Heartland The Artisan manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Heartland The Artisan, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Heartland The Artisan one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Heartland The Artisan. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Heartland The Artisan should contain:
- informations concerning technical data of Heartland The Artisan
- name of the manufacturer and a year of construction of the Heartland The Artisan item
- rules of operation, control and maintenance of the Heartland The Artisan item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Heartland The Artisan alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Heartland The Artisan, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Heartland service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Heartland The Artisan.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Heartland The Artisan item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    1 WOODST OVES A TTENTION INST ALLER: Leave this manual with appliance INST ALLA TION AND OPERA TING INSTRUCTIONS The Artisan is listed to ULC Standard S-627 & UL 1 4 8 2 b y Wa r n o c k H e r s e y Professional Services Manual #1705 051502 PLEASE NOTE: Specications contained in this manual are subject to change with out notice The temperatu[...]

  • Page 2

    2 — FOR YOUR SAFETY— D O N OT ST OR E OR US E GA SO LI NE OR OT HE R FLAMMABLE V APOURS OR LIQUIDS IN THE VICINITY OF THIS STOVE. Stove Location - If the stove must be located ne ar a win do w , av oid us ing long curt ai ns wh ich could blow over the stove top, causing a re hazard. Any openings in the wall behind the stove or in the oor [...]

  • Page 3

    3 PLACE OF PURCHASE______________________________ DA TE OF PURCHASE_______________________________ SERIAL NUMBER__________________________________ MODEL NUMBER__________________________________ Artisan CONSUMER W ARRANTY ENTIRE PRODUCT –LIMITED ONE YEAR W ARRANTY HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove[...]

  • Page 4

    4 T ABLE OF CONTENTS ............................................................................................. 1) Welcome…………………………………………………………….....................................…………..Pg 5 2) Installation……………………………………………………………................[...]

  • Page 5

    5 Save These Instructions Keep the manual available for future reference. The manual is an important part of your stove. If your stove is sold, deliver the manual to the new owner along with the stove. Th e qu ali ty of the ins tal lat ion (es pec iall y the chi mne y c onne cto r and chimney), and the quality of the fuel being burned will affect t[...]

  • Page 6

    6 Clearances must be maintained to all combustible material. These include doors, trim, furniture, drapes, newspapers and clothes. See local codes for a description of combustible material. It is very important that you match the stove pipe you are using to the clearances specied. Failure to do so will result in an unsafe condition. Unit must be[...]

  • Page 7

    7 Installation Requirements Due to continuing product improvements, Heartland Appliances reserves the right to amend specications without notice. Please contact Heartland for the most up to date information, as it applies to product being purchased, or download latest Site Preparation Specications from www .heartlandapp.com. Help Desk 877-650[...]

  • Page 8

    8 R ough In Measurements Dimensions All drawings are for reference only , showing approximate dimensions for rough-in purposes.Ins ome installations, two or more clearances to combustible walls may contradict each other . The clearance with the greater numerical value is to be used Clearances to Combustibles Single W all Chimney Connector All measu[...]

  • Page 9

    9 R ough In Measurements Dimensions Clearances to Combustibles Listed Double W all Chimney Connector All measurementrs must be done before starting the intsallation. All drawings are for reference only , showing approximate dimensions for rough-in purposes.Ins ome installations, two or more clearances to combustible walls may contradict each other [...]

  • Page 10

    10 Connection Requirements 1. The chimney connector should be made of 24 gauge or thicker sheet metal and should be 6” in diameter . 2. The last section of the chimney connector starting from the stove should be screwed to the ue collar of the stove with at least 3 self -tapping screws. Individual sections of the chimney connector must be scre[...]

  • Page 11

    1 1 . Effect of Extractor Fan It is not permissable to use an air extraction device in the same room as this appliance, unless additional ventilation is provided to compensate the equivalent capacity . Anything that may cause a negative pressure can cause gases or fumes to be pulled into the living area. Chimney and draft The chimney is the most im[...]

  • Page 12

    12 Fuelling with W ood W oodburning The rewood you use will make an important contribution to successfu l operation. Y ou will achieve the best performance and overall efciency by burning rewood that has been split, stacked and air-dried undercover from rain for at least one year . Burning improperly seasoned or “green” wood can be a f[...]

  • Page 13

    13 Door Operation OVEN DOOR OPERA TION - T o open the doors. T wist the handle slightly to lift up the door catch from the locking spindle and pull the door open. (See Figure 1) T o close the doors. Gently push the door shut until the door catch makes contact with the locking spindle. Lighting the Fire a) Check the ue pipe is free of blockage. b[...]

  • Page 14

    14 Refueling The rebox should be lled to the recommended level at the middle of the rebox door opening. A correctly fueled re will last a minimum of 2 hours burning wood when maintaining the maximum rated output of the stove with intermittent cooking periods included. Once refueling has been completed, close the rebox door immediatel[...]

  • Page 15

    15 Break-In Fire SMOKE/SMELL EMITTED DURING INITIAL USAGE Some parts of the stove have been coated with a light covering of protective oil. During initial operation of the stove, this may cause smoke/smell to be emitted and is normal and not a fault with the appliance, it is therefore advisable to open doors and or windows to allow for ventilation.[...]

  • Page 16

    16 Cleaning Surface blemishes caused by spillage on the gloss enamel are easier to remove when the stove is cool, and a damp cloth is usually all that is necessary . This should not be done while the stove is hot. Do not use abrasive pads, oven cleaner , or cleaners containing citric acid on porcelain surfaces. IMPORT ANT NOTE: Porcelain enamel is [...]

  • Page 17

    17 Fresh Air Kit A fresh air kit enables you to use outside air , instead of room air to fuel the re. Using an outside source for combustion air has its advantages. If your home is tight and well insulated, the re in the stove may be “starved” of combustible air , it will be difcult maintaining a re, and you may have back drafting p[...]

  • Page 18

    18 Overring — Caution! Overring of your woodburning appliance represents a serious re hazard. Overring can also warp your stove, break welds, permanently discolour the enamel and cause premature burnout of your stove. Repeated overrings will void the warranty of this appliance . T o prevent overring: 1. If the air intake has lit[...]

  • Page 19

    19 T rouble Shooting Chimneys and Draft The performance of your woodburning system depends more on the chimney than on any other single component. The chimney ‘drives’ the system by producing the draft that draws in combustion air and exhausts smoke and gases to outdoors. Give as much attention to the chimney as you do to the appliance that it [...]

  • Page 20

    20 can give you good advice on the suitability of an existing chimney . Masonry chimneys should be checked for deterioration including damaged bricks, crumbling and missing mortar , cracks in the drip cap at the top of the chimney , and loose ashings at the roof line. The liner should be checked for cracks and mis-alignment. It must be at least [...]

  • Page 21

    21 Add on kits that are available for the Heartland Artisan: Fresh Air Kit If your home is tight and well insulated, the stove may be “starved” for combustible air , then this kit is what you need! Artisan Fresh Air Kit- #RN0001 If you have any questions or you need replacement parts, contact your dealer or call us direct at 519-650-5775. Our o[...]