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Dell E6500 manual

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Table of contents for the manual

  • Page 1

    Dell™Latitude™E6500ServiceManual Troubleshooting Before Working on Your Computer Base Assembly Hinge Covers Hard Drive WLAN/WiMax Cards WWAN Card WPAN/UWB Cards Flash Cache Modules Fan Processor Thermal - Cooling Assembly Processor Module Memory Coin - Cell Battery Optical Drive LED Cover Keyboard Right - Speaker and Fingerprint [...]

  • Page 2

    Back to Contents Page  Base Assembly Dell™Latitude™E6500ServiceManual  Removing the Bottom of the Base Assembly  Replacing the Bottom of the Base Assembly  Removing the Base Assembly  Replacing the Base Assembly Before working inside your computer, read the safety information that shipped with your comp[...]

  • Page 3

    Back to Contents Page [...]

  • Page 4

    Back to Contents Page  Before Working on Your Computer Dell™Latitude™E6500ServiceManual  Recommended Tools  What You Need to Know for Your Safety  Removing the Battery  Replacing the Battery This document provides procedures for removing and installing the components in your computer. Unless otherwise n[...]

  • Page 5

     5. Remove any installed cards.   6. Turn the computer over.  Removing the Battery  1. Slide the battery release latches to the open position. (The latches lock into place).  2. Grip the battery and slide it out of the battery bay.  3. Turn the computer top - side up, open the display, and press the power button to ground the s[...]

  • Page 6

    Back to Contents Page [...]

  • Page 7

    Back to Contents Page  Flashing the BIOS Dell™Latitude™E6500ServiceManual  Flashing the BIOS From a CD/DVD  Flashing the BIOS From the Hard Drive If a BIOS - update program CD is provided with a new system board, flash the BIOS from the CD. If you do not have a BIOS - update program CD, download the updatefrom?[...]

  • Page 8

    Back to Contents Page  Card Cage Dell™Latitude™E6500ServiceManual  Removing the Card Cage  Replacing the Card Cage  Removing the Card Cage Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Complia[...]

  • Page 9

    Back to Contents Page [...]

  • Page 10

    Back to Contents Page  Coin - Cell Battery Dell™Latitude™E6500ServiceManual  Removing the Coin - Cell Battery  Replacing the Coin - Cell Battery  Removing the Coin - Cell Battery Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices[...]

  • Page 11

    Back to Contents Page [...]

  • Page 12

    Back to Contents Page  Processor Module Dell™Latitude™E6500ServiceManual  Removing the Processor Module  Replacing the Processor Module  Removing the Processor Module Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information[...]

  • Page 13

     7. Lift the processor module from the ZIF socket.  Replacing the Processor Module Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.    1. Align the pin - 1 c[...]

  • Page 14

    Back to Contents Page  Processor Thermal - Cooling Assembly Dell™Latitude™E6500ServiceManual  Removing the Processor Thermal - Cooling Assembly  Replacing the Processor Thermal - Cooling Assembly Before working inside your computer, read the safety information that shipped with your computer. For additional safety [...]

  • Page 15

     Integrated Graphics Thermal - Cooling Assembly If you have purchased a system board with integrated graphics, follow these steps:  1. Follow the instructions in Before Working on Your Computer .  2. Close the display and turn the computer over.  3. Remove the bottom of the base assembly (see Removing the Bottom of the Base Assembly ). [...]

  • Page 16

     3. Replace the fan (see Replacing the Fan ).  4. Replace the bottom of the base assembly (see Removing the Bottom of the Base Assembly ).  5. Replace the battery (see Replacing the Battery ).  Integrated Graphics Thermal - Cooling Assembly  1. Place the vent - end of the thermal - cooling assembly into the computer at an angle, then[...]

  • Page 17

    Back to Contents Page  I/O Daughter Card Dell™Latitude™E6500ServiceManual  Removing the I/O Daughter Card  Replacing the I/O Daughter Card  Removing the I/O Daughter Card Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices informa[...]

  • Page 18

    5. Replace the palm rest assembly ( Replacing the Palm Rest Assembly ).  6. Replace the hinge covers (see Replacing the Hinge Covers ).  7. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly ). Back to Contents Page [...]

  • Page 19

    Back to Contents Page  Display Dell™Latitude™E6500ServiceManual  Removing the Display Assembly Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance. [...]

  • Page 20

     8. Turn the computer top - side up.  9. Open the display to 90 - degrees and lift the display assembly off the base assembly.  Replacing the Display Assembly Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Home[...]

  • Page 21

      3. Lift and unsnap the bezel from the left and right sides, and the top and the bottom of the display panel.  4. Once all snaps are released, lift the bezel from the display assembly.  Replacing the Display Bezel Before working inside your computer, read the safety information that shipped with your computer. For additional safety bes[...]

  • Page 22

     1. Disconnect the inverter backlight cable from the inverter.   2. Lift the display panel out of the display cover and lay the display panel flat on your workspace.  3. Disconnect the display cable and press the release tabs to remove the cable.  4. Remove the display panel brackets, if needed (see Removing the Display Panel Bracket[...]

  • Page 23

    Replace the display panel brackets if you removed them (see Replacing the Display Panel Brackets ).  Replacing the CCFL Display Panel  1. Connect the display cable to the connector on the back of the display panel.  2. Route the display cable around the notch on the display cover and set the display panel in place.  3. C onnect the inve[...]

  • Page 24

     Removing the Display Panel Brackets  1. Remove the two M2.5 x 5 - mm screws (and two plastic plugs for CCFL displays) from the display panel brackets on either side of the display panel.  2. Remove the display panel brackets.  Replacing the Display Panel Brackets  1. Replace the display panel brackets.  2. Replace the two M2.5 x [...]

  • Page 25

     Replacing the Display Inverter Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  1. Connect the two display inverter connectors to the display inverter.  2. Repla[...]

  • Page 26

     Replacing the Camera and Microphone Assembly Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  1. Slide the cable connector of the camera/microphone cable into the c[...]

  • Page 27

     Removing the Display Cover Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  1. Follow the instructions in Before Working on Your Computer .  2. Remove the displa[...]

  • Page 28

      4. Replace the display panel (see Replacing the Display Panel ).  5. Replace the display bezel (see Replacing the Display Bezel ).  6. Replace the display assembly (see Removing the Display Assembly ). Back to Contents Page  CAUTION: When replacing the display panel, ensure no unconnected cables on the display cover get caught unde[...]

  • Page 29

    Back to Contents Page  Fan Dell™Latitude™E6500ServiceManual  Removing the Fan  Replacing the Fan  Removing the Fan Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.del[...]

  • Page 30

    Back to Contents Page  Flash Cache Modules Dell™Latitude™E6500ServiceManual  Removing an FCM  Replacing an FCM Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/r[...]

  • Page 31

     Replacing an FCM     1. Slide the FCM card into the connector.  2. Press the card down to the alignment post and hold in position.  3. Replace the screw in the FCM card.  4. Replace the left hinge cover (see Replacing the Hinge Covers ).  5. Replace the bottom of the base assembly (see Removing the Bottom of the Base Ass[...]

  • Page 32

    Back to Contents Page  Hard Drive Dell™Latitude™E6500ServiceManual  Removing the Hard Drive  Replacing the Hard Drive  Removing the Hard Drive Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Com[...]

  • Page 33

     Replacing the Hard Drive  1. If you are replacing the hard drive with a new one, remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive being replaced.  2. Attach the bezel to the hard drive using the M3 x 3mm screw.  3. Slide the hard drive into the bay until it is fully seated. [...]

  • Page 34

    Back to Contents Page  Hinge Covers Dell™Latitude™E6500ServiceManual  Removing the Hinge Covers  Replacing the Hinge Covers  Removing the Hinge Covers Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regula[...]

  • Page 35

    Back to Contents Page  Keyboard Dell™Latitude™E6500ServiceManual  Removing the Keyboard  Replacing the Keyboard  Removing the Keyboard Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance [...]

  • Page 36

     4. Replace the dashboard panel from the top of the keyboard and carefully snap the panel.  5. Replace the LED cover (see Replacing the LED Cover ).  6. Replace the hinge covers (see Replacing the Hinge Covers ).  7. Close the display and turn the computer over.  8. Replace the battery (see Replacing the Battery ). Back to Contents P[...]

  • Page 37

    Back to Contents Page  LED Cover Dell™Latitude™E6500ServiceManual  Removing the LED Cover  Replacing the LED Cover  Removing the LED Cover Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Complia[...]

  • Page 38

    Back to Contents Page  Memory Dell™Latitude™E6500ServiceManual  Removing a Memory Module  Replacing a Memory Module  Operation of the Computer Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory [...]

  • Page 39

     2. Grasp the module at the side edges and pull it straight away from the connector. Place the module into anti - static packaging.  DIMM A   1. To remove the DIMM A module, spread away the retaining clips from the side edges of the memory module and lift the free edge of the module so that it sits at about a 45 - degree angle to the sy[...]

  • Page 40

    The DIMM A socket is the one closest to the system board. If a memory module is installed in the DIMM B socket, it must be removed before a memory module in the DIMM A socket can be replaced.  1. Ground yourself by touching a bare - metal part in the computer chassis.  2. Remove the memory module from its anti - static packaging and, grasping[...]

  • Page 41

    Back to Contents Page  Modem Dell™Latitude™E6500ServiceManual  Removing the Modem  Replacing the Modem  Removing the Modem Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at:[...]

  • Page 42

     7. Replace the hinge covers (see Replacing the Hinge Covers ).  8. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly ). Back to Contents Page [...]

  • Page 43

    Back to Contents Page  Optical Drive Dell™Latitude™E6500ServiceManual  Removing the Optical Drive  Replacing the Optical Drive The optical drive bay supports either an optical drive, a second hard drive, or an air bay for travel.  Removing the Optical Drive Before working inside your computer, read the safety in[...]

  • Page 44

    [...]

  • Page 45

    Back to Contents Page  Palm Rest Assembly Dell™Latitude™E6500ServiceManual  Removing the Palm Rest Assembly  Replacing the Palm Rest Assembly  Removing the Palm Rest Assembly Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices inf[...]

  • Page 46

     14. Use the blue pull tab to disconnect the wireless catcher cable from the system board.  15. Lift the lever up to disconnect the speaker cable from the system board.  16. Use the black pull tab to disconnect the touch pad cable from the system board.  17. Lift the lever up to disconnect the contact - less smart - card cable from the [...]

  • Page 47

    4. Connect the contactless smart - card cable, the touch pad cable, the speaker cable, the wireless switch cable, and the fingerprint reader cable (optional) to the system board.  5. Replace the four M2.5 x 5 - mm screws, two on the silk - screen bar and two on the palm rest.  6. Turn the computer over and replace the eleven M2.5 x 5 - mm scr[...]

  • Page 48

    Back to Contents Page  Power Module Dell™Latitude™E6500ServiceManual  Removing the Power Module  Replacing the Power Module  Removing the Power Module Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regula[...]

  • Page 49

     Replacing the Power Module Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  1. Position the DC power cable in the base assembly, aligning the guides on the connecto[...]

  • Page 50

    Back to Contents Page  Right - Speaker and Fingerprint Reader Cover Dell™Latitude™E6500ServiceManual  Removing the Right - Speaker and Fingerprint Reader Cover  Replacing the Right - Speaker and Fingerprint Reader Cover  Removing the Right - Speaker and Fingerprint Reader Cover Before working inside your compute[...]

  • Page 51

     Replacing the Right - Speaker and Fingerprint Reader Cover Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.   1. If you have a fingerprint reader, connect the fin[...]

  • Page 52

    Back to Contents Page  System Board Assembly Dell™Latitude™E6500ServiceManual  Removing the System Board Assembly  Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the bottom of the computer. The replacement kit for the syste[...]

  • Page 53

    26. Lift the top right edge of the system board to disconnect it from the I/O daughter card, then carefully lift the system board out of the computer.  27. Unroute the power cable.  Replacing the System Board Assembly Before working inside your computer, read the safety information that shipped with your computer. For additional safety best p[...]

  • Page 54

     17. Replace the processor (see Replacing the Processor Module ).  18. Replace the processor thermal - cooling assembly (see Replacing the Processor Thermal - Cooling Assembly ).  19. Replace the memory modules (see Replacing a Memory Module ).  20. Reconnect the coin - cell battery cable (see Replacing the Coin - Cell Battery ).  21[...]

  • Page 55

    Back to Contents Page Dell™Latitude™E6500ServiceManual IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. © 2008 - 2009DellInc.All?[...]

  • Page 56

    Back to Contents Page  Troubleshooting Dell™Latitude™E6500ServiceManual  Troubleshooting Tools  Solving Problems  Dell Technical Update Service  Troubleshooting Tools  Diagnostic Lights Before working inside your computer, read the safety information that shipped with your computer. For additional safet[...]

  • Page 57

    2. Type hardware troubleshooter in the search field and press <Enter> to start the search.  3. In the Fix a Problem section, click Hardware Troubleshooter .  4. In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to follow the remaining troubleshooting steps. Windows Vista ® :  1. C[...]

  • Page 58

    Diagnostics Main Menu ).  6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.  7. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.  Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to [...]

  • Page 59

    Press <Tab> to select the test you want to run and then press <Enter>. After Test System is selected, the following menu appears: For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instruc[...]

  • Page 60

     4. See the program documentation for installation instructions. Windows Vista :  1. Click Start ® Control Panel ® Programs ® Programs and Features .  2. Select the program you want to remove.  3. Click Uninstall .  4. See the program documentation for installation instructions. drive letter : is not accessible. The device is not[...]

  • Page 61

     Test the drive l  Insert another disc to eliminate the possibility that the original drive is defective. l  Insert a bootable floppy disk and restart the computer.  Clean the drive or disk For information on cleaning your computer, see the Dell™TechnologyGuide on your computer or on the Dell Support website at support.dell.com [...]

  • Page 62

    1. Click Start and click My Computer .  2. Right - click Local Disk C: .  3. Click Properties ® Tools ® Check Now .  4. Check the box Scan for and attempt recovery of bad sectors and click Start . Windows Vista :  1. Click Start and click Computer .  2. Right - click Local Disk C: .  3. Click Properties ® Tools ® Check Now . T[...]

  • Page 63

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  The computer does not start up  Check the diagnostic lights See Power Problems .  Ensure the power cable is firml[...]

  • Page 64

     1. Click Start ® Control Panel ® Programs ® Use an older program with this version of Windows .  2. In the welcome screen, click Next .  3. Follow the instructions on the screen.  A solid blue screen appears  Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press a[...]

  • Page 65

    Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.  If the power light is green and the computer is not responding See Diagnostic Lights .  If the power light is off The computer is either turned off or is not receiving power. l  Reseat the power cable in the power connector on the back of the computer and the electrica[...]

  • Page 66

    Adjust the Windows volume control Click or double - click the speaker icon in the lower - right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.  Video and Display Problems Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practi[...]

  • Page 67

    Back to Contents Page  WLAN/WiMax Cards Dell™Latitude™E6500ServiceManual  Removing a WLAN/WiMax Card  Replacing a WLAN/WiMax Card Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage[...]

  • Page 68

       1. Slide the WLAN/WiMax card into the connector.  2. Press the card down to the alignment post and hold in position.  3. Tighten the screw on the WLAN/WiMax card.  4. Connect the appropriate antenna cables to the WLAN/WiMax card you are installing: If the WLAN/WiMax card has two triangles on the label (white and black), connect[...]

  • Page 69

    Back to Contents Page  WPAN/UWB Cards Dell™Latitude™E6500ServiceManual  Removing a WPAN/UWB Card  Replacing a WPAN/UWB Card Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: w[...]

  • Page 70

     Replacing a WPAN/UWB Card     1. Slide the WPAN/UWB card into the connector.  2. Press the card down to the alignment post and hold in position.  3. Replace the screw in the WPAN/UWB card.  4. Connect the blue antenna cable to the WPAN/UWB card.  5. Replace the left hinge cover (see Replacing the Hinge Covers ).  6. R[...]

  • Page 71

    Back to Contents Page  WWAN Card Dell™Latitude™E6500ServiceManual  Removing a WWAN Card  Replacing a WWAN Card Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/r[...]

  • Page 72

        1. Slide the WWAN card into the connector.  2. Press the card down to the alignment post and hold in position.  3. Replace the M2 x 3 screw.  4. Connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux" (black tria[...]