HP 4550 manual

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Table of contents for the manual

  • Page 1

    user guide hp color La serJet 4 5 5 0 4 5 5 0n • 4 5 5 0dn • 4 5 5 0hdn l ear n[...]

  • Page 2

    [...]

  • Page 3

    Quic k access to printer inf o rmation W orld Wide W eb links • Product suppor t • Supplies • Product inf or m ation User guide links • How to use this online user guide • Where to look f or more inf or mation . . . • Locating pr inter components • Locating consumab les • HP Customer Care • W or ldwide Sales and Ser vice Offices ?[...]

  • Page 4

    HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Pr inter User Guide _________________[...]

  • Page 5

    Hewlett-P ackard Compan y 11311 Chinden Boulev ard Boise, Idaho 83714-1021 U .S.A. Copyright and License © Cop yright H ewlett-P ackard Company 2000 All Right Reser ved. Except as allowed b y cop y right laws or herein, reproduction, adaptation, or translation without prior written per missio n is prohibited. A user of the Hewlett-P ackard printer[...]

  • Page 6

    EN Contents 5 Contents Quick acce ss to prin ter inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . 2 World Wide We b links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 User guide links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Contents Where to look for m ore info rmation . .[...]

  • Page 7

    6 Contents EN Calibration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Resets me nu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Hard disk depende nt menu s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Quick Copy Jobs me nu . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    EN Contents 7 Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Loading m edia int o Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing fro m Tray 3 (optio nal 50 0-sheet pa per feeder) . . . . . . . . . . 84 Loading m edia int o Tray 3 . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    8 Contents EN 6 Printer Interfaces Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Parallel con figuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Enhanced I/O (EIO) configur ation . . . . . . . . . . . . . . . . . . . . . . . . . 129 HP JetDirect print ser vers [...]

  • Page 10

    EN Contents 9 Clearing pa per jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Clearing jam s in the m iddle fr ont draw er area . . . . . . . . . . . . . 178 Clearing jam s in the Tra y 2 area . . . . . . . . . . . . . . . . . . . . . . . 180 Clearing jam s in the o ptional Tra y 3 area . . . . . . . . . . . . . . .[...]

  • Page 11

    10 Contents EN Appendix A DIMM Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 DIMM con figuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Verifying DI MM [...]

  • Page 12

    EN Contents 11 Appendix E Embedded Web server Introduc tion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Using the embedded Web serv er . . . . . . . . . . . . . . . . . . . . . . . . . . 260 To access t he embe dded Web serve r . . . . . . . . . . . . . . . . . . . 260 Embedded Web serve r page s ets . .[...]

  • Page 13

    12 Contents EN Where to look f or more inf ormation . . . Se v eral r ef erences are a v ailab le f or use with this pr inter . F o r additional copie s of the guides belo w , cont act yo ur HP- authorized dealer . WWW Additional inf orm ation is av ailable at http://www .h p . com/supp or t/lj4550 . Setting up the printer Getting Started Guid e St[...]

  • Page 14

    EN Contents 13 Using the printer Online Use r Guide Detailed inf or mation on using and troub leshoot ing the printer . A vaila bl e on the CD-ROM that came with the pr in te r . Online Hel p Inf or matio n on pr int er opt ion s th at ar e a v ailab le from within printer driv ers . T o view a Help file , access the online Help through th e printe[...]

  • Page 15

    14 Contents EN Ho w to use this online user guide This user guide is pro vided online in an Adobe ® Acrobat ® por tab le document f or mat (PDF). This section will help familiarize y ou with using PDF d ocuments in Acroba t Reader v ersion 4.0. F or complete instr uctions o n how to view PDF docu ments, see the d ocument ation included wit h Acro[...]

  • Page 16

    EN Contents 15 Magnifying the pa ge view Acrobat Reader off ers se v eral magnification choices that control how the page fits on-screen : the z oom-in t ool the magnificatio n butt on in the status ba r the toolbar buttons Once y ou zoom in on a document, y ou can select t he hand tool or use the scroll bars to m ov e the pag e. T o increase ma gn[...]

  • Page 17

    16 Contents EN P aging thr ough a document The f ollowing options are a vailab le f or paging through a document. Br owsing with thumbnails A thumbnail is a miniat ure vie w of each document pa ge . Cli c k a page in the Thumbnails section of the wi ndo w to jump quic kly to t hat page . Printing the document T o pri nt select ed page s : F rom the[...]

  • Page 18

    EN Chapter 1 17 1 The HP Color LaserJet 4550 Ser ies Pr inter Overview This chapter describes the f eatures and specifications of the HP Color LaserJet 4550, 4550N, 455 0DN, and 4550HDN printers. Th e chap ter includes the f ollowing sectio ns: Printer f eatures Locating printer component s Controlling print jobs Managing m emor y Printer software [...]

  • Page 19

    18 The HP Color LaserJet 45 50 Ser ies Printer EN Printer features This printer combines the quality and reliability of Hewlett-P ackard printing with the f eat ures listed belo w . F o r more inf ormation on printer f eatures, see the Hewlett-P ackard website at http ://www .hp .com . P erformance 16 pages per minute (ppm) in blac k and white 4 pp[...]

  • Page 20

    EN Chapter 1 19 Duplex printing Duplex printing accessor y mounts directly beneath the p rinter f or two-sided pri nting (included with the HP Color LaserJet 4550DN and 4550HDN pr inters) Connectivity Bidirecti onal parallel por t (requires a “ C ” connector) T wo Enhanced Input/Ou tput (EIO) slots HP JetD irect pr int ser ver (EIO network card[...]

  • Page 21

    20 The HP Color LaserJet 45 50 Ser ies Printer EN F actor s affecti ng printer perf ormance Se v eral f act or s affect the time it takes to print a job . Among these is maxim um printer speed , measur ed in pages per min ute (p pm). Other f actors that aff ect pr inting speed include the use o f special media (such as tra nsparencies , glossy medi[...]

  • Page 22

    EN Chapter 1 21 Locating printer components The f ollowing illustr ations identify the locations and names of ke y components of this printer . Figure 1-1 Fr ont vie w (shown with 500-sheet paper feeder and duplex printing accessor y) 1 T op ou tput bin 2 Printer control panel 3 P ower s witch (s ta nd by b utton) 4 Optional duplex printing ac cess[...]

  • Page 23

    22 The HP Color LaserJet 45 50 Ser ies Printer EN Figure 1-2 Rear view (shown with 500-sheet paper feeder and duplex printing accessor y) 1 Rear door (fuser a ccess) 2 Rear output bin door 3 Optional duplex printing ac ces sor y cover 4 Optional duple x printing accessor y power rece ptacle 5 Printer powe r receptacle 6 P arallel connector ( “ C [...]

  • Page 24

    EN Chapter 1 23 Contr olling print jobs There are se v eral option s a v ailab l e f or controlling print jobs: select printer set tings through y our softwar e application o r the prin ter dr iver (recomm ended me thod) select printer settings using the p rinter control panel select printer settings using the n ew emb edd ed W eb ser v er enter pr[...]

  • Page 25

    24 The HP Color LaserJet 45 50 Ser ies Printer EN Select printer settings remotely with the embed ded W eb serv er If y ou ha v e a Web bro wser , you can use th e printer embedded W eb ser v er to control printer settings . T o access the embedded W eb ser ver , open y our bro wser a nd enter t he printer IP add ress or th e printer host name . Y [...]

  • Page 26

    EN Chapter 1 25 Managing memory This printer suppor ts up to 192 MB of memory . Y ou can add ad ditional memor y by installing Dual Inline Memory Modules (DIMMs). T o allow f or memor y expan sion, the printer has thr ee DI MM slots , which accept 64 or 128 MB of RAM each. For inf or mation on installing prin te r me m or y , see Appendix A . The p[...]

  • Page 27

    26 The HP Color LaserJet 45 50 Ser ies Printer EN Printer software Included with the printer is a CD-R OM containing the printing system softw are . The softw are componen ts and printer drivers on th is CD-R O M help yo u use the printer to its fullest pot ential. See the getting star ted guide f or installation instr uctions. Note F or t he lates[...]

  • Page 28

    EN Chapter 1 27 HP Resour ce Manager This network administration software utility allows y ou to control the hard disk and f lash memory f eatures that are not f ound in the softw are drive rs. Use HP Reso urce Manager to do the f ollowing: Initialize the hard disk Initialize flash memory Down load, delete , and manage f onts and macros across netw[...]

  • Page 29

    28 The HP Color LaserJet 45 50 Ser ies Printer EN Printer driver s Printer drivers access the printer f eatures and allo w the computer to communicate with the printer . The follo wing printer dr iv ers are included w ith the prin ter . Note The OS/2 driv ers are a v ailable from IBM and are pac kaged with OS/2. They are not a vailab le f or T radi[...]

  • Page 30

    EN Chapter 1 29 Other components and utilities This pr inter ships with sev eral helpful software applications f or Windows and Mac OS user s, as we ll as f or Network Administrators . These prog rams a re summarized below . HP JetSend comm unications HP JetSend is a technolog y from Hewlett-P ac kard that allows de vices to communicat e with each [...]

  • Page 31

    30 The HP Color LaserJet 45 50 Ser ies Printer EN With the software , y ou will be able to e xchange intra-company documents dir ectly betw een two or more co mputers and between an y HP JetSend-enabled printers, without the problems of incompatib le software applications or v ersions. HP JetSend software will allo w y our colleagues to create d oc[...]

  • Page 32

    EN Chapter 1 31 Printer supplies and accessories Y ou can increase the capabilities of your printer by adding accessor ies. WWW T o order pr in te r acc essor y products, go to the HP website at U. S. – http://www .hp .com/go/s upplies or Wo r l d w i d e – http ://www .hp .com/gh p/buy online.html . If you don ’ t ha v e Internet access, con[...]

  • Page 33

    32 The HP Color LaserJet 45 50 Ser ies Printer EN Cables C2947A 92215N 92215S 10 m (30 ft) parallel cabl e (IEEE-1284 compliant) with a 25-pin DB male to a (IEEE-1284C) male “ C ” connector LocalT alk Cable Kit DIN-8 printer cable (f or Macintosh computers) U .S . – http://www .hp.com/go/supplies or W orldwide – http://www .hp .com/ghp/buy [...]

  • Page 34

    EN Chapter 2 33 2 Using the pr inter control panel Overview This chapter helps y ou use the pr inter control panel to maximize printer perf or mance. This ch apter includes the f ollowing section s: When to use th e pr inte r con tr ol pa n el Locating printer contr ol panel f eatures Control panel men us Hard disk depende nt menus Printer inf o r [...]

  • Page 35

    34 Using the print er cont ro l pan e l EN When to use the printer contr ol panel He wlett-P ac kard has designed the printer control panel to f acilitate setting up def ault printer settings an d to mak e printing selections when your software do es not p rovide them. Use the printer control panel f or o v erall conf iguration requ irements , to o[...]

  • Page 36

    EN Chapter 2 35 Locating printer contr ol panel features Figure 2-1 Printer control panel 1 Attention in dicator light 2 Menu k ey* 3 Item ke y* 4 Printer online Help 5 Va l u e k e y * 6 Select ke y 7 Cancel Job key 8 Go ke y 9 Data indicator light 10 Ready indicator light 11 Printer control panel displa y *R o cker keys Note The I TEM k e y is al[...]

  • Page 37

    36 Using the print er cont ro l pan e l EN Using printer contr ol panel ke ys The f ollowing tab le summarizes the f unction of each printer contro l panel k e y . Using the printer online Help system This printer f eatures an online Help system that provides instructions f or resolving mo st pr inte r er ro rs. Cer tain control pa n el erro r mess[...]

  • Page 38

    EN Chapter 2 37 Interpreting contr ol panel indicator lights The f ollowing tab le e xplains the meaning of the printer contro l panel indicator lights (see page 35 ). Indica tor On Off Flashin g Ready (green) Printer is onlin e (able to accept and process data). Printer is offline. Printer is attempting to stop pr inting and go offline. Data (gree[...]

  • Page 39

    38 Using the print er cont ro l pan e l EN Contr ol panel menus The printer control panel me nus allo w yo u to change printer settings and to access printer status inf or mation. This section outlines the printer control panel menus and the selections a v ailab le within each menu. Menu loc king Menu selection s can be lock ed out by a system ad m[...]

  • Page 40

    EN Chapter 2 39 Interpreting the menu map The f o llowing sample illustr ates a menu map . Each menu and the associated men u items are described on th e pages f ollowing the graphic. Note In the menu desc ri ptions, menu items follo wed by an asterisk ( * ) denote def ault values. Figure 2-2 Men u map 1 Inf or matio n me nu 2 P aper handling men u[...]

  • Page 41

    40 Using the print er cont ro l pan e l EN Inf ormation menu The Inf or mation menu selections are used f or accessing and printing specific printer information. Menu item Description PRINT MENU MAP Prints the contro l panel menu map . PRINT CONFIGURATION Prints the pr inter configu ration page. PRINT FONT LIST Prints the availab le PCL and PS (e m[...]

  • Page 42

    EN Chapter 2 41 P aper handling menu The P aper handling menu allows y ou to configure input tra ys by siz e and type . This men u can also be used to set the def ault media size and type . Note The def ault mo de f or T ra y 1 is TRAY 1 MODE=FIRST . In this m ode, the printer will pull media from T ra y 1 regardless of the size or type of media lo[...]

  • Page 43

    42 Using the print er cont ro l pan e l EN Printing menu The Printing menu is used to set def ault settings f or a specific print job . 1 Displays only when a fixed space font is specified 2 Displays only when a proportional space font is specified Menu item V alues Description COPIES 1 to 999 (def ault: 1 ) Number of copies. CONFIGURE CUSTOM P APE[...]

  • Page 44

    EN Chapter 2 43 Configuration menu The Configu ration men u is used to set gener al printer def au lt settings . CA UTION Hewlett-P ac kard reco mm e nd s th at configuration sett ing s only be changed b y a system administ r ator . Configu ration settings seldom need to be ch anged. *Denotes default setting Menu item V alues Description POWERSAVE [...]

  • Page 45

    44 Using the print er cont ro l pan e l EN I/O menu The I/O m enu allo ws y ou to mak e changes to printer inte rf ace settings . The follo wing table list s the selections th at appear f or each item in this menu. (See Chapter 6 f or additional information.) Menu item V a lues Description PARALLEL HIGH SPEED YES* NO Allows f aster parallel communi[...]

  • Page 46

    EN Chapter 2 45 Calibration menu This pr inter features autom atic, inter na l calibration to pr oduce optimum color f or most pr int jobs. The Calibration men u provides fine-tun ing f or critical color-matching r equirements . F or more inf or m ation on using this menu f o r setting toner densities, see Chapter 4 . CA UTION Calibrating toner den[...]

  • Page 47

    46 Using the print er cont ro l pan e l EN Resets menu The Resets men u is used f or resetting the printer memor y and f or retur nin g the pr inte r to its factor y default settings. It is als o used to clear maintena nce messages f ollowing the replace ment of cer tain consuma ble items . Menu item Description NEW [COLOR] CARTRIDGE Resets the ton[...]

  • Page 48

    EN Chapter 2 47 Har d disk dependent menus Quic k Cop y Jobs menu This men u pr ovides a list of the quic k cop y jobs stored on t he printer hard disk. The user can print or delete these jobs from the control panel. See “ Job ret ention f eatures ” on page 95 and “ Proofing and holding a job ” on pag e 97 f or more inf o rmation about usin[...]

  • Page 49

    48 Using the print er cont ro l pan e l EN Priv ate/Stored Jobs menu This men u provid es a list of the priv ate and stored job s on the prin ter ’ s ha rd disk. T he user can pr int o r delete th ese job s from th e control panel. See “ Printing a priv ate job ” on page 99 and “ Storing a print job ” on page 101 f or more inf or mation a[...]

  • Page 50

    EN Chapter 2 49 Printer inf ormation pag e s Printer con f iguratio n page Printing a printer configurat ion page can help y ou verify that th e printer is configu red properly . This can be use ful in troub leshooting prin te r pr oblems. T o print a printer configuration page 1 On the printer control pan el, press M EN U until INFORMATION MENU di[...]

  • Page 51

    50 Using the print er cont ro l pan e l EN Interpreting the printer configuration page The f o llowing sample illustr ates a printer configuration page. Figure 2-3 Printer configurat ion page 1 Printer inf ormation — Lists th e printer serial nu mber , PCL/Emulated P ostScript fir mware re vision, total number of pages printed during the lif e of[...]

  • Page 52

    EN Chapter 2 51 7M e m o r y — Shows the total memor y installed and the total memor y av ailable in the printer . Also lists the memor y allocation settings. 8S e c u r i t y — Shows wh ether the printer contr ol pan el is lock ed or unloc k ed. Also sho ws whether the printer contr ol panel pass word is enab led or disab led. 9 P aper trays ?[...]

  • Page 53

    52 Using the print er cont ro l pan e l EN Supplies status pa ge The supplies status page illustrates the remaining lif e f or the follo wing prin ter cons umables and kits : toner car tr idges (all colors) drum kit transf er kit fuser kit It also lists us eful printer information inc luding the total number of pages printed ( in monochrome and in [...]

  • Page 54

    EN Chapter 2 53 Interpreting the supplies status page The f ollowing sample illustr ates a supplies status page. Figure 2-4 Supplies status pa ge Print cartridg e information 1 Blac k T onerGauge 2 Cy an T onerGauge 3 Magenta T onerGauge 4 Y ello w T onerGa uge Other supplies information 5 Imaging dr um kit 6 T r ansf er kit 7 Fuser kit Printer inf[...]

  • Page 55

    54 Using the print er cont ro l pan e l EN Usage page The usage page lists a pa ge count f or each size of media that ha s passed thro ug h the printer . This page count inclu des the nu mbe r of pages th at we re printed on o ne side , t he nu mber tha t wer e printed on two sides (du ple x ed), and totals of the tw o printing methods f or each me[...]

  • Page 56

    EN Chapter 2 55 Interpreting the usage page The f o llowing sample illustr ates a usage page. Figure 2-5 Usage page 1 Usage totals (all media sizes) 2 Black co v erage 3 Cy an cov erage 4 Y ellow cov erage 5 Magenta co ver age 1 2 3 4 5[...]

  • Page 57

    56 Using the print er cont ro l pan e l EN Event log T o print an event log 1 On the printer control pan el, press M EN U until INFORMATION MENU displa ys . 2 Press I TEM until PRINT E VENT LOG displa ys. 3 Press S ELECT to print the e vent log. After th e process is completed, the printer will retur n to the READY state. Interpreting the event log[...]

  • Page 58

    EN Chapter 2 57 Using the printer contr ol panel in shared en vir onments The printer control panel f unct ions essentially the same in shared printer envir onments as it does whe n connected to a st an dalone computer . If pr ob lems occur , contact y our network administrato r . Because y our printer is shared with other use rs, adhering to the f[...]

  • Page 59

    58 Using the print er cont ro l pan e l EN Changing printer contr ol panel configuration settings By using the printer control panel, y o u can mak e changes to gener al printer configurat ion def ault settings such as P ow erSav e Time , printer personality (l anguage), and jam reco very . CA UTION Hewle tt-P ac kard reco mmends that con figura ti[...]

  • Page 60

    EN Chapter 2 59 Changing P o werSa ve settings The adjustab le P ower Sa v e Time f eatur e reduces po wer consumption when the printer has b een inactiv e for an ex tended period. The printer displa y dims when the pr inter is in P owerSa v e Time mode. Y ou can set the leng th of tim e before the pr inter goe s into P owerSa v e Time mode to 1 mi[...]

  • Page 61

    60 Using the print er cont ro l pan e l EN Switching printer per sonalities This printer f eatures automatic personalit y (p rinter language) s witching. In AUTO mode, th e printer automatically detects the t y pe of print job and configures its pe rsonality to accommodat e th at job . Y ou also can chang e the personality mode to def ault to using[...]

  • Page 62

    EN Chapter 2 61 Setting the I/O timeout I/O Timeout se ts t he number of seconds that the printer w aits to receiv e addition al data from the comp uter bef ore s witching I/O port s . The def ault setting f o r the printer is 15 seconds . Note Setting the I/O Time out too h igh may cause a single I/O por t to rem ain activ e and prohibit data fr o[...]

  • Page 63

    62 Using the print er cont ro l pan e l EN Disabling the high-speed parallel interface This printer f eatures a high-speed, bidirectional parallel inte rface . The interf ace suppor ts high- and low- speed access . The high-speed access may not be compatib le with some computers. Through the I/O Menu , y ou can enab le and disabl e the high-speed p[...]

  • Page 64

    EN Chapter 2 63 Setting ad v anced functions This printer suppor ts bidirectional parallel communication. Y ou c an turn this f eature on and off throug h the I/O Men u. T o enable bidirectional parallel comm unication 1 Press M EN U until I/O MENU displa ys. 2 Press I TEM until PARALLEL ADV COMM UNICAT N displa ys. 3 Press V ALUE until ON displays[...]

  • Page 65

    64 Using the print er cont ro l pan e l EN Resetting the printer to factory default settings Resetting t he printer to f actor y def ault settings can b e useful whe n y ou are troub leshooting the printer . CA UTION Resetting f actor y def aults clears the pa ge bu ff er , remov es downloaded f o nts and macros , and returns all pr int menu settin[...]

  • Page 66

    EN Chapter 3 65 3 Common pr inting tasks Overview This chapte r helps you perfor m commo n pr inting ta sks. The chapter includes the follo wing sections: Selecting print media Printing on special media Controlling print jobs Configuring input tra ys Printing from T ra y 1 (m ult ipur pose tr a y) Prin ting from T ra y 2 Printing from T ra y 3 (opt[...]

  • Page 67

    66 Common pr int ing task s EN Selecting print media Y ou can use man y types of paper and ot her print media with this printer . This section provides guidelines and specifications f or selecting and usin g diff erent pr int media. Bef ore purchasing any media or specialized f or ms in quantity , ve rify that y our pape r su pplier obtains and und[...]

  • Page 68

    EN Chapter 3 67 Suppor ted media weights and siz es F or optim um results , use conv entional 75 g/m 2 (20 lb) photocop y paper . V er ify that the paper is of good quality an d is fr ee of cuts , nic ks , t ears, spot s, loose par ticles, du st, wrinkles, curls , or bent edges . T ray Supported media Media specifi cations Capacit y Tr a y 1 P a pe[...]

  • Page 69

    68 Common pr int ing task s EN *Trays 2 and 3 use “ Custom ” size specifically for B5 ISO. Trays 2 and 3 do not support the range of custom sizes available in Tray 1. Tr a y 2 P a per A4/Letter Legal Ex ecutiv e JIS B5 A5 Custom (B5 ISO)* Single-sided: 60 to 105 g/m 2 (16 to 28 l b bond) T wo-sided: 64 to 105 g/m 2 (17 to 28 l b bond) 250 sheet[...]

  • Page 70

    EN Chapter 3 69 Media to a v oid Use the f ollowing guidelines to a void poor print quality or da mage to your printer : Do not use paper t hat is too rough. Do not use paper that is embossed or coated unles s it is specifically recommended f or use in this pr inter . Do not use paper wi th cutouts or perf or ations other t han standard 3-hole punc[...]

  • Page 71

    70 Common pr int ing task s EN Printing on special media Use these guidelines when printing on special types of media. WWW T o order HP Color LaserJ et pr in tin g supp lie s on th e Web , go to U. S. – http://www .hp .com/go/ljsup plies or Wo r l d w i d e – http ://www .hp .com/gh p/buy online.html . T ransparencies When printing on transpar [...]

  • Page 72

    EN Chapter 3 71 Colored paper Colored paper should be of the same high qualit y as white x erographic pa per . Pigments used m ust be ab le to withstand th e prin ter ’ s fusing temperat ure o f 190 ° C (374 ° F) f or 0.1 second without deteriorat ion. Do not use paper wit h a colored coating that was added after the pap er was pro duced. The p[...]

  • Page 73

    72 Common pr int ing task s EN Labels Note F or printing labels , He wlett-P ac kard reco mmends configuring T ra y 1 as a cassette and set tin g th e tray ’ s media type to LA BELS in the printer control panel. See “ Configuring input tra ys ” on page 76 . When printing labels, use the fo llowing guidelines: V erify that the labels ’ adhes[...]

  • Page 74

    EN Chapter 3 73 Preprinted f orms and letterhead Obser ve the fo llowing g uidelines f or best results with preprinted f orms and letter hea d: F orms and letterhead must be printed with heat-resistant inks that will not melt, v aporize, or release hazardous emissions when subjected to th e printer ’ s fusing temperatur e of app ro ximately 190 ?[...]

  • Page 75

    74 Common pr int ing task s EN Contr olling print jobs Among the asp ects of a pr int job that y ou can control ar e the tra y from which the prin ter pulls m edia, the bin to w hich you send the jo b , a nd the configur ation f or type and size of med ia f or each tra y . Y ou can control print jobs through th e printer driv er , your softw are ap[...]

  • Page 76

    EN Chapter 3 75 Figure 3-1 Rear view (shown with the optional 500-sheet paper feeder and duplex printing accessory) 1 T op output bin 2 Rear output bin Selecting media b y type If you want to select me dia for y our job by type of media rather than by the input tra y (source) , you must first configure a pr inte r tra y f or the media type y ou are[...]

  • Page 77

    76 Common pr int ing task s EN Configuring input tra ys This pr inter allows you to con figure input tra ys by type and size. This allows y ou to load different media types an d sizes in the printer ’ s input tra ys and then request media b y type or siz e . When the printer is used as a standa lone printer , it might be beneficial to configure t[...]

  • Page 78

    EN Chapter 3 77 Configuring T ra ys 2 and 3 b y media type T ra ys 2 and 3 are casset te -style tra ys. Y ou can select them b y media size a nd t ype through y our softwa re application or the printer driver . Note T ra y 2 has an internal media-size senso r and does not need to be configured on th e pr inter control pa nel f or media size . The m[...]

  • Page 79

    78 Common pr int ing task s EN Printing fr om T ra y 1 (m ultipurpose tray) T ra y 1, the multip ur pose tra y , can print on all suppor ted sizes and types of medi a and en v elopes . (See “ Suppor ted media weig hts and sizes ” on page 67 .) Loading media into T ra y 1 T o load media into T ray 1 CA UTION T o av oid jams , ne ver ad d or remo[...]

  • Page 80

    EN Chapter 3 79 4 Slide the media -width guid es in until they hold the media fir mly in place without bending it . Note F or pro per pa per f eeding, custom med ia must be at least 76 mm ( 3 in) wide and 127 mm (5 in) long. Note Load prepun ched paper with the holes to ward t he side o f the printer as illustrated. F or two-sided printing, load me[...]

  • Page 81

    80 Common pr int ing task s EN Loading en velopes into T ra y 1 En v elopes can be printed only from T ra y 1. This tra y holds up to 10 en v elopes . F or en velope specifications , see “ Sup por ted media weights and siz es ” on page 67 . T o load en velopes into T ray 1 CA UTION T o av oid jams, do not remo v e or inser t en v elopes during [...]

  • Page 82

    EN Chapter 3 81 Printing en velopes when TRA Y 1 MODE=CASSETTE F or the best r esults when printing en v elopes , T ra y 1 should be configured as TRAY 1 MODE=CA SSETTE and the media siz e should be set to the siz e corr esponding to the co rrect en v elope siz e. 1 Set the media siz e f or T ra y 1 in the printer control panel. (See “ Configur i[...]

  • Page 83

    82 Common pr int ing task s EN Printing fr om T ra y 2 T ra y 2 hold s up to 2 50 sheets of standard paper . Th e tra y adjusts f or Letter , Le gal, A4, A5, J IS B5, Custom (B5 ISO), and Executive paper . The printer automati cally det ects the media siz e in T ra y 2 based on the tra y ’ s paper guide config uratio n. (See “ Suppor ted media [...]

  • Page 84

    EN Chapter 3 83 4 Load the media wit h the print side f acing do wn into the tr a y . 5 V erify that the media lies fla t in the tra y and that it fits und er the metal tabs. 6 Slide the media -width guid es in until they hold the media fir mly in place without bending it . 7 Inser t T ray 2 into the pr inter . Note Load prepunched paper as illustr[...]

  • Page 85

    84 Common pr int ing task s EN Printing fr om T ra y 3 (optional 500-sheet paper feeder) The printer suppor ts an optional 500- sheet paper f eeder (T ra y 3). T ra y 3 attaches to the botto m of the printer and serves as the printer ’ s base. When the optional duple x printing accessor y is installed, the duple x unit m ust be positioned betw ee[...]

  • Page 86

    EN Chapter 3 85 The f ollowing are f eatures of the 500-sheet paper f eeder (T ra y 3): The tr a y has a capacit y of 500 sheets of st andard pape r . (See “ Suppor ted media weights an d sizes ” on page 67 .) It is adjustab le f or specific media siz es , with corresponding stop positions. The printer detect s med ia siz e based on T ra y 3 ?[...]

  • Page 87

    86 Common pr int ing task s EN Loading media into T ra y 3 T r a y 3 adjusts f or the fo llowing media siz e s: The printer automati cally det ects the media siz e in T ra y 3 based on the tra y ’ s ph ysical configuration and the posit ion of the media-siz e knob . T o load media into T ray 3 CA UTION Do not print cardstoc k, labels , and en v e[...]

  • Page 88

    EN Chapter 3 87 4 Squeezing the release latch, slide the media-width guides all the wa y open. 5 Load the media int o T ra y 3 with the print side f acing down. Do not o verfill the tra y . 6 Slide the media -width guid es in until they hold the media fir mly in place without bending it . 7 V erify that the media lies fla t in the tra y and that it[...]

  • Page 89

    88 Common pr int ing task s EN 8 Set the media- size knob on th e side of the tray to the size of th e media loaded in t he tra y . 9 Inser t T ray 3 into the pr inter . 10 V erify that the printer driv er is configured to re cogniz e T ra y 3. (F or instructions, see the online Help for the pr in te r dr iver .) Note Load pre punched p aper with h[...]

  • Page 90

    EN Chapter 3 89 Using the optional duplex printing accessory f or tw o-sided printing The optional duple x printing accessor y ( figure 3-3 ), enab les yo u t o print on both sides o f a page . In t wo-sided printing, kn own a s duple x printing or duple xing, the back side of the page is printed first. Then the page is sent th rough the duple x pr[...]

  • Page 91

    90 Common pr int ing task s EN T o use the optional duplex printing accessory: Be sure that the op tional duple x pr inting accessory is installed correctly . If the 500- sheet paper f eeder (T ra y 3) is installed, the duple x unit must be positio ned betwe en the printer a nd T ra y 3. V erify that the printer driver is configur ed to recogniz e [...]

  • Page 92

    EN Chapter 3 91 Contr ol panel settings f or duplex print ing Man y softwar e ap plications allo w y ou to change duple x pr inting settings . If y our softw are application or printer dr iv er does not allo w y ou to adjust dup le x printing settings , y o u can adjust these se ttings through the con trol panel. Do not lea ve DUPL EX set to ON if [...]

  • Page 93

    92 Common pr int ing task s EN Options f or binding duple x printing jobs Bef ore pr inting in duple x mode, decide on which edge y ou will be binding y our finished document. The binding se tup options are: Long-edge (book) binding , which is the conv entional la yo ut used in book binding. (See 1 in figure 3-4 .) Shor t-edge (tab let) binding , w[...]

  • Page 94

    EN Chapter 3 93 Special printing situations Use these guidelines when printing on special types of media. Printing a different fir st page Use the f ollowing procedur e to print the first pag e of a docu ment on a diff erent media t ype than t he rest of the d ocument. One e x ample is printing the first pag e of a letter on let terhead paper a nd [...]

  • Page 95

    94 Common pr int ing task s EN Stopping a print request Y ou can stop a print request eith er from the printer contr ol pa nel or from your software ap plication. T o st op a pr int request from a computer on a net work, see the online Help f or the specific netw ork software. Note It ma y take some time f or all pr inting to clear after a pr int j[...]

  • Page 96

    EN Chapter 3 95 Job retention features T o use the Job retention f eatures listed belo w , you m ust install a hard disk in the printer and pr op erly configure the printer drivers . All Job retention f eatures are selected in the printer driv er . Some Job retention f eatures requir e y ou to use the printer control panel m enus to release the pr [...]

  • Page 97

    96 Common pr int ing task s EN Deleting a stored quic k copy job When a user sends a qu ic k cop y job , the printer ov erwr ites any pre vio us jobs with the same user and job name . If ther e is not a quic k cop y job already stored under th e same user and job na me and the printer needs additional space , the printer ma y delete other stored qu[...]

  • Page 98

    EN Chapter 3 97 Pr oofing and holding a job The proof a nd hold f eature pro vides a quick an d easy wa y to print and proof one cop y of a job and then print the addit ional copies . T o per manently store the job and pre ve nt the printer from deleti ng it when space is needed f or something else , select the Store d Job option in th e dr iver . [...]

  • Page 99

    98 Common pr int ing task s EN Deleting a held job When a user sends a pr oo f and hold job , the printer automatica lly deletes that user ’ s pre vious stored proof and ho ld job . If th ere is not a proof an d hold job already st ored for that job na me and the pr inter needs addit ional space , the printer ma y delete other store d proof and h[...]

  • Page 100

    EN Chapter 3 99 Printing a priv ate job The pr ivate print ing f eature lets a user s pecify that a job is not p r inted until that user rele ases it using a 4-d igit per sonal iden tification numbe r (PIN) through th e pr inter control panel. Th e user specifies the PIN in the driv er and it is sent to th e printer as par t of the print job . Spec[...]

  • Page 101

    100 Common printing tasks EN Deleting a priv ate job A pr ivate job is automatic ally deleted from the prin ter ’ s hard disk af ter the user releases it f or printing, unless the user selects th e Stored Job option in th e dr iver . Note If y ou turn the printer off and then bac k on, all quic k cop y , proof and hold, and priv ate jobs are dele[...]

  • Page 102

    EN Chapter 3 101 Storing a print job The user can do wnload a pr int job to the printer ’ s hard disk without printing it. The user ca n th en print the job at an y time through the prin ter cont rol panel. F or e xample , a us er may w ant to d ownload a personnel f or m , calendar , time sheet , or accounti ng f or m that other users can access[...]

  • Page 103

    102 Common printing tasks EN Deleting a stored job Jobs stored on th e printer ’ s hard disk can be delet ed f rom t he con trol panel. 1 Press M EN U repeatedly unt il PRIVATE/S TORED JO BS MEN U appears . 2 Press I TEM until the desire d user name appears . Note If y ou are using a Macintosh computer , the user name appears on the first line of[...]

  • Page 104

    EN Chapter 3 103 Printing with the optional HP F a st InfraRed Receiver The HP F ast Infr aRed Receiv er enable s wireless printing from an y IrD A-compliant por tabl e de vice (such as a laptop comput er) to the HP Color LaserJet 4550, 4550N, 455 0DN, or 4550HDN printer . The printing connection is maintained b y positioning the sending infra red [...]

  • Page 105

    104 Common printing tasks EN If the connec tio n is inte rr upt ed before y our pr in t job is comp le te, the HP F ast Inf raRed Receiver status indic ator tur n s off. Y ou have up to 40 secon ds to c orrect th e inter rup tion an d continue th e job . If the connection is resumed within this time, the st atus indicator lights up again. Note The [...]

  • Page 106

    EN Chapter 4 105 4 Using color Overview The HP Color Lase rJet 4550 series printer , through a combination of great techn olog y and e xcellent engineering, off ers great color right out of the bo x. It pro vides a po werf ul b lend of automatic color f eatures to gene rate superb color results. This chapte r e xplains the follo wing topics: Matchi[...]

  • Page 107

    106 Using color EN Matching color s The process of matchi ng printer output color to y our monitor is quite comple x because pr inters and computer monito rs use diff erent methods of producing color . Monito rs displa y colors by light pix els using an RGB (red, g reen, b lue) color process, but printers print colors using a CMYK (cy an, magenta, [...]

  • Page 108

    EN Chapter 4 107 HP ColorSmar t II HP ColorSmar t II is a set of technologies that enables optimal color output automatically f or div erse types of documents . HP ColorSmar t II utiliz es object tagging and Standard RGB (sRGB) color technologies . Object tagging allows opt imal color and halfton e settings to be used f or diff erent objects on a p[...]

  • Page 109

    108 Using color EN Manual color adjustment The Man ual color adjustment f eature of HP ColorSmar t II allows y ou to adjust the color and ha lftone modes f or text, grap hics and photog r aphs. T o access the Manual color options from the Color tab , select Manual , t hen Options . Halftone options Halftone option s aff ect the resoluti on and clar[...]

  • Page 110

    EN Chapter 4 109 The latest v ersions of Adobe PhotoShop , CorelDRA W ™ , Microsoft Office , and many other applicat ions use sRGB to communicate colo r . Most impor tantly , as the def ault color space in Microsoft Operating Syst ems, sRGB has gained broad adoption as a means to e xchange color inf or mation betwee n applications and d e vices u[...]

  • Page 111

    110 Using color EN Four -color printing (CMYK) Cy an, magenta, y ellow and b lac k (CMYK) are the inks used b y a prin ting press. It is of ten called f our-color prin ting. CMYK data files are typically used b y and or iginate from gr aphic ar ts (printing and pub lishing) en vironments. The HP Color LaserJe t 4550 se ries printer is optimiz ed to[...]

  • Page 112

    EN Chapter 4 111 Matching P ANT ONE ® * c o l o r s The P ANT ONE ® * Matching System colors are specified as CM YK colors as suppor ted in many g raphics soft ware ap plications. Th is color-match ing syst em is us eful for matching pr inter o utput to a specific color (f or e xample , a logo). See the do cumentation f or y our softw are applica[...]

  • Page 113

    112 Using color EN T o turn off A utomatic P AN T ONE ® * calibration In Windows, go to Properties , Adv anced , and then Printer Features . On a Ma cintosh, g o to the CMYK Inks page of the driv er interf ace. Applications kno wn to generat e P ostScript files with grap hic objects preser ving the P ANT ONE ® * name are lis ted below: Adobe Illu[...]

  • Page 114

    EN Chapter 4 113 PA N T O N E ® * Application P alettes are av ailabl e f or : Adobe Illustrator 4 – 8 P ageMak er 5, 6, and 6. 5 PhotoShop 3 – 5.5 CorelDRA W 6 – 9 Microgra phics Designer 6 – 7 Macromedia F reehand 4 – 8 QuarkXpress (as EPS files) 3.3 – 4.04 Deneba Can vas 3.5 – 6.1 F ractal Design P ainter 2 – 5.5 EPSF Char ts TI[...]

  • Page 115

    114 Using color EN Some of the P ANT ONE ® * colors will not match exactly . There are ov er 945 P ANT ONE ® * colors in the P ANTONE ® * Matching System. These colors w ere crea ted using sixteen inks on a lit hogr aphic printing press . Not all of t hese colors ar e reproducib le b y a laser color printer because the y are out of a laser print[...]

  • Page 116

    EN Chapter 5 115 5 Using f onts Overview This chapter pro vides information on v ar ious f onts . The chapter includes the f ollowing sections: Using internal T rueT ype f onts Understanding printer default f onts Selecting f onts Printing a list of a v ailab le printer f onts Using f onts in P ostScript Emulation Using f onts on a network Adding s[...]

  • Page 117

    116 Using fonts EN Using internal T rueT ype f onts T r ueT ype is a f ont f or mat de veloped joint ly by Microso ft Cor poratio n and Apple Computer , Inc. Hewlet t-P ac kard has included 80 T rueT ype f onts with this pr inter , and matching scre en f o nts f or use within Windows . Y ou do not nee d to do wnload these T rueT ype f onts because [...]

  • Page 118

    EN Chapter 5 117 Under standing printer default f onts The def ault f ont f or this printer is 12-point Courier in the PC- 8 symbol set. The printer uses the def ault f on t only if anot her f ont has not been specified. Changing the default f ont Y ou can se lect a di ff erent de f ault f ont from the pr in ter contr ol panel. See “ Selecting PC[...]

  • Page 119

    118 Using fonts EN Selecting f onts Y ou can select f onts either fro m a so ftwa re application or through the printer control panel. Note A f ont reque st from a softw are application or printer driv er ov errides f ont settings in the printer control panel. Selecting f onts fr om software applications F or inf or mation on changing f ont selecti[...]

  • Page 120

    EN Chapter 5 119 Selecting PCL f onts thr ough the printer contr ol panel If y our softw ar e application doe s not allo w y ou t o select f onts through its menus , you can select PCL (T rueT ype) f onts through the printer control panel. On ly one f ont can be selected f or a par ticular print job . Note A f ont selecte d through the printer cont[...]

  • Page 121

    120 Using fonts EN T o select PCL default fonts thr ough the printer contr ol panel 1 Print a list of av ailable PCL printer f onts. (F or instructions, see “ Printing a list of av ailable printer fonts ” on pa ge 121 .) 2 On the printed f ont list, locate th e f ont sour ce and nu mber that correspo nd to th e f o nt y ou wish to use. 3 Press [...]

  • Page 122

    EN Chapter 5 121 Printing a list of a v ailab le printer f onts Y ou can use the I nf ormation Menu on the printer con trol panel to print a list of av ailable f onts. T o print a list of av ailable fonts 1 Press M EN U until INFORMAT ION MENU displa ys. 2 Press I TEM until PRINT FO NT LIST displays . 3 Press S ELECT to pr int the font list. 4 Afte[...]

  • Page 123

    122 Using fonts EN Interpreting the f ont lists The PCL fo nt list displays samples of av ailable f onts. The f ollowing is a description of the ele men ts of the f ont list: 1F o n t The name of the typ ef ace family . 2P i t c h / P t Pitch indicate s the number of c haracters per inch of a fixed-space f ont. P oint Size is the height of the f on[...]

  • Page 124

    EN Chapter 5 123 Using f onts in P ostScript Emulation The printer is configured with 80 scalab le fon ts that are a v ailab le f or PCL and P ostScript Emulation. The p rinting system installer on the CD-ROM installs 80 fonts on your PC f or use by an y software application.[...]

  • Page 125

    124 Using fonts EN Using f onts on a netw ork Consult with y our network administr a tor or with oth er network users bef ore using the printer control panel to change the def ault f o nt and bef ore downloading or removing soft f onts and typef aces. T o conser ve memory and av oid une xpected printer out put, use the guidelines that f ollow . Y o[...]

  • Page 126

    EN Chapter 5 125 Adding support f or accessory fonts to a printer driver When y ou are using typef aces on DIMMs , your printer driv er will require inf or mation about the size , shape , and st yle of the t ype charact ers so that it can f or mat your te xt correctly . Using special type effects The printer can create special type eff ects, such a[...]

  • Page 127

    126 Using fonts EN He wlett-P ac kar d custom font services Hewlett-P ackard offers f o nts on dis k , car tr idge, or DIMMs. Y ou can design a custom f ont packa ge to fit y our par ticular needs. Th e items below are e xampl es of av ailable custom f onts: f onts or typef aces from an y Hewle tt -P ackard standar d f ont product or typef ace coll[...]

  • Page 128

    EN Chapter 6 127 6 Pr inter Interf aces Overview This chapter provides inf o r mation on av ailable printer interfaces . The chapter includes th e f ollo wing sections: P arallel configuration Enhanced I/O (EIO) configuration Configuring the printer f or the network at the printer control panel[...]

  • Page 129

    128 Printer Interfac es EN P arallel configuration If y our printer is not configu red with a netw ork interf ace card, connect the printer to yo ur computer using a bidir ectional parallel ca ble (IEEE-1284C compliant) with a “ C ” connector (see figure 6-1 ) plugged in to the printer ’ s par allel por t. The cable can be a maximum of 10 met[...]

  • Page 130

    EN Chapter 6 129 Enhanced I/O (EIO) configuration This printer comes e quipped wi th tw o enhanced i nput/outp ut (EIO) slots. These slots hold compatib le e xter nal device s such as the HP Jet Direct pr int se r ver network cards. Plugging EIO networ k card s into the slots increases t he number of network interfaces a v ailable to the pr in te r[...]

  • Page 131

    130 Printer Interfac es EN A v ailab le enhanced I/O interfaces HP JetDirect print ser vers (netw ork cards) pr o v ide so f tw are solut ions fo r : Nov ell N etW are Microsoft Windo ws and Windo ws NT networks Apple Mac OS (LocalT a lk) UNIX (HP-UX and Solaris) Linux (Red Hat and SuSE) Inter ne t pr inting WWW F or a summary of av ailable ne twor[...]

  • Page 132

    EN Chapter 6 131 AppleT alk Netw orks Use the HP LaserJet Utility to set up your printer on an EtherT alk or LocalT alk network. F or more inf or mation, ref er to the HP JetDirect Print Ser ver Administrator ’ s Guide included wit h the printers equipped with the HP JetDirec t print ser v er . LocalT alk configuration The LocalT alk interf ace e[...]

  • Page 133

    132 Printer Interfac es EN UNIX/Linux netw orks Use the HP JetDirec t printer installer for UNIX utility to set up y our prin ter on H P-UX or Su n Solar is ne twor ks. F or installatio n and management on UNIX or Linux ne tworks, use HP Web JetAdmin. WWW T o obtain HP softw are f or UNIX/Linux netw orks, visit the HP Customer Care online at http:/[...]

  • Page 134

    EN Chapter 6 133 Configuring the printer f or the netw ork at the printer contr ol panel Y ou might need to configure cer tain netw ork parameters on the printer . Y ou can configure th ese pa rameters f rom the printer control panel, the embedded W eb ser ver , or fo r most netw orks, fro m the HP Web JetAdmin softw are (or the HP LaserJet Utility[...]

  • Page 135

    134 Printer Interfac es EN T o configure the Novell NetW are parameter s fr om the printer contr ol panel 1 Press M EN U until HP EIO 1 or 2 MENU dis plays. 2 Press I TEM until CFG NETW ORK=NO displays . 3 Press V ALUE until CFG NE TWORK=Y ES displa ys. 4 Press S ELECT once. CFG NE TWORK=Y ES displa ys. 5 Press I TEM until CFG IPX/ SPX=NO displays [...]

  • Page 136

    EN Chapter 6 135 Configuring TCP/IP parameters Y ou can use the printer control panel to config ur e the f ollowing TCP/IP parame ters: usage of the BOO TP file f or co nfigurat ion paramet ers (the def ault is to use the BOO TP file) IP addre ss (4 bytes) subnet mask (4 bytes) def ault gatew ay (4 byt es) TCP/IP connection timeo ut (in seconds) No[...]

  • Page 137

    136 Printer Interfac es EN 9 If yo u ke e p BOO TP=YES * , t he values f or the TCP/IP parameters will be provided b y the BOO TP file , RARP , or DHCP and no other TCP/IP configur ation is necessary . Skip to step 17. – OR – Press V ALUE to change the v alue of the BOOTP= parame ter . BOOTP=N O displa ys. 10 Press S ELECT to sav e the select i[...]

  • Page 138

    EN Chapter 6 137 T o configure Apple AppleT alk parameter s fr om the printer contr ol panel 1 Press M EN U until HP EIO 1 MENU displa ys. 2 Press I TEM until CFG NETW ORK=NO * displays . 3 Press V ALUE until CFG NE TWORK=Y ES displa ys. 4 Press S ELECT once. CFG NE TWORK=Y ES * displa ys. 5 Press I TEM until CFG ETAL K=NO * dis pla ys. 6 Press V A[...]

  • Page 139

    138 Printer Interfac es EN Disabling netw ork protocols (opt ional) By f actory default , all suppor ted network protocols are enab led. Disab ling unused protocols ha s the f ollowing benefits: decrease s pr inte r- ge n erated ne twor k traffic pre vents unau thorized users from printing to th e printer pro v ides only per tinent inf o rm ation o[...]

  • Page 140

    EN Chapter 6 139 T o disable D LC/LLC 1 Press I TEM until DLC/LLC= ON * displays . 2 Press V ALUE to change to DLC/LLC= OFF . 3 Press S ELECT to sav e the new status. DLC/LL C=OFF * displa ys . 4 T o disable anot her protocol, find the appropriate section. – OR – Press G O to retur n t he pr inter to the READY state. T o disable TCP /IP 1 Press[...]

  • Page 141

    140 Printer Interfac es EN[...]

  • Page 142

    EN Chapter 7 141 7 Consumab les and cleaning Overview This chapte r provides an ov er view of the pr inter ’ s consumab le items . The chapter includ es the f ollo wing sections: Making room a rou nd the printer f or replacing consumab les Appro ximate replacement intervals f or consumable it ems Locating co nsumables En vironmental co llectio n [...]

  • Page 143

    142 Consumables and cleaning EN Making r oom around the printer f or replacing consumables The f o llowing illustr ation shows the clear ance necessar y around the prin te r for replacing consum ables. Figure 7-1 Consumable re placem ent clearance diagram 1 To p v i e w 2 Side vie w[...]

  • Page 144

    EN Chapter 7 143 Consumable replacement guidelines T o f acilitate consumable replacement, k eep the f ollowing guidelines in mind when setting up the printer . Sufficient sp ace is req uired in the front and rear of the printer f or removing consumab le items . The printer should be loca te d on a flat, st urdy surf ace. 102 mm (4 in) of space is [...]

  • Page 145

    144 Consumables and cleaning EN Appr o ximate replacement intervals f or consumable items Y ou can identify consumab le items by their labe ling and their b lue plastic handles . WWW F or instruction s on installing con sumab les, see the installati on guides supplied w ith each c onsumable item or visit http:// www .hp .com/ suppor t/lj4550 . When[...]

  • Page 146

    EN Chapter 7 145 The f ollowing tab le lists the replace ment inter v als f or printer consumab le items and the cont rol panel messages that prompt you when to repl ace ea ch item. 1 Approximate average A4/letter-size page count based on 5% coverage of ind ividual toner colors. Page counts are only estimations, and usage conditions and print patte[...]

  • Page 147

    146 Consumables and cleaning EN Locating consumables The f o llowing figure illustr ates the location of each consumable item. Figure 7-2 Consumable item locations 1 T oner car tr idges 2 Imaging drum car tr idge 3 T r ansf er belt 4 Air filters 5 Fuser 6 T ransf e r ro ller 5 6 4 3 2 1[...]

  • Page 148

    EN Chapter 7 147 En vir onmental collection pr ogram Hewlett-P ackard enco urag es resp on sible dispo sal of HP LaserJ et printer supplies thr ough its Planet P ar tners Prog ram. F or details on this progr am, see the recycling instruction guide enclosed with each consumab le item. This prog ram ma y not be av ailable in all co untries. The f oll[...]

  • Page 149

    148 Consumables and cleaning EN Cleaning the printer Cleaning e xcess toner fr om the printer T oner from the ye llow , magenta, and cyan toner car tr idges will accumulat e o n th e f la ps that co ver the ton er car tridges. Alt hou gh th is accumulat ion of toner do es not cause an y print def ect, the e xcess toner needs t o be cleaned from the[...]

  • Page 150

    EN Chapter 7 149 Cleaning the toner density sensor The toner de nsity sensor should be cleaned whene v er the imaging drum is replaced or wh ene ver the control p anel message DENSITY SENSOR OUT O F RANGE displays . CA UTION T o a v oid scratching th e sensor , do not clean it with an y paper products . T o clean the toner density sensor 1 Open the[...]

  • Page 151

    150 Consumables and cleaning EN 5 Re-inser t the imaging drum. 6 Close the to p fron t dra w er . 7 Replace the cleaning brush and firmly close the lower fr ont dra wer . 5 7 6[...]

  • Page 152

    EN Chapter 8 151 8 Pr inter control panel messages Overview This chapter lists printer control panel messages an d e xplains their meaning. The con trol panel displa ys four typ es of messages . These message types are: Status messages W ar ning messages Attention mess ages Critic al er ro r me ss ages[...]

  • Page 153

    152 Printer control panel me ssages EN Message types Status messages Status messages ref lect the current st at e of the printer . The y inf or m the user of no r mal printer operat ion and do not requir e user inter action to clear them. The y change as the state of the printer changes . Whene ver the printer is ready , not b usy , and has no pe n[...]

  • Page 154

    EN Chapter 8 153 Printer contr ol panel messages The f ollowing tab le lists the printer control panel me ssages f or this printer . Pr inter messages with numeric prefixes are listed in numer ical order . Printer messages without numeric prefix es are listed in alphabetical or der . Note Except when the printer is initially tu r ned on, messages a[...]

  • Page 155

    154 Printer control panel me ssages EN CHECKING PAPER PATH The pri nter is perf or mi ng an inter nal test. When finished, the printer remains offline. When the test has fini shed, press G O to retur n the pr inter to the READ Y state. CHECKING PRINTER The pri nter is perf or mi ng an inter nal test. This process should take approximately 30 second[...]

  • Page 156

    EN Chapter 8 155 DENSITY SENSOR OUT OF RANGE alternates wi th CLEAN DENSITY SENSOR A density sensor out of range error was detected during a color calibration. The density sensor may be dir ty . Inspect an d clean the sensor (see “ Cleanin g the toner density sensor ” on page 149 f or cleaning instructions). DRUM ERROR REPLACE KIT An error has [...]

  • Page 157

    156 Printer control panel me ssages EN [FS ] FILE OPERATION FAILED The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as tr ying to download a file to a non- e xistent director y . No action required. [FS ] FILE SYSTEM IS FULL The hard disk, flash DIMM, or RAM disk is full. Delete files from the [...]

  • Page 158

    EN Chapter 8 157 MANUALLY FEED [SIZE] Load the requested pape r into Tr a y 1 . Press G O if the desired paper is already loade d in T ra y 1. MANUALLY FEED TRAY 1 ENVELOPE Load env elopes into T ra y 1. Press G O if en v elop es are already loade d in T ra y 1. MANUALLY FEED [TYPE] [SIZE] Load the requested pape r into Tr a y 1 . Press G O if the [...]

  • Page 159

    158 Printer control panel me ssages EN PAGE CANNOT PRINT NOW alternates with RETRY WHEN PRINTING STOPS An inter nal page has been requested while the pr inte r is processing an incomi ng job . Internal pages are not per mitte d to interrupt and can onl y be pr inted when the printer is in th e READ Y state. Request the inter nal page when the prin [...]

  • Page 160

    EN Chapter 8 159 PRINTING DEMONSTRATION 1 The pri nter ’ s Lase rJet demo page is being generated. The pr inter will retur n to the online READ Y state upon the completion of the page. No action required. PRINTING ENGINE TEST The engine test p age is being printed. The printer retur ns to the READ Y state upon completion of this page. No action r[...]

  • Page 161

    160 Printer control panel me ssages EN READY The printer is onlin e and ready to receive data, and no status or de vice attendance messag es are pending. No action required. REINSTALL TRANSFER BELT The transf er belt is broken or incorrectly installed. Remov e the transf er be lt. Inspect the transfer belt f or damaged areas and replace it if neces[...]

  • Page 162

    EN Chapter 8 161 TONER [COLOR] OUT alternates wi th PRESS SELECT TO CHANGE TONER The toner car t r idge sp ecified is out of toner . If the TO N ER O U T setti ng in the CONFIGU RA TION MENU is set to O VERRIDE , pressing G O will resume prin ting. Press S ELECT to enter the toner replacemen t menu . Press G O to resume printing witho ut changing t[...]

  • Page 163

    162 Printer control panel me ssages EN TRAY X SIZE= [SIZE] Media has been loaded in to the specified tra y . The most recently confi gured media size will be displa yed with a n aster isk n e xt to it. Press -V ALUE + to vie w all the possib le media siz es . Press S ELECT to displa y the current media size . Press G O to remo v e the message. TRAY[...]

  • Page 164

    EN Chapter 8 163 13.XX PAPER JAM alternates wi th: CHECK ALL REAR DOORS or CHECK MIDDLE FRONT DRAWER or CHECK FRONT DUPLEX DRAWER A jam has occurred. XX specif ies the type of paper jam. HP LaserJet 4550/4500 XX Description 1 /0 P aper jam in paper feed area 5/1 P aper jam in fusing unit area 6/2 P aper jam in fusing unit area 10/3 P ape r jam in r[...]

  • Page 165

    164 Printer control panel me ssages EN 22 EIO X BUFFER OVERFLOW alternates wi th PRESS GO TO CONTINUE The I/O buff er for th e EIO card in slot X has ov erflowed. Press G O to resume pri nting and then resend the job . 22 PARALLEL I/O BUFFER OVERFLOW alternates wi th PRESS GO TO CONTINUE The printer ’ s parallel b uff er has over fl owe d. Press [...]

  • Page 166

    EN Chapter 8 165 49 ERROR (XXXX) CYCLE POWER A communication error has occurred. T ur n the pr inter off and then on to clear the error . If this does not solve the prob l em tr y the f ollowing: 1) Cancel the current prin t job from y our PC or server . Resend the pr int job. If this does not work, tr y sending a different job . 2) If y our comput[...]

  • Page 167

    166 Printer control panel me ssages EN 53.XY.ZZ ERROR BASE MEM BANK B or 53.XY.ZZ ERROR DIMM A BANK B alternates wi th PRESS GO TO CONTINUE alternates wi th NO MORE ERRORS CONTINUING Indicates a memor y error . If a DIMM caused the error , the DIMM will not be recogni zed. V alues of X , Y , and Z are as f ollows: X Memor y T y pe 0R O M 1R A M Y D[...]

  • Page 168

    EN Chapter 8 167 54.2 PRINTER ERROR A toner car tridge has been incorrectly installed. T ur n off the pr inter , and open the top cov er . Locate the ca rousel brake release and press the metal tab with the end of a pen. With your other hand push the caro usel around to the positio n re quired to remov e the toner car tridge. If the carousel is sti[...]

  • Page 169

    168 Printer control panel me ssages EN 57.X PRINTER ERROR alternates wi th CYCLE POWER TO CONTINUE An error has occurred where X is indicated below: X Descr iption 1 F an motor 1 malfunction 2 F an motor 2 malfunction Clear the error by turning th e printer off and then on. If the prob lem p ersists , call HP Suppor t. 57.3 FAN ERROR alternates wi [...]

  • Page 170

    EN Chapter 8 169 66.00.XX SERVICE ERROR alternates wi th CHECK CABLES AND CYCLE POWER A f ailure has occurred in an e xter nal paper handling outpu t device. Make sure the cab les from the e xter nal paper handlin g output de vice are se curely plugged into the printer . Clear the error by turning the pr inter off and then on. 68 NVRAM ERROR CHECK [...]

  • Page 171

    170 Printer control panel me ssages EN Contr ol panel messages f or e xternal de vices Some control panel messages will only occur if an e xter nal device attached to the p rint er has ca used o r create d an err or . The following tab le contai ns these cont rol panel message s. F or more inf or m ation regarding the e x ternal de vice error , see[...]

  • Page 172

    EN Chapter 8 171 TOO MANY PAGES IN JOB TO FINISH The finisher device attempted to finish a job that contained more pages than the finishe r de vice was capab le of processing. Remov e the e xcess pages and retr y finishing the pr i nt job . 66.XX.YY FINISHER FAILURE alternates wi th CHECK CABLES AND CYCLE POWER A f ailure has occurred in an e xter [...]

  • Page 173

    172 Printer control panel me ssages EN[...]

  • Page 174

    EN Chapter 9 173 9 Solving prob lems with the pr inter Overview This chapte r provides informa tion on so lving and prev entin g printer proble ms such as paper jams and image def ects. The chapter includes the follo wing sections: Basic troub leshooting ch ecklist P aper jam locations P ap er jam re cov e r y Common causes of pa per jams Clearing [...]

  • Page 175

    174 Solving problems with the printer EN Basic tr oubleshooting chec klist If y ou are e xper iencing prob lems with the printer , this chec klist ma y help iden tify the ca use of the problem. Is the pr in te r con nected to power? Is the pr in te r in t he READY state? Are all necessary cables connected? Are an y messa ges displa y ed on the cont[...]

  • Page 176

    EN Chapter 9 175 P aper jam locations Use this illustration to troub leshoot paper jams in the printer . F or instr u ctio ns on clea r in g pape r jams, see “ Clearing paper jams ” on page 178 . Figure 9-1 P aper jam locatio ns (shown with the optional 500-sheet paper feeder and duplex printing accessory installed) 1 Input T ra y 1 area 2 T ra[...]

  • Page 177

    176 Solving problems with the printer EN P aper jam reco very This pr inter provides P aper Jam Recov er y , a feature that allo ws you to set whether th e printer shou ld attempt to autom atically recov er from paper jams . If P aper J a m Recov er y is enab led, when a paper jam occurs, all pages aff ected by the jam will be repr inted. The optio[...]

  • Page 178

    EN Chapter 9 177 Common causes of paper jams The f ollowing tab le lists common ca uses of paper jams and suggested solutions fo r resolving them. Note If the printer still continues to jam, contact HP Customer Suppor t or your authorized HP ser v ice provider . See “ HP Customer Care options worldwide ” on page 252 . Cause Solution Print medi [...]

  • Page 179

    178 Solving problems with the printer EN Clearing paper jams Clearing jams in the middle fr ont drawer area 1 Pull open the middle front dra wer to access the media. Note When remo ving the tr ansf er belt assemb ly , do not touch the tr ansf er belt material. 2 Remov e the transf er belt assembly b y lifting up on its b lue handles. 3 Remov e any [...]

  • Page 180

    EN Chapter 9 179 4 Reinstall the transf er belt. 5 Close the dra wer . The printer will warm up an d re tur n to th e READY state. Note If this act ion does not resolve the prob lem, the printer will displa y an alter n at e me ss age. 4 5[...]

  • Page 181

    180 Solving problems with the printer EN Clearing jams in the T ra y 2 area Note It is a good idea to inspect the inpu t tra ys when clea r ing pape r jams. Howe ver , opening and closing input tra ys has no eff ect on c lear ing paper jam me ssages. 1 Pull out T ra y 2 and pla ce it on a flat surf ace. 2 Inspect the ro ller s and remo v e any par [...]

  • Page 182

    EN Chapter 9 181 Clearing jams in the optional T ra y 3 area Note It is a good idea to inspect the inpu t tra ys when clea r ing pape r jams. Howe ver , opening and closing input tra ys has no eff ect on c lear ing paper jam me ssages. 1 Pull out T ra y 3 and pla ce it on a flat surf ace. 2 Inspect the ro ller s and remo v e any par t ially f ed me[...]

  • Page 183

    182 Solving problems with the printer EN Clearing jams in the rear door areas W ARNING! Do not touch the fuser: it is hot and could cause burns! The fuser ’ s operatin g temperatur e is 190 ° C (374 ° F). W ait 30 minutes to allow the fuse r to coo l down bef ore touching the fuse r . 1 If the duplex printing acce sso r y is installed, open t h[...]

  • Page 184

    EN Chapter 9 183 5 Close the fu ser door . 6 Close the upper re ar door . 7 Close the rear duple x cov er if it was opened. The pr inter will warm up and retur n to the RE ADY state. Note If these actions do not r esolve the prob lem, the printer will displa y an alter n at e jam me ssa ge. 5 6 7[...]

  • Page 185

    184 Solving problems with the printer EN Clearing jams in the fr ont duplex drawer area 1 Pull out the duple x dra w er and place it on a flat surf ace. 2 Remov e media from the duple x draw er . Rotate th e thu m bw he e l to eject media. Be su re to remo v e any torn pieces of media. 3 Inspect insid e the pr inte r an d remo v e media. Be sure to[...]

  • Page 186

    EN Chapter 9 185 Media-handling pr oblems Use only media that meets the specif ications outlined in the HP LaserJet Printer F amily P aper Specification Guide . F or media specificat ions f o r this printer , see “ Suppor ted media weights and siz es ” on page 67 . Printer feeds multiple sheets Cause Solution The input tra y is overfilled. Remo[...]

  • Page 187

    186 Solving problems with the printer EN Media does not feed auto matical ly Cause Solution Manual f eed is selected in the software application. This pr inter does not suppo r t manual feed. Do not select manual feed in your software applicati on. The correct size of media is not loaded. Load the correct size of media. The input tra y is empty . L[...]

  • Page 188

    EN Chapter 9 187 T ransparencies or glossy paper will no t feed Cause Solution The correct media type is not specified in your software or printer driver . V erify that the corre ct media type is selected in your softw are or printer dr i ver . The input tra y is overfilled. Remov e e xcess media from the input tra y . Do not load more than 50 tran[...]

  • Page 189

    188 Solving problems with the printer EN Output is curl ed or wrinkled Cause Solution Media does not meet the speci fications for this printer . Only use media that meets the media-use specifications f or this prin ter (see “ Suppor ted media weights and sizes ” on page 67 ). Media is damaged or in poor condition. Remove media from the input tr[...]

  • Page 190

    EN Chapter 9 189 Printer response pr oblems No displa y messa ge Cause Solution The pri nte r ’ s power s wi tch (standby b utton) is in the standby position. V er ify that the pri nter is on. F ans ma y r un while the printer is in stan dby mode (off). The pri nte r ’ s memor y DIMMs are de f ectiv e or installed in correctly . V er ify that t[...]

  • Page 191

    190 Solving problems with the printer EN Printer is on, but not hing prints Cause Solution The pri nte r ’ s READ Y indicator light is not lit. Press G O to retur n the printer to the READY state. The top cov er is not closed properly . Close the top cov er firmly , verifying that it is proper ly latch ed. The D ATA indicator is flashing. The pr [...]

  • Page 192

    EN Chapter 9 191 Printer is on, but is not receiving data Cause Solution The pri nte r ’ s R EADY indicator light is not lit. Press G O to return the pr inter to the READY state. The top cov er is not closed proper ly . Close the top cov er firmly . A printer message other than READY appears on the pr inter control panel. See Chapter 8 f or troub[...]

  • Page 193

    192 Solving problems with the printer EN Unable to select the print er from th e computer Cause Solution If y ou are using a s witch b o x, the printe r ma y not be selected for y our computer . Select the correct pr inter through your switch bo x. The pri nte r ’ s READ Y indicator light is not lit. Press G O to retur n the printer to the READY [...]

  • Page 194

    EN Chapter 9 193 Printer contr ol panel prob lems Contr ol panel settings w ork incorrectly Problem Solution The printe r control panel display is b lank or is not lit, ev e n when the fan is r unning. F ans may run while the pr in ter is in standby mode (off). Press the pr inter ’ s power s witch to tur n the pr inter on. Printe r settings in yo[...]

  • Page 195

    194 Solving problems with the printer EN Print quality tr oubleshooting Unless otherwise specified, all ref erences in this section to horizontal or ver tical directions of pr int qu ality problems refer to problems found on letter and A4-siz ed media in por tr ait orientation. Additional def ect inf orm ation is found in the f ollowing sections: R[...]

  • Page 196

    EN Chapter 9 195 Image defect ruler Color toner car tridg e 30 mm (1 .2 in) Blac k toner cartridge 37 mm (1.5 in) T ransfer r oller 53 mm (2.1 in) Imaging drum 152 mm (6 in) Fuser 131 mm (5.2 in) T ransfer belt 40 mm (1.6 in) Fir st occurren ce of pri nt defec t[...]

  • Page 197

    196 Solving problems with the printer EN Image defects F or mo re inf or mation on a specific image def ect, see the page numbers below each image in th e table below . Image defect table Bac k ground scatt er ( see page 197 ) Banding and horizontal lines ( see page 197 ) Blac k lines ( see page 198 ) Blank page(s or missing color) ( see page 199 )[...]

  • Page 198

    EN Chapter 9 197 Bac kgr ound scatter The media does not mee t HP specifications . Use media that meets HP specifications ( see page 67 ). The toner cartr idge is def ectiv e, repl ace th e toner car tridge. There is e xcess toner inside of the printer . Clean the printer ( see page 148 ). The transf er roller is dir ty or wor n. Banding and horizo[...]

  • Page 199

    198 Solving problems with the printer EN Banding — horizontal The imaging dr um ma y ha v e been e x posed to light, and will need to be replaced . The transf er belt ma y accumulate e x cess toner on its roller s causing a ran dom mechanical banding. If y ou notice b uildup on the rollers, replace th e transfer kit. Banding — ver tical The b l[...]

  • Page 200

    EN Chapter 9 199 Blank pages or missing a color Y our softw are application is sending an e xtr a page-eject command. • V erify that a separato r page is not enab led in the printer driv er by accessing the driver proper ties. • Chec k to v erify that an e xtra pag e has not been inser ted within the docum en t. There is a prob lem with the net[...]

  • Page 201

    200 Solving problems with the printer EN Distor ted image The paper doe s not meet HP paper specifications or is st ored imprope r ly ( see page 67 ). The printer opera ting en vironment does no t me et HP specifications ( see page 235 ). Dr opouts The paper doe s not meet HP paper specifications ( see page 67 ). The printer ’ s operating en viro[...]

  • Page 202

    EN Chapter 9 201 F aded print, faded areas, or faded vertical streaks The message TRANSFER KIT LOW ORDER KIT appears on the printer control panel. Print out a configur ation page to ve rify the remaining life of the transfer belt. Rep lace the t ransf er belt if necessar y . The moisture conten t of y our paper is une v en or too low . Use paper fr[...]

  • Page 203

    202 Solving problems with the printer EN To n e r s m e a r There is e xcess toner on the paper . Reprint the page . The fusing roller s hav e e xcess toner on them. Print 5 to 10 pages to clean the e xcess to ner from the roller s. The media does not mee t HP specifications ( see pa ge 67 ). Use media that meet s HP media specifications . The tone[...]

  • Page 204

    EN Chapter 9 203 Ghosting Full-page gho sting occurs when an image prints in full color on one page , bu t a f aded copy of it is also seen on the f ollowi ng page . Replace the tr ansf er kit. If the imaging drum is near end of lif e, replace it. If the ton er car tr idge is near end of lif e , replace it. The media you are using is not with in sp[...]

  • Page 205

    204 Solving problems with the printer EN Light, dark, or faded print The message TRANSFER KIT LOW REPLAC E TRANSF ER KIT appears on the printer co ntrol panel. Print out a config uration page ( se e page 49 ) to verify th e remain ing lif e of the transfer belt. Replace the tr ansf er belt if necessar y . The moisture conten t of y our paper is une[...]

  • Page 206

    EN Chapter 9 205 Marbl ed output Print a configuratio n pag e( see page 49 ), and ref er to the color b loc ks at the bottom of th e page. Rep lace the toner cartr idge of the color or color s that are marb led. Random spots The media does not meet HP media specifica tions ( see page 67 ). Use paper tha t meets HP med ia specifica tions. The printe[...]

  • Page 207

    206 Solving problems with the printer EN Imaging drum def ects Causes: Damage such as scra tches o r dents on t he imag ing drum. These usually appear as b lack or white marks on the page . P aper dust adhering to the imaging drum. These usually ap pear as white marks in the dark pr inted areas of the page . Exposure of por tions of the ima g ing d[...]

  • Page 208

    EN Chapter 9 207 Overhead transparency def ects Overhead transparencies may displa y any of the image quality def ects shown in t he previous samples. In additi on, beca use tran sparencies are plia bl e while in the print path, the y are subject to being marked by the media-han dling compone nt s. Note Allow tr ansparencies to cool at least 30 se [...]

  • Page 209

    208 Solving problems with the printer EN Dull or dark transparencies If the transparenc y colo rs ar e du ll or da r k, en su re the tran sparencies meet the specifica tions f or this printer (par t numbe r C2934A f or letter , and C2936A f or A4). The selected colors are und esirab le when printed. Select diff erent colors in your softw are applic[...]

  • Page 210

    EN Chapter 9 209 Repetitive defects on transparencies Unwant ed marks of the same size and shape appea r in the same v er tical area on most pages . Print out a configurat ion page to v erify the remaining lif e of the imaging drum. If the printer control panel displa ys DRUM LIF E OUT R EPLACE K IT , replace the imaging drum. Unwa nted marks of t [...]

  • Page 211

    210 Solving problems with the printer EN Color printing pr oblems Printing black instea d of co lor Problem Solution Color mode is not selected in your software application or pr inter dr iver . Select color mode instead of gra yscale or monochrome mode in your softwa re applicati on or pr inte r dr iver . The correct printer dr iver is not selecte[...]

  • Page 212

    EN Chapter 9 211 Note Se v eral f actors can influence your ability to match printed colors to those on your monitor . T hese factors include pr int m edia, overhead lighting, softw are applications , oper ating system palette s, monitor s, and video card s and driver s. Inconsistent colors after loading toner Problem Solution Another toner color m[...]

  • Page 213

    212 Solving problems with the printer EN Incorrect printer output Incorrect f onts are printed Problem Solution The f ont has not been correctly selecte d in your softw ar e appl ication. Re-select the f ont in y our software application. The font is not av ailable to the printer . Download the f ont to the pr inter or use ano ther f ont. (In Windo[...]

  • Page 214

    EN Chapter 9 213 Erratic, missing cha racters or interrupted printout Problem Solution The interf ace cable is of poor quality . T r y using a different, higher-quality , IEEE- compliant cable . P arallel cab les can be no longer than 1 0 mete rs (30 f eet). The interf ace cable is loose . Disconnect and reconnect the interface cab le. The interf a[...]

  • Page 215

    214 Solving problems with the printer EN Software application pr oblems Unable to change system sele ctions thr ough software Cause Solution System software changes are loc ked out b y the printer contro l panel. See Chapter 6 “ Printer In terfaces ” . Consult with your ne twor k admi nistrator . Y our software application does not suppor t sys[...]

  • Page 216

    EN Appendix A 215 A DIMM Installation Overview The printer is designed for easy installation of a dditional memory . This chapter provides inf o r mation on installing memor y .[...]

  • Page 217

    216 DIMM Installation EN DIMM conf iguration This printer suppor ts up to 192 MB of memory . Y ou can add ad ditional Random Access Memor y (RAM) to this pr inter by installing Dual Inline Memory Modules (DIMMs). The printer uses 168-pin, non-parity , synchronous DRAM memor y modules . Extended Data Output (EDO) DI MMs are not supported. Y ou can i[...]

  • Page 218

    EN Appendix A 217 Installing DIMMs T o ins tall a DIMM CA UTION T o reduce the possibility of damage caused by static electricity , alwa ys wear an electrostatic discharge ( ESD) wr ist strap o r touch the surf ace of the antistat ic pac kage be f ore hand ling DIMMs . When handling t he f ormatter board, w ear an antista tic wrist strap or frequen[...]

  • Page 219

    218 DIMM Installation EN 4 Slide out the f ormatter board and set it on a clean, flat, g round ed surf ace. 5 Align the connecto rs on the DIMM with the notches in the DIMM slot. Inser t the DIMM into the s lot and then fir mly push the DIMM lift loc king le v ers into posi tion. Note Repeat step 5 f or each DIMM y ou are installing. 6 Inser t the [...]

  • Page 220

    EN Appendix A 219 7 Tighten th e scr ews. 8 Reconnect the po wer an d interf ace cab les. 9 T ur n the power on. The pr in te r automatically updat es the memory configura tion to include the ne wly installed DIMMs. 7 9 8[...]

  • Page 221

    220 DIMM Installation EN V erifying DIMM installation T o v erify that the DIMM installation was successful, print out a configura tion page (see Chap ter 2 ). I f the DIMM has been installed properly , the figu re in the M emor y section of the co nfigurat ion page will reflect the new total amount of memor y . If the DIMM contains resources such [...]

  • Page 222

    EN Appendix A 221 Resour ce saving/permanent resour ces Utilities or jobs that y o u download to the pr inter sometimes include resources (f or e xample, f onts, macro s, or patt er ns). Resources that are inter nally mar ked as per man ent rema in in the pr inter ’ s memor y until you turn th e pr inte r ’ s pow er off . Use the f ollowing gui[...]

  • Page 223

    222 DIMM Installation EN Installing EIO car ds/mass storage T ur n off the printer bef ore instal ling the EIO card or ma ss storag e de vice. See the f o llowing fig ure f o r orientation and location of the EIO card or optional m ass storage de vice , such a s a hard disk. Use HP Resource Manager to ma nage f onts on a mass storage de vice ( page[...]

  • Page 224

    EN Appendix B 223 B PCL commands Overview This printer suppor ts the use of the Printer Control Languag e (PCL). Most soft ware ap plications pro vide the printer with necessar y language inf ormation. How e v er , some ap plications do not pro vide the p rinter with language inf or mation and requ ire the user to enter printer commands . See y our[...]

  • Page 225

    224 PCL comm a nd s EN PCL commands PCL printer commands instruct the printer which tasks to p erf orm or which f onts to use fo r specific pr int jobs. PJL commands The HP Printer Job Language ( PJL) pro vides contro l abov e PCL and other pr inte r langua ges. The four major functio ns provided by PJL are: printer language switching job separ ati[...]

  • Page 226

    EN Appendix B 225 Interpreting PCL printer command syntax Bef ore using pr inter commands , compare the f ollowing charact ers: Note Y ou must use the e xact character and case specif ied f or PCL printer commands . Many printe r comma nds use the lowercase letter L ( l ) and the numbe r one (1), or the uppercase letter O (O) and the n umber z ero [...]

  • Page 227

    226 PCL comm a nd s EN Combining escape sequences in PCL Printer command syntax Escape sequences can be combine d into one escape-sequen ce string. There are three impor tant rules to f o llow when combining code: The first two characters after th e <esc> character must b e the same. When combining sequences , change the upp ercase (terminati[...]

  • Page 228

    EN Appendix B 227 Entering escape character s Note PCL printer commands alw a ys begin with the escape charact e r (<esc>) . The f ollowing tab le lists the escape char acter entries f or various applications . Application Escape Character Entr y What Appears Lotus 1-2-3 a nd Symphony T ype 0 27 027 Microsoft W ord for DOS Hold down A LT an[...]

  • Page 229

    228 PCL comm a nd s EN Selecting PCL f onts The printer f ont list provides PCL printer commands f or selecting f onts. (See “ Pr inting a list of a v ailab le printer f onts ” on page 121 .) A sample section of a f ont list is show n be low . There is one v ar iab le bo x f or entering symbol sets and one f or entering point size. Unless these[...]

  • Page 230

    EN Appendix B 229 Note F onts a re eith er fix ed or propo r tional in spacing. This printer supp or ts fix ed f onts (Courier , Letter Goth ic, and Lineprinter) and prop or tional f onts , including CG Times, Arial ® , and Times Ne w Roman. Fix ed-space f onts are best used in app lications such as spreadsheets and databases, where it is impor ta[...]

  • Page 231

    230 PCL comm a nd s EN P ag e Control Comman ds P aper Destination <esc> & l #G 0 = A u tomatic Selector 1 = T op Output Bin (face-down) 2 = Rear Output Bin (f ace-up) P aper Source <esc> & l #H 0 = Prints or ejects current page 1 = T ra y 2 4 = T ra y 1 5 = T ray 3 (500-sheet paper feeder) P aper Size <esc> & l #A 1 =[...]

  • Page 232

    EN Appendix B 231 Orientation <esc> & l #O 0 = P or trait 1 = Landscape 2 = Re verse P or tra it 3 = Re verse La n ds cape T op Margin <esc> & l #E # = Number of lines T e xt Length (bottom margin) <esc> & l #F # = Number of lines from top margin Left Margin <esc> &a#L # = Column number Right Margin <esc&g[...]

  • Page 233

    232 PCL comm a nd s EN Programming Hints End of L ine Wr ap <esc> &s#C 0 = Enab le 1 = Disab l e V ector Graphics Switching Enter PCL Mode < esc> %#A 0 = Use pre vious PCL curso r position 1 = Use current HP-GL/2 pen po sition Enter HP-GL/2 Mode <esc> %#B 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor positi [...]

  • Page 234

    EN Appendix B 233 Primar y Pitch <esc> (s#H # = Characters/Inch Set Pitch Mode <esc> &k#S 0 = 10 4 = 12 (elite ) 2 = 16.5 - 16 .7 (compressed) Primar y Height <esc> (s#V # = P oin ts Primar y Style 1 <esc> (s#S 0 = Upr ight (solid) 1 = Italic 4 = Conde nsed 5 = Conde nsed Italic Primar y Strok e W eight 1 <esc> (s#[...]

  • Page 235

    234 PCL comm a nd s EN[...]

  • Page 236

    EN Appendix C 235 C Specifications Electrical specifications Note P ow erSa v e def ault activ ation time is 30 min utes . This inf or mation is preliminar y . See http ://www .hp .com/sup por t/lj4550 f or current inf or mation. 110-V olt M odels 220-V olt M odels P ower Requirements 100-127V (+/- 10%) 50/60 Hz (+/- 2 Hz) 220-240V (+/- 10%) 50/60 [...]

  • Page 237

    236 Specifications EN Operating en vir onment specifications Acoustic emissions T emperature Recommended Allow ed 20 to 26 ° C/68 to 79 ° F 15 to 30 ° C/59 to 86 ° F Humidity Recommended Allow ed 20 to 50% RH 10 to 80% RH Altitude Allow ed 0 to 3100 m (0 to 10,000 ft) Operation P osition Printing Standby P er ISO 9296, DIN 45635,T .19 L PA 56 d[...]

  • Page 238

    EN Appendix C 237 En vir onmental pr oduct ste war dship program Pr otecting the en vir o nment He wle tt- P ac ka rd Co mpa n y is committed to pr o v iding q ualit y prod ucts in an en vironmentally sound manner . This HP LaserJet printer has been designed with se v eral attrib utes to minimiz e impacts on ou r en vironment. This HP LaserJet prin[...]

  • Page 239

    238 Specifications EN HP recyc ling program inf ormation: This HP LaserJet pr inte r also c ontr ibutes to protec tin g th e en vironment in the f ollowing w a ys: HP LaserJet printing supp lies — In many countrie s, this product's prin ting supp lies (e.g., toner c ar tridge, dr um, fu ser) can be returned to HP through th e HP Planet P ar [...]

  • Page 240

    EN Appendix C 239 WWW See Appendix D fo r HP LaserJet F amily P aper Specification Guide ordering inf or mation. F or do wnloadab le manuals, go t o http://www .h p . com/supp or t/lj4550 . When you connect, select Manuals . The user guide is pro vided on CD-ROM, which allo ws the same high-qualit y inf ormation to be provided without consuming the[...]

  • Page 241

    240 Specifications EN Regulatory statements FCC regulations This equipmen t ha s been tested and f ound to comply with the limits f or a Clas s A digital d e vice, pursuant to P ar t 15 of the F CC ru les. These limits are designed to pr ovide reasona b le protection against har mful interf erence in a residential installation. This equipment gener[...]

  • Page 242

    EN Appendix C 241 Canadian DOC regulations Complies with Canadian EMC Clas s A requirements. « Conform e à la classe A des nor mes canadiennes de compatibilit é é lectromagn é tiques ( CEM ). » VCCI statement (Japan) K orean EMI statement[...]

  • Page 243

    242 Specifications EN Dec laration of Conf ormity according to IS O/IEC Guide 22 an d EN 45014 Manufacturer ’ s Name: Manufacturer ’ s Address: Hewlett-P ackard Compan y 11311 Chind en Boulev a rd Boise, Idaho 83714-1021 USA dec lares that the pr oduct Prod uct Name: Model Number: Pr oduct Options: HP Color LaserJet 4550/4550N/4 550DN/4550 HDN [...]

  • Page 244

    EN Appendix C 243 Safety inf ormation Laser safety The Center f or De vices and Radiological Health (CDRH) of the U .S . F ood and Drug Administration h as implemented regulations f or laser products man uf actured since Augu st 1, 1976. Complia nce is mandatory f or pro ducts market ed in the United Sta tes. This printer is cer tified as a “ Cla[...]

  • Page 245

    244 Specifications EN Laser Statement f or Finland LASER TUR V ALLISUUS Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4 550 -laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite . Norm aalissa k ä yt ö ss ä kirjoittim en suojak otelointi est ää lasers ä teen p ää syn laitteen ulk opuolelle. Laitteen tur val[...]

  • Page 246

    EN Appendix C 245 VA R O ! Mik ä li kirjoittimen suojak otelo av ataan, olet alttiina n ä kym ä tt ö m ä lle lasers ä teilylle laitteen ollessa toiminnassa. Ä l ä katso s ä teeseen. V ARNING ! Om laserpr inter ns skyddsh ö lje ö ppnas d å apparaten ä r i funktion, uts ä ttas anv ä ndaren f ö r osynlig laserstr å lning. Betrakta ej [...]

  • Page 247

    246 Specifications EN Material Safety Data Sheet (MSDS) WWW Go to the HP Lase rJet Supplies web sit e to obtain the T oner Car tridge/D r um mate rial safety data sheet (M SDS). The addres s is http://www .hp.com/go/msds . Once at the site , select th e HP LaserJe t icon. If y ou do not ha ve acce ss to the Internet, call the HP FIRST (f ax on-dema[...]

  • Page 248

    EN Appendix D 247 D W a rr anty and suppor t inf or mation He wlett-P ac kar d W arranty Statement HP Color LaserJet 4550, O ne-year limited w arranty 4550N, 45 50DN, 4550HDN Printer 1 HP warr ants HP hardw are , accessories and supplies against def ects in materials and workmanshi p f or the period specified abo v e . If HP receiv es notice of suc[...]

  • Page 249

    248 Warranty and suppo rt information EN 7 T O THE EXTENT ALLO WED BY LOCAL LA W , THE ABO VE W AR RANTIES ARE EXCLUSIVE AND NO O T HER W ARRANTY OR C ONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SP ECIFICALL Y DISCLAIMS THE IMPLIED W ARRANTIES OR CONDITIONS OF MERCHANT ABILITY , SA TISF A CT OR Y QU ALITY , AND FITNESS FOR A P[...]

  • Page 250

    EN Appendix D 249 HP Maintenance Agreements HP has se vera l types of maintenance ag reements tha t meet a wide rang e of suppor t needs. On-site service agreements T o pro vide yo u with the suppor t lev el best suited to your system usage and support budget, HP has o n-site ser vice agreemen ts with three resp on se time s: Prior ity On-Site Ser [...]

  • Page 251

    250 Warranty and suppo rt information EN Suppor t inf ormation HP Customer Care Online Ser vices: for 24-hour access to inf or mation ov er your modem, we suggest these ser vic es: W orld Wide W eb URL — Printer d rivers, updated HP printer software, plus product and suppor t information may be obtained from the f ollowing URLs : in the U .S. htt[...]

  • Page 252

    EN Appendix D 251 HP direct or dering f or accessori es or supplies Call 1-800-538-8787 (U .S.) or 1-800-387-3154 (Canada) or link to U .S . – http://www .hp.com/go/ljsupplies or W orl dwide – http://www .hp.com/ghp/buy online.html to order supplies online. HP Support Assistant compact disc This suppor t tool off ers a comprehensive online inf [...]

  • Page 253

    252 Warranty and suppo rt information EN HP Customer Care options w orld wide In addition to t he p hone numb er s listed belo w , this guide cont ains worldwide sales and service addresses and phone numbers f or countries not listed here . HP Customer Care Centers W orldwide Customer Support and Pr oduct Repa ir Assistance f or the U .S. and Canad[...]

  • Page 254

    EN Appendix D 253 Customer Care Center s W o rldwide (cont in ued) In - country support numbers : HP provides a free telephone suppor t ser vice dur ing the warranty period. By calling a telephone number listed below , you will be connected to a responsive team w aiting to help you. If y ou require suppor t after your warranty has e xpired, you can[...]

  • Page 255

    254 Warranty and suppo rt information EN W orldwide Sales and Service Offices Note Bef ore calling an HP Sales and Ser vice office, be sure to contact the approp riate Custo mer Care Center n umber listed in th e “ HP Cust omer Care ” section. Products should no t be returned to these off ices. Product ret ur n inform ation is als o av ailab le[...]

  • Page 256

    EN Appendix D 255 F ax: (86) (10) 6505-1033 Hardware Repair Center and Extended W arranty Suppor t: Phone: (86) (10) 6262-5666x. 6101/2 (86) (10) 6261-4167 Colombia Hewlett-P ackard Colombia Calle 100 No . 8A -55 T orre C Oficina 309 Bogota, Colombia Czech Republic Hewlett-P ackard s . r . o . Nov o dvorsk á 82 CZ-14200 Praha 4 Phone: (420) (2) 61[...]

  • Page 257

    256 Warranty and suppo rt information EN Italy Hewlett-P ackard Italiana SpA Via Giuseppe di Vittorio, 9 Cer nusco Sul Na viglio I-20063 (Milano) Phone: (39) (2) 921-21 F ax: (39) (2) 921-04473 Japan Hewlett-P ackard J apan, Ltd. 3-29-21 T akaido-higashi Suginami-ku, T okyo 168 Phone: (81) (3) 3335-8333 F ax: (81) (3) 3335-8338 Hardware Repair Cent[...]

  • Page 258

    EN Appendix D 257 Russia A O Hewlett-P ackard 129223, Moskva, Olimpiyskiy prospekt, 16 Phone: (7) (95) 916-9811 F ax: (7) (95) 974-7829 Singapore Hewlett-P ackard Singapore (Sales) Pte Ltd 450 Ale xandra Road Singapore (119960) Phone: (65)275-3888 F ax: (65)275-6839 Hardware Repair Center and Customer Information Center : Phone: (65) 272-5300 Exten[...]

  • Page 259

    258 Warranty and suppo rt information EN[...]

  • Page 260

    EN Appendix E 259 E Embedded W eb ser v er Intr oduction This printer is equipped with an em bed ded W eb ser v er , which allows y ou to access info r mation about printer and netw ork activities. This chapter explains the f eatures and fun ctionality of the embedde d W eb ser v er .[...]

  • Page 261

    260 Embedded Web server EN Using the embedded W eb ser ver The embedded W eb ser v e r allows y ou to view printer and net w ork status and to ma nage printing functio ns from y our PC instead of from the pr inter c ontrol pa nel. This s er vice is designed f or offices using an IP netw ork and a standa rd W eb bro wser . Belo w are e xamples o f w[...]

  • Page 262

    EN Appendix E 261 Embedded W eb server pag e sets The embedded W eb ser v er has three sets of int er nal W eb pages f or collecting inf o r mation about th e printer and f or changing co nfiguration options . These sets are: Home pages De vice pages Networking pages When the embedd ed W eb server is acti v e , each set of pages is listed on the br[...]

  • Page 263

    262 Embedded Web server EN Devi ce Identif ication pa ge This page disp la ys the name , asset numbe r , network address , model number , and serial numb er f or this pr inter . T o set the n ame and asset numb er , see the description of the “ De vic e Identifica tion page ” under “ De vice p age se t ” . Device pa ge set The de vice pages[...]

  • Page 264

    EN Appendix E 263 Netw orking page set This set of pages allo ws the network administrator to configure the HP JetDirect card f or the printer . Ref er to the online Help and to th e HP JetDirect Print Ser v er Administra tor ’ s Guide f or more inf or mation. WWW T o download the HP JetDirect Print Ser v er Administrator ’ s Guide , go to http[...]

  • Page 265

    264 Embedded Web server EN[...]

  • Page 266

    EN Index 265 Inde x Numerics 500-sheet paper feeder See also Tray 3 ordering 31 A accessories See also consumables description 31 duplexer 89 ordering 31, 251 Tray 3 85 acoustic emissions 236 Adobe Acrobat Reader using 14 advanced functions, setting 63 attention light, interpreting 37 attention messages 152 auto continue 43 B bidirectional parallel[...]

  • Page 267

    266 Index EN shared environments 57 stopping a print job 94 using 36 controlling print jobs 23, 74 critical error messages, defining 152 customer support 252 obtaining software 250 worldwide 252 custom-size media 93 D data light, interpreting 37 Declaration of Conformity 242 default settings changing 58 resetting 64 defects image 194 density sensor[...]

  • Page 268

    EN Index 267 image defect table 196 defects 194 indicator lights, interpreting 37 input trays, configuring 41, 76 interfaces, printer Enhanced I/O configuration 129 J Japanese VCCI statement 241 job cancel 36 K Korean EMI statement 241 L laser safety 24 3 letterhead precautions 73 printing on 93 loading 500-sheet paper feeder 86 Tray 1 78 Tray 2 82[...]

  • Page 269

    268 Index EN P PANTONE ® colors 111 paper See also media curled output 188 custom-size, printing 93 glossy 70 handling 18 heavy 72 input trays, configuring 76 jams, locating 175 loading Tray 1 78 loading Tray 2 82 loading Tray 3 86 ordering 31 output 18 precautions 66 printing guidelines 69 recycling 239 selecting 66 sizes 67 trays, configuring 41[...]

  • Page 270

    EN Index 269 power requirements 235 resetting factory defaults 64 response problems 189 settings 43 settings, selecting 23 shared environment 18 shared environments 57 software, ordering 250 supplies 31 troubleshooting 49 warranty 247 Printer Control Language (PCL) command syntax 225 commands 223, 229 escape sequences 226 fonts, selecting 228 print[...]

  • Page 271

    270 Index EN T throughput 20 toner See also toner cartridges densities, setting 45 density sensor 149 ordering 31 toner cartridges replacement intervals 145 toner cartridges, recycling 237 transparencies feeding problems 187 ordering 31 tray capacities 68 tray capacities 67 priority, configuring 77 Tray 1 configuring 76 loading 78 printing from 78 [...]

  • Page 272

    [...]

  • Page 273

    cop y ri ght © 2000 Hew let t -P ack ard C ompany www .hp.com/su pport/lj4 5 5 0 english[...]