DM Industries Portable Spa manual

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Table of contents for the manual

  • Page 1

    “The U ltimate P ortable S pa” OWN ER S MAN UAL OWN E RS MAN UAL MIAMI FLORIDA V OY A G E R CUS T OMER SER V ICE 8 77 -240-945 7 M-F 8 to 5 EST VO Y AG E R CUS T OMER SER V ICE 8 77 -240-945 7 M-F 8 to 5 EST Important Operating Instructions Please Read V oyager Manual 03-0509 Rev .1[...]

  • Page 2

    G ENERAL INFORMA TION • Owner's Record and Service Information .............1 • Important Safety Instructions ..................................2-3 • Manufacturer's Do's and Don'ts ................................3 S ET U P AN D IN S T ALLA TIO N • Site Selection ..........................................................[...]

  • Page 3

    P AG E 1 CAUTI O N W hen installing the V oyager spa indoors, use care to install in areas that can withstand exposure to water and are well ventilated. W AR NING Findings in the “ Journal of the American Medical Association” show that women who are planning a pregnancy or are experiencing the first months of pregnancy should avoid hot tubs and[...]

  • Page 4

    P AG E 2 W hen installing and using this electrical equipment, basic safety precautions should always be followed, including the following: 1. R EAD AND FOLLO W ALL INSTRUCTIONS. 2. W ARN ING - T o reduce the risk of injury . Do not permit children to use this product unless they are closely supervised at all times. 3. A g rounding wire connector i[...]

  • Page 5

    P AG E 3 HYP ERTH ER MIA. T he causes, symptoms, and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6 degrees F . The symptoms of hyperthermia include dizziness, fainting, drowsiness, lethargy, and an increase [...]

  • Page 6

    P AG E 4 S ITE SE LECTIO N Y our V oyager spa is completely self-contained. It can be set up on a patio, deck, and indoor with special consideration. Structure: T he V oyager spa should always be placed on a structurally strong, relatively smooth and level surface. Concrete, bricks, stepping stone or treated wood deck are acceptable permanent surfa[...]

  • Page 7

    P AG E 5 (1) (3) (5) B EL TS W ALL SE CTIONS IN TERLOCKING PIN R E S E T T E S T Outlet A Outlet B THER APY MODULE FIL TER GFCI DIGIT AL TOP SIDE C ONTROL P AN EL HEA TER GROUN D CLAM P 2 SPEED PUMP C ONTROL BOX CIRCU LA TION PORT SP A CO VER (4) B LUE LI NER DEEP EURO CLU STER MASSAGE JETS T URBO WHI RLPOOL JET DIR ECTIONAL DEEP MASSAGE JET (2) DI[...]

  • Page 8

    1. PLACE BO TT OM P AD on a clean, smooth, level sur face. Please see SITE SELE CTION: Structure on page 4. 2. S TRET C H OUT LI N E R. If liner is stiff , warm in the sun. 3. S ET U P W ALL S and install locking pins. 4. I NST A LL TH E LI N E R a) Note that the liner has a patterned side. Place the liner so that the patterned side faces the insid[...]

  • Page 9

    R E S E T T E S T 7 PA G E 7 7. I N S T A LL TH E BO TTOM BE L T aligning the belt spindle with the top one. 8. P LACE TH E TH E R APY MO D U LE over the wall, the belt spindles and the seat with the punched hole. When placing the module, make sure the inside lower edges of the module are kept away from the liner to prevent tearing it. 9. FI LL U P[...]

  • Page 10

    P AG E 8 Never cover your V oyager with a transparent plastic covering. The UV rays from the sunlight may cause your liner to change color and shorten its life. COVE R I N ST ALL A TI O N 1. Inflate cover with air pump provided. Do not over inflate. 2. Place cover on filled spa. Be sure it is correctly positioned. 3. P osition the tie-down hardware[...]

  • Page 11

    P ar ts Check List: (2) Side P anels (2) Step T reads (one curved, one straight) (1) Strip of Foam Squares 1. USI NG S HAR P K N I F E, carefully cut the two locking wedges off the ends of the steps and save. (see figure 1). 2. LA Y ONE OF THE SIDE P A N EL S D OWN. Push the end of the step into the openings on the side panel making sure the front [...]

  • Page 12

    P AG E 10 CON N ECTIN G TH E P U M P SUC T IO N LI N E PRIM I NG TH E P U M P 1. Fill the V oyager till the water is approximate- ly 4” over the jets. Do not overfill. 2. Remove the access door from the module and locate the prim- ing hose system. 3. Remove the valve cap. Note: the prim- ing valve has an open (inline), closed (across) valve handl[...]

  • Page 13

    P AG E 11 1. Push the TES T button on the GFCI. T he R ESET button will trip out, the GFCI indicator window will turn white and the top side digital control LED display will go out. If this does not happen, DO NO T USE THE VO YA GER. CALL DM IN DUSTRI ES L TD'S SERVICE CENTER FOR AS SIST ANCE. 2. If the GFCI tests properly , firmly push the R [...]

  • Page 14

    P AG E 12 E. Filtration Cycles Y our spa digital control has an electronic timer that has been pre-programmed to automatically run the filtration low speed pump 3 hours twice a day for a total of 6 hours, from 8am to 1 1am, and from 4pm to 7pm. The heater will come on as needed during those hours. Note that filtration will also be provided during t[...]

  • Page 15

    P AG E 13 SAFETY F EA TU R ES A. F reeze Protection If the temperature in the spa plumbing falls below 50 degrees Fahrenheit (1 0 deg rees celsius), the water pump will turn on low speed and run for one minute. After one minute, if the water is still at 50 F , the heater will turn on and raise the temperature 1 0 Degrees. The top side control will [...]

  • Page 16

    P AG E 14 Draining and Disassembling your Spa Empty and clean your V oyager spa every 2 to 3 months. Unplug the GFCI and proceed as follows: 1. Use a hose to siphon the water or a submersible pump. Make sure not to allow the suction end of the hose or the submersible pump to contact the vinyl. This may cause damage to the liner not covered under th[...]

  • Page 17

    P AG E 15 W ater treatment is an important factor in the enjoyment of your V oyager. Proper water sanitation is essential for the health of your friends, family as well as permitting years of trouble-free use of your spa. The most common water chemistry problems that can damage your spa liner are: 1. Improper pH maintenance. pH balance is critical [...]

  • Page 18

    P AG E 16 B ALANCI NG THE SP A W A TER 3 D A Y A WEEK SP A CARE P ROGRAM MON D A Y 1. TES T THE W A TER USI NG “3-W A Y SP A WA TER TEST S TRI PS” . 2. Adjust pH and total alkalinity - Refer to pH and total alkalinity on label of “PH-U P” and “PH- DOWN” . 3. Maintain 1.0 to 3.0 ppm Bromine or free Chlorine. 4. Add 1 ounce of “M ET AL [...]

  • Page 19

    P AG E 17 DO Add all chemicals slowly with the hydro jets operating in high speed. DO Use care when handling chemicals. DO Store g ranulated chlorine in a cool, dry place to maintain the chlorine’s freshness. Granulated chlorine will degrade if stored improperly or for a long period of time. Do not store in sunlight. DO Maintain total alkalinity [...]

  • Page 20

    P AG E 18 SP A WA TER TROU B LESHOO TING S YM PTOM PRO BAB LE CAUS E SOLUTI O NS Cloudy W ater Inadequate filtration/dir ty filter Clean filter with a filter cleaner or degreaser. Excessive oils/organic matter Shock the spa with “PO T ASSI U M PEROXY MONOSULF A TE” . Improper sanitation Increase sanitizer to recommended level. High pH and/or hi[...]

  • Page 21

    P AG E 19 SY MP TO MP ROBAB LE CAU SE SOLUTI O NS Algae High pH Shock with “PO T ASSI U M PEROXY MONOSULF A TE”; adjust pH. Low free chlorine/bromine Shock with “PO T ASSI U M PEROXY MONOSULF A TE”; maintain sanitizer at recommended level E ye Irritation Low pH Raise pH with “PH-U P” . Insufficient free available Shock with “PO T ASSI[...]

  • Page 22

    P AG E 20 I. RE SE TTING Y O UR S P A T he first step to take to troubleshoot your spa is to reboot its electronic system. Like your PC at home, your spa electronics could get corrupted by electrical surges or other interference resulting in improper operations. Before you call for service , please reset or reboot your spa to see if the malfunction[...]

  • Page 23

    P AG E 21 V .S P A W I LL NOT HEA T T O DESIR ED TEMP ERA TURE NO TE that the pump needs to be operating on L OW SPEED for the heater to come on. If the pump does not operate, refer to items I and II. 1. Pump operates on low speed and there are no diagnostic messages shown on the display . Cause: T emperature is set too low Solution: Set the temper[...]

  • Page 24

    VI I. L ACK OF PR ES SUR E A T ON E OR SEVERAL OF TH E J ET S Cause: Jet(s) could be closed. Solution: Open jet(s). T he flow of the jets is controlled by the jet finger ring. Adjust the ring to direct the water to the desired jets. See instructions on page 1 2. Cause: Obstruction in plumbing. Solution: Remove the jet face(s), clean and re-install.[...]

  • Page 25

    P AG E 23 F LO Flow Protection - If the flow of water through the heater is insufficient, the spa controller will automatically turn off the heater to prevent overheating. The display will show "F LO " , indicating a flow restriction caused by a clogged filter or pump impeller , a malfunction of in the pressure switch or a defective pump [...]

  • Page 26

    P AG E 24 Capacity Seating 4-6 Adults W ater (average fill) 400 Gallons Spa Outside Dimensions 72 inches Inside Dimensions 66 inches Overall Height 34 inches W ater Depth (average fill) 28 inches T herapy Module Number of Jets 8 Directional 2 T urbo Whirlpool 1 Pump Single phase, 11 0V/60HZ 2 speed Heater 1.5kw 1 1 0V Digital Control L V15 – 1 2V[...]

  • Page 27

    P AG E 25 O PTI O NAL ACC ESSO RI ES R EPOSITIONAL HEADR EST S TEPS C OLD WEA TH ER I NSU LA TI NG SYSTE M T o purchase these optional accessories, contact your local dealer or call DM Industries, Ltd. ’s Service Center at 3 05.908.8 1 8 7 or T oll Free 8 77 .240.945 7 . F ax us at 3 05.685.9 794 or E-mail us at voyager@dmindustries.com. Made of [...]

  • Page 28

    V O Y AG E R P AC K R E M OV AL I N STRU C TI O N S: If at any time during the life of your V oyager unit, it is found necessary to repair the control sys- tem, by following the steps below , the system can easily be removed and brought to a service center . 1. Disconnect power to spa by unplugging the unit. 2. Lift the therapy unit from out of the[...]

  • Page 29

    F IG. A FIG. B 5. Three different assemblies can be removed for service. a. The control system including the control panel. (FIG. A) b. The pump assembly . ( F IG B ) c. The entire equipment assembly (Control S ystem and Pump Assembly) 6 . REMOVAL OF THE CONTROL SYSTEM a. Lift the topside control pad from the cowling by prying it up and feed throug[...]

  • Page 30

    Therapy Module 615100 Pack 469583 W ater T emp Sensor Par t No. LX-L W500 Motor 422102 Box Only 467587 Box/Heater 468596 Box/Heater 468596 Cir cuit Board 451104 Heater 411093 Heater Sensor 451126 Pump / Motor 420431 W et End 423013 W et End 423013 Power Cor d 460904 Split Nut (2) 411054 Split Nut (2) 411054 Heater 411093 Heater Sensor 451126 Pack C[...]

  • Page 31

    DM Industries Ltd warrants the V OY A GER SP A to be free of defects in material and workmanship from the periods indicated below from the date of purchase. Component W arranted for W all Sections ..............3 Y ears Seats .....................3 Y ears V inyl Liner ................3 Y ears T herapy Module ...........1 Y e a r Cover .............[...]

  • Page 32

    Maintenance Log P AG E 30 _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ [...]

  • Page 33

    © 2 003 DM Industries, Ltd., 2 32 0 Nor thwest 14 7th Street, Miami, Florida 3305 4 VOY 03-0509 D M Industries Ltd.'s Service Center T oll F ree at (8 7 7) 240-945 7 or (305) 9 0 8-81 8 7 F ax: (305) 6 85-97 94 or e-mail us at vo yager@dmindustries.com A ttn: Vo yager Ser vice Center[...]