Heat & Glo ST-550TM-IPI manual

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Table of contents for the manual

  • Page 1

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 1 Models: ST -550TM-IPI • DO NOT store or use gasoline or other fl am- mable vapors and liquids in the vicinity of this or any other appliance. • What to do if you smell gas - DO NOT try to light any appliance. - DO NOT touch any electrical switch. DO NOT use any phone in your bu[...]

  • Page 2

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 2 Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on fi replace: _____________________ Dealership purchased from: _______________[...]

  • Page 3

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 3 Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury . • W ARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury . • CAUTION! Indicates a hazardous situation whi[...]

  • Page 4

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 4  = Contains updated information. 13 Finishing A. Splatter Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 B. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 48 C. Facing Material . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 5 B. Limited Lifetime W arranty Hearth & Home T echnologies LIMITED W ARRANTY Hearth & Home T echnologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet and electric appliances purchased from an authorized HHT dealer and installe[...]

  • Page 6

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 6 B. Limited Lifetime W arranty (continued) • This limited warranty does not extend to or include surface fi nish on the appliance or terminations, door gasketing, glass gasketing, glass discoloration, fi rebrick, pellet logs, kaowool or other ceramic insulating materials. Rust an[...]

  • Page 7

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 7 B. T empered Glass Speci fi cations Hearth & Home T echnologies appliances manufactured with tempered glass may be installed in hazardous loca- tions such as bathtub enclosures as de fi ned by the Con- sumer Product Safety Commission (CPSC). The tempered glass has been tested [...]

  • Page 8

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 8 H. Requirements for the Commonwealth of Massachusetts For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the [...]

  • Page 9

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 9 2 2 Operat ing Instruc tions Figure 2.1 General Operating Parts B. Y our Fireplace W ARNING! DO NOT operate fi replace before read- ing and understanding operating instructions. Failure to operate fi replace according to operating instructions could cause fi re or injury . If you[...]

  • Page 10

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 10 C. Clear Space W ARNING! DO NOT place combustible objects within 3 ft. of the front of the fi replace. High temperatures may start a fi re. See Figure 2.2. Avoid placing candles and other heat-sensitive objects within 3 ft. of the front of the fi replace. Heat may damage these o[...]

  • Page 11

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 1 1 H. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer . T o prolong battery life, remove them when using the transformer . 1. Turn off all electric power to the appliance. 2. This appliance is equipped[...]

  • Page 12

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 12 Initial Break-in Procedure • The fireplace should be run three to four hours continuously on high. • T urn the fi replace of f and allow it to completely cool. • Remove fi xed glass assembly . See Section 14.F . • Clean fi xed glass assembly . See Section 3. • Replace [...]

  • Page 13

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 13 Glass Cleaning Frequency: Seasonally By: Homeowner T ools Needed : Protective gloves, glass cleaner , drop cloth and a stable work surface. CAUTION! Handle fi xed glass assembly with care. Glass is breakable. • Avoid striking, scratching or slamming glass • Avoid abrasive clea[...]

  • Page 14

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 14 Porcelain Firebox Panel Cleaning Frequency: Seasonally By: Homeowner T ools Needed : Protective gloves, glass cleaner , drop cloth and a stable work surface. CAUTION! Handle fi xed glass assembly with care. Glass is breakable. • Avoid striking, scratching or slamming glass • A[...]

  • Page 15

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 15 Figure 3.2 IPI Pilot Flame Patterns Burner Ignition and Operation Frequency: Annually By: Quali fi ed Service T echnician T ools needed: Protective gloves, vacuum cleaner , whisk broom, fl ashlight, voltmeter , indexed drill bit set, and a manometer . • V erify burner is proper[...]

  • Page 16

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 16 4 4 Get ting Star ted A. T ypical Appliance System NOTICE: Illustrations and photos re fl ect typical installations and are for design purposes only . Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual Figure 4.1 T ypical System OPTIONAL[...]

  • Page 17

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 17 B. Design and Installation Considerations Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air source is required. Installation MUST c[...]

  • Page 18

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 18 5 5 F raming and Clearances A. Selecting Appliance Location When selecting a location for the appliance it is important to consider the required clearances to walls (see Figure 5.1). W ARNING! Risk of Fire or Burns! Provide adequate clearance around air openings and for service acc[...]

  • Page 19

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 19 B. Constructing the Appliance Chase A chase is a vertical box-like structure built to enclose the gas appliance and/or its vent system. In cooler climates the vent should enclosed inside the chase. NOTICE: T reatment of ceiling fi restops and wall shield fi restops and constructi[...]

  • Page 20

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 20 Note: Clearance from opening to perpendicular wall. Figure 5.6 Non-Combustible Zone Figure 5.5 Combustible Mantel Leg or W all Projections (Acceptable on both sides of opening) SHEETROCK AIR SP ACE REQUIRED 23-3/4 in. NON COMBUSTIBLE MA TERIAL 6 INCHES 1/2 IN. W ALL SHEA THING TOP [...]

  • Page 21

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 21 A. V ent T ermination Minimum Clearances Roof Pitch H (Min.) Ft. Flat to 6/12...........................................................1.0* Over 6/12 to 7/12 .................................................1.25* Over 7/12 to 8/12 .................................................1[...]

  • Page 22

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 22 O N P R Q V = VENT TERMINAL X = AIR SUPPL Y INLET = AREA WHERE TERMINAL IS NOT PERMITTED Figure 6.4 Minimum Clearances for T ermination A = 12 inches................. clearances above grade, ver anda, porch, deck or balcony B = 12 inches................. clearances to window or doo[...]

  • Page 23

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 23 B. Continue Adding V ent Components T o Install the Heat Shield: 1. Determine if the heat shield is required. Do so by measuring the vertical distance between the top horizontal surface of the elbow to any combustible surface above. If the distance is more than 4 inches, the heat s[...]

  • Page 24

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 24 A. Approved Pipe This appliance is approved for use with Hearth & Home T echnologies a SLP venting system. Refer to Section 16B for vent component information. DO NOT mix pipe, fi ttings or joining methods from differ- ent manufacturers. The pipe is tested to be run inside an [...]

  • Page 25

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 25 E. Use of Flex V ent The fl ex vent must be supported with the spacing between support intervals not exceeding 4 feet, with no more than 1/2 inch sag between supports. A support is required at each change in venting direction, and in any location where it is necessary to maintain [...]

  • Page 26

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 26 F . V ent Diagrams General Rules: • A maximum of three 90° elbows (or six 45° elbows) may be used in any vent con fi guration. Some elbows may be installed horizontally . See Figure 7.6. • Elbows may be placed back to back anywhere in the system as long as the fi rst 90° e[...]

  • Page 27

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 27 Figure 7.5 T wo Elbows V 1 Minimum H 1 + H 2 Maximum 1 ft.** 305 mm 1 ft. 305 mm 2 ft.** 610 mm 2 ft. 610 mm 3 ft.** 915 mm 4 ft. 1.2 m 4 ft. 1.2 m 6 ft. 1.8 m 5 ft. 1.5 m 14 ft. 4.3 m H + H 1 Max. =14 ft. (4.3 m) V + H + H 1 Max. = 40 ft. (12.2 m) See W arning Below** 1. T op V en[...]

  • Page 28

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 28 Figure 7.6 1. T op V ent - Horizontal T ermination - (continued) Three Elbows V 1 Minimum H 1 + H 2 Maximum V 2 V 1 + V 2 Min. 1 ft.** 305 mm 1 ft. 305 mm * * 2 ft.** 610 mm 2 ft. 610 mm * * 3 ft.** 915 mm 4 ft. 1.2 m * * 4 ft. 1.2 m 6 ft. 1.8 m * * 5 ft. 1.5 m 14 ft. 4.3 m * * H 1[...]

  • Page 29

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 29 2. T op V ent - V ertical T ermination No Elbow Figure 7.7 Figure 7.8 EXHAUST RESTRICTOR Exhaust restrictors are recommended for these verti- cally terminated products which have excessive draft. Exhaust restrictors will compensate for high draft, and restore visual fl ame height.[...]

  • Page 30

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 30 Figure 7.9 T wo Elbows Three Elbows Figure 7.10 V 1 Minimum H Maximum V 2 V 1 + V 2 Min. 1 ft. 305 mm 2 ft. 610 mm * * 2 ft. 610 mm 3 ft. 914 mm * * 3 ft. 915 mm 5 ft. 1.5 m * * 4 ft. 1.2 m 7 ft. 2.1 m * * 5 ft. 1.5 m 15 ft. 4.6 m * * H Max. =15 ft. (4.6 m) V 1 + V 2 + H Max. = 40 [...]

  • Page 31

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 31 8 8 V ent Clearances and F raming A. Pipe Clearances to Combustibles W ARNING! Risk of Fire! Maintain air space clearance to vent. DO NOT pack insulation or other combustibles: • Between ceiling fi restops • Between wall shield fi restops • Around vent system Failure to kee[...]

  • Page 32

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 32 C. Install the Ceiling Firestop A ceiling fi restop MUST be used between fl oors and attics. • Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/ fl oor (see Figure 6.3). • Frame the area with the same sized lumber as used in ceiling/ fl o[...]

  • Page 33

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 33 D. Install Attic Insulation Shield W ARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home T echnologies Inc. requires the use of an attic shield. The National Fuel Gas Code ANSI Z223.1 and NFPA 54 requires an attic shield constructed of 26 [...]

  • Page 34

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 34 9 9 Appliance Preparation A. Securing and Leveling the Appliance W ARNING! Risk of Fire! Prevent contact with: • Sagging or loose insulation • Insulation backing or plastic • Framing and other combustible materials Block openings into the chase to prevent entry of blown- in i[...]

  • Page 35

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 35 1 0 10 Inst alli ng V ent Pipe A. Assemble V ent Sections T o attach the fi rst vent component to the starting collars of the appliance: • Lock the vent components into place by sliding the pipe section onto the collar . • Align the seam of the pipe and seam of collar to allow[...]

  • Page 36

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 36 B. Assemble Slip Sections • Slide the inner fl ue of the slip section into the inner fl ue of the pipe section and the outer fl ue of the slip section over the outer fl ue of the pipe section. See Figure 10.3. • Slide together to the desired length. Figure 10.3 Slip Section[...]

  • Page 37

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 37 D. Disassemble V ent Sections • Rotate either section (see Figure 10.7) so the seams on both pipe sections are aligned as shown in Figure 10.8. • Pull carefully to separate the pieces of pipe. Figure 10.8 Align and Disassemble V ent Sections Figure 10.7 Rotate Seams for Disasse[...]

  • Page 38

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 38 F . Install Metal Roof Flashing Note : Skip this section if using the RF4-8. • See minimum vent heights for various pitched roofs (Figure 10.1 1) to determine the length of pipe to extend through the roof. • Slide the roof fl ashing over the pipe sections extending through the[...]

  • Page 39

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 39 H. Install RF4-8 The RF4-8 may be used in place of the roof fl ashing and storm collar (Sections 10.F . and 10.G.) Pipe must be supported within 12 inches of the roofline using plumbers strapping or an SLP-FS when using the RF4-8 Flashing. Refer to Section 10.C. Secure Vent Sectio[...]

  • Page 40

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 40 SCREWS CAULK STORM COLLAR (1 of 3) Figure 10.20 Figure 10.20 TERMINA TION CAP I. Install V ertical T ermination Cap • Attach the vertical termination cap by sliding the inner collar of the cap into the inner fl ue of the pipe section while placing the outer collar of the cap ove[...]

  • Page 41

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 41 Figure 10.22 Venting through the wall Note: When using terminat ion caps with fac tor y-supplied heat shield att ached, no additional wall shield fi restop is required on the exter ior side of a combustible wall. L. Install Horizontal T ermination Cap W ARNING! Risk of Fire! The t[...]

  • Page 42

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 42 A. Fuel Conversion • Make sure the appliance is compatible with available gas types. • Conversions must be made by a qualified service technician using Hearth & Home T echnologies speci fi ed and approved parts. B. Gas Pressure • Optimum appliance performance requires pr[...]

  • Page 43

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 43 A. Wiring Requirements NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or , in the absence of local codes, with National Electric Code ANSI/NFP A 70-latest edition or the Canadian Electric Code CSA C22.1. • Wire the appliance junction[...]

  • Page 44

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 44 Figure 12.1 Intelli fi re Ignition Wiring Diagram with Wall Switch or Thermostat Figure 12.2 Intelli fi re Ignition Wiring Diagram with Remote Receiver NOTE: 1 . Ignition module, valve, pilot, and wall switch operate on 3 volts. 120 V AC is required at junction box unless equippe[...]

  • Page 45

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 45 F . W all Switch Installation for Fan (Option- al) If the box is being wired to a wall mounted switch for use with a fan (See Figure 12.5): • The power supply for the appliance must be brought into a switch box. • The power can then be supplied from the switch box to the applia[...]

  • Page 46

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 46 1 3 13 Fi nishing A. Splatter Guard The splatter guard is a piece of corrugated material used to protect the appliance during the installation process before fi nishing work on the whole hearth is complete. Splatter guards may be factory installed or accompany the door of the unit[...]

  • Page 47

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 47 Step 5. Fold bottom fl ap along score line as indicated in Figure 13.6 and tuck into valve access area of appliance. Splatter guard should fi t securely on front of unit. Figure 13.6 Once plumbing and wiring are complete on the fi replace, the lower access panel may be closed un[...]

  • Page 48

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 48 Note: Clearance from opening to perpendicular wall. Figure 13.15 Non-Combustible Zone Figure 13.14 Combustible Mantel Leg or W all Projections (Acceptable on both sides of opening) SHEETROCK AIR SP ACE REQUIRED 23-3/4 in. NON COMBUSTIBLE MA TERIAL 6 INCHES 1/2 IN. W ALL SHEA THING [...]

  • Page 49

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 49 C. Facing Material • Metal front faces may be covered with non-combustible materials only . • Facing and/or fi nishing materials must not interfere with air fl ow through louvers, operation of louvers or doors, or access for service. • Facing and/or fi nishing materials mu[...]

  • Page 50

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 50 Figure 13.17 Modern Door Overlap Fit Figure 13.18 Modern Door Inside Fit FINISHING MA TERIAL 4 IN. MAXIMUM THICKNESS DOOR FINISHING MA TERIAL 4 IN. MAXIMUM THICKNESS 1 in. MAX FINISHING MA TERIAL (TOP EDGE) DOOR Finishing materials 1 inch maximum thick. Stop finishing material flus[...]

  • Page 51

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 51 A. Remove Fixed Glass Assembly See Section 14.F . B. Remove the Shipping Materials Remove shipping materials from inside or underneath the fi rebox. C. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the fi rebox or underneath in the control cavity .[...]

  • Page 52

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 52 H. Air Shutter Setting This appliance has an adjustable air shutter (which con- trols the primary air) factory set for the minimum vertical vent run. If your installation has more than the minimum required vertical vent length, adjustment of the air shutter may be necessary to obta[...]

  • Page 53

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 53 1 5 15 T roubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a quali fi ed technician in the diagnosis of a problem and the correct[...]

  • Page 54

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 54 Intelli fi re Ignition System - (continued) Symptom Possible Cause Corrective Action 4. Pilot lights but contin- ues to spark, and main burner will not ignite. (If the pilot continues to spark after the pilot fl ame has been lit, fl ame recti fi cation has not occurred.) a. A s[...]

  • Page 55

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 55 1 6 16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5. Figure 16.1 See-Through Dimensions B C FRONT VIEW RIGHT VIEW ELECTRICAL ACCESS GAS LINE ACCESS LEF[...]

  • Page 56

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 56 B. V ent Components Diagrams (continued) Figure 16.2 SLP Series V ent Components EFFECTIVE HEIGHT/ LENGTH 8-3/4 in. 222 mm 6-1/2 in. 165 mm 6-5/8 in. 168 mm 6 in. 152 mm 6-1/2 in. 165 mm 6-5/8 in. 168 mm 9-7/8 in. 251 mm 6-1/2 in. 165 mm 9-1/4 in. 235 mm Effective Height/ Length Ef[...]

  • Page 57

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 57 SLK-SNKD Snorkel T ermination Cap SLP-TVHW V ertical T ermination Cap SLP-FLEX-TRAP Horizontal T ermination Kit SLP-CCS-BK Cathedral Ceiling Support Box-Black SLP-DCF-BK Ceiling Firestop Black SLP-WT -BK W all Thimble-Black B. V ent Components Diagrams (continued) Figure 16.3 SLP S[...]

  • Page 58

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 58 Figure 16.4 SLP Series V ent Components Fire Risk. • When using SLP-HRC-SS and SLP-HRC-ZC- SS termination caps on top vented fi replaces, a two feet minimum vertical vent section is required before installing fi rst elbow . W ARNING 13 in. (330 mm) 15 in. (381 mm) 8-1/8 in. (20[...]

  • Page 59

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 59 C. Service Parts Part number list on following page. ST -550TM-IPI Beginning Manufacturing Date: Nov 2008 Ending Manufacturing Date: ______ Service Parts Diagram 1 2 3 5 4 6 7 8 9 10[...]

  • Page 60

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 60 Service Parts List ST -550TM-IPI IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stocked at Depot ITE[...]

  • Page 61

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 61 Intermittent Pilot Ignition V alve Assembly V alve Assembly Diagram/ Parts List Service Parts ST -550TM-IPI Beginning Manufacturing Date: Nov 2008 Ending Manufacturing Date: ______ IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appli[...]

  • Page 62

    Heat & Glo • ST -550TM-IPI • 2142-900 Rev . B • 1 1/08 62 Heat & Glo, a brand of Hearth & Home T echnologies Inc. 20802 Kensington Boulevard, Lakeville, MN 55044 www .heatnglo.com D. Contact Information Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer [...]