Fujitsu S500 manual

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Table of contents for the manual

  • Page 1

    P3PC-1522-01ENZ0 SCAN POWER Color Image Scanner S500 Operator ’ s Guide[...]

  • Page 2

    [...]

  • Page 3

    ScanSnap S500 O perator's Guide i Introduction Thank you for purchasing the ScanSnap S500 Color Image Scanner produ ct. ScanSnap S500 comes with a colo r image scanner and office applica tions. It is a complete Office Solution designed to improve your productivity and to solve your office scanning pro blems. Scan- Snap product has the followin[...]

  • Page 4

    ii[...]

  • Page 5

    ScanSnap S500 Operator's Guide iii Introduction .............. ..................................................................... i ■ Regulatory Informatio n .......................... .............................. vi ■ Note, Liability .................. .................................... ................ viii ■ Trademarks ........[...]

  • Page 6

    iv 4.3 Scanning Business Cards ............................................. 119 4.4 Using ScanSnap Orga nizer................. ........................... 124 4.5 Using ABBYY FineRead er......................... ..................... 130 Chapter 5 Troubleshoo ting ...................................................... 135 5.1 Clearing Document Jam[...]

  • Page 7

    ScanSnap S500 Operator's Guide v Index ............................... ............................................................ .............. 175[...]

  • Page 8

    vi ■ Regulatory Information FCC dec laration This equipment has bee n tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Ru les. These limits are designed to provide reasonable protection against harmful interfere nce in a residential installation. Thi s equipment generates, uses, and can radia[...]

  • Page 9

    ScanSnap S500 O perator's Guide vii Bescheinigung des Her stellers / Importeurs Für den S500 wid fo lgendes bescheinigt: • In Übereinsstimmu ng mit den Bestimmungen der EN45014(CE) funkentstört • Maschinenlärminformationsvero rdnung 3. G PSGV : Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 77 79. Interna[...]

  • Page 10

    viii ■ Note, Liability READ ALL OF THIS MANUAL CAREFULL Y BEFORE USING THIS PRODUCT . IF THIS PRODUCT IS NOT USED CORRECTL Y , UNEXPECT ED INJUR Y MA Y BE CAUSED TO USERS OR BYST ANDERS. While all efforts have been made to ensure the accuracy of a ll information in this manual, PFU assumes no liability to any p arty for any damage caused by erro [...]

  • Page 11

    ScanSnap S500 O perator's Guide ix ■ T rademarks ScanSnap, ScanSnap logo, and CardMinder are the trademarks of PFU LIMITED. Microsoft, W indows, and W indows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems I[...]

  • Page 12

    x ■ Safety Precautions This manual describes important details for ensuring the safe and correct use of this product. Thoroughly read this manual before you start to use this product. In particular , be sure to read and fully understand the Safety Precautions described in this manual before you us e this product. Also, store this manual in a safe[...]

  • Page 13

    ScanSnap S500 O perator's Guide xi About the W arning Label This product carries the following label warning. Screen Examples In This Manual The screen examples in this manual are subjec t to change without notic e in the interest of product improvement. If the screen differs from the screen examples in this manual, operate by following the sc[...]

  • Page 14

    xii WARNING The following describes important warn ings described in this manual. Do not touch the A C cable with wet hands. Do not damage the A C cab le . Use only specified A C cable, A C adapter and connector cab les Use this scanner only at the in dicated po wer v oltage . Do not connect to multiple-po wer strips. Wipe an y dust from the po wer[...]

  • Page 15

    ScanSnap S500 O perator's Guide xiii Do not use the scanner if y ou smell strange odor . T urn the scanner OFF if it is damaged. Do not put liquids inside the scanner . Do not touch the inside of the scanner unless necessary . If you detect heat coming from the de vice or detect other problems such as smoke, strange smells or noises, imm ediat[...]

  • Page 16

    xiv CAUTION The following illustrates important cau tions described in this manual. Do not install the scanner on unstable surfaces. Firmly inse r t the power plug. Do not bloc k the ventilation port s. Do not place heavy objects or climb on top of the scanner . Bef ore moving the scanner , un plug the power cor d fr om the electrical outlet. Insta[...]

  • Page 17

    ScanSnap S500 O perator's Guide xv Pr otect the scanner from static electricity . Do not use aer osol spra ys near the scanner . A v oid any contact when scanner is in use. Unplug the po wer cord fr om th e electrical outlet when the scanner is not used f or a long period of time. Do not install the scanner in direct sunlight. Do not use the s[...]

  • Page 18

    xvi[...]

  • Page 19

    1 ScanSnap S500 O perator's Guide 1 Chapter 1 Before Y ou S t art Using Y our Scanner This chapter describes the necessary preparations before using ScanSnap. 1.1 Checking the Contents of the Sca nner Package .................................. ............... 2 1.2 Names and Functions of Parts ..................................................[...]

  • Page 20

    2 1.1 Checking the Contents of the Scanner Package When you unpack the scanner package, make sure th at the packa ge contains all the parts on the list included in the package.[...]

  • Page 21

    1.2 Names and Func tions of Parts ScanSnap S500 O perator's Guide 3 Bef ore Y ou Star t Using Y our Scanner 1 1.2 Names and Functions of Parts This section describes the names of parts and their functions. ■ Front Side HINT You can also use the scanner with out the Stacker. Paper chute Open the cover to use the scanner. ⇒ Opening the cover[...]

  • Page 22

    4 ■ Operation Button ■ Rear Side SCAN POWER [SCAN] button Press this button to start the scanning. [POWER] button Turns on/off the power supply. Power lamp Indicates the scanne r status. Blue (Solid): Ready Blue (Blinking): Scanning Orange (Solid): Error Light off: Power off Seal (inform you th at the installation of th e soft- ware has to be p[...]

  • Page 23

    ScanSnap S500 O perator's Guide 5 2 Chapter 2 Connecting ScanSnap This chapter describes how to connect ScanSnap to your personal computer. Before you connect the ScanSn ap scanner, install the supplied programs (Adobe Acrobat, ScanSnap Mana ger, ScanSnap Organizer an d CardMinder) on your persona l computer. For details about the space requir[...]

  • Page 24

    6 2.1 Installing ScanSnap "Installation" is the operation of copying the program file s supplied with ScanSnap to the hard disk of your personal computer, and creating the enviro nment for using ScanSnap on the personal com- puter installed with the ScanSnap program files. ■ Before Installing ScanSnap Before installing Scan Snap, perfor[...]

  • Page 25

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 7 Connecting ScanSnap 2 ■ RAM • 128MB or more (recommen ded: 256MB or more) ■ Free disk space • ScanSnap Manager 160 Mbytes • ScanSnap Organizer 200 Mbytes • CardMinder 140 Mbytes • Adobe Acrobat 7.0 450 Mbytes • ABBYY FineReader 130 Mbytes ■ USB 2.0 support * USB 2.0 dr[...]

  • Page 26

    8 ■ Installing Adobe Acrobat Install Adobe Acrobat using th e following procedure from the "Adobe Acrobat 7.0 CD-ROM " sup- plied with the scanner. ATTENTION "Adobe Acrobat 7. 0 Standard" system requireme nts: • OS: Wind ows 2000 ( Service Pack 2 or later) . Windows XP Professional or Home Edition. • Internet Explorer 5.5 [...]

  • Page 27

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 9 Connecting ScanSnap 2 Operation Prepare the Adobe Acrobat 7.0 CD. 1. Insert the " Adobe Acrobat 7.0 CD " into the CD-ROM drive. ⇒ The " Adobe Acrobat 7.0 Standard - Setup " window appears . 2. Select the language and Click [OK] button. HINT Adobe Acroba t 7.0 is no[...]

  • Page 28

    10 3. Select "Install Adobe Acroba t 7.0 Standard." 4. Follow the instructions to install the software. HINT Select "How to install" on the "Adobe Acrobat 7.0 Standard" window to learn more about the Adobe Acroba t 7.0 installation. Refer to " Adobe Acrobat Help " about how to use Adobe Acrobat 7.0.[...]

  • Page 29

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 11 Connecting ScanSnap 2 ■ Installing ABBYY FineReader Install ABBYY FineReader by using the followi ng procedure from the "ABBYY FineReader CD" supplied with the scanner. Operation Prepare the ABBYY FineReader CD. 1. Insert the ABBYY FineReader CD into the CD-ROM drive. ⇒ T[...]

  • Page 30

    12 2. Click [Install>] to proceed with installation. ⇒ The file folder containing the setup.exe file app ears . Finally, click the [Yes] button on the [Security Wa rning] dialog to proceed.[...]

  • Page 31

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 13 Connecting ScanSnap 2 3. Double-click the [Setup.exe] icon. 4. Select the language for this installation and click [OK]. ⇒ The InstallShield Wizard for ABBYY FineReader for ScanSnap appears.[...]

  • Page 32

    14 ⇒ Follow the instructions to install the software. HINT Select [Start] -> [All Programs] -> [ABBYY Fi neReader for ScanSnap TM 2.0] -> [User’s Guide] to lear n more about the ABBYY Fi neReader in stallation. Refer to " ABBYY FineReader for ScanSnap Help " about how to use ABBYY FineReader.[...]

  • Page 33

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 15 Connecting ScanSnap 2 ■ Installing Supplied Programs Install the supplied programs (ScanSnap Manager, ScanSnap Organizer, CardMinder) for Scan- Snap from the "Setup CD" supplied with the scanner. Operation 1. Insert the scanner Setup CD into the CD- ROM drive. ⇒ The "[...]

  • Page 34

    16 2. Click the [Readme] button in the "ScanSnap Setup" wind ow. This item describes the precautions w hen installi ng or uninstalling Sca nSnap, as well as the structure of the files on the Se tup CD, and ot her information. ⇒ When you finished reading the Readme file, close the screen. 3. Click the [Install Products] button in the &qu[...]

  • Page 35

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 17 Connecting ScanSnap 2 4. Click the [Next] button in "Welcome to the InstallShield Wizard for the ScanSnap" ⇒ The "License Agreement" screen is displayed. 5. Read the details of the "License Agreement." If you agree with them, click the [Yes] button. If y[...]

  • Page 36

    18 6. In the "Choose Destinatio n Location" sc reen, choose the installation directory and click the [Next] button. To install ScanSnap in the default folder, click the [Next] button. Normally, there is no need to change the fold er in the installation directory. Change the installation directory if there is not enough fr ee disk space av[...]

  • Page 37

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 19 Connecting ScanSnap 2 8. In the "ScanSnap Manager Setting 1 " scr een, specify the document loading method, and click the "Next" button. To load the document face down and upside do wn on the scanner, check the left radio but- ton. To load the document face up on th[...]

  • Page 38

    20 9. In the "ScanSnap Manager Setting 2 " screen, mark the "Notify scanning result" checkbox to notify you of scanning results after scanning, and then click the [Next] button. If the checkbox is marked, the notification sc reen showing will show the details about the status of blank page removal and image rotation. ⇒ This di[...]

  • Page 39

    2.1 Installing ScanSnap ScanSnap S500 O perator's Guide 21 Connecting ScanSnap 2 11. In the "InstallShield Wiza rd Complete" screen, click the [Finish] butto n. ⇒ Select "Yes, I want to restart my computer now" to restart your personal co mputer. ⇒ Sselect "No, I will restart my computer later. " to finish the[...]

  • Page 40

    22 2.2 Connecting ScanSnap to your PC Follow the proced ure below to connect ScanSnap t o your personal computer. 1. Connect ScanSnap to a power outlet using the AC cable. 2. Connect Sca nSnap to your personal co mputer using the USB cab le. The following describes each of the above two procedures. ■ Connecting th e AC Adapter Connect the power c[...]

  • Page 41

    2.2 Connecting Scan Snap to your PC ScanSnap S500 O perator's Guide 23 Connecting ScanSnap 2 ■ Connecting the USB Cable Connect the U SB cable as shown be low. Operation 1. Remove the seal on the rear side of Sca nSnap scanner. 2. Insert the USB cable into the USB conn ector of ScanSnap and plug the other end of the cable into the USB port o[...]

  • Page 42

    24 3. Open the paper chute of ScanSn ap. ⇒ ScanSnap is automatically turned on an d detected by your personal computer. Operation 4. ScanSnap is added as new hardware. How to add hardware varies with the OS running on your computer. ■ For Windows 98 The "Insert Disk" dialog b ox is displayed. Insert the Windows 98 CD into the CD drive[...]

  • Page 43

    2.2 Connecting Scan Snap to your PC ScanSnap S500 O perator's Guide 25 Connecting ScanSnap 2 ■ For Windows XP 1) When the "Found New Hard ware Wizard" dialog box is displayed, select "No, not this time" and then click the [Next ->] button. 2) Click the [Next] button in the following window. ATTENTION The above windows [...]

  • Page 44

    26 3) The "Hardware Installation" dialog box is displayed. Click the [Continue Anyway] button. 4) When the "Found New Hardware Wizard" dialog box informing you that the Wiz- ard will end is displayed, click the [Finish] button. ⇒ ScanSnap is added to your person al computer as new hardware. ATTENTION It may take some time for [...]

  • Page 45

    2.2 Connecting Scan Snap to your PC ScanSnap S500 O perator's Guide 27 Connecting ScanSnap 2 HINT The power supply of this scanner is co ntrolled by performing the following actions: • Open/close the p aper chute on the scanner . • T urn on/of f the personal computer to which the scanner is connected. • Press the [POWER] button on the sc[...]

  • Page 46

    28[...]

  • Page 47

    3 ScanSnap S500 O perator's Guide 29 Chapter 3 Basic Scanner Operations This chapter describes the basic operations of ScanSnap. 3.1 Flow of Operations .................................................................................. ............. 30 3.2 Scanning Different Documen t Types .......................................... ...........[...]

  • Page 48

    30 3.1 Flow of Operations This section describes the flow of operations starting with the scanning of documents on ScanSnap to the saving of scanned images in PDF format. ■ Preparation Operation 1. Make sure that the AC cable is connected to the scanner. 2. Make sure that the scanner is correctly connected to your personal computer. 3. Turn on yo[...]

  • Page 49

    3.1 Flow of Operations ScanSnap S500 O perator's Guide 31 Basic Scanner Operations 3 ■ Scanning documents Operation 1. Make sure that the "ScanSnap Manager" icon is displayed on the taskbar. 2. Load the document onto the scanner. Refer to "3.2 Scanning Different Document Ty pes" (page 36) and "3.3 Loading Documents&q[...]

  • Page 50

    32 ⇒ The lamp on the scanner lights bl ue during the scanning operatio n. The following window appear s to indicate the scanning status. ⇒ The supplied application (ScanS nap Organizer) is started up and the scanned image is displaye d. For details about the se ttings for the scanning, file name s and the destination folder to save the data, re[...]

  • Page 51

    3.1 Flow of Operations ScanSnap S500 O perator's Guide 33 Basic Scanner Operations 3 HINT • Before scanning docu ments contain ing printed or handwritten text, select the "Setting for text only document" ch eckbox under [Option] on the [Scann ing] tab in the "Scan and Save S ettings" dialog box. For d etails, refer to &qu[...]

  • Page 52

    34 ■ Turning the Scanner ON/OFF ScanSnap is automatically turned on/o ff by performing the following actions: • T urn on/off the per sonal computer . • Open/close the p aper chute of the scanner . In general, you do not nee d to turn on/off the scanner when it is connected to your personal com- puter. Turn off your personal comput er or close[...]

  • Page 53

    3.1 Flow of Operations ScanSnap S500 O perator's Guide 35 Basic Scanner Operations 3 ■ End of Operation Closing "ScanSnap Manager" Operation Right-click "ScanSnap Man ager" icon on the taskbar, and select "Exit" from the menu. Disconnecting the scanner Operation 1. Close the paper chute to turn off the scanner. [...]

  • Page 54

    36 3.2 Scanning Different Document Types The table below summarizes the type s of documents that can be scanne d with this scanner. When scanning documents direct ly Media Paper commonly used in offices, Post card, Business card Weight 52 g/m 2 to 127 g/m 2 (14 lb to 34 lb) Size Letter Legal A4 A5 A6 B5 (JIS) B6 (JIS) Post card Business card Custom[...]

  • Page 55

    3.2 Scanning Different Document Types ScanSnap S500 O perator's Guide 37 Basic Scanner Operations 3 ATTENTION • Documents written or filled with a penc il may be smeared during a scan. It is recommended to use Carrier Shee t. If such documents are sca nned without using Carrier Sheet, the r ollers get dirty and the p aper may not be fed prop[...]

  • Page 56

    38 Also, pay attention to the following when you use the Carrier Sheet. ATTENTION • Use only the Carrier Shee t for ScanSnap. • Avoid writing, coloring, st ai ning or cutting the black and white p attern part of the Carrier She et. Otherwise, the scanner cannot recognize the Carrier Sheet correctly . • Load the Carrier Sheet one by one on the[...]

  • Page 57

    3.3 Loading Documents ScanSnap S500 O perator's Guide 39 Basic Scanner Operations 3 3.3 Loading Documents This section describes how to lo ad documents onto the scanner. ■ How to load documents 1. Align the edges of the docu ment. Align the edges of the document as follows: 1) Straighten the edges of the document. Straighten both edg es of t[...]

  • Page 58

    40 3) Firmly holding the document with both hands and bend back the docu ment as fol- lows so that the bent section rises up in the middle of the document. 4) Repeat steps 1) to 3) a few times. 5) Turn the document staple 90 degrees, ho ld the other two sides of the document, and fan it again. 2. Load the document onto the paper chute. Load the doc[...]

  • Page 59

    3.3 Loading Documents ScanSnap S500 O perator's Guide 41 Basic Scanner Operations 3 3. Adjust the side guides to the document width. Move the side guides so that there is no sp ace between the document edges and the side guides. If there is a space between the document edges and the guid es, the scanned images may be skewed. HINT Before loadin[...]

  • Page 60

    42 HINT If you use the stacker, scanned docu ment sheets will not be separated when they have pa ssed throug h the scan ner. For d etails on how t o attach the s tacker to the scanner, refer to "Names and Functions of Parts" on page 3. Use the stacker as described below. 1. Pull out the stacker towards you while holding it by its handle. [...]

  • Page 61

    3.3 Loading Documents ScanSnap S500 O perator's Guide 43 Basic Scanner Operations 3 ■ Loading Documents with the Carrier Sheet The Carrier Sheet is a sheet for loading document specifically designed for Sc anSnap S500/fi- 5110EOX2 Series. It allo ws you to scan docume nts that cannot be scanned as it is. A document larger than A4 up to A3, B[...]

  • Page 62

    44 For "Create facing pages in one image" This mode is for scanning documents larger than A4 size, such as A3/B4/11" x 17." Fold a document in two, scan in duplex and an image jo ined together is gene rated. (If a document smaller than A4 printe d on both si des is scanned, it is possible to output a two-page spread image.) Oper[...]

  • Page 63

    3.3 Loading Documents ScanSnap S500 O perator's Guide 45 Basic Scanner Operations 3 3. On the "Carrier Sheet Settings" window, change "Mode" to "Create facing pages in one image" and click [OK]. 4. Select "Duplex Scan" in "Scanning side’" on the [Scanning ] tab.[...]

  • Page 64

    46 5. Select "Automatic Detection" in "Paper size" on the [Paper size] tab, and click the [OK] button.[...]

  • Page 65

    3.3 Loading Documents ScanSnap S500 O perator's Guide 47 Basic Scanner Operations 3 Operation 6. Spread the page to be scanned facing outwa rds and fold it in half from the center. Fold it neatly so that the folded portion does not appear puffed. If the folded portion is not folded neatly, it may cause skewing. 7. Open the Carrier Sheet and pl[...]

  • Page 66

    48 9. Press the [SCAN] button. ⇒ The front and back image data are set in a fa cing-page state and gene rated side by side. ATTENTION • There may be a gap in the joined portion, or a line may app ear in the out- put image. If you are scanning a thick document, the image has a tendency to skew in such a way that the uppe r portions tilt toward s[...]

  • Page 67

    3.3 Loading Documents ScanSnap S500 O perator's Guide 49 Basic Scanner Operations 3 For "Create front and back images separately" This mode is for scanning documents such as phot ographs which you do not want to scratch, or clippings of information that are difficult to be fed. Operation 1. Right-click "ScanSnap Manager" ic[...]

  • Page 68

    50 3. On the "Carrier Sheet Settings" window, change "Mode" to "Create front and back images separately" and click [OK]. 4. Select "Automatic detection" in "Paper size" on the [Paper size] tab.[...]

  • Page 69

    3.3 Loading Documents ScanSnap S500 O perator's Guide 51 Basic Scanner Operations 3 Operation 5. Open the Carrier Sheet and place the document inside. 6. Load the Carrier Sheet onto the scanner. Align the top of the docu ment so that it touches the top of th e Carrier Sheet. Place the document on its width in the center, in order not to protr [...]

  • Page 70

    52 7. Press the [SCAN] button. ⇒ Scanning starts, and the image data is generated in the specified size. ATTENTION • The output image is gener ated with t he scanned document image placed in the center of the specified size. In the "Carrier Sheet Settings" window, when "Au tomatic De tection" in "Out- put image size&quo[...]

  • Page 71

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 53 Basic Scanner Operations 3 3.4 Changing Scan Settings All the operations of ScanSn ap are controlled by the "ScanSnap M anager." Generally, ScanSnap Manager is registered on the taskbar and displayed as the icon . Right-click this icon to show the following menu. With this[...]

  • Page 72

    54 The following describes how to change the settings. Operation 1. Right-click the "ScanSnap Manager" icon on the taskba r and select "Settings" from the displayed menu. ⇒ The "Scan and Save Settings" dialog box is displayed. 2. Change the scan settings on the "Scan a nd Save Settings" window. 3. Click the[...]

  • Page 73

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 55 Basic Scanner Operations 3 The following describes each setting on the "Scan and Save settings" wind ow. [Setting when left-clicked] Select a scan setting profile. • Standard • CardMinder • Searchable PDF (O CRs during scan) ■ The [Add Profile] button You can add n[...]

  • Page 74

    56 [Application] tab ■ Application: Specify the application to be executed an d linked to ScanSnap. The specified program is started up after the document is scanne d on ScanSnap. Click the drop-down arrow to select the application. You can select one of th e following applications. • Scan to File (image data will be simply saved as files) • [...]

  • Page 75

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 57 Basic Scanner Operations 3 ■ [Add or Remove] button Applications can be added or removed at "Application." When you click the [Add o r Remove] bu tton, the following screen is displayed. (Up to 10 applications can be registered.) <To add an application> 1) Click th[...]

  • Page 76

    58 4) The following screen is displayed and th e new application is added. Click the [Close] button to close the screen. <To remove an application> 1) Select the application you want to remo v e in the "Add or remove application" screen, and the click the [Remove] button. 2) The confirmation screen will be displayed. Click the [Yes][...]

  • Page 77

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 59 Basic Scanner Operations 3 [Save] tab ■ Folder path to save an image: Specify the folder to save the scanned image. When you click the [Browse] bu tton, the "Browse for Folder" screen is displayed. Select the folder to save the scanned image and then click the [OK] butto[...]

  • Page 78

    60 ■ [Filename format] button Set the name of the file to save the scanned image. When you click the [File na me format] button, the foll owing screen is disp layed. The following three settin gs can be specified. 1 "Date and time (depending on the setting of your operating system)" Files are named according to the settings of the opera[...]

  • Page 79

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 61 Basic Scanner Operations 3 Clicking the [OK] button enables the settings. (An example of the file name that you set is displayed under the [Filename format] but- ton.) ■ Rename file after scanning If the checkbox is selected, the [Save scanned image as] window appears after scanni[...]

  • Page 80

    62 [Scanning] tab ■ Image quality: Specify whether to scan document s quickly or at higher quality. Select one of the following modes: • Normal (Fastest) Select this mode when you wi sh to scan documents quickly. • Better (Faster) Select this mode when you wish to scan documents at higher quality. • Best (Slow) Select this mode when you wis[...]

  • Page 81

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 63 Basic Scanner Operations 3 ■ Color mode: Specify whether to scan document s in color or black-and-white. Select one of the following modes: • Auto Color Detection (Automatically recognize each document color) ScanSnap automatically reco gnizes whether the document to scan is col[...]

  • Page 82

    64 ■ Scanning side: You can select the type of scanning (single- sided o r double-sided ) when pressing the [SCAN] button on the scanner. Select [Duplex Scan] or [S implex Scan] from the menu. ■ Continue scanning after current scan is fin ished If the checkb ox is marked , the following message appears after scanning. To continue scanning, load[...]

  • Page 83

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 65 Basic Scanner Operations 3 - Brightness (Black and White scanning only) Sets the density for scannin g black-and-white images. Moving the slider control to the left w ill lighten the scanned image, while moving the slider control to the right re sults in a darker scanned image. * Th[...]

  • Page 84

    66 This setting automatically detects skewed documents and corrects them for the out- put data. Up to +/-5 degrees of skews can be corrected. ATTENTION This function judges a documen t skew based on the characters on the docu- ment. So t he detection may not w ork pr operly for the following kinds of docu- ments: • Documents on which the pitches [...]

  • Page 85

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 67 Basic Scanner Operations 3 - Allow automatic image rotation. This setting automatically judges th e orientation of a text on the document, an d changes the orientation of the image. - Set the documents with its face up ATTENTION This function judges the orien tation based on charact[...]

  • Page 86

    68 [File option] tab ■ Selecting the file option Specify the type of file for the scanned image. Click the drop-down arrow to select the file format. You can se lect one of the fol- lowing. • PDF (*.pdf) • JPEG (*.jpg) ATTENTION "JPEG" setting is not availa ble when "Aut o Color Detection," "B&W," or "Co[...]

  • Page 87

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 69 Basic Scanner Operations 3 ■ Searchable PDF (OCRs during scan) You can use this functio n only when PDF is selected in th e [File format:] drop-down list. By marking the checkbox, you can create a searchable PDF file. ■ Select text recognition language: You can select a language[...]

  • Page 88

    70 ■ [Option] button This function is used for configuring deta iled settings of PDF files. This button is enabled when "PDF(*.pdf)" is specified at [File format:]. Click [Option] button to display the follo wing dialog box. • "Multipage PDF (whole batch in one PDF )" Creates a merged PDF file of all the scanned images. • [...]

  • Page 89

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 71 Basic Scanner Operations 3 If you select the checkbox, the [Password] and the [Confirm] fieldes become enabled. Enter the same passw ord in these two fieldes. ATTENTION • Y ou can set a passwor d using the following: Maximum number of characte rs: 16 Characters: A-Z, a-z, 0-9 Symb[...]

  • Page 90

    72 [Paper size] tab ■ Paper size: Specify the size of the document to be loaded on the scanner. Click the drop-down arrow to select the size. The following paper sizes (W x L) can be selected. • Automatic detection • Letter (8.5 x 11 in (216 x 279.4 mm)) • Legal (8.5 x 14 in (216 x 355. 6 mm)) • A4 (210 x 297 mm) • A5 (148 x 210 mm) •[...]

  • Page 91

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 73 Basic Scanner Operations 3 ■ [Custom] button You can use this function to register up to 10 customized documen t sizes at the [Paper size] menu. Clicking this button di splays the following setting window: ‘ <When adding a customized document size> 1) Click the [Add] bu tt[...]

  • Page 92

    74 <When changing the settings> 1) In the "Add or Remove Custom sizes" window, select the document size to be changed and click the [Change] button. 2) Change the settings in the "Additional custom size settings" womdow. 3) To complete the setting, cl ick the [OK] button. 4) The screen returns to the "Add or Remo ve C[...]

  • Page 93

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 75 Basic Scanner Operations 3 [Compression] tab ■ Compression rate: Control the compression rate to specify the size of the file for the scanned image. The compression rate is ch anged by moving the slider. The larger the compression rate number is sp ecified, the higher the compress[...]

  • Page 94

    76 ATTENTION • In "Color high comp ression" mode , characters an d backgrou nds on the docu- ment are compressed separately , and thus, the file s ize of the document that mostly consists of text characters becomes smaller while keeping the quality of the characters as they are. However , this mode is not appropriate for scan- ning phot[...]

  • Page 95

    3.4 Changing Scan Settings ScanSnap S500 O perator's Guide 77 Basic Scanner Operations 3 HINT About the size of image data The following table shows a rough g u ideline for calculating the size of images when a single color document is scanned in the Simple x mode. File type: PDF Paper size: A4 (Brochure) Color mode: Color Color mode: C olor h[...]

  • Page 96

    78 3.5 Saving Scan Settings You can save and assign na mes to the current settings in ScanSnap Manager. With just a click of the ScanSnap icon, you can retrieve and use the saved settings easily. You can create different types of frequently used scan ning conditions in ad vance, and when you open the Settings screen during scanning, it is e asy to [...]

  • Page 97

    3.5 Saving Scan Settings ScanSnap S500 O perator's Guide 79 Basic Scanner Operations 3 3. When you have finished changing the settings, click the [Add Profile] button. ⇒ The "Left-click menu" window appears. 4. Enter a profile, and click the [OK] button. ⇒ The new profile becomes available for sele ction from the "Setting wh[...]

  • Page 98

    80 ■ Scanning with a Saved Scan Setting Operation 1. Left-click the ScanSnap icon . ⇒ A list of saved profiles appears. (The icon of the application on the left of the profile name.) 2. Select the scan setting to use. ⇒ A check mark appears on the selected profile. 3. Load the document on the scanner. 4. Press the [SCAN] button . ⇒ Scanning[...]

  • Page 99

    3.5 Saving Scan Settings ScanSnap S500 O perator's Guide 81 Basic Scanner Operations 3 ■ Changing the configuratio ns of a Scan Setting Operation 1. Right-click the ScanSnap icon , and select "Setting." 2. From the "Setting when left-clicked" drop- down list on the "Scan and Save Settings" window, select a profi[...]

  • Page 100

    82 4. After changing the configurations on th e selected profile, click the [OK] button. ⇒ A file overwrite confirmation message appears. 5. To overwrite the configurations select the [Yes] button. If you do not want to change the configurations, then click the [No] button. Clicking the [Cancel] button will return you to the "Scan and Save S[...]

  • Page 101

    3.5 Saving Scan Settings ScanSnap S500 O perator's Guide 83 Basic Scanner Operations 3 ■ Renaming Scan Settings Operation 1. Right-click the ScanSnap icon , and select "Setting." ⇒ The "Scan and Save Settings" screen appears. 2. Click the [Edit Profile] button. ⇒ The "Profile Management" screen appears. 3. S[...]

  • Page 102

    84 ■ Deleting Scan Settings Operation 1. Right-click the ScanSnap icon , and select "Setting." ⇒ The "Scan and Save Settings" screen appears. 2. Click the [Edit Profile] button. ⇒ The "Profile Management" screen appears. HINT You can also invoke the "Profile Manag ement" screen by right-clicking Scan- S[...]

  • Page 103

    3.5 Saving Scan Settings ScanSnap S500 O perator's Guide 85 Basic Scanner Operations 3 3. Select a profile name from the list, and then click the [Delete ] button. 4. The "Delete Profile" window appears with the confirmation message. Click the [Yes] button to delete the profile. HINT You can also invoke the "Profile Management&q[...]

  • Page 104

    86 3.6 Changing Carrier Sheet Settings Carrier Sheet settings are changed on the "Carrier Sheet Settings" screen. The "Carrier Sheet Settings" screen appears when th e [Carrier Sheet Settings] but ton on the [Paper size] tab is clicked. Right-click the "ScanSnap Manager icon" on the taskbar, and sele ct "Settings&[...]

  • Page 105

    3.6 Changing Carrier Sheet Settings ScanSnap S500 O perator's Guide 87 Basic Scanner Operations 3 The following explains the settings that can be changed on the "Carri er Sheet Settings." Mode Specifies the scanning method for using the Carrier Sheet. The following are two modes. • Create facing pages in one image Scan a document f[...]

  • Page 106

    88 Output Image Size Specifies an image size when genera ting a s canned image . You can select it from the following document sizes.   Mode: Create facing pages in one image Mode: Create front and ba ck images separately Automatic Detection Automatic Detection A3 (297 x 420 mm) - - Carrier Sheet size (216 x 297mm) - A4 (210 x 297mm) - A5 (148 x [...]

  • Page 107

    3.6 Changing Carrier Sheet Settings ScanSnap S500 O perator's Guide 89 Basic Scanner Operations 3 [Add custom size] button You can create up to 10 custom sizes. When you click the button, the following settings screen appears. To add custom size documents 1)Click the [Add] button. 2)The following screen appears. • Enter the document sizes. Y[...]

  • Page 108

    90 To change settings 1)On the [Add or Remove custom sizes] screen, select the setting of the docu- ment size you want to ch ange, and click the [Chan ge] button. 2)The [Additional custom sizes settings] screen appears. Change the items you want to change. 3)When you have completed the setti ngs, click the [OK] button. 4)The "Add or Remove cus[...]

  • Page 109

    4 ScanSnap S500 O perator's Guide 91 Chapter 4 V arious settings according to your needs This chapter describes the basic operations of ScanSnap. 4.1 Using ScanSnap Manager .................................................................................... 92 4.2 Using Adobe Acrobat .............................................. .............[...]

  • Page 110

    92 4.1 Using ScanSnap Manager When you use ScanSnap w ith the default settings, you do not have to change any co nfiguration. All you need to do is simply pressing the [SCAN] button to scan the documents, save images with the optimized settings and display the scanned images on the screen without any complicated operation. However, you can also man[...]

  • Page 111

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 93 V arious settings according to your needs 4 ■ Scanning only one side of a document As the default setting, pre ssing the [SCAN] bu tton on ScanSnap scanner starts scanning docu- ments in "Duplex" mode. If you wish to use "Sim plex" scanning by pressing the [SCA[...]

  • Page 112

    94 ⇒ The document is scanned in the " Simple x" mode. ■ Scanning color document in black and white As the default, ScanSnap automatically recogn izes whether a docu ment is black & whi te or colored. Accordingly colored documents are s canne d in the color mode, while black & white docu- ments are scanned monochrome. If you wi[...]

  • Page 113

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 95 V arious settings according to your needs 4 3. Click the [OK] button to close the dialog box. 4. Load the document onto the scanner. 5. Press the [SCAN] button . ⇒ Scanned images will be outp ut in black and white. ■ Scanning color documents in high compression mode With ScanSna[...]

  • Page 114

    96 2. Click the [Scanning] tab and select "C olor high compression" at "Color mode." 3. Click the [OK] button to close the dialog box. 4. Load the document onto the scanner. 5. Press the [SCAN] button . ⇒ Scanned documents will be output as highly compressed color images. ATTENTION In "Color high compression" mode, c[...]

  • Page 115

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 97 V arious settings according to your needs 4 ■ Skipping blank pages ScanSnap is abl e to r ecognize blank pages and remove them from the output data. When s canning documents in "Duplex" mode, both sides of th e documents are scanned regardless if their back- sides are pr[...]

  • Page 116

    98 3. Select the "Allow automatic blank page removal" checkb ox. 4. Click the [OK] button to close the wind ow. ⇒ The setting is enabled from next scanning. ■ Correcting skewed documents ScanSnap is able to automatica lly correct document skews. To change the se tting, follow the procedure below. Operation 1. Right-click the "Sca[...]

  • Page 117

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 99 V arious settings according to your needs 4 2. Select the [Scanning] tab and click the [Option] button. 3. Select the "Correct skewed character strings a utomatically" checkbox. 4. Click the [OK] button to close the wind ow. ⇒ The setting is enabled from next scanning. A[...]

  • Page 118

    100 ■ Correcting the orientat ion of scanned images When there are different types of page orientatio n in a document, ScanSnap is able to automati- cally correct the orientation of the scanned images for the document. For example, it is often seen that a document has portrait pages for text cont ents and landscape pages for table s. For the case[...]

  • Page 119

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 101 V arious settings according to your needs 4 3. Select the "Allow automatic image rotation" checkbox. 4. Click the [OK] button to close the wind ow. ⇒ The setting is enabled from next scanning. ■ Scanning documents of differen t widths or sizes at a time By marking the[...]

  • Page 120

    102 1. Right-click the "ScanSnap Manager" icon on the task bar and select "Settings" from the menu. 2. Select the [Paper size] tab. 3. Mark the "Scan mixed paper size" checkbox. S S[...]

  • Page 121

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 103 V arious settings according to your needs 4 4. Click the [OK] button to close all the windows opened. 5. Align the edge of all documents. 6. Load documents onto the paper chute. ATTENTION This function is available only when "Aut omatic dete ction" is selected from the &q[...]

  • Page 122

    104 7. Press the [SCAN] button . ⇒ The size of all images output conf orms to the respective documents. ATTENTION • Place all documents in th e center under the pick roller . (Document s that are not under the pick roller cannot be fed.) • Adjust the side guide to the widest documen t. • Carefully load the smaller documents, whic h cannot c[...]

  • Page 123

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 105 V arious settings according to your needs 4 ■ Saving scanned images in multiple files ScanSnap can save scanned imag es in multiple files based on the specified number of pages. For example, you can scan a batch of docume nts and create files for every single page. To change the [...]

  • Page 124

    106 3. In the "PDF File Option" window, se lect "Generate one PDF file per x page(s)" and enter a number. One PDF file is created every time when the specified number of pages have been scanne d. 4. Click the [OK] button to close the wind ow. ⇒ The setting is enabled from next scanning. HINT In "Duplex" mode, two pag[...]

  • Page 125

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 107 V arious settings according to your needs 4 ■ Merging scanned images divided by scanning errors into one PDF file When you are scanning documents and saving them in PDF format, the following window appears if the scanning is inte rrupted by a paper jam or error. You can resume or[...]

  • Page 126

    108 ATTENTION The [Continue Scanning] button ma y not be displayed on the window and an error message like the example below may appear. In this case, it is not possi- ble to resume scanning. You will use Ad obe Acrobat if you want to merge two divided image file s. (This operation is only available for files of PDF format.) The following shows the[...]

  • Page 127

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 109 V arious settings according to your needs 4 ATTENTION 7. Select "File B" in the "Select File to Insert" screen and click the [Select] button. ⇒ The "Insert Pages" win dow will appear. 8. Select "After" from the Loca tion menu and "Last[...]

  • Page 128

    110 ■ Setting Passwords for Scanned Doc uments You can set passwords for files scanned wi th ScanSnap and saved in PDF format. No one can read the c ontent of a password-protected PDF file unless he/she enters the password to open the file. Thus, if you save confidential or important docu ments with passwords after scanning, you can pre- vent suc[...]

  • Page 129

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 111 V arious settings according to your needs 4 3. Select the checkbox for "Set a passw ord for PDF file" on "PDF File Option." To enter a password for every scan Clear the checkbox for "Use a fixed password." ⇒ You can enter a different password for eve[...]

  • Page 130

    112 ⇒ In step 3, if the checkbox fo r "Use a fixed password" is cleared, the following screen appears. In the "Password" and "Confirm" fields, en ter the same password, and click the [OK] button. ⇒ The scanned document is save d as a password-protected PDF file. HINT • Y ou can use the following char acters to se[...]

  • Page 131

    4.1 Using ScanSnap Manager ScanSnap S500 O perator's Guide 113 V arious settings according to your needs 4 ■ Performing text recognitio n when scanning documents You can perform text re cognition when scanning documents. Doing so can make a searcha ble PDF file (OCRs during scan). Operation 1. Right-click the ScanSnap ic on , and select &quo[...]

  • Page 132

    114 4. Click the [OK] button to close all the screens. 5. Load the document onto the scanner. 6. Press the [SCAN] button . ⇒ Scanning starts. The document scanned is save d as a searchable PDF file, which has been recognized as text. ATTENTION • Marking this checkbox may require an extended per iod of processing depending on your personal compu[...]

  • Page 133

    4.2 Using Adobe Acrobat ScanSnap S500 O perator's Guide 115 V arious settings according to your needs 4 4.2 Using Adobe Acrobat ■ Rotating the page view of a PDF file Even after scanning a document and saving it as a PDF file, you can ch ange the page view orientation of this PDF file with Adobe Acrobat. When the [Allow automatic image ro ta[...]

  • Page 134

    116 3. Specify the page in which you want to c hange the orientation an d click the [OK] but- ton. Direction: Specify the angle and the direction of the rotation. Page range: Specify the page number o f the pages you want to rotate. ⇒ The orientation of the specified page(s) is (are) changed. HINT For details of this function, refer to "Ad o[...]

  • Page 135

    4.2 Using Adobe Acrobat ScanSnap S500 O perator's Guide 117 V arious settings according to your needs 4 ■ Deleting pages from a PDF file Unnecessary pages of a docume nt which has been scanned and saved as a PDF file can be deleted with Adobe Acrobat 7.0. When a blank page cou ld not be skipped with [Allow au tomatic blank page removal] func[...]

  • Page 136

    118 ■ Converting scanned images to searchable text with OCR When you scan a do cument, you will get a whole imag e of the document in cluding signs, letters and numbers. However, the system cannot recognize the image data as text. This means that you are not able to search the content of your document without usi ng OCR (Optical Character Recogni[...]

  • Page 137

    4.3 Scanning Business Cards ScanSnap S500 O perator's Guide 119 V arious settings according to your needs 4 4.3 Scanning Business Cards A ScanSnap product comes with "CardMinder", an application so ftware for managing business card data. Using CardMinder, you can convert business cards into image data, and create a database of busine[...]

  • Page 138

    120 ■ Starting CardMinder The following describes how to create scanned images of business ca rds on ScanSnap. In this example, the [SCAN] button on th e scanne r is used to scan business cards. <Preparations> Operation 1. Right-click the "ScanSnap Manager" icon on the task bar, and select the [Settings] from the menu that is disp[...]

  • Page 139

    4.3 Scanning Business Cards ScanSnap S500 O perator's Guide 121 V arious settings according to your needs 4 2. Select "CardMinder" from the "Applicati on" drop-down list on the [Application] tab. ⇒ Two tabs, the [Application] and [Sca nning] tabs, will be displayed. 3. Click the [OK] button. ⇒ This closes the "Scan[...]

  • Page 140

    122 <Scanning procedure> Operation 1. Load the business cards onto the scanner. • Load the business cards face down. • When you sc an two or more bu siness card, set them in piles. • Adjust the side guides so that they cont act both sides of the business cards. If there is a space between th e business cards and the side gu ides, plac e[...]

  • Page 141

    4.3 Scanning Business Cards ScanSnap S500 O perator's Guide 123 V arious settings according to your needs 4 Operation 3. Confirm the image data of the scanned business cards on the [CardMinder] main window. The image data of scanned business cards are displayed on the right. A list of already saved business cards is displayed on the left. Unde[...]

  • Page 142

    124 4.4 Using ScanSnap Organizer ScanSnap Organizer is a software applica tion fo r displaying and sorting image files such as the PDF and JPEG files. Images scanned by ScanSnap can be displayed without opening, folders can be create d for different purposes, and files can also be sorted. This following explains how to use ScanSnap Organizer. ■ S[...]

  • Page 143

    4.4 Using ScanSnap Organizer ScanSnap S500 O perator's Guide 125 V arious settings according to your needs 4 ■ Connecting to ScanSn ap Scanning with ScanSnap, and how "ScanSnap Or ganizer" displays the scanned images is explained. <Preparation> Operation 1. Right-click the "ScanSnap Manager" icon on the task bar and[...]

  • Page 144

    126 2. Select "ScanSnap Organizer" from the "Application" drop-down list on the [Applica- tion] tab. 3. Click the [OK] button. ⇒ The "Scan and Save Settings" screen closes.[...]

  • Page 145

    4.4 Using ScanSnap Organizer ScanSnap S500 O perator's Guide 127 V arious settings according to your needs 4 <Scanning> Operation 1. Load the document onto the scanner. 2. Press the [SCAN] button . ⇒ Scanning is started. When scanning is complete, "ScanSnap Organi zer" starts and displays the scanned image as a thumbnail. HIN[...]

  • Page 146

    128 <Sorting Files> How to create a new Cabinet and folder and how to move scanned files to the Cabinet and folder are explained here. Operation 1. On the [File] menu, select [New] -> [Cabinet]. ⇒ Under [My ScanSnap] folder in Folder View, [New Cabinet] is created. 2. Enter a name for the Cabinet . Enter the name “Investigation Report?[...]

  • Page 147

    4.4 Using ScanSnap Organizer ScanSnap S500 O perator's Guide 129 V arious settings according to your needs 4 5. Enter a Folder name. 6. Repeat Steps 4, 5 to create folde rs as needed. As an example, create two folders named [July 2005] and [August 2005]. 7. Select the file. 8. Drag-and-drop the selected file to th e destination folder. 9. Repe[...]

  • Page 148

    130 4.5 Using ABBYY FineReader Documents scanned with Sc anSnap are very much like the original text, but they are essentially images and are not editable in Micr osoft Word, Ex cel, and so on. You can convert such texts into files in Micros oft® Wo rd, Microsoft® Excel, Microsoft® Power- Point, or PDF formats by using ABBYY FineReader. ABBYY Fi[...]

  • Page 149

    4.5 Using ABBYY FineReader ScanSnap S500 O perator's Guide 131 V arious settings according to your needs 4 2. On the [Application] tab, select an appl ication into which the document you scan is exported from the "Application" drop-down list. For example, select ABBYY Scan2Word. 3. Click the [OK] button. ⇒ The "Scan and Save S[...]

  • Page 150

    132 HINT • ABBYY FineReader comprises four utilities: Scan2W ord, Scan2Excel, and Scan2PowerPoint. • Y ou can also select the text recognition langu age and configure various set- tings on the "ABBYY FineReader for ScanSnap (TM) 2.0" window . T o open the "ABBYY FineReade r for ScanSnap" window , select [S t art] -> [All [...]

  • Page 151

    4.5 Using ABBYY FineReader ScanSnap S500 O perator's Guide 133 V arious settings according to your needs 4 <Scanning and Recognizing Documents> Operation 1. Load the document onto the scanner. 2. Press the [SCAN] button . ⇒ Scanning is started. When scanning is complete, ABBYY FineRe ader automatic ally starts reading images. ⇒ The s[...]

  • Page 152

    134[...]

  • Page 153

    5 ScanSnap S500 Operator's Guide 135 Chapter 5 T roubleshooting This chapter describes how to remove ja mmed documents and re solve other issues. 5.1 Clearing Document Jams .................................................. ................................. 136 5.2 Troubleshooting Checklist......................................................[...]

  • Page 154

    136 5.1 Clearing Document Jams If a paper jam occurs during sca nning, follow the procedure below to remove the jammed docu- ment. CAUTION • Open the ADF before removing th e jammed document. • Be careful when removin g the jammed document. • When removing the jammed document, be carefu l not to get neckties or necklaces entan- gled in the sc[...]

  • Page 155

    5.1 Clearing Document Jams ScanSnap S500 Operator's Guide 137 T roubleshooting 5 3. Remove the jammed document . 4. Close the ADF. ⇒ You should hear the ADF click when it returns to its or iginal position. ATTENTION Make sure that the ADF is completely closed. Otherwise, paper jams or other feeding erro rs may occur. Paper chute ADF[...]

  • Page 156

    138 5.2 Troubleshooting Checklist This section describes common problems that may occur during the usage of ScanSnap and how to resolve them. Before you request repair serv ice, check the following list. If you cannot solve the problem after checking the following list, contact an authorized F UJITSU scanner service provider. Symptom Check This Ite[...]

  • Page 157

    5.2 Troubleshooting Checklist ScanSnap S500 Operator's Guide 139 T roubleshooting 5 Scanning does not start. Is the USB cable con- nected correctly? Connect the USB cable correctly. (When a hub is used, check the hub’s power supply.) Does the LED light blink repeated ly? Disconnect and then re- connect the AC cable and AC adapter. (* Wait at[...]

  • Page 158

    140 The scanned image shifts or is distorted. Is the document loaded correctl y? Load the document corre ctly follow- ing the instruction in "3.3 Loading Documents" (p age 39) The image scanned is too light or too dark. Is the "Brightness (Black and White scanning only)" setting on [Option] of the [Scanning] tab se t to extremel[...]

  • Page 159

    5.2 Troubleshooting Checklist ScanSnap S500 Operator's Guide 141 T roubleshooting 5 Paper is not fed (stops midway). Is the Pick rolle r dirty? Clean the Pick roller by following the instructions in "6.3 Cle aning the Inside of the Scanner" ( page 148). Is the Pick rolle r worn out? Clean the Pick roller by follow ing the instruction[...]

  • Page 160

    142 Scanned images ar e skewed. Are the docume nts fed into the ADF with a skew of more than +/-5 degrees? The "Correc t skewed character strings automatically" function can correct skewed im ages up to +/-5 degrees. Load the document onto the scanner so that th e document skew does not exceed this limit. Depending on the conten ts of doc[...]

  • Page 161

    5.2 Troubleshooting Checklist ScanSnap S500 Operator's Guide 143 T roubleshooting 5 (*1) For Windows XP, in the "Device Manage r" window, r ight-click o n the comp uter nam e and perform "Scan for hardware changes." (*2) - Make sure the personal comp uter and Sc anSnap are p owered on and connected properly. - In the "[...]

  • Page 162

    144 - fi5110e.inf - fi5110e.PNF in the folder C:Windows Inf have been deleted. If the files st ill exist, remove thes e two files. - After the folder s and files are remov ed, restart your computer with ScanSnap disconnected. - Reinstall ScanSnap Manager and restart. (*3): To confirm whether th e scanner is connecte d with USB1.1 or USB2.0 , righ[...]

  • Page 163

    6 ScanSnap S500 O perator's Guide 145 Chapter 6 Daily Care This chapter describes how to clean ScanSnap. WARNING Fire/Electric Shock Before you clean the scanner, turn off the scanner and dis- connect the AC adapter from the power outlet. 6.1 Cleaning Materials ........................................ ..........................................[...]

  • Page 164

    146 6.1 Cleaning Materials *1) To purchase cleaning materials, contact the FUJITSU scanner dealer where you pur- chased the scanner. *2) Any lint-free cloth can be used. Cleaning Materials Parts No . Remarks Cleaner F1 CA99501-0013 1 bottle (100ml) Moisten a cloth with this fluid and wipe the scanner clean. (*1) Lint-free dry cloth Commercially ava[...]

  • Page 165

    6.2 Cleaning the Scanner Exterior ScanSnap S500 O perator's Guide 147 Daily Care 6 6.2 Cleaning the Scanner Exterior Clean the scanner exterior and the ADF paper chute with a cloth moistened with a small amount of Cleaner F1 or any neutral d etergent. ATTENTION • Never use paint thinner an d other organic solvents. • During the cleaning, p[...]

  • Page 166

    148 6.3 Cleaning the Inside of the Scanner Clean inside of the scanner with a cloth moistened with Cleaner F1. In an alternating succession of scanning documents, the accumula ted paper-powder and dust inside the scanner causes a scanning error. As a guideline, clean the ADF ev ery 1,000 sca ns. Note that this guide line varies according to the typ[...]

  • Page 167

    6.3 Cleaning the Insi de of the Scanner ScanSnap S500 O perator's Guide 149 Daily Care 6 2. Clean the following locations with a cloth moistened with clea ner F1. Turn off the scanner before clea ning the following locations. • Pad ASSY (x 1) Wipe the Pad ASSY downwards. When cleaning the Pad ASSY, take care to prevent the cloth from catchin[...]

  • Page 168

    150 Turn on the scanner before cleaning the follo wing locations, and clea n the following rollers while rotating them. • Feed rollers (x 2) Clean lightly taking care not to roughen the surface of the rolle rs. Take particular care in cleaning the feed rollers si nce black debris o n the rollers adversely a ffect the pickup perfor- mance. • Eje[...]

  • Page 169

    6.4 Cleaning Carrier Sheet ScanSnap S500 O perator's Guide 151 Daily Care 6 6.4 Cleaning Carrier Sheet If the Carrier Sheet is used extensively, dirt and dust may stick onto the surface or the interior and cause scanning errors. Clean it regularly to avoid errors. Cleaning method Use dry, soft cloth, or soft cloth slightly mois tened with Clea[...]

  • Page 170

    152[...]

  • Page 171

    7 ScanSnap S500 Operator's Guide 153 Chapter 7 Replacing Consumables and Carrier Sheet This chapter describes how to replace consumables. WARNING Fire/Electric Shock Before you replace the consumables, turn o ff the scanner and disconnect the AC adapter from the power outlet. 7.1 Replacing Consumab les .................... ....................[...]

  • Page 172

    154 7.1 Replacing Consumables This section describes how to replace consumables. ■ Part Nos. and Replacement Cycle of Consumables The following tables list the part numbers of cons umables and rough guideline s for replacing these parts. These replacement cycles are roug h guidelines for the case of using A4/Letter wood-free paper 64 g/m 2 (17 lb[...]

  • Page 173

    7.1 Replacing Consumables ScanSnap S500 Operator's Guide 155 Replacing Consumab le s and Carrier Sheet 7 HINT By the following procedure, you can cr eate a rough guideline for replacing co n- sumables and for estimating how many sheets ha ve been already scanned. 1. Right-click the "ScanSnap Manage r" icon on the task bar. 2. Click [[...]

  • Page 174

    156 7.2 Replacing the Pad ASSY Replace the Pad ASSY following the procedure below. Operation 1. Remove the documents on the paper chute. 2. Open the ADF while pulling the cover open lever. 3. Remove the Pad ASSY. Pull out the Pad ASSY in the direction of the arrow while pinching bo th ends of the Pad ASSY. ADF Cover open le ver Paper chute ADF Pad [...]

  • Page 175

    7.2 Replacing the Pad ASSY ScanSnap S500 Operator's Guide 157 Replacing Consumab le s and Carrier Sheet 7 4. Attach the new Pad ASSY. 5. Close the ADF. ⇒ You should hear the ADF click when it returns to its original position. ATTENTION Make sure that the Pad ASSY is comple tely attached. Ot herwise, document jams or other feeding er rors may[...]

  • Page 176

    158 6. Turn on the scanner. 7. Right-click the "ScanSnap Manager" icon on the task bar , and select [Check consum- able s uppli es] from the m enu. ⇒ This displays the "Check consumable status" window. 8. In the "Check consumabl e status" window, click the [Reset] button of Pad ASSY Count. ⇒ The counter is reset to[...]

  • Page 177

    7.3 Replacing the Pick Roller ScanSnap S500 Operator's Guide 159 Replacing Consumab le s and Carrier Sheet 7 7.3 Replacing the Pick Roller Replace the Pick roller following the procedure below. 1. Remove the documents on the paper chute. 2. Open the ADF while pulling the cover open lever. 3. Adjust the Side guide to the "A5" size. AD[...]

  • Page 178

    160 4. Remove the sheet guide. Pinch the knobs on the sheet guide an d pull the sheet guide to remove it. 5. Rotate the pick roller bush ing (left). Handle Sheet guide Claw Pick roller bushing Pick roller Pick roller shaft[...]

  • Page 179

    7.3 Replacing the Pick Roller ScanSnap S500 Operator's Guide 161 Replacing Consumab le s and Carrier Sheet 7 6. Remove the pick roller with its shaft. Slightly pull up the left part of the Pick ro ller shaft (abo ut 5mm), mo ve it towards the left side, and then raise it to remove from the scanner. 7. Remove the pick roller from its shaft. Pul[...]

  • Page 180

    162 8. Attach the new pick roller to the shaft. Insert the shaft aligning the protrusion with the slot on the new pick roller. 9. Install the pick roller with it’s shaf t to the scanner. Insert the right end of the shaft to the roller bush ing (right), and set the shaft to the slot while lowering it. ATTENTION If you push up the pick roller tab u[...]

  • Page 181

    7.3 Replacing the Pick Roller ScanSnap S500 Operator's Guide 163 Replacing Consumab le s and Carrier Sheet 7 10. Rotate the roller bushing (left) by rotatin g it in the direction of the arrow. 11. Attach the sheet guide to the scanner. Pinch the knobs on the sheet gu ide and attach it to the scanner. ATTENTION Make sure that the Pick roller is[...]

  • Page 182

    164 ⇒ The sheet guide makes a clicking soun d when the knobs fix into position. 12. Close the ADF. ⇒ You should hear the ADF click when it returns to its or iginal position. 13. Turn on the scanner. 14. Right-click the "ScanSnap Manager" icon in t he task b ar, and select [Check consum- able s uppli es] from the m enu. ⇒ This displa[...]

  • Page 183

    7.3 Replacing the Pick Roller ScanSnap S500 Operator's Guide 165 Replacing Consumab le s and Carrier Sheet 7 15. In the "Check consumable status" window, click the [Reset] but ton of the consumable you replaced. ⇒ The counter is reset to "0."[...]

  • Page 184

    166 7.4 Purchasing the Carrier Sheet If the “Carrier Sheet” bundled in this product cann ot be use d for scanning due to damage or wear- and-tear, you can purchase just the Carrier Sheet separately. As a guideline, it is recommended to re place the Carrier Sheet every 500 scans. However, it differs according to usage. If scratches and dirt are [...]

  • Page 185

    A ScanSnap S500 Operator's Guide 167 Appendix A Updating ScanSnap Manager In an effort to improve the us ability and functionality of ScanS n ap Manager, program updates are carried out timely. ScanSnap Manager can automatica lly detect wh ether the latest program (Update Pack) is available and upda te the prog ram. When updating ScanSnap Mana[...]

  • Page 186

    168 2. Click the [Yes] button. ⇒ If the latest Update program is ava ilable, a message appears for the confirmation of the download and installation of the program. 3. Click the [Yes] button. ⇒ The program is downloaded, and a confirma tion message to start installation appears. 4. Click the [Install] button. ⇒ Installation starts, and the ?[...]

  • Page 187

    ScanSnap S500 Operator's Guide 169 B Appendix B Uninstalling ScanSnap "Uninstallation" removes the ScanSn ap program files that were copi ed during the installation from the hard disk and restores the system environment to its original state. This chapter describes ho w to uninstall ScanSnap. ■ Uninstalling Supplied Programs Follow[...]

  • Page 188

    170 ⇒ This executes the uninstallation. 7. After the uninstallation is completed, select "Yes, I want to restart my compu ter now!" and click the [Finish] button. ATTENTION Screen displays may vary slightly depen ding on the operating system (OS) of you personal computer. Follow the on-scre en instructions of the OS. Example: Whe n the [...]

  • Page 189

    C ScanSnap S500 Operator's Guide 171 Appendix C Installation Specifications The following table summarizes the insta llation specifications of this scanner. Note) Dimensions Item Specification s Dimensions (Note) Width Depth Height Minimum 284 mm 11.18 in. 159.2 mm 6.27 in. 147 mm 5.79 in. Maximum 284 mm 11.18 in. 436.7 mm 17.19 in. 299.5 mm 1[...]

  • Page 190

    172[...]

  • Page 191

    ScanSnap S500 Operator's Guide 173 Contact the store where you purchased your ScanSn ap or an authorized se rvice provider for per- forming repairs on this prod uct. • The user must not perform any repairs on the scanner. Repairs[...]

  • Page 192

    174[...]

  • Page 193

    ScanSnap S500 O perator's Guide 175 Index A About the size of image data .................. 77 AC adapter connector ............................... 4 ADF cover ........................... ...................... 3 Allow automatic blank page removal ...... 65 Allow automatic image deskew ............... 65 Allow automatic image rotation ........[...]

  • Page 194

    176 Folder path to save image ...................... 59 I image rotation ..................... .................... 67 Installation Specifications ...................... 171 Installing Adobe Acrobat ..................... 8 , 11 Installing CardMinder .............................. 15 Installing PDF Thumbnail View ............... 15 Installing ScanSn[...]

  • Page 195

    ScanSnap S500 Operator's Guide 177 T Troubleshooting .................................... 135 Troubleshooting Checklist ..................... 138 U Uninstalling ScanSn ap .......................... 169 Uninstalling Supplied Programs ............ 169 USB 2.0 ..................................................... 7 USB connector .................[...]

  • Page 196

    z The contents of this manual are subject to change without notice. z PFU LIMITED assumes no liability for incidental or consequential damages arising from th e use of this manual, and any claims by a third party. z Copying of the contents of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law[...]