Dell 780 manual

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Table of contents for the manual

  • Page 1

    Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual Working on Your Computer Removing and Replacing Parts Specifications System Board Layout System Setup Diagnostics Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage t[...]

  • Page 2

    Back to Contents Page Working on Your Computer Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage[...]

  • Page 3

    Small flat - blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program media Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 . Shut down the operating system: In Windows Vista®: Click Start , then click the arrow in th[...]

  • Page 4

    Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual Cover Drive Cage Optical Drive Wireless Local Area Network (WLAN) Card System Fan Heat Sink and Processor Intrusion Switch Coin - Cell Battery System Board Front Bezel Hard Drive Control Panel Internal Antenna Cable Internal Speaker M[...]

  • Page 5

    Back to Contents Page Specifications Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start ® Help and Support and select the option to view information about your computer. Processor Type Intel ® Core™ 2 Duo, Intel Penti[...]

  • Page 6

    Drives Externally accessible slimline drive bays one bay for SATA DVD- ROM / DVD+/– RW Internally accessible 2.5 - inch drive bays one External Connectors Audio back panel two connectors: line - out (headphone) and line - in (microphone) front panel two connectors: line - out (headphone) and line - in (microphone) Network one RJ45 connector Seria[...]

  • Page 7

    Height 23.7 cm (9.3 inches) Width 6.5 cm (2.6 inches) Depth 24.0 cm (9.4 inches) Weight 3.2 kg (7 lb) Environmental Temperature Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (noncondensing) operating: 20% to 80% storage: 5% to 95% Maximum vibration Operating 5–350 Hz at 0.0002 G[...]

  • Page 8

    Back to Contents Page System Board Layout Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1 intrus[...]

  • Page 9

    Back to Contents Page System Setup Dell™ OptiPlex™ 760 Ultra Small Form Factor—Service Manual Overview System Setup Options Booting to a USB Device Password Protection Clearing Forgotten Passwords Entering System Setup Boot Sequence Booting to a USB Device Jumper Settings Clearing CMOS Settings Overview Use System Setup to: Change the system [...]

  • Page 10

    Use the Tab and Up/Down arrow keys on your keyboard to navigate or click to navigate using the mouse. System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. WARNING: eSATA is designed to function only if the SATA Operation mode in system Setu[...]

  • Page 11

    Disable AT PS/2 (default) EPP ECP No DMA ECP DMA 1 ECP DMA 3 Parallel Port Address Sets the base I/O address of the integrated parallel port. Serial Port #1 Identifies and defines the serial port settings. You can set the serial port to: Disable Auto (default) COM1 COM3 NOTE: Auto, the default setting, automatically configures a connector to a part[...]

  • Page 12

    password to be assigned and verified. This option is not set by default. Password Changes Enables or disables the user from changing the system password without the administrative password. This option is enabled by default. TPM Security Enables or disables the trusted platform module (TPM) security. You can set the TPM security to: Deactivate (def[...]

  • Page 13

    Sets the power management suspend mode to: S1 S3 (default) NOTE: If the AMT Management Engine (ME) of the system is disabled , the S1 suspend mode is unavailable in the system setup. Fan Control Override Controls the speed of the system fan. NOTE: When enabled, the fan runs at full speed. Maintenance Service Tag Displays the Service Tag of your com[...]

  • Page 14

    Post Behavior Fast Boot When enabled (default), your computer starts more quickly because it skips certain configurations and tests. NumLock LED Enables or disables the NumLock feature when your computer starts. When enabled (default), this option activates the numeric and mathematical features shown at the top of each key. When disabled, this opti[...]

  • Page 15

    Changing the Boot Sequence for Future Boots 1 . Enter System Setup (see Entering System Setup ). 2 . Click to expand SystemBoard and then click Boot Sequence . 3 . Highlight the appropriate device from the list of devices on the right and then click the up or down arrows to move the item you want to change. 4 . Click Apply to save the changes and t[...]

  • Page 16

    You can only assign a system password when the following option is displayed: Not Set — No system password is assigned and the password jumper on the system board is in the enabled position (the default setting). Assigning a System Password To exit without assigning a system password, press <Esc> at any time (before you press the OK button [...]

  • Page 17

    computer, and then repeat steps 3 and 4. 5 . To assign a new password, follow the procedure in Assigning a System Password . 6 . Exit system setup. Administrator Password Option Settings You cannot change or enter a new administrator password if either of the following two options is displayed: Set — An administrator password is assigned. Disable[...]

  • Page 18

    To change an existing administrator password, you must know the administrator password. 1 . Enter system setup (see Entering System Setup ). 2 . Type the administrator password at the prompt. 3 . Highlight Admin Password and press the left - or right - arrow key to delete the existing administrator password. The setting changes to Not Set . To assi[...]

  • Page 19

    1 . Follow the procedures in Working on Your Computer . 2 . Remove the computer cover. 3 . Locate the 2 - pin password jumper (PSWD) on the system board, and remove the jumper to clear the password. See Password Protection . 4 . Replace the computer cover . 5 . Connect your computer and monitor to electrical outlets, and turn them on. 6 . After the[...]

  • Page 20

    [...]

  • Page 21

    Back to Contents Page Diagnostics Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. NOTE: The Dell Diagnostics software works only on Dell compute[...]

  • Page 22

    6 . Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 . When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1 . After the Dell Diagnostics loads and the Main Menu screen appears, click the button for[...]

  • Page 23

    Amber Second state of the light at power up. Indicates the POWER_GOOD signal is active and it is probable that the power supply is fine. Look at the diagnostic lights for further information. Blinking Green System is in a low power state, either S1 or S3. Look at the diagnostic lights to determine which state the system is in. Solid Green System is[...]

  • Page 24

    4-4- 2 Failure to decompress code to shadowed memory 4-4- 3 Math- coprocessor test failure 4-4- 4 Cache test failure Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the seque[...]

  • Page 25

    Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts. If the problem persists, contact Dell. Another failure has occurred. Ensure that all hard drive and optical drive cables are properly connected to the system board . If there is an erro[...]

  • Page 26

    Back to Contents Page Cover Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover NOT[...]

  • Page 27

    Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 28

    Back to Contents Page Cover Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover NOT[...]

  • Page 29

    Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 30

    Back to Contents Page Drive Cage Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Driv[...]

  • Page 31

    5 . Disconnect the power and data cables from the optical drive. 6 . Flip over the drive cage and place it on the computer.[...]

  • Page 32

    7 . Disconnect the power and data cables from the hard drive. 8 . Remove the drive cage from the computer.[...]

  • Page 33

    Replacing the Drive Cage To replace the drive cage, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 34

    Back to Contents Page Optical Drive Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the O[...]

  • Page 35

    6 . Remove the optical - drive bracket from the optical - drive assembly. Replacing the Optical Drive To replace the optical drive, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 36

    Back to Contents Page Wireless Local Area Network (WLAN) Card Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_[...]

  • Page 37

    6 . Push the levers that secure the WLAN card to the computer away from the WLAN card. 7 . Remove the WLAN card from the connector on the system board.[...]

  • Page 38

    Replacing the WLAN Card To replace the WLAN card, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 39

    Back to Contents Page System Fan Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Syst[...]

  • Page 40

    6 . Release the fan cable from its routing on the computer. 7 . Remove the screws that secure the fan to the computer chassis.[...]

  • Page 41

    8 . Remove the system fan from the computer. Replacing the System Fan To replace the system fan, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 42

    Back to Contents Page Heat Sink and Processor Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remo[...]

  • Page 43

    6 . Loosen the captive screws on the heat sink. 7 . Lift the heat sink out of the computer.[...]

  • Page 44

    8 . Press the release lever down and out to release the processor cover. 9 . Open the processor cover.[...]

  • Page 45

    10 . Remove the processor from the system board. Replacing the Heat Sink and Processor To replace the heat sink and processor, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 46

    Back to Contents Page Intrusion Switch Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing th[...]

  • Page 47

    6 . Slide the chassis intrusion switch out of its slot in the metal bracket, and then push it down through the square hole in the bracket to remove the switch and its attached cable from the computer. Replacing the Intrusion Switch To replace the intrusion switch, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 48

    Back to Contents Page Coin - Cell Battery Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing[...]

  • Page 49

    9 . Lift the coin - cell battery up and remove it from the system board. Replacing the Coin- Cell Battery To replace the coin - cell battery, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 50

    Back to Contents Page System Board Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Sy[...]

  • Page 51

    12 . Disconnect the internal antenna cable. 13 . Remove the screws that secure the system board to the computer chassis.[...]

  • Page 52

    14 . Remove the 7 mm hex screw from the system board. 15 . Remove the system board from the computer.[...]

  • Page 53

    Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 54

    Back to Contents Page Front Bezel Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Fro[...]

  • Page 55

    4 . Rotate the front bezel away from the computer. 5 . Remove the front bezel from the computer. Replacing the Front Bezel To replace the front bezel, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 56

    Back to Contents Page Hard Drive Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard[...]

  • Page 57

    6 . Slide the hard drive out of the drive cage and remove the hard drive from the computer. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 58

    Back to Contents Page Control Panel Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the C[...]

  • Page 59

    6 . Remove the cable from the routing guides on the computer chassis. 7 . Remove the screw that secures the control panel to the computer.[...]

  • Page 60

    8 . Remove the control panel from the computer. Replacing the Control Panel To replace the control panel, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 61

    Back to Contents Page Internal Antenna Cable Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remov[...]

  • Page 62

    6 . Remove the internal antenna cable from the routing guides on the computer chassis. 7 . Carefully release the internal antenna port from the computer chassis.[...]

  • Page 63

    8 . Remove the internal antenna cable from the computer. Replacing the Internal Antenna Cable To replace the internal antenna cable, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 64

    Back to Contents Page Internal Speaker Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing th[...]

  • Page 65

    7 . Push in on the release tab and rotate the speaker to release it from the computer chassis. 8 . Remove the speaker from the computer. Replacing the Internal Speaker To replace the internal speaker, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 66

    Back to Contents Page Memory Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory M[...]

  • Page 67

    6 . Lift the memory module out of the connector and remove it from the computer. Replacing the Memory Module(s) To replace the memory, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 68

    Back to Contents Page I/O Panel Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O P[...]

  • Page 69

    6 . Remove the screws that secure the I/O panel to the computer chassis. 7 . Remove the I/O board by pulling it away from the computer.[...]

  • Page 70

    Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 71

    Back to Contents Page Power Supply Dell™ OptiPlex™ 780 Ultra Small Form Factor—Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Po[...]

  • Page 72

    8 . Remove the screw that secures the power supply to the system board. 9 . Remove the screws that secure the power supply to the computer chassis.[...]

  • Page 73

    10 . Slide the power supply towards the fan and remove it from the computer. Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page[...]