Elo TouchSystems 1729L manual

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Table of contents for the manual

  • Page 1

    T ouchmonitor User Guide 1729L 17 " LCD Desktop Touchmonitor (Optional Magnetic Stripe Reader, Custome r Display, Barcode Scanner and Fingerprint Reader available) *shown with optional peripherals[...]

  • Page 2

    Elo T ouchSyste msT ouchmonitor User Guide 17 " LCD De s ktop 1729L Revision A P/N E488297 Elo T ouchSyste ms. 1-800-557-1458 www.elotouch.com[...]

  • Page 3

    Copyright © 2007 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, tra nsmitted, tra nscribed, stored in a retrieval system, or tra nslated into a ny la nguage or computer la nguage, in a ny form or by a ny mea ns, including, but not li mited to, electronic, magnetic, optical, che mical, ma nual, or otherwise wi[...]

  • Page 4

    Chapter 1 Introduction 1 Product Description ................................................. 1 Detailed LCD Display Performance Requirements .......................................................... 2 Customer Display .............................................. 3 USB Version ................................................... 3 Fingerprint Re[...]

  • Page 5

    Appendix B T ouchmonitor Safety 37 Care and Handling of Your Touchmonitor .......... 38 Appendix C T echnical Specif ication s 39 Touchmonitor Specifications ......................... 40 AccuTouch Touchscreen Specifications ................................................ 41 IntelliTouch Touchscreen Specifications ..................................[...]

  • Page 6

    [...]

  • Page 7

    C H A P T E R 1 I NTRODUCTION Product Description The 1729L consists of a 17.0” LCD main display with a touchscreen a nd the following optional peri pherals: customer display , va cuum fluorescent display (VF D), fingerprint rea der , barcode sca nner , magnetic stripe rea der (MSR), speaker bar a nd a 6 port USB (USB version only) Hub. The main [...]

  • Page 8

    Detailed LCD Display Perf orma nce Requirements 17 inch TFT LCD Display Pa nel Display Format 1280 x 1024 Display area 17” 337.92mm(H) x 270.336mm(V) Pixel Pitch 17” 0.264mm(H) x 0.264mm(V) Contra st Ratio 800:1 typical Brightness LCD 280 cd/m 2 (T ypical) AccuT ouch 224 cd/m 2 (T ypical) IntelliT ouch 258 cd/m 2 (T ypical) CarrollT ouch 258 cd[...]

  • Page 9

    Customer Display The Customer Display is a twenty chara cter two line va cuum fluore scent display (VF D). It consists of a VF D a nd VF D controller . USB V ersion Optional Para meters Chara cters per row 20 Number of rows 2 Chara cter configuration 5x7 dot matrix Chara cter He ight 9.5mm Chara cter width 6.2mm Chara cter configuration ASCII Chara[...]

  • Page 10

    M agnetic Stripe Re ader The MSR is a USB 1.1 device which rea ds all three data stri pes on sta ndard credit cards or driver’s licenses conf orming to ISO/ANSI sta ndards. The MSR will have f oreign la nguage capa bility . The credit card is rea d by sliding the credit card through the MSR, stri pe side toward the display , forward or ba ckward.[...]

  • Page 11

    2.Omni-Dire ctional sca nner (Elo P/N E787026) specifications. a. Ability to generate omni-directional sca nning pattern b. M a xi mum perf orma nce c. 2-D sca nning a bility (PDF417, M icroPDF) d. USB powered e. Ea sy communication between host a nd sca nner f. V isible la ser diode operating at 650nm g. 600+ sca ns/sec h. RoHS-compli a nt 3.USB-S[...]

  • Page 12

    1-6 Elo T ouchmonitor User Guide[...]

  • Page 13

    C H A P T E R 2 I NST ALLA TION AND S ETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo T ouchSystems driver software. Unpacking Y our T ouchmonitor Check that the following items are present and in good condition: T ouchmonitor USB Cable V ideo cable OR Power cable US/Candian European power cable Audio Cable C[...]

  • Page 14

    Product Overview Main Unit Note: Shown with optional peripherals Rear View 2-8 Elo T ouchmonitor User Guide[...]

  • Page 15

    Side View Base Bottom View 2-9[...]

  • Page 16

    2-10 Elo T ouchmonitor User Guide[...]

  • Page 17

    2-1 1[...]

  • Page 18

    Kensington TM Lock The Kensington TM lock is a security device that prevents theft. T o find out more a bout this security device, go to http://www.kensington.com. 2-12 Elo T ouchmonitor User Guide[...]

  • Page 19

    USB Interface Connection Y our touchmonitor comes with only one touchscreen connector ca bles: USB ca ble. (For W indows 2000, Me a nd XP syste ms only . ) T o set up the display , please ref er to the f ollowing figures a nd procedures: Remove the Ca ble Cover The ca bles are connected at the ba ck of the monitor . T o re move the cover , gra sp t[...]

  • Page 20

    C AUTION Before connecting the ca bles to your touchmonitor and PC, be sure that the computer a nd touchmonitor are turned of f. N OTE Before conne cting the cable s to the touchmonitor , route all the cables through the hole in the second a s shown in the picture above. 2-14 Elo T ouchmonitor User Guide[...]

  • Page 21

    Connect one end of the power cord to the monitor a nd the other end to wall. Connect the power ca ble to the power port in the monitor . 2-15 CONNECTIONS ON UNDERSIDE POWER CABLE POWER POWER[...]

  • Page 22

    Connect one end of the video ca ble to the rear side of computer a nd the other to the LCD. T ighten by turning the two thumb screws clockwise to ensure proper grounding. 2-16 Elo T ouchmonitor User Guide CONNECTIONS ON UNDERSIDE VIDEO CABLE VIDEO PORT FEMALE 15-PIN VIDEO CONNECTOR[...]

  • Page 23

    Connect one end of the speaker ca ble to the speaker port in the computer a nd the other end to the port in the monitor. 2-17 SPEAKER CABLE CONNECTIONS ON UNDERSIDE SPEAKER PORT[...]

  • Page 24

    Connect one end of the USB ca ble to the rear side of the computer a nd the other to the LCD monitor. The USB ca ble is for optional touch, MSR, CD a nd Finger Print Rea der . Only one USB ca ble is needed because the device contains a self powered USB 1.1 Hub. T wo self powered ports are availa ble for running other USB devices. For touch only , n[...]

  • Page 25

    Replace the Cable Cover Then you have attached all the ca ble s to the monitor , gently bring all the ca bles toward the sta ndard so they fit under the cover li p. Sna p the Ca ble cover in place over the connections. 2-19[...]

  • Page 26

    Optimizing the LCD Display T o ensure the LCD display works well with your computer , configure the display mode of your graphic card to make it le ss tha n or equal to 1280 x 1024 resolution, a nd make sure the ti ming of the display mode is compatible with the LCD display . Refer to Appen- dix A for more inf ormation a bout resolution. Compatible[...]

  • Page 27

    Magnetic Stri pe Rea der No device are needed. T e sting the USB MSR Keyboard Emulation 1 Plug in the device. 2 Open MS W ord. 3 Slide the card through the MSR to view the data. T e sting the USB-HID Cla ss MSR 1 On the CD, browse to T ouch Monitor Peri pheralsM agnetic Stri pe Card Rea der (MSR)Demo. 2 Open the Rea dme.txt a nd follow instructio[...]

  • Page 28

    Barcode Sca nner Driver Installation: 1. Insert your Elo T ouchT ools CD. 2. On the CD, browse to T ouch Monitor PeripheralsBarcode Sca nner StartupDrivers. 3. Double-click on USB7210.msi a nd follow the prompts given by the setup file. 4. Once you have finished installing the a bove: Right click on My Computer a nd click on Properties. Click on [...]

  • Page 29

    The Sca n Engine turns on the laser a nd is a ble to sca n a nd decode barcodes con- tinuouslywithout the user having to press the trigger (momentary switch). When the Host Appli-cation software detects the DSR input HIGH (HE Switch is OFF), it sends a ‘LevelT rigger’ SSI comma nd to the Symbol Sca n Engine. The Sca n Engine turns off the la se[...]

  • Page 30

    Customer Display Driver In stallation: 1. Insert your Elo T ouchT ools CD. 2. On the CD, browse to T ouch Monitor PeripheralsRear Fa cing Customer DisplayDriversUSB Drivers. Click on the folder that ha s the name of your operating syste m f or the nece ssary drivers. 3. Once in this folder , open up the zip file a nd open the install text file f[...]

  • Page 31

    Installing the T ouch Driver Software Elo T ouchSystems provides driver software that allows your touchmonitor to work with your computer . Drivers are located on the enclosed CD-ROM for the f ollowing operat- ing systems: • W indows XP • W indows 2000 • W indows Me • W indows 98 • W indows 95 • W indows NT 4.0 • CE 2.x, 3.0, 4x • W[...]

  • Page 32

    Installing the USB T ouch Driver In stalling the USB T ouch Driver f or W indows XP , Windows 2000, Me a nd 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If W indows XP , W indows 2000,W indows 98, or W indows Me starts the Add New Hardware W izard: 2 Choose Next . Select “Search f or the best driver for your device (Recommended)?[...]

  • Page 33

    C H A P T E R 3 O PERA TION About T ouchmonitor Adjustments Y our touchmonitor will unlikely require a djustment. V ariations in video output a nd a p- plication may require a djustments to your touchmonitor to optimize the quality of the display. For best performa nce, your touchmonitor should be operating in native resolution, that is 1280 x 1024[...]

  • Page 34

    17” LCD Function Key Controls Function 1 Power Switch T urns the display system power on or off . 2 Select Displays the OSD menus on the screen a nd used to select (“Clockwise” a nd “Counter-clockwise” direction) the OSD control options on the screen. 3 Adjusts the decrea sing value of the selected OSD control option. 4 Adjusts the increa[...]

  • Page 35

    Controls and Adjustment OSD Lock/Unlock Y ou are able to lock a nd unlock the OSD feature. The monitor is shi pped in the unlocked position. T o lock the OSD: 1 Press the Menu button a nd button si multa neously for 2 seconds. A window will a ppear displaying “OSD Unlock”. Continue to hold the buttons down f or a nother 2 seconds a nd the windo[...]

  • Page 36

    OSD Control Options Brightne ss • Ba ckground Lumina nce of the LCD pa nel is a djusted. Contra st • Adjusts the contrast or the value s of color gain (RED, GREEN or BLUE). V -Position • Moves the screen up or down. H-Position • Moves the screen left or right. Recall Defaults • All data copy from fa ctory shi pment data. Color T e mperatu[...]

  • Page 37

    Power-Save (No In put) • The LCD pa nel background is cut when there is no signal input (AC line power consumption of 4w or less). Power LED Display & Power Saving General Power Saving Mode When the power switch are switch on , this LED lights in gr een . The LED indicates the diff erent power status with altered LED colors when monitor opera[...]

  • Page 38

    CAUTION In order to protect the LCD, be sure to hold the ba se when adjusting the LCD, a nd ta ke care not to touch the screen. 3-32 Elo T ouchmonitor User Guide[...]

  • Page 39

    C H A P T E R 4 T ROUBLESHOOTING If you are experiencing trouble with your touchmonitor , refer to the f ollowing ta ble. If the problem persists, plea se conta ct your local dealer or our service center . Elo T echni- cal Support numbers are listed on the la st page of this ma nual. Solutions to Common Problems Pr oble m Sugge stion(s) The monitor[...]

  • Page 40

    4-34 Elo T ouchmonitor User Guide[...]

  • Page 41

    A-35 C H A P T E R A N A TIVE R ESOLUTION The native resolution of a monitor is the resolution level at which the LCD pa nel is designed to perf orm be st. For the Elo LCD touchmonitor , the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all ca ses, screen image s look best when viewed at their native resolution. Y ou ca n lo[...]

  • Page 42

    As a n exa mple, a SV GA re solution LCD pa nel ha s 800 pixels horizontally by 600 pixels vertically . Input video is also repre sented by the same terms. XGA input video ha s a format of 1024 pixels horizontally by 768 pixels vertically . When the input pixels con- tained in the video input format match the native resolution of the pa nel, there [...]

  • Page 43

    C H A P T E R B T OUCHMONIT OR S AFETY This ma nual contains information that is i mporta nt for the proper setup a nd maintena nce of your touchmonitor . Before setting up a nd powering on your new touchmonitor , rea d through this ma nual, especi ally Cha pter 2 (Installation), a nd Chapter 3 (Operation). 1 T o reduce the risk of electric shock, [...]

  • Page 44

    Care and Handling of Y our T ouchmonitor The following ti ps will help keep your Elo touchmonitor functioning at the opti mal level. • T o avoid risk of electric shock, do not disa sse mble the brick supply or display unit ca binet. The unit is not user servicea ble. Re me mber to unplug the display unit from the power outlet before clea ning. ?[...]

  • Page 45

    C H A P T E R C T ECHNICAL S PECIFICA TIONS Display Modes Y our Elo touchmonitor is compatible with the following sta ndard video modes: Ite m Resolution T ype H. Sca n(KHz) V . Sc a n(Hz) Pol. 1 640 x 350 V G A 70Hz 31.47 28.322 2 720 x 400 V G A 70Hz 31.47 28.322 3 640 x 480 V G A 60Hz 31.47 25.175 4 640 x 480 MAC 66Hz 35 32.24 -/- 5 640 x 480 VE[...]

  • Page 46

    T ouchmonitor Specifications Model 1729L LCD Display 17.0” TFT Active Matrix Pa nel Display Size 337.92(H) x 270.336(V) mm Pixel Pitch 0.264(H) x 0.2647(V) mm Display Mode V GA 640 x 350 (70 Hz) V GA 720 x 400 (70 Hz) V GA 640 x 480 (60 / 72 / 75 Hz) SV GA 800 x 600 (56 / 60 / 72 / 75Hz) XGA 1024 x 768 (60 / 70 / 75Hz) SXGA 1280 x 1024 (60 / 70 /[...]

  • Page 47

    AccuT ouch T ouchscreen Specif ication s MECHANICAL Construction T op: Polyester with outside hard-surfa ce coating with clear or a ntiglare finish. Inside: T r a nsparent conductive coating. Bottom: Glass substrate with unif orm resistive coating. T op a nd bottom layers separated by Elo-patented se parator dots. Positional Accuracy Sta ndard devi[...]

  • Page 48

    IntelliT ouch T ouchscreen Specif ications MECHANICAL Positional Accura cy Sta ndard deviation of error is less tha n 0.080 in. (2.03 mm). Equate s to less tha n ±1%. T ouchpoint Density More tha n 100,000 touchpoints/in2 (15,500 touchpoints/cm2). T ouch Activation Force T ypically less tha n 3 ounces (85 grams). Surfa ce Dura bility Surfa ce dura[...]

  • Page 49

    Infrared T ouchscreen Specif ication s MECHANICAL Input Method Input Method Finger or gloved ha nd activation Electrical Positional Accuracy T ypical centroid accura cy: 2 mm with 1 mm ST D error Resolution T ouchpoint density is ba sed on controller resolution of 4096 x 4096 T ouch Activation For ce No mini mum touch a ctivation force is required [...]

  • Page 50

    C-44 Elo T ouchmonitor User Guide Acoustic Pulse Recognition Spe cification MECHANICAL Input method Finger , finger nail, gloved ha nd, or stylus a ctivation ELECTRICAL Position accura cy 1% max. error Resolution a ccura cy T ouchpoint density is based on controller resolution of 4096 x 4096 T ouch activation f or ce T ypically 2 to 3 ounces (55 to[...]

  • Page 51

    17” LCD T ouchmonitor(ET1729L-XXXA-1-XX-XX-G) Dimensions C-45 17” LCD T ouchmonitor(ET1729L-XXXA-1-XX-G) Dimensions[...]

  • Page 52

    C-46 Elo T ouchmonitor User Guide[...]

  • Page 53

    R EGULA TOR Y INFORMA TION I. Electrical Safety Information: A) Compli a nce is required with respect to the voltage, frequency , a nd current require- ments indicated on the ma nufa cturer’s la bel. Connection to a diff erent power source tha n those specified herein will likely re sult in i mproper operation, da mage to the equi p- ment or pose[...]

  • Page 54

    This Information T echnology Equipment (ITE) is required to have a CE M ark on the ma nufa cturer’s la bel which mea ns that the equi pment ha s been tested to the following Directive s a nd Sta ndards: This equi pment ha s been tested to the requirements f or the CE M ark a s required by EMC Directive 89/336/EEC indicated in Europea n Sta ndard [...]

  • Page 55

    49 "The a pplication of this monitor is restricted to special controlled luminous environments.The screen surfa ce trend to reflect a nnoying light of la mps a nd sunlight. T o avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compli a nce with Reflection Class III a [...]

  • Page 56

    50 Elo T ouchmonitor User Guide[...]

  • Page 57

    W ARRANTY Except a s otherwise stated herein or in a n order a cknowledgment delivered to Buyer, Seller warra nts to Buyer that the Product shall be free of defects in materi als a nd workma nship. W ith the exception of the negoti ated warra nty periods; the warra nty for the touchmonitor a nd components of the product is 2 years. Seller makes no [...]

  • Page 58

    THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER G RANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHER WISE, REGAR DING THE PRODUCTS, THEIR FIT NESS FOR ANY PURPOSE, THEIR QUALITY , THEIR MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTHER W[...]

  • Page 59

    Numerics 17.0" LCD T ouchmonitor (1729L-XXW A-1-XX-G) Dimensions, 45 A About T ouchmonitor Adjustments, 27 AccuT ouch T ouchscreen Specifications, 41 Acoustic Pulse Re cognition Specification, 44 Auto Adjust, 30 B Barcode Sca nner, 4,24 Ba se Bottom Vie w , 9 Brightness, 30 C Care and Ha ndling of Y our T ouchmonitor , 38 Chemical Re sista nce[...]

  • Page 60

    O One-Dimensional sca nner specifications, 4 Omni-Dimension al sca nner specif ications, 4 Optical, AccuT ouch, 41 Optical, IntelliT ouch, 42 Optical, IR, 43 Optimizing the LCD Display , 20 OSD Control Option s, 30, 34 OSD Lock/U nlock, 29 OSD Menu Functions, 29 OSD Position, 30 OSD T i meout, 30 P Pha se, 30 Positional Accura cy , AccuT ouch, 41 P[...]

  • Page 61

    © 2007 Elo T ouchSystems Inc. Printed in USA Check out Elo TouchSystems Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elo[...]