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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dyson DC29, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dyson DC29 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dyson DC29. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dyson DC29 should contain:
- informations concerning technical data of Dyson DC29
- name of the manufacturer and a year of construction of the Dyson DC29 item
- rules of operation, control and maintenance of the Dyson DC29 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dyson DC29 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dyson DC29, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dyson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dyson DC29.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dyson DC29 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
OPER A TING M ANUAL 3 1 2 REGI STER Y OUR 2 Y E AR GUAR A NTEE T O D AY W A SH F IL T ER W ash f ilter wit h cold water at le ast ever y 6 months . A S S E M B LY clik clik clik clik 4/3/09 11:31 AM C23397_DC29_ANZ-OPS-MAN_15_4c0s[...]
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Page 2
No te yo ur se ria l num be r for f ut ure r ef ere nce Y our D yson va cuum cleaner w ill be covered for p ar ts an d labour fo r 2 years f rom the date of p urchase, subjec t to the ter ms of the guaran tee. If you ha ve a quer y ab out your D yson va cuum cleane r , call the D yson Cus tome r Care Helpline quoting th e serial num ber and d etail[...]
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Page 3
IM PORT A NT SA FE T Y PREC A UTION S RE AD A L L INS T RUC TI ONS B E FO RE U SI NG TH IS VA CU UM CL E A NE R Wh en using an ele ct rical appliance, basic pre caution s should alway s be fo llowed, i ncluding the f ollowing: WA R N I N G TO RE DU CE TH E R ISK O F FI RE, E LE CT R IC SH OC K, OR I NJ U RY : This vacuum cle aner is for dom es tic [...]
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Page 4
3 1 2 1 2 3 4 Power and c able Lo okin g for bl oc kages Em pt yin g the c le ar bin Cle aning th e cle ar bin clik clik 4/3/09 11:31 AM C23397_DC29_ANZ-OPS-MAN_15_4c0s[...]
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3 1 2 1 2 3 5 T ool at ta chm ent s Du al mod e floo r tool Suc tion r ele ase clik clik clik clik clik 4/3/09 11:31 AM C23397_DC29_ANZ-OPS-MAN_15_4c0s[...]
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I M P O R TA N T ! W ASH FIL TER 6 4/3/09 11:31 AM C23397_DC29_ANZ-OPS-MAN_15_4c0s[...]
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W ash f il ter with co ld water a t least ever y 6 months . 7 Regis ter for a f ilter wash re minder by em ail (Aus tralia only); custom ercare @dy son.com.au 4/3/09 11:31 AM C23397_DC29_ANZ-OPS-MAN_15_4c0s[...]
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8 US ING YOUR DYSON V ACUU M CLE AN E R PL E AS E N OTE: Al wa ys e x ten d th e cab le f ull y to th e re d tap e be fo re us e. • Fin e dus t su ch a s pla st er o r flo ur s hou ld on ly b e vacu um ed in v er y s mall • amounts. Do n ot us e th e vacu um c lea ne r to pi ck up s har p har d obj ec t s, su ch as s mal l toy s, • p[...]
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9 2 YE AR DYSON G UAR A NT EE TE R MS A N D CON DIT ION S Term s and c ond iti ons o f th e com plim en tar y D y so n 2 yea r gua ran te e. Th e gua ran te e be co me s ef f ec ti ve fr om th e da te of p urc has e. • Th e gua ran te e is on ly val id wh en p urc has e is m ade f rom a n au tho ris ed r et aile r . • Al l wor k wil l be [...]
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Page 10
w w w . dy son . com D yso n C us tom er Ca re If you ha ve a qu es tio n ab ou t yo ur D y son vac uum cle an er, call th e D ys on C us tom er Care He lpl ine wit h y our ser ial nu mbe r a nd de tail s of wh ere an d w hen you bo ugh t t he v acu um c le ane r , o r con ta ct us via the D yso n w ebs ite . T he s er ial num be r ca n b e f oun d[...]
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1 Th is v acu um c le ane r i s… M y f ir st va cuum cl ea ner A re pla cem en t v acuu m c le ane r A n add iti ona l va cuu m c lea ne r 2 Wh ich bra nd of cle an er are you rep la cing or ad din g to? Dyson Ele ctrolux Hoov er LG Miele Panasonic Sams ung N ilfis k Va x Ka mbroo k V olta Wertheim O th er , ple as e s pe cif y 3 Wh y di d y ou c[...]
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Page 12
REG ISTE R BY M AIL Comple te and retur n the for m to Dy son in the enve lop e s uppli ed. REG ISTE R BY PHONE Call our dedica ted H elpline REG ISTE R ONLINE Visit our websi te to r egister your full part s and l abour guara ntee online (Aus tralia only). w w w .dyson.com.au / register AU 1 8 00 239 7 66 NZ 0 80 0 39 7 66 7 3 EASY W A YS T O REGI[...]