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Elo TouchSystems 3243L manual

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Table of contents for the manual

  • Page 1

    USER MANUAL Elo T ouch Solutions 3243L T ouchmonitors SW601960 Rev A[...]

  • Page 2

    User Manual: 3243L SW601960 Rev A, Page 2 of 26 Copyright © 2012 Elo T ouch Solutions, Inc. All Rights Reserv ed. No part of this publication may be rep r oduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer languag e, in any form or by any means, including, but not limited to, electronic, mag[...]

  • Page 3

    User Manual: 3243L SW601960 Rev A, Page 3 of 26 T able of Content s Chapter 1: Introduction ...........................................................................................4 Chapter 2: Inst allation .............................................................................................5 Chapter 3: Mounting .........................[...]

  • Page 4

    User Manual: 3243L SW601960 Rev A, Page 4 of 26 Chapter 1: Introduction Product Description Y our new touchmonitor combines the reliable performance of Elo T ouch Solutions touch products with the latest developments in touch technology and display design. This combination of features creates a natura l flow of information between a user and the to[...]

  • Page 5

    User Manual: 3243L SW601960 Rev A, Page 5 of 26 Chapter 2: Inst allation Unp acking the T ouchmonitor Open the carton and verify that the following items are present:  T ouchmonitor with protective sheet for its face  Elo T ouchT ools CD & User Manuals CD  Japanese language regulatory information p amphlet  Quick Install Guide  V[...]

  • Page 6

    Connector Panel & Interfaces T ouchmonitor Connections 1. Connect the HDMI, DVI, or VGA video cables between the monitor ’s HDMI/DVI/VGA input connectors and your HDMI/DVI/VGA video source . T ighten the video cable’ s screws for best performance. 2. Connect the USB touch cable between the m onitor ’s USB connector and your PC’ s USB po[...]

  • Page 7

    Inst alling the T ouch T echnology Sof tware Drivers Some software inst allation is required for your touchmonitor to work with your computer . The drivers for the Windows 7, XP , V ista, W e POS, and 32-bit Server 2003 and 2008 operating systems are provided with y our touchmonitor on a CD. V isit www .elotouch.com for: The most up-to-date touch d[...]

  • Page 8

    For Windows XP , V ista, Server 2003, Server 2008, and WEPOS installations, inst all the “USB T ouchscreen Driver s” when prompted: User Manual: 3243L SW601960 Rev A, Page 8 of 26[...]

  • Page 9

    For Windows 7 installations, check the “Inst all dr iver” box under “Elo USB Interfaces – Other T ouchscreens” After accepting the end-user license agree ment, the drivers will finish installing. Reboot your computer after the inst all is complete. User Manual: 3243L SW601960 Rev A, Page 9 of 26[...]

  • Page 10

    Chapter 3: Mounting General Mounting Information The OSD text can be rotated through the OSD menu to better suit your mounting orientation. Side Bracket Mount Threaded holes are provided on the sides of t he monitor for mounting using the provided brackets. User Manual: 3243L SW601960 Rev A, Page 10 of 26[...]

  • Page 11

    Rear VESA Mount A four-hole 400x200mm mounting pattern for M6 screws is provided on the rear of the monitor . The VESA FDMI-compliant counting is coded: VESA MIS-F , 400, 200, 6. User Manual: 3243L SW601960 Rev A, Page 1 1 of 26[...]

  • Page 12

    User Manual: 3243L SW601960 Rev A, Page 12 of 26 Chapter 4: Operation Power T o turn the touchmonitor on or off, press the touchmonitor power button on the OSD controller once. The Power S tatus LED on the OSD controller f unctions according to the following table: T ouchMonitor/Computer Module st atus LED st atu s OFF OFF SLEEP PULSING ON ON The s[...]

  • Page 13

    The IntelliT ouch Plus driver will only support multiple monitor if they are all using the IntelliT ouch Plus touchscreen technology . T o use multiple IntelliT ouch Plus monitors, d ouble click on the EloConfig desktop shortcut to open up the Elo T ouchscreen Configuration screen. Select “Match T ouch to Display…” to calibrate multiple monit[...]

  • Page 14

    http://msdn.microsoft. com/en-us/library/dd940543 on the various gestures that are supported in Windows 7. V ideo A display’s native resolution is its wid th and height measured in number of pixels. Generally , for best performance, an image displayed on this moni tor will look best when your computer ’s output resolution matches this monitor ?[...]

  • Page 15

    Button Function when OSD is not displayed: Function when OSD is displayed: Menu Display OSD main menu Return to previous OSD menu Display OSD Brightness submenu Increase value of selected parameter / select previous menu item Display OSD Contrast submenu Decrease value of selected parameter / select next menu item Select Auto Adjust Select paramete[...]

  • Page 16

    User Manual: 3243L SW601960 Rev A, Page 16 of 26 Color T emperature Selects the display’ s color temperature. T he available color temperatures are 9300K, 7500K, 6500K, 5500K, and User Defined. If the User Defined option is selected, the user can change the color temperature by changing individual R, G , and B gains on a scale from 0 to 100. Defa[...]

  • Page 17

    User Manual: 3243L SW601960 Rev A, Page 17 of 26 Chapter 5: T echnical Support If you are experiencing trouble with your touc hmonitor , refer to the following suggestions. If the problem persists, please cont act your local dealer or contact Elo T ouch Solutions Customer Service. Solutions to Common Problems Problem Suggested T roubleshooting The [...]

  • Page 18

    User Manual: 3243L SW601960 Rev A, Page 18 of 26 T echnical Assist ance V isit www .elotouch.com/products for tec hnical specifications for this device V isit www .elotouch.com/go/webs upport for online self-help. V isit www .elotouch.com/go/contactsupport for technical support. See this user manual’s last p age for worldwide technical support ph[...]

  • Page 19

    Chapter 6: Safety & Maintenance Safety T o avoid risk of electric shock, follow a ll safety notices and do not disassemble the touchmonitor . They are not user-serviceable. Ensure that your installation is equipped to ma intain the specified environment al conditions listed in the T echnical S pecifications chapter . Care and Handling The follo[...]

  • Page 20

    W aste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enabl es recovery and recycling. User Manual: 3243L SW601960 Rev A, Page 20 of 26[...]

  • Page 21

    User Manual: 3243L SW601960 Rev A, Page 21 of 26 Chapter 7: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency , and current requirements indicated on the manufacturer ’s label. Connecti on to a different power source than those specified herein will likely result in improper o p[...]

  • Page 22

    User Manual: 3243L SW601960 Rev A, Page 22 of 26 as required by EMC Directive 2004/108/EC as indi cated in European S tandard EN 55022 Class B and the Low V oltage Directive 2006/95/EC as indicated in European S tandard EN 60950. General Information to all Users: This equi pment generates, uses and can radiate radio frequency energy . If not instal[...]

  • Page 23

    User Manual: 3243L SW601960 Rev A, Page 23 of 26 III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-Mark Australia C-T ick Canada CUL, IC China CCC Europe CE Japan VCCI Korea KCC, e-S tandby Mexico CoC Russia GOST T aiwa n BS MI United S tates FCC, UL IV . China RoHS In accor[...]

  • Page 24

    Explanation of Markings (1). In accordance with the SJ/T1 1364-2006 requi rement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mut ate under normal operating conditions listed below , so that the use of this el[...]

  • Page 25

    User Manual: 3243L SW601960 Rev A, Page 25 of 26 Chapter 8: W arranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer , Seller warrants to Buyer that the Product shall be free of defect s in materials and workmanship. The warranty for the touchmonitors and their components is 3 (t hree) years. Seller [...]

  • Page 26

    User Manual: 3243L SW601960 Rev A, Page 26 of 26 Check out Our W ebsite! www .elotouch.com Get the latest...  Product Information  S pec ifications  News on upcoming events  Press releases  Software drivers  T ouchMonit or Newsletter Getting in T ouch with us T o find out more about the extensive range of Elo touch solutions, visi[...]