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Elo TouchSystems ET1525C manual

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  • Page 1

    Elo Entuitive T ouchmonitor User Guide For 15” and 17” CRT Deskto p T ouchmonito rs V ersion 1 .0 DOC# SW500125 P/N 008526 ET1525C Series Models ET1725C Series Models Elo T ouchSystems, Inc. 1-800-ELOTOUCH www .elotouch. com[...]

  • Page 2

    El o E n t ui ti v e T o uc h mo n i to r CR T D es k t op Us er G ui d e - i i i Copyright © 2000 Elo T ouchSystems Inc. All Rights Res erved. No part of this p ublication may be reproduce d, transmi tted, tran scribed, st ored in a retriev al system, o r translate d into a ny langua ge or co mputer languag e, in an y form or by any means, in clu[...]

  • Page 3

    iv - El o En tu i ti v e T ou c hm on i t or CR T De sk t op Us e r Gu id e[...]

  • Page 4

    Con ten t s Elo E ntui tiv e T o uchm oni tor CRT Des kt op Us er Gui de - v Chapter 1. Introduction ........................................................................ 1 Precautions ................................................................................................ 1 About the Product .............................................[...]

  • Page 5

    Content s vi - E lo En tui tive T ou chm oni tor CRT De skto p Use r Gu ide Signal PINOUT for 15” and 17” Monitors .......................................... 36 Power Consumption .................................................................................. 37 Preset Timing Table .............................................................[...]

  • Page 6

    Precautions El o E n t ui ti v e T ou c hm o ni to r CR T D e sk t op U se r G u id e - 1 Chapter 1 Introduction Congratu lations on your purc hase of an Elo T ouchSy stems Entuitive touc hmonit or . Y our new hi gh-re solut ion tou chmon itor c ombi nes the reliable performance of Elo’ s touch technology with the latest advances in CR T display [...]

  • Page 7

    Chapter 1 : I ntroduction 2 - El o E nt ui t iv e T o u ch m on i to r CR T D e sk to p Us e r G ui d e[...]

  • Page 8

    Unp acking Y our T ouchmonitor Elo E ntui ti ve T ou ch moni tor CRT Desk top U ser Gu ide - 3 Chapter 2 Inst allation and Setup This chap ter discu sses ho w to install your CR T touchmon itor and how to install Elo T ouchSyst ems dri v er softw are. Unp acking Y our T ouchmonitor Check that the follo wing 7 items are present and in good condition[...]

  • Page 9

    Chapte r 2 : Inst allat ion and Se tup 4 - E l o E nt u it i ve T ou c hm on it o r C R T D e sk t op U se r G u id e Gettin g St arte d Inst alling the Base Carefull y turn the touchmonitor upside-do wn. Place the base against the bottom of the monitor so that the base fasteners are aligned with appr opriate slots. Push the ba se towards the front[...]

  • Page 10

    Getting S t arted Elo E ntui ti ve T ou ch moni tor CRT Desk top U ser Gu ide - 5 Selecting a Sui t able Location Place the monitor at least 12 inches from other electrical or heat-emittin g equipment and allow at least 4 inches on each side f or ventil ation. Place the mo nitor in a positi on where no light shines or i s r eflec ted directly on th[...]

  • Page 11

    Chapte r 2 : Inst allat ion and Se tup 6 - E l o E nt u it i ve T ou c hm on it o r C R T D e sk t op U se r G u id e Connecting Y our T ouchmonitor Y our touchm onitor comes with o ne of the fol lo wing touch screen con- nector cables: Serial (RS-232) or USB cable (for W indows 98 and W i n- dows 20 00 sy stems onl y). IMPOR T A NT : Before connec[...]

  • Page 12

    Connecting Y our T ouchmonitor Elo E ntui ti ve T ou ch moni tor CRT Desk top U ser Gu ide - 7 2. Connect the po wer cable to the A C connector on your touch - monitor . T o protect your equ ipment against risk of da mage from electrical surges in the po wer line, plug the touchmonitor’ s po wer cord into a sur ge protector , and then connect the[...]

  • Page 13

    Chapte r 2 : Inst allat ion and Se tup 8 - E l o E nt u it i ve T ou c hm on it o r C R T D e sk t op U se r G u id e 3. Connect the touch screen cable. Determ ine if you h a ve RS-23 2 or USB. Conn ect one end to the app ropriate port on the back of your PC. C onnect the other end of the cable to the touchscreen connector on your touchmo nitor . T[...]

  • Page 14

    Connecting Y our T ouchmonitor Elo E ntui ti ve T ou ch moni tor CRT Desk top U ser Gu ide - 9 4. Power on your monitor using the Soft po wer switch and check that the po wer LED is on, then po wer on yo ur PC. If not, repeat steps 2, 3 , and 4, or refer to Chapter 4 , T ro ubleshoot ing. 5. After a brief pause the picture sh ould appear . If neces[...]

  • Page 15

    Chapte r 2 : Inst allat ion and Se tup 10 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e Inst alling the Driver Soft ware Elo T ouchSystems provides driv er software that allows your touchmoni- tor to work with your computer . Dri vers are located on the enclosed CD- R OM fo r the follo wing operating s ystems: W i ndo w[...]

  • Page 16

    Inst alling the Driver So ftware El o E n t ui ti v e T ou c hm o ni to r CR T De sk t op U se r G u id e - 11 2. Click the Browse button to locate the EloCd.e xe pro gram on the CD-ROM. 3. Clic k Open , th en OK to run EloCd.e x e. 4. Follo w the directions on the screen to co mplete the dri v er setup for yo ur vers ion o f W indows. Inst alling [...]

  • Page 17

    Chapte r 2 : Inst allat ion and Se tup 12 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e 2. Click the Bro wse b utton to locate the EloCd.ex e program o n the CD-ROM. 3. Clic k Open , th en OK to run EloCd.e x e. 4. Follo w the directions on the screen to co mplete the dri v er setup for yo ur vers ion o f W indows.[...]

  • Page 18

    About T ouchmonito r Adjustmen t s El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 1 3 Chapter 3 Operation About T ouchmo nitor Adjustment s By design, your El o Entuitiv e touchmonitor should not require any adjustments. The factory settings will giv e you optimum video results with most standard PC v ideo display adapter[...]

  • Page 19

    Chapte r 3 : Operation 14 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e T ouchmonito r Controls Y ou can adjust the screen display b y using the b uttons located belo w the screen. Using the On Scree n Display (OSD) 1. Push the MENU button to access the OSD. The re solution and frequenc y are displayed at the top of the[...]

  • Page 20

    T ouchmonitor Controls El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 1 5 6. The displa y unit automatically sa ves the new settings in 3 to 4 seconds after yo ur last adjustments and the menu di sappears. Y ou can also push the MENU button to make the men u disap- pear . Brig htness Use the button t o select the brightne[...]

  • Page 21

    Chapte r 3 : Operation 16 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e OSD Ad justm ent s H. Size Adjust s the horiz ontal siz e of the ent ire screen imag e. H. P osi tion Adjust s the horiz ontal posit ion of the ent ire screen imag e. V. S i z e Adjusts th e v ertical siz e of the en tire s creen ima ge. V. P o s i [...]

  • Page 22

    T ouchmonitor Controls El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 1 7 H. Moire Clears h orizontal moire if a series o f concen tric circl es or arcs appe ar on y our scre en. Langua ge Y ou can select the la nguage in which adj ustment m enus are displa y e d. The f ol lo wing lan guage s are a v ail ab le; Eng lish, [...]

  • Page 23

    Chapte r 3 : Operation 18 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e Degauss External magneti c fiel ds ma y ca use d istortion or discol ora- tion in th e pict ure. Demagn etizing tak es plac e auto maticall y when the disp la y unit is s witched on, an d the unit normally maint ains f au ltless c olor pu rity durin[...]

  • Page 24

    El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 1 9 Chapter 4 T roubleshooting Prob lem Sugge stion (s) No pict ure. Y our touchmon itor may not be g etting po wer . Make cert ain that yo ur power strip is pl ugged in to the wall socket and that the PC and t ouchmoni tor are plug ged in and powered on . T est the power sup[...]

  • Page 25

    Chapter 4 : T roublesh ooting 20 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e Dupli cated image s A prob lem wi th yo ur gr aphic s ada pter o r touc hmonit or . Contac t your service represen tati ve. T ouch do esn’t work. Check to make sure the touchscree n cable is securely atta che d at bo th end s. Prob lem Sugg[...]

  • Page 26

    El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 2 1 Monito r W arning Mes sages Messag e Sugge stion Error message: OUT OF RANGE The graphics adapter is s et for a refresh rate or a line frequ ency that is to o high. Se lect another di splay mo de with lower frequencies as direct ed by your video card ve ndor . Self diagno[...]

  • Page 27

    Chapter 4 : T roublesh ooting 22 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e[...]

  • Page 28

    T ou chsc reen s: An Ov ervie w El o E n t ui ti v e Touc h mo n it or CR T D e sk to p Us e r G ui d e - 23 Appendix A T ouch T echnology T ouchsc reens: An Overv iew T ypically , users communicate with computers by using a mouse, a ke y- board, or a combinatio n of the two. Users who are not keyboard-literate or mo use- savvy can b ecom e frus tr[...]

  • Page 29

    Appendix A : T ouch T echnology 24 - El o E n tu it i v e T ou c hm on i to r CR T De sk t op U se r G u id e For e xample, a customer in a departmen t store could scroll thro ugh a product catalog by increasing or decreasing pressure on an icon. Intelli- T ouch’ s p ressure sensitivity increases the intuitiv e nature of a user/ touchscreen inter[...]

  • Page 30

    El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 2 5 Appendix B T ouchmonitor Safety This manual contains information t hat is impor tant for the pr oper setup and m aint enanc e of y our to uchm onit or . Befor e setti ng u p and p owering on your ne w touchmonitor , read through this manual, especially Chapter 2, Installa[...]

  • Page 31

    Appendix B : T ouchmonitor Safe ty 26 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e Care and Handling of Y our T ouchmonito r The following tips will help keep your Elo Entu iti ve touchmonitor func- tioning at the optimal level. T o a void ris k of electric shock, do not disassemble the display unit cabinet. The unit i[...]

  • Page 32

    El o E n t ui ti v e Touc h mo n it or CR T D e sk to p Us e r G ui d e - 27 Regulatory Inf ormation Electric al Safet y Informatio n A) Compl iance is re quired wit h respect to t he voltage, frequency , and c urrent requi rements indi - cate d on t he ma nufac tur er ’ s label . Conn ecti on t o a di f feren t power sou rce than t hose speci fi[...]

  • Page 33

    28 - El o E n tu it i v e T ou c hm on i to r CR T De sk t op U se r G u id e b) T o ensure complian ce, use only the provided manufactu rer-approved li ne cord. c) Th e user is ca utione d that cha nges or mo dificatio ns to the equ ipment not expressly appr oved by the party responsi ble for comp liance could void the user ’ s auth ori ty to op[...]

  • Page 34

    El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 2 9 Appendix C T echnical Specifications Note: All specifications are subject to c hange.[...]

  • Page 35

    Appendix C : T echnical Spe cificatio ns 30 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e T ouchmonit or Specif icatio ns Picture T ube 17” (15 .7” diagon al viewable image), 0.27 -mm do t pitch, anti-static, an ti-glare, and TCO treatment coated. 15” (13 .8” diag ona l vie wa ble image), 0 .28-mm do t pitch, an[...]

  • Page 36

    T ouchmonitor Specific ations El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 3 1 On-Screen Adjustments H/V POSITION, H/V SIZE, PINCUSHION, TRAPEZIOD, P ARALLEL, PIN B ALANCE, H/V MOIRE, LANGU AGES, R O T A TION, OSD H/V POSI TION , CO LOR CONTR OL, RECAL L, INFORMA TION, DEGA USS, BRIGHTNESS, CONTRAST H/V POSITION, H/V SI[...]

  • Page 37

    Appendix C : T echnical Spe cificatio ns 32 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e IntelliT ouch T ouchmonitor Specifications Mechan ical Positiona l Accurac y Standard de viation of error is less than 0 .080 in. (2 .03 mm) . Equates to less than ±1%. T ouchpoi nt Dens ity More tha n 10 0,000 touchp oints /in 2 [...]

  • Page 38

    T ouchmonitor Specific ations El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 3 3 En vironmental Chemical Resist ance The active area of the touchscreen is resistant to all chemi cals that do not af fect glass, su ch as: Aceton e T oluen e Methyl ethyl keton e Isopropyl alcohol Methyl alco hol Ethyl ac etate Ammoni a-based[...]

  • Page 39

    Appendix C : T echnical Spe cificatio ns 34 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e AccuT ouch T ouchmonitor Specification s Mechan ical Constructi on T op: Polyes ter with outsid e hard-surf ace coa ting with clear or antiglare f inish. Inside: Transparent con ductive coating. Bottom: Glass su bstrate with u nifo[...]

  • Page 40

    T ouchmonitor Specific ations El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 3 5 En vironmental Chemical Resist ance The active area of the touchscreen is resistant to the following chemical s when exposed for a period of on e hour at a tempera ture of 21 ° C: Acetone Methylene ch loride Methyl ethyl keto ne Isopropyl al[...]

  • Page 41

    Appendix C : T echnical Spe cificatio ns 36 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e Signal PINOUT for 15” and 17” Monito rs *Pin 5, sel f-test pin sh all be gro unded when signal conn ector is plug ged in. 1 2 3 4 5 7 6 8 10 9 11 13 12 15 14 PI N Numbe r Signal 1 Red vide o 2 G reen vi deo 3 Blue vi deo 4 Grou[...]

  • Page 42

    Power Consumpti on El o E n t ui ti v e T ou c hm o ni to r CRT D es k to p U s er G ui de - 3 7 Power Consumption The touchmonitor co mes with a po wer- sa ving feature that con trols its pow er consumption. Thi s feature complie s with both the EP A ’ s Ener gy Star requir emen ts and Europ ean NU TEK/TC O ’ s power managemen t guidelines. It[...]

  • Page 43

    Appendix C : T echnical Spe cificatio ns 38 - El o E nt u it iv e T o u c hm o ni to r CR T D e sk t op Us er Gu i d e Preset T iming T able Y our Elo Ent uiti v e touchmon itor has 8 pr eset timi ng modes. The fo llo w- ing are modes pr eset as factory d efaults: *Recomm ended p rimar y mode No. Resoluti on Horizon tal Freque ncy Refresh Rat e 1 7[...]

  • Page 44

    El o E n t ui ti v e Touc h mo n it or CR T D e sk to p Us e r G ui d e - 39 W arranty Except as othe rwise stated h erein or in an order ack nowl edgmen t deliv ered to Buyer , Seller warrants to Buyer that the Produc t shall be fre e of defec ts in mate- rials and workmansh ip. See rele v an t specif ication sh eet for touchm onitors. Selle r mak[...]

  • Page 45

    40 - El o E n tu it i v e T ou c hm on i to r CR T De sk t op U se r G u id e MENT , OR OTHER WISE. NO EMPLO YEE OF SELLER OR ANY O THER P AR TY IS A UTHORIZ ED TO MAKE ANY W ARRANTY FOR THE GOODS O THER T HAN THE W ARRANTY SET FOR TH HEREIN. S ELLER’S LIA- BILITY UNDER THE W ARRANTY SHALL BE LIMITED T O A REFUND OF THE PURCHASE PRICE OF THE PR O[...]

  • Page 46

    Index El o E n t ui ti v e Touc h mo n it or CR T D e s kt op U se r G u id e - 41 I NDE X A About the Product 1 About T ouchm onitor A djustm ents 13 Accu Touc h Touc hmon itor Specif icati ons 34 Accu Touc h To uchsc reens 24 Ambien t Temperatu re 31 B Brightness 18 C Care and Handling o f Your Touchmonito r 26 Chemi cal Resi stance 33 , 3 5 Colo[...]

  • Page 47

    Index 42 - E lo E nt u it i ve T ou ch mo n i to r CR T De s kt o p U s er G ui de Rotation 17 S Safety Regulations 31 Sealing 32 Sele cting a S uitabl e L ocation 5 Signal PINOUT fo r 15” an d 17” Mo nitors 36 Solutions to Com mon Problems 19 Surfac e Dur ability 32, 34 T Technic al Spe cificat ions 29 Touch Activatio n Force 32, 34 Touch Tec [...]