tra y may not be properly e ngaged in the prin ter. Lift t he output tray up and verify that the photo tray is pushe d in until it stops a nd then lower the output tray. Press Resume . The pr intout i s ripple d or c urled Solution The project you are printing uses a larg er amount of[...]

  • Page 37

    the printer, t ry removing paper jam med in the mid dle of the printer b y opening the pap er jam door located inside the top cover. For illustra tions of the two places t o clear a paper jam, see Paper errors . When you ar e finished clea ring the paper jam, plug the printer ba ck in, turn it on, and try printing ag ain. – If you we re printing [...]

  • Page 38

    ● You may have selected a low-resolution se tting on the digit al camera. Redu ce the size of the i mage and try print ing again. For bette r results in the fut ure, set the digital came ra to a higher p hoto resolution . ● There may be a problem w ith the print hea d. Try the follow ing: – Run the automa tic print head cleaning procedure . F[...]

  • Page 39

    If the printer is conn ected to a computer, the following types o f error messages can appear on the comp uter screen: ● Paper errors ● Ink cartridge errors ● Memory card or camera errors ● Computer print ing errors If the printer is no t connected to a print er, check the indicator li ghts: On Resume Ink indicator Comments Solid green Blin[...]

  • Page 40

    1 Remove the rear access door to clear p aper jams. If you cannot remove all jam med paper from th e rear area of the printer, try removin g paper jammed i n the middle of the p rinter by opening the paper jam door lo cated inside the top cover. 1 Open the paper jam door to cle ar paper jams in the middle of the printer. Plug the printer ba ck in a[...]

  • Page 41

    Ink cartridge errors Before contactin g HP support, read this sectio n for troubleshootin g tips or go to the onlin e support services a t www.hp.com/support . Error mess age: Incorre ct Ink Cart ridge(s). Solution The first time you set up and use your HP Photosmart, m ake sure to install the i nk cartridges that were ship ped with your print er. [...]

  • Page 42

    For more informatio n on replacing ink cartridges, see Insert ink cartridges . Error mess age: Ink Cartridge(s ) Problem. Solution The indicat ed ink cartridg e(s) are missing or da maged. Replace the indi cated ink cartrid ge(s) immediately so that you can resume printing . If there are no ink cartridge s missing from the HP Photosmart , the ink c[...]

  • Page 43

    HP recommends tha t you use genuine HP ink cartridges. Ge nuine HP ink cart ridges are designed and t ested with HP print ers to help you easily pro duce great results, time after time. Note HP cannot gua rantee the quali ty or reliability of non-HP ink. Print er service or repairs requi red as a result of pri nter failure or damage att ributable t[...]

  • Page 44

    Error message: Camera is not supported or not in Pi ctBridge mode. Refer to Use r Guide. Solution The HP Photosmart on ly supports digital cameras in PictBrid ge mode or HP directing pri nting cameras. If you have a PictBridge ca mera, make sure it is set to PictBridge mode. F or more information, see t he documentatio n that came with the camera. [...]

  • Page 45

    securely attached to both th e computer and to the U SB port on the back of the printer. If the cable i s secure, verify that the printer software i s installed. Error message: C amera is not respond ing. Check camera connec tions, batteri es, or restart camera . Refer to Use r Guide. Solution The print job will be cancel led. Reattach t he USB cab[...]

  • Page 46

    8 HP Support Note The name of HP sup port services may vary by cou ntry/region. If you have a pro blem, follow t hese steps: 1. Check the docum entation that cam e with the print er. 2. If you are unabl e to solve the proble m using the informat ion in the documentation , visit www.hp.com/support to do the foll owing: – Access online support page[...]

  • Page 47

    ● Version of printer software: – Windows PC: To see th e printer software vers ion, right-click the HP Digi tal Imaging Mon itor icon in the Window s taskbar and se lect About . – Macintosh: To see the prin ter softwa re versio n, use the Print dial og box. ● Messages displaye d on the compu ter monitor ● Answers to the fol lowing questio[...]

  • Page 48

    A Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software, and provides select ed prin ter specifications. For a complete list of printer specifications and system r equirements, see the on screen HP Photosmart help. For information about view ing the onscreen H P Photosmart help, see[...]

  • Page 49

    Category Specifications Video fil e formats Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1 Media specifications Recommended maximum len gth: 61 cm (24 in ch) Recommended maximum paper thickness: 292 µm (11.5 mil) Recommended maximum envelo pe thickness: 673 µm (26.5 mil) Media sizes supported Supported sizes w hen printing from a comp uter 7.6 x 12[...]

  • Page 50

    Category Specifications 10 cards or envelopes 25 sheets of labels or iron-on transfers Operating environment Recommended temperature range : 15–30 °C (59- 86 °F) Maximum temperature range : 5–40 °C (41- 104 °F) Storage temperature range : -40–60 °C (-40- 140 °F) Recommended humidity range : 20–80% RH Maximum humidity range : 10– 80%[...]

  • Page 51

    Appendix A 48 HP Photosmart D6100 series[...]

  • Page 52

    B HP Warranty A . Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP's limited warranty appl[...]

  • Page 53

    Appendix B 50 HP Photosmart D6100 series[...]

  • Page 54

    Index A accessories 6 accessories, two-sided printing 7 aligning the printer 23 alignment page 23 B Bluetooth connecting to printer 15, 17 wireless printer adapter 7 buttons 6 C cameras connecting to printer 15, 17 direct-printing 15 PictBridge 15 port 4 printing from 15 care and maintenance 23 cartridges. See ink cartridges cleaning copper-colored[...]

  • Page 55

    storing 28 printer software updating 27 printer software, updating 19 printing from a computer 19 from BlueTooth device 15 from cameras 15 from memory cards 15 from PictBridge camera 15 photos 15 test page 25 without computer 15 Q quality photo paper 28 printing test page 25 Questions and Answers 31 R regulatory notices regulatory model identificat[...]