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Elo TouchSystems 3243L/3209L manual

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Table of contents for the manual

  • Page 1

    USER MANUAL E lo T ouch Solutio ns 3243L/3209L T ouchmonit ors SW200146 Rev A[...]

  • Page 2

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 2 of 28 Copyright © 2012 Elo T ouch Solutions, Inc. A ll Rights Reserved. No part of this publication m ay be reproduced, transm itted, transcribed, stored in a retrieval system , or t ranslated into any language or computer language, in any form or by an y means, including, but not limited to, elect[...]

  • Page 3

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 3 of 28 T able of Content s Chapter 1 : Introduction ........................................................................................... 4 Chapter 2 : Inst allation ............................................................................................. 5 Chapter 3 : Mounting ............[...]

  • Page 4

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 4 of 28 Chapter 1 : Introduction Product Description Y our new touchmonitor combines the reliable performance of Elo T o u ch Solutions touch products with the latest de velopment s in touch te chnology and display design. This combination of features creates a natural flow of information between a us[...]

  • Page 5

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 5 of 28 Chapter 2 : Inst allation Unp acking t he T ouchmonitor Open the carton and verify that the following items ar e present:  T ouchmonitor with protectiv e sheet for its face  Elo T ouchT ools CD & User Manuals CD  Japanese language reg u latory information pamphlet  Quick Instal[...]

  • Page 6

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 6 of 28 Connector Panel & Interfaces T ouchmonitor Con nections 1. Connect the HDMI, DVI, or VGA video cables between the monitor ’s HDMI/DVI/VGA in put connectors and your HDMI/DVI/VGA video source . T ighten the video cable’ s screws for be st performance. 2. Connect the USB touch cable betw[...]

  • Page 7

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 7 of 28 Inst alling the T ouch T echnology Sof tware Drivers Some software inst allation is requi red for your touchmonitor to work with your computer . The drivers for the Windows 7, XP , Vist a, W ePOS, and 32-bit Server 2003 and 2008 operating systems are provided with your touchmonitor on a CD. Vi[...]

  • Page 8

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 8 of 28 For Windows XP , Vist a, Server 2003, Server 2008, and WEPOS installations, inst all the “ USB T ouchscreen Driv e rs” when prompted:[...]

  • Page 9

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 9 of 28 For Windows 7 installations, c heck the “Inst all driver” box under “Elo USB Interfaces – Other T ouchscreens” After accepting the end-user license agreement, the driv ers will finish installing. Reboot your computer after the inst all is complete .[...]

  • Page 10

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 10 of 28 Chapter 3 : Mounting General Mounting Information The OSD text can be rotated through the OSD menu to better suit your mounting orientation. Side Bracket Mount (3243L Only) Threaded holes are provided on the sides of the monitor for mounting using the prov ided brackets.[...]

  • Page 11

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 11 of 28 Rear VESA Mount A four-hole 400x 200 mm mounting patt ern for M6 screws is provided on the rear of the monitor . The VESA FDMI-compliant counting is coded: VESA MIS-F , 400, 200, 6.[...]

  • Page 12

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 12 of 28[...]

  • Page 13

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 13 of 28 Chapter 4 : Operation Power T o turn the to uchmonitor on or of f, press the touchmonitor power button on the OSD controller once. The Power S tatus LED on the OSD controller functions according to the follow ing table: T ouchMonitor/Computer Module status LED st atus OFF OFF SLEEP PULSING ON[...]

  • Page 14

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 14 of 28 The IntelliT ouch Plus driver will on ly suppo rt multiple monitor if they are all using the I nte lliT ouch Plus touchscreen technology . T o use multiple Intelli T ouch Plus monitors, double click on the EloCon fig desktop shortcut to open up the Elo T ouchscreen Configuration screen. Selec[...]

  • Page 15

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 15 of 28 Gesture Support The IntelliT ouc h Plus touch technology enables several gestures that support single and multiple contact s. Refer to the Microsof t Web site http://msdn.microsoft.com/en-us/library/dd940543 on the v arious gestures that are supported in W ind o ws 7. V ideo A display’s nat[...]

  • Page 16

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 16 of 28 The buttons and their functionality are: Button Function when OSD is not displayed: Function when OSD is displayed: Menu Display OSD main menu Return to previous OSD menu Display OSD Brightness submenu Increase value of selected parameter / select previous menu item Display OSD Contrast subme[...]

  • Page 17

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 17 of 28 A spect Ratio Switches the scaling method between Full Scaling and Maint ain Aspect Ratio. Default: Full Scaling Full Scaling – scales the X- and Y -dimensions of the input v ide o (up or down as needed) to the display’ s native resolution. Fill T o Aspect Ratio – Assuming a landscape o[...]

  • Page 18

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 18 of 28 settings will not default to the factory specifications. OSD and Power Lockout s Press and hold the “Menu” and “Up” buttons for two seconds to ena ble/disable the OSD Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no ef f[...]

  • Page 19

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 19 of 28 Chapter 5 : T echnical Support If you are experiencing trouble with your touchmonitor , refer to the follow ing suggestions. If the problem persists, please contac t your local dealer or cont act Elo T ouch Solutions Customer Service. Solutions to Common Problems Problem Suggested T roubles h[...]

  • Page 20

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 20 of 28 T ec hnical A ssist ance Visi t www .elotouch .com/product s for technical specifications for this device Visi t www .elotouch .com/go/w ebsupport for online self-help. Visi t www .elotouch .com/go/cont actsupport for technical support. See this user manual’ s la st page for worldwide techn[...]

  • Page 21

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 21 of 28 Chapter 6 : Safety & Maintenan ce Safety T o av oid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor . They are not user-serviceable. Ensure that your installation is eq uipped to maint ain the spec ified environmental conditions listed in the T ec[...]

  • Page 22

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 22 of 28 W aste Electrical & Electronic Equ ipment Directiv e (WEEE) This product should not be disposed of with household waste. It sho uld be deposited at a facility that enables recovery a nd recycling.[...]

  • Page 23

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 23 of 28 Chapter 7 : Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the volt a ge, frequency , and current requirements indicated on the manufacturer ’ s label. Co nnection to a dif f erent power source than those specified herein will likely result i[...]

  • Page 24

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 24 of 28 Directives and S tandards: T his equipment has be en tested to the re quireme nts fo r the CE Mark as required by EMC Directiv e 2004/108/EC as indicated in European S tandard EN 55 022 Cl a ss B and the Low V oltage Directiv e 2006 / 95 /EC as indicated in European S tandard EN 60950. Genera[...]

  • Page 25

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 25 of 28 If you need additional help, consult your dealer , manufacturer , or an e xperienced radio or television technician. III. A genc y Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-Mark Australia C-T ick Canada CUL, IC China CCC E[...]

  • Page 26

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 26 of 28 O: Indicates that this toxic or hazardous substance cont a ined in all of the homogeneous mat erials for this component is below the limit requirement in SJ/T1 1363 -2006. X: Indicates that this toxic or hazardous subst an ce contain ed in at least one of the homoge neous materials us e d fo [...]

  • Page 27

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 27 of 28 Chapter 8: W arranty Information Except as otherw ise stated herein, or in an order acknowledgment del ivered to Buyer , Seller warrant s to Buy er that the Produc t shall be free of de fects in material s and workmanship. T he w arr anty for the touch monitors and their componen ts is 3 (thr[...]

  • Page 28

    User Manua l: 3243 L/3209L SW200146 Rev A, Page 28 of 28 Check out Our Website! www .elotouch.com Get the latest...  Product Information  S pecifications  News on upcoming events  Press releas es  Software driv e rs  T ouchMonitor Newsletter Getting in T o uch w ith us T o f ind out more about the extensive range of Elo touch solu[...]