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Elo TouchSystems D-Series manual

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Table of contents for the manual

  • Page 1

    D-Series T ouchcomputer User Guide D-Series LCD Mu lti-function Touchcompute r [Model D-Series][...]

  • Page 2

    Elo T ouchSy stems D-Series T ouchcomp uter User Guide Multi-function Touchcomputer Revision B P/N E674343 Elo TouchSy st ems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com[...]

  • Page 3

    15D1 T OUCHCOMPUTER U SER G UIDE iii Copyright © 2009 Ty co El ectronics. A ll Rights Reserved. No part o f this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lang uage or computer lan g uage, in any form or by any means, includi ng , but not limited to, electronic, magnetic, optical,[...]

  • Page 4

    15D1 T OUCHCOMPUTER U SER G UIDE iv Table of C ontents Cha pter 1: Setu p ..................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjusting the Display ...................................[...]

  • Page 5

    15D1 T OUCHCOMPUTER U SER G UIDE v Cha pter 6: Tech nical Su pport.............................................................. 41 Technical Assistance ......................................................................................................................41 Reg ulatory Informa tion ...................................................[...]

  • Page 6

    15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter di scusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Opt ions and Upgrades. ” Unpac king You r Touchco mputer Check that the follow ing items are present and in good condition: Touchc omputer Power cabl e US/Canada [...]

  • Page 7

    15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Displa y The display screen can be adjusted from 0 to 60 degrees, as show n below. CAUTION: To protect the LCD, be sure to hold the base when adjusting t he display, and take care to not touch the screen. Setting Up the Ope rating System The initial setup of the operatin g system takes approx imat el[...]

  • Page 8

    15D1 T OUCHCOMPUTER U SER G UIDE 3 1. Cli ck Customize . The Regional and Langua g e Options wi ndo w appears. Select the Languages tab. 2. If required, chec k the boxes for “Install files for complex scr ipt and right-to-left languages” and “Install files f or East Asian languages.” 3. Select the Regiona l Options tab. 4. Select your prefe[...]

  • Page 9

    15D1 T OUCHCOMPUTER U SER G UIDE 4 5. Cli ck A pply . 6. Select your location fro m t he drop-dow n list in the Locations pane. 7. Cli ck OK .[...]

  • Page 10

    15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone W hen the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, clic k Next to finish. W i ndows Setup completes the installation of the touchc om puter. Testing Pe ripherals The touchcomputer can be configured w ith several d[...]

  • Page 11

    15D1 T OUCHCOMPUTER U SER G UIDE 6 Click the Align button. T his launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen .[...]

  • Page 12

    15D1 T OUCHCOMPUTER U SER G UIDE 7 Securing the Base There are two mounting options for the D-Series touchcomputer. I n both cases, the base must be mounted on a horiz ontal surf ace. • Option 1: Secure from bel ow. Use the four pretapped holes t o secure the touchcomputer from below the mounting surface. The holes are desi g ned to work with ISO[...]

  • Page 13

    15D1 T OUCHCOMPUTER U SER G UIDE 8 To install these brackets, simply push them onto the sides of the bac k door of the D-Series touchcomputer, as shown in the f igure below . Then insert the advertising material as shown below.[...]

  • Page 14

    15D1 T OUCHCOMPUTER U SER G UIDE 9 C H A P T E R 2 OPERA TION This chapter describes how t o control the On-Screen Displ ay (O SD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatical ly saved. User settings remain unchanged a ft er powering off/on or in the case of a powe r failure. 1. HDD status LED 2.[...]

  • Page 15

    15D1 T OUCHCOMPUTER U SER G UIDE 10 On-Screen Display (OSD) OSD Menu 1. To display t he OSD Menu, press the M enu but ton. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub -m enus and functions. 2. When the function you want to change is shown, p r ess the SELECT button. 3. To adjust the v a[...]

  • Page 16

    15D1 T OUCHCOMPUTER U SER G UIDE 11 Feature Description Language Changes lang uage to Engli sh, French, It alian, Ger m an, Spanish, Japanese, S implif ied Chine se, or T raditional Ch inese. Recall Sets color rec all and rec all def aults. Restor es origi nal factor y settings. Miscellaneous Adjusts shar pness , enables/disab les DD CCI functi on.[...]

  • Page 17

    15D1 T OUCHCOMPUTER U SER G UIDE 12 Head Pow er Status LED The head power st atus is indicated by a different LED, which is located at t he lower edge of the head (#3 in figure on page 9). LED Color t o Observ er State Off No input po wer to hea d — Off mode Red Input power present, p ower s witch off — Off mode Amber Input power present — Sl[...]

  • Page 18

    15D1 T OUCHCOMPUTER U SER G UIDE 13 Using the Input/Outp ut Pane l To access the inpu t/ output ( I/O) ports, open the c able cov er door on the left side of the unit, as shown below. The touchcomputer provides a numbe r of input and output inter f aces for connecting a wide v ariety of compliant devices as show n in t he follow ing figure. Optiona[...]

  • Page 19

    15D1 T OUCHCOMPUTER U SER G UIDE 14 5 6 7 8 9 10 4 3 2 1 11 12 13 14 15[...]

  • Page 20

    15D1 T OUCHCOMPUTER U SER G UIDE 15 Number P o rt Description 1 Audio Audio in ( left), out (cen ter), mic (right) • Audio In • Audio Out: One 3.5m m stereo au dio output jack for connecting headphones or exter nal power ed speaker s • Microphone Input: On e 3.5m m m icrophone input jack f or connecting a n external m icrophon e 2 Ether net O[...]

  • Page 21

    15D1 T OUCHCOMPUTER U SER G UIDE 16 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Pe ripherals W hen addin g a peripher al, complete installation and s etup instructions are provided with the field-install able k its. The follow ing peripherals are avai la ble in field-installable kits: • Magnetic stripe reader (MS R) • Customer display [...]

  • Page 22

    15D1 T OUCHCOMPUTER U SER G UIDE 17 Magne tic Stripe Rea der (MSR) You can add a magnetic stripe reader (MSR) t o the D-Series touchcomputer using a USB port located on the display head. The MSR is a USB 2.0 dev ice t hat reads all three data stripes on standard credit cards or driver’s licenses conforming t o ISO/ANSI standards. The MSR has fore[...]

  • Page 23

    15D1 T OUCHCOMPUTER U SER G UIDE 18 • Fully supports USB 2.0 • Elo part number E145919 Testing the M SR Testing in USB MSR Key board ( KB) Emulation Mode 1. Open the Notepad applic ation (click Start > Accessories > Notepad ). 2. Sli de the card through the MSR and verify that the data is display ed in t he application wi ndo w. Testing i[...]

  • Page 24

    15D1 T OUCHCOMPUTER U SER G UIDE 19 2. Sli de a card through the MSR and verify that the data is displayed in the application wi ndo w. 3. If the card ID appears in the Reader Output wi ndow, the r eader is functioning. Custome r Display You can optionally add a customer display to the D-Series touchco m puter. Each display has two line s of 20 cha[...]

  • Page 25

    15D1 T OUCHCOMPUTER U SER G UIDE 20 Feature Description Display t ype Vacuum fluorescent disp la y Display color Red Display patt ern 5 x 7 dot m atrix Brightness 350-600 cd/m 2 Characters a vailable 95 alphanum eric & 3 2 internati onal charact ers Dot size (X x Y) 0.86 x 1.2 m m Font size 5.5(W) x 10.5(H) Character n um ber 20 characters by 2[...]

  • Page 26

    15D1 T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reade r (FPR) The fingerprint reader is pow ered by the USB bus. The reader optical ly scans t he fingerprint when the user touches t he glowing window . Optical technology gives the highest quality fingerprint scans and reliabi lity. Fingerprint reader specifications are show n in t he table below . [...]

  • Page 27

    15D1 T OUCHCOMPUTER U SER G UIDE 22 Barcode Scann er There are two types of optional USB barcode scanners: 1-D or omni-di r ectional. The barcode scanner is on ly an option if the speaker bar is present. W hen a scanne r is chosen, a USB-SSI (Simple Serial Interface) converter board is included. Both barcode scanners are po wered with the USB inter[...]

  • Page 28

    15D1 T OUCHCOMPUTER U SER G UIDE 23 • Omni-directional scanner (Elo P/N E449881) specifications: • Ability to generate omni-d irect ional scanning pattern • Maximum performance • 2-D scanning ability (PDF417, MicroPDF) • USB powered • Easy communication betw een host and scanner • Visible laser diode operating at 650n m • 600+ scans[...]

  • Page 29

    15D1 T OUCHCOMPUTER U SER G UIDE 24 2. Now scan the barcode below to change the scanni ng pattern. Using this scanning pattern allow s you to read 2-D barcodes (you can still read 1-D barcodes). Testing the B arcod e Scann er 1. Determine w hich port the barcode scanner is usi ng: a. Cli ck Start > Settings > Control Panel (in W indows XP) or[...]

  • Page 30

    15D1 T OUCHCOMPUTER U SER G UIDE 25 3. Change the Port f ield value to match the v alue you r etrieved from the Dev ic e Manager. 4. Cli ck Connect . You should see the tex t “Connected” in the Messages f ield. 5. In the box labeled Para m Number , enter the val ue 238 . 6. In the box labeled Ne w Value , enter the val ue 1 . 7. Check the box l[...]

  • Page 31

    15D1 T OUCHCOMPUTER U SER G UIDE 26 8. Scan a barcode (sample given below ). The scann ed data should appear in the “Messages” section of SS I Container screen. The barcode scanner also has the ability t o run in USB - KB emulation mode. To enable this option, please install the requi red drivers. To find the driv ers: 1. Cli ck the 15D1 Setup [...]

  • Page 32

    15D1 T OUCHCOMPUTER U SER G UIDE 27 Testing the Wir eless Card To test the wireless card: 1. From the des kt op, click Start > Settings > Control Panel > Net w ork Connections (in W indows XP) or Start > Control Panel (in Vista). 2. Double - click the Wireless Net w ork Connections icon to display ava ilable networks and verify that the[...]

  • Page 33

    15D1 T OUCHCOMPUTER U SER G UIDE 28 2. In the 1 5D1 Test A pplicati ons folder on the desktop, double-cli ck the FD2 X X Test icon to start the test program. T he screen display s “ Display is open.” 3. Turn off the test e quipment. The screen displays “Display is c losed.” 4. Cli ck Send 200ms. The software automatically turns on the cash [...]

  • Page 34

    15D1 T OUCHCOMPUTER U SER G UIDE 29 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important in f ormation on the proper setup and maintenan ce of your touchcomputer. • To r educe the risk of electric shock, f ollow all safety notices and never open the touchcomputer case. • Turn off the product before cleanin g (refer to “Care an[...]

  • Page 35

    15D1 T OUCHCOMPUTER U SER G UIDE 30 Care and Handling The following tips help keep y our touchcomputer functionin g at the optimal lev el. • To avoid risk of electric shock, do not disasse mble the power adapter or display unit cabinet. The unit is not user se rviceable. Remember to unpl ug the display unit from the power outlet before cleaning. [...]

  • Page 36

    15D1 T OUCHCOMPUTER U SER G UIDE 31 WEEE Direct ive In the European Union, the W a ste Electrical and Electronic Equipmen t (WEEE) directive label show n to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facili ty for recovery and recycling. Recov ering the Ope rating Sy[...]

  • Page 37

    15D1 T OUCHCOMPUTER U SER G UIDE 32 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touch computer Spe cifications NOTE: Not all opera ting systems or options are supported in all regions. Please contact your local Elo TouchSystems represe nt ative for details. Feature Description Processor for ESY15D 1 Revision A Intel Celeron 430 1.8GHz 512K L2 Cache 8[...]

  • Page 38

    15D1 T OUCHCOMPUTER U SER G UIDE 33 Feature Description Video Intel GMA 31 00 (Vista Aero com patible) Operating s ystem Microsof t W indows XP Prof ess ional SP3 Microsoft W indo ws Embedded for Point of Service (W EPO S) Microsoft W indo ws Vista Business Ports 7 x USB 2.0 p orts 1 x 12V/24V default c ash dr awer port (jum per s electable) 3 x RS[...]

  • Page 39

    15D1 T OUCHCOMPUTER U SER G UIDE 34 Feature Description Power supp ly Internal 12V DC univers al-t ype power sup ply bric k AC input volt age: 100- 240V AC Input fr equency: 50- 60Hz Input curr ent: 2.5-5A Max output power: 27 0W DC output: +3.3V / 5.0A +5V / 16.0A +12V / 12.0A +24V / 2.3A +5Vsb / 3A -12V / 0.4A Max. power r ating for 15” D-Serie[...]

  • Page 40

    15D1 T OUCHCOMPUTER U SER G UIDE 35 Feature Description Touchc omputer dimensions ( m ax.) for 17” W idth: 345 mm Height: 288 m m Depth: 212 m m Dimens ions var y with tilt an gle and opt ions selecte d Shipping box dimensions W idth: 450mm Height: 475m m Depth: 340m m W eight without periphera ls for 15” Actual: 10.03k g (22. 1 lbs) Shipping: [...]

  • Page 41

    15D1 T OUCHCOMPUTER U SER G UIDE 36 Feature Description Peripheral o ptions an d upgrades Magn etic stripe r eader, 3 track s Custom er displa y 2 x 20 VF D Biometric f ingerprint re ader Barcode sc anner (1-D or om ni/2-D) Second 160G B hard drive W ireless card Printer power cable 24VDC Po weredUSB Adap ter Cable (con nect se lect 24VDC PoweredU [...]

  • Page 42

    15D1 T OUCHCOMPUTER U SER G UIDE 37 Serial Port Po w er Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/c losed 5V (default) Pins 2-3 short/c losed 12V Cash Dra wer Port S pecifica tions The cash drawer port is 12/24V co mpat ible. Cash Draw er P ort Signal De finition Pin # Signal Name 1 Fram e ground 2 CD 1 dra wer k ick-ou[...]

  • Page 43

    15D1 T OUCHCOMPUTER U SER G UIDE 38 Display Sc reen Spe cifications (15”) Feature Specification LCD displa y 15.0-inch d iagonal T FT ac tive matrix LC D Video input s ignal Ana log RGB (0 .7Vp-p) Data disp lay channe l (DDC) function (p lug & pla y) DD C1, 2B com pliant (E DID data only) Display si ze (useful sc reen area) 304.128mm (H ) x 2[...]

  • Page 44

    15D1 T OUCHCOMPUTER U SER G UIDE 39 Feature Specification Horizontal viewing ang le (left/right) 70° looking left t ypical at a CR=1 0 70° looking right t ypical at a CR=10 Contrast rat io 700:1 (t ypical) Optional touchs creens AccuT ouch, IntelliT ouch, Ac oustic Pulse R ecognition Display Sc reen Spe cifications (17”) Feature Specification L[...]

  • Page 45

    15D1 T OUCHCOMPUTER U SER G UIDE 40 Feature Specification displays an out of ran ge warning. Brightness (t ypical) No touch AccuT ouch IntelliTouc h APR 300 cd/m 2 (typical); 250 c d/m 2 (min.) 240 cd/m 2 (typical); 192 c d/m 2 (min.) 270 cd/m 2 (typical); 204 c d/m 2 (min.) 270 cd/m 2 (typical); 204 c d/m 2 (min.) Response tim e T otal: 5ms (T ypi[...]

  • Page 46

    15D1 T OUCHCOMPUTER U SER G UIDE 41 C H A P T E R 6 TECHNICAL SU PPOR T Techn ical Assista nce There are three methods to obtain contac t information f or technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the To uchco mputer You can access suppo rt information in Sy st em Properties by clicking the Sup[...]

  • Page 47

    15D1 T OUCHCOMPUTER U SER G UIDE 42 Using the Ph one Call toll-free 1-800-ELO-T O UCH (1-800-356-8682).[...]

  • Page 48

    15D1 T OUCHCOMPUTER U SER G UIDE 43 REGULA TOR Y INFORMA TION I. Electrical Safet y Informati on A) Compliance is required wi th respect to the voltage, frequency, and current requirements indicated on the manufac t urer’s label. Connection t o a different power source than those speci f ied herein may result in improper opera t ion, damage to th[...]

  • Page 49

    15D1 T OUCHCOMPUTER U SER G UIDE 44 C) Notice to Use rs in the E ur opean Uni on: Use only the provided power cords and interconnecting cabling prov ided with t he equipment. Substitution o f provided cords and cabling may co m promise electrical safe t y or CE Mark Certification f or emissions or immunity as required by t he followi n g standards:[...]

  • Page 50

    15D1 T OUCHCOMPUTER U SER G UIDE 45 iv) Plug the digital dev ice into a different AC outlet so the di git al device and the receiver are on di f ferent branch circuits. v) Disconnect and remove any I/O cables that the digital devi ce does not use. (Unterminated I/O cables are a po t ential source of high RF emission levels.) vi) Plug the di g ital [...]

  • Page 51

    15D1 T OUCHCOMPUTER U SER G UIDE 46 W ARR ANTY Except as otherwise stated herein or in an order acknowledg m ent delivered to Buyer, Seller warrants to Buye r that the Product shall be f ree of defects in materials and workmanshi p. W ith the exception of the negotiated warranty periods; the warranty for the touchco m puter and components o f the p[...]

  • Page 52

    15D1 T OUCHCOMPUTER U SER G UIDE 47 THESE REMED I ES SHALL BE THE BUYER’S EXCLUSIVE REM EDIES FO R BREACH OF W AR RANTY. EXCEPT FOR THE EXPRESS W ARRANTY SET FORTH ABOVE, SELLE R G RANTS NO OTHER W ARRANTIES, EXPRES S O R IMPLIED BY STATUTE OR O T HER W ISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR AN Y PURPOSE, THEIR QUALITY, THEIR MERCHAN T AB[...]

  • Page 53

    15D1 T OUCHCOMPUTER U SER G UIDE 48 INDEX address, Elo T ouch Systems , 48 advertising br ack ets, 7 audio ports , descriptio n, 15 barcode scan ner enabling 2- D scanning, 23 overview, 22 specificatio ns, 22 testing, 24 base po wer status, 11 base, securi ng, 7 box contents , 1 brack ets, advertising, 7 cables included, 1 printer po wer, 27 calibr[...]

  • Page 54

    15D1 T OUCHCOMPUTER U SER G UIDE 49 audio, 15 cash dra wer, 15 compact f lash, 15 custom er display, 15 Ethernet, 15 illustration, 13 parallel, 15 printer po wer, 15 PS/2 univers al, 15 serial, 15 speaker , 15 USB, 15 VGA, 15 power base, 11 enabling or disabling button lock , 11 printer po wer port about, 27 cables, 27 description, 15 specificatio [...]

  • Page 55

    50 www.el otouch.com Get the la test... • Product informa tion • Specifications • News on upc oming events • Press re lease • Software dri vers • Touch Monitor New sletter Getting in Touch with Elo To find out mo re about Elo’s extensive range of touch solutions, vis it our Website at www.elo touch.co m or simply call the office neare[...]