Dell 1900 manual

www .dell.com | support.dell.com Dell™ PowerEdge™ 1900 Sy stems Hardware Owner’ s Manual[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. _____________[...]

Contents 3 Contents 1 About Y our Sy stem Other Information Y ou May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing Sy stem Featur es During Startup . . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11 Back-Panel Features and Indicators . . . . . . . . . . . [...]

4 Contents Sy stem and Setup Password Features . . . . . . . . . . . . . . . . . . . . . . 40 Using the Sy stem Password . . . . . . . . . . . . . . . . . . . . . . . . 41 Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . 43 Disabling a Forgotten Password . . . . . . . . . . . . . . . . . . . . . . . . . 44 Baseboard Manage[...]

Contents 5 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Removing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 72 Installing the Diskette Drive Into the Drive Carrier . . . . . . . . . . . . . 74 Installing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 74 Sy stem Bat[...]

6 Contents Sy stem Board (Service-Only Procedure) . . . . . . . . . . . . . . . . . . . . 97 Removing the Sy stem Board . . . . . . . . . . . . . . . . . . . . . . . . 97 Installing the Sy stem Board . . . . . . . . . . . . . . . . . . . . . . . . . 99 4 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem . . . . . . . . . . . [...]

Contents 7 T roubleshooting Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . 117 T roubleshooting the Microprocessors . . . . . . . . . . . . . . . . . . . . 118 5 Running the Sy stem Diagnostics Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . . 121 Sy stem Diagnostics Features . . . . . . . . . . . . . . . .[...]

8 Contents Before Y ou Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

About Y our Sy stem 9 About Y our Sy stem This section describes the physical, firmware, and softwar e interface features that provide and ensure the essential functioning of your system. The ph ysical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability . The system firmwar e, applicat[...]

10 About Y our Sy stem • Release notes or r eadme files may be included to provide last-minute updates to the system or documentation or advanced technical refer enc e material intended for experienced users or technicians. Accessing Sy stem Features During Startup T able 1-1 describes k eystrokes that may be entered during startup to access syst[...]

About Y our Sy stem 11 Front-Panel Features and Indicators F igure 1-1 shows the controls, indicators, and connector s located behind the bezel on the system's front panel. T able 1-2 provides component descriptions. Figure 1-1. Front-Panel Features and Indicators 10 11 7 2 5 3 6 9 4 8 1 T able 1-2. Front-Panel Components Item Component Icon D[...]

12 About Y our Sy stem 2 P ower -on indicator , power button The power -on indicator ligh ts when the system power is on. The power button controls th e DC power supply output to the system. NOTE: If you turn off the sy s tem using the power button and the sy stem is running an ACPI-compliant operating sy stem, the sy stem performs a graceful shutd[...]

About Y our Sy stem 13 6 USB connectors (2) Conne cts USB 2.0-compliant devices to the system. 7 Video connector Connects a monitor to the system. 8 Optical drive Optional optical drive. 9 T ape backup unit Optional half -height tape backup unit (may require optional controller). 10 Diskette drive Optional diskette drive. 11 Hard drives Six bays fo[...]

14 About Y our Sy stem Back-Panel Features and Indicators F igure 1-2 shows the controls, indicators, and co nnectors located on the system's back panel. Figure 1-2. Back-Panel Features and Indicators 1 expansion-card slots (6 ) 2 remote access connector (optional) 3 sy stem status indicator 4 sy stem identification b utton 5 sy stem status in[...]

About Y our Sy stem 15 Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connect or and device drivers must be installed before the device operates properly . (Device drivers ar e normally included with your operating system software or with the dev[...]

16 About Y our Sy stem LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition and lights amber to indicate an error con dition. The LCD scrolls a message that includes a status [...]

About Y our Sy stem 17 E1211 ROMB Batt RAID battery is either missing, bad, or unable to rechar ge due to thermal issues. Reseat the R AID battery . See "Replacing the SAS R AID Controller Daughter Card Battery" on page 92, and "Troubleshooting System Cooling Problems" on page 109. E12 nn XX PwrGd Specified voltage regulator has[...]

18 About Y our Sy stem E1414 CPU # Thermtrip Specified microprocessor is out of acceptable temperature range and has halted operation. See "Troubleshooting System Cooling Problems" on page 109. If the problem persists, ensure that the microprocessor heat sinks are properly installed. See "T roubleshooting the Microprocessors" on[...]

About Y our Sy stem 19 E161C PS # Input Lost P ower source for specified power supply is unavailable, or out of acceptable range. Check the AC power source for the specified power supply . If problem persists, see "T roubleshooting the P ower Supply" on page 108. E1620 PS # Input Range P ower source for specified power supply is unavailab[...]

20 About Y our Sy stem E1913 CPU & Firmware Mismatch The BMC firmware does not support the CPU. Update to the latest BMC firmware. See the BMC User’s Guide for more information on setup and use of BMC. E2010 No Memory No memory is installed in the system. Install memory . See "Memory" on page 80. E2011 Mem Config Err Memory detected[...]

About Y our Sy stem 21 E201F DRAC Config Dell remote access controller (DR AC) configuration failure. Check screen for specific error messages. Ensure that DR AC cables and connectors are properly seated. If problem persists, see your DR AC documentation. E2020 CPU Config CPU configuration failur e. Check screen for specific error messages. E2021 M[...]

22 About Y our Sy stem Solving Problems Described by LCD Status Messages When a single message appears on the status LCD, locate the code in T able 1-4 and perform the suggested corrective action. The code on the LCD can of ten specify a very pr ecise fault condition that is easily corrected. F or example, if the code E0780 MISSING CPU 1 appears, y[...]

About Y our Sy stem 23 Removing LCD Status Messages F or faults associated with sensors, such as temperatu re, voltage, fans, and so on, the LCD message is automatically removed when that sensor r eturns to a normal state. F or example, if temperatur e for a component goes out of range, t he LCD displays the fault; when the temperature r eturns to [...]

24 About Y our Sy stem BIOS Update Attempt Failed! Remote BIOS update attempt failed. R etry the BIOS u pdate. If problem persists, see "Getting Help" on page 131. Caution! NVRAM_CLR jumper is installed on system board. NVR AM_CLR jumper is installed. CMOS has been cleared. Remove the NVRAM_CLR jumper . See F igure 6-1 for jumper location[...]

About Y our Sy stem 25 Diskette drive n seek failure Incorrect configuration settings in the System Setup program. R un the System Setup program to correct the settings. See "Using the System Setup P rogram" on page 33. F aulty or improperly installed diskette drive. Replace the diskette. If the problem persists, see "T roubleshootin[...]

26 About Y our Sy stem Gate A20 failure F aulty keyboard controller; faulty system board. See "Getting Help" on page 131. General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information and take the appropriate action to resolve the problem. Invalid NV[...]

About Y our Sy stem 27 No boot device available F aulty or missing optical/diskette drive subsystem, hard drive, or har d- drive subsystem, or no boot disk in drive A. Use a bootable diskette, CD, or har d drive. If the problem persists, see "T roubleshooting a Diskette Drive" on page 112, "T roubleshooting an Optical Drive" on [...]

28 About Y our Sy stem PCI BIOS failed to install PCI device BIOS (Option ROM) checksum failure is detected during shadowing. Loose cables to expansion card(s); faulty or improperly installed expansion car d. Reseat the expansion car ds. Ensure that all appropriate cables are secur ely connected to the expansion car ds. If the problem persists, see[...]

About Y our Sy stem 29 The amount of system memory has changed Memory has been added or removed or a memory module may be faulty . If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the fa[...]

30 About Y our Sy stem W arning Messages A warning message alerts you to a po ssible problem and prompts you to respond befor e the system continues a task. F or example, before you format a disk ette, a message will warn you that you may lose all data on the diskette. W arning messages usually interrup t the task and require you to r espond by typ[...]

About Y our Sy stem 31 Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages fo r drive, temperatur e, fan, and power conditions. F or more information, see the systems management softwar e documentation.[...]

32 About Y our Sy stem[...]

Using the Sy stem Setup Program 33 Using the Sy stem Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Reco rd the information for futur e reference. Y ou can use the System Setup program to: • Change the system configuration stored in NVR A M aft[...]

34 Using the Sy stem Setup Program Using the Sy stem Setup Program T able 2-1 lists the k eys that you use to view or ch ange information on the System Setup program screens and to exit the program. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the sy stem. Sy stem Setup Options Main [...]

Using the Sy stem Setup Program 35 Figure 2-1. Main Sy stem Setup Program Screen T able 2-2 lists the options and desc riptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the Sy stem Setup program change base d on the sy stem configuration. NOTE: The Sy stem Setup program defaults are liste[...]

36 Using the Sy stem Setup Program Memory Information Displays information related to installed system, video , and redundant memory , including size, type, and speed of memory modules, system video memory size, system memory test option, and redund ant memory status, and snoop filter . NOTE: The Snoop Filter option may optimize or degrade the pe r[...]

Using the Sy stem Setup Program 37 CPU Information Screens T able 2-3 lists the options and descriptions for the information fields that appear on the CPU Information screen. Asset T ag Displays the customer -programmable a sset tag number for the system if an asset tag number has been assigned. T able 2-3. CPU Information Screen Option Description[...]

38 Using the Sy stem Setup Program Integrated Devices Screen T able 2-4 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. Serial Communication Screen T able 2-5 lists the options and descriptions for the information fields that appear on the Serial Communication screen. T able 2-4. Integrate[...]

Using the Sy stem Setup Program 39 Sy stem Security Screen T able 2-6 lists the options and descriptions for the information fields that appear on the System Security screen. F ailsafe Baud Rate ( 57600 default) Displays the failsafe baud rate used for console redir ection when the baud rate cannot be negotiated automatically with the remote termin[...]

40 Using the Sy stem Setup Program Exit Screen After you press <Es c> to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Sy stem and Setup Password Features NOTICE: The password features provide a basic level of security for the data on y[...]

Using the Sy stem Setup Program 41 T o change or delete an existing passwor d, you must know the password (see "Deleting or Changing an Existing System P asswor d" on page 42). If you forget your password, you cannot operate your system or change settings in the System Setup program until a trained service technician changes the password [...]

42 Using the Sy stem Setup Program 6 Either reboot your system now fo r your passwor d protection to ta ke effect or continue working. NOTE: Password protection does not take effect until you reboot the sy stem. Using Y our Sy stem Password to Secure Y our Sy stem NOTE: If you have assigned a setup passw ord (see "Using the Setup Password"[...]

Using the Sy stem Setup Program 43 5 Confirm that Not Enabled is displayed for the System P assword option. If Not Enabled is displayed for the System P assw ord option, the system password has been deleted. If Enabled is displayed for the System P assword option, press the <Alt><b> k ey combination to restart the system, and then repea[...]

44 Using the Sy stem Setup Program Deleting or Changing an Existing Setup Password 1 Enter the System Setup program and select the System Security option. 2 Highlight the Setup P assword option, press <Enter> to access the setup passwor d window , and press <Enter> twice to clear the existing setup passwor d. The setting changes to Not [...]

Installing Sy stem Components 45 Installing Sy stem Components This section describes how to ins tall the following system components: • P ower supply • Cooling fans • Expansion cards • Hard drives • T ape, optical, and disk ette drives • System battery • System memory • R AC card • Microprocessors • SAS R AID controller daughte[...]

46 Installing Sy stem Components Opening and Closing the Sy stem The system is enclosed by a bezel and cover . T o u pgrade or troubleshoot the system, remove the bezel and cover to access the drives and internal system components. Removing the Bezel 1 Unlock the keylock at the right side of the bezel. See Fi g u r e 3 - 2 . 2 While grasping the be[...]

Installing Sy stem Components 47 Figure 3-2. Installing and Removing the Bezel Installing the Bezel 1 Insert the hooks on the end of the bezel into the be zel slots on the bottom of the system front panel. See F igure 3-2. 2 Rotate the other end of the bezel toward the front panel and pr ess the bezel onto the panel to engage the latch. 3 Lock the [...]

48 Installing Sy stem Components Opening the Sy stem CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a gainst electrostatic di[...]

Installing Sy stem Components 49 Figure 3-3. Installing and Removing the Sy stem Cover 1 latch release lock 2 sy stem cover 3 chassis hooks 4c o v e r l a t c h 3 1 2 4[...]

50 Installing Sy stem Components Power Supply Y our system supports one power supply rated at an output of 800 W . NOTICE: T o ensure proper sy stem coolin g, the power supply blank must be installed on the unoccupied power supply bay . Removing the Power Supply 1 T urn off the system and all attached peripherals. 2 Disconnect the power cable from [...]

Installing Sy stem Components 51 Figure 3-4. Installing and Removing the Power Supply Installing the Power Supply 1 Slide the power supply into the chas sis until the power supply is fu lly seated in the chassis. See Fi g u r e 3 - 4 . 2 Install the four screws to secur e the power supply to the system’s back panel. 2 3 1 4 1 power cable retentio[...]

52 Installing Sy stem Components 3 Connect the power cables to the following components where applicable (see F igur e 6-2 for connector locations): • PWR1 connector on the system boar d • PWR2 connector on the system boar d • PWR CTRL connector on the system boar d • Hard drives • Diskette drive • Optical drive • T ape backup unit ?[...]

Installing Sy stem Components 53 F igure 3-5 shows the positions and id entification numbers of the fans. Figure 3-5. Cooling Fans Removing and Installing a Fan CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete i[...]

54 Installing Sy stem Components Figure 3-6. Installing and Removing a Fan From the Fan Brackets Removing and Installing the Cooling Shroud Fan CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about[...]

Installing Sy stem Components 55 3 R emove the fan from the bracket by squeezing the r elease handles on top of the fan and pulling the fan out of the bracket. See Fi g u r e 3 - 7 . NOTICE: Do not remove more than one fan from the sy stem at a time and do not operate the sy stem with any fan removed for an extended period of time . Overheating can[...]

56 Installing Sy stem Components Expansion Cards Y our system provides one half -length (slot 1) and five full-length (slots 2-6) expansion card slots configured as follows: • Slot 1 and 2 are 64-bit, 133-MHz (3.3- V) PCI- X expansion slots. These slots will accommodate 133-MHz, 100-MHz, 66-Hz, and 33-MHz PCI cards and PCI- X cards. • Slot 3 is[...]

Installing Sy stem Components 57 Installing an Expansion Card CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a gainst electro[...]

58 Installing Sy stem Components 5 Remove the filler bracket on the slot you will be using. NOTE: Keep this bracket if you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Fe deral Communications Commission (FCC) certification of the sy stem. The brackets also keep dust and dirt out of[...]

Installing Sy stem Components 59 8 If applicable, reinstall t he e xpansion-card stabilizer: a Insert the two round tabs on the stabilizer in to the stabilizer pivot slots. See F igure 3-9. b Rotate the end of the stabilizer down toward th e front of the system until the latch clicks into place against the chassis. 9 Close the expansion-car d retai[...]

60 Installing Sy stem Components Figure 3-10. Removing and Ins talling the Hard-Drive Bay 9 Remove the drive from the hard-drive bay . See F igure 3-11. a Loosen the four screws that secure the har d drive in the hard-drive bay . b Slide the hard drive out of the har d-drive bay . 1 2 4 3 1 screws (4) 2 drive bay 3 power cable 4 interface cable[...]

Installing Sy stem Components 61 Figure 3-11. Removing an d Installing a Hard Drive Installing a Hard Drive CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside [...]

62 Installing Sy stem Components 3 Install the hard-drive bay . See F igure 3-10: a Slide the hard-drive bay into the syste m until the drive bay contacts the system. b Install the four screws that secu r e the drive bay to the system. 4 Depending on your hard-drive configuration, conne ct the hard-drive interface and power cables as follows: • F[...]

Installing Sy stem Components 63 • F or up to four SAS or SA T A drives in a level 0 or 1 R AID configuration, connect the cables to an optional SAS controller card (see "Installing an Expansion Car d" on page 57) installed into expansion slot 4 (PCIE_X4_4), and connect the har d -drive activity LED cable to the connector on the system [...]

64 Installing Sy stem Components Figure 3-13. Four-hard-drive Co nfiguration (SAS Controller Card) 1 central fan retention bracket 2 expansion-slot 4 (PCIE_X4_4) 3 hard drive activity sy stem board connector 4 hard drive activity sy stem board connector 5 SAS1 connector 6 hard drive interface cable connector 7 power cable connector 3 4 6 7 5 2 1[...]

Installing Sy stem Components 65 • F or up to six SAS or SA T A drives in a level 0, 1, 5, or 10 R AID configuratio n, connect the cables to an optional SAS R AID controller daughter car d installed into the integrated PCI slot (INT_STOR AGE). Route the cables through the ce nter fan retention cage. See "Installing the SAS R AID Controller D[...]

66 Installing Sy stem Components Figure 3-14. Six-hard-drive Configuratio n (SAS RAID Contr oller Daughter Card) 5 Replace the center fan bracket. See "Repla cing the Center F an Brack et" on page 79. 6 Replace the expansion-bay and processor fans (F AN 1, F AN2, and F AN3). See "Removing and Installing a F an" on page 53. 1 har[...]

Installing Sy stem Components 67 7 Close the system. See "Closing the System" on page 48. 8 Replace the bezel, if removed. S ee "Installing the Bezel" on page 47. 9 Connect the power cable to the po wer supply and the power outlet. Internal T ape Backup Unit Y our system can accommodate an optional SCSI internal tape backup unit[...]

68 Installing Sy stem Components Figure 3-15. Installing and Re moving the Half-Height T ape Ba ckup Unit or Optical Drive Installing an Internal SCSI T ape Backup Unit This subsection describes how to configure and install an internal SCSI tape backup unit. CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and [...]

Installing Sy stem Components 69 4 If applicable, disconnect the cab les from the SAS R AID controller daughter card or expansion car d and pull the cables out of the way of the center fans . See "Removing the SAS RA ID Controller Daughter Card" on page 93. 5 Remove the fans from the center fan bracket. See "Removing and Installing a[...]

70 Installing Sy stem Components 22 F inish configuring the SCSI tape backup unit accor ding to the documentation you r eceived with the device. 23 P erform a tape backup and verification test with th e drive as instructed in th e software documentation that came with the drive. Optical Drive Removing an Optical Drive CAUTION: Only trained service [...]

Installing Sy stem Components 71 Installing an Optical Drive CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a gainst electros[...]

72 Installing Sy stem Components Diskette Drive Removing the Diskette Drive CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a [...]

Installing Sy stem Components 73 Figure 3-16. Installing and Re moving the Diskette Drive 1 diskette drive 2 diskette drive ribbon cable 3 diskette drive power cable 4 diskette drive carrier 5 release tab 6 metal stop 7 drive bay tabs 1 2 3 5 6 7 4[...]

74 Installing Sy stem Components Installing the Diskette Drive Into the Drive Carrier Place the diskette drive into the drive carrier with the connectors towar d the back, align the screw holes, and secure with the thr ee Phillips screws. See F igure 3-17. Figure 3-17. Installing the Disk ette Drive Into the Drive Carrier Installing the Diskette Dr[...]

Installing Sy stem Components 75 5 T o remove the disk ette drive filler plate, pull the retention spring slightly away from the filler plate, then lift the filler pl ate from the carrier . 6 Install the diskette drive carrier into the system: a Align the slots on the bottom of the diskette driv e carrier with the drive bay tabs on top of the perip[...]

76 Installing Sy stem Components 5 Remove the system battery . NOTICE: T o avoid damage to the battery con nector , you must firmly support th e connector while installing or removing a battery . a S upport the battery connector by pressing down f irmly on the positive side of the connector . See F igure 3-18 . b While supporting the battery connec[...]

Installing Sy stem Components 77 Cooling Shroud The cooling shroud produces and directs airflow over the system memory modules with an attached hot- plug fan. The fan need not be remo ved prior to r emoving the shroud. Removing the Cooling Shroud CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any o[...]

78 Installing Sy stem Components Figure 3-19. Installing and Removing the Fan Brackets and Cooling Shroud 1 center fan bracket release latch (2) 2 cooling shroud latch (left) 3 cooling shroud 4 cooling shroud latch (right) 5 back fan bracket release latch 6 back fan bracket 7 center fan bracket 8 chassis slot 8 2 6 5 4 1 3 7[...]

Installing Sy stem Components 79 Installing the Cooling Shroud T o install the cooling shroud, align the rails on the right side of the s hroud with the tracks on the right chassis wall and then slowly lower the shroud str aight down into the system until the fan connector engages and the latches snap into place. See F igure 3-19. NOTICE: Never ope[...]

80 Installing Sy stem Components Removing the Back Fan Bracket CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a gainst electr[...]

Installing Sy stem Components 81 Each channel consists of two DIMM sockets: • Channel 0 contains DIMM_1, DIMM_5. • Channel 1 contains DIMM _2, DIMM_6. • Channel 2 contains DIMM_3, DIMM_7. • Channel 3 contains DIMM _4, DIMM _8. The first DIMM socket of each channel has white r elease tabs. Figure 3-20. DIMM Sockets[...]

82 Installing Sy stem Components General Memory Module Installation Guidelines T o ensure optimal performance of your system, observ e the following guidelines when configuring your system memory . • Use only qualified FBDs. FBDs can be either s ingle-ranked or d ual-ranked . FBDs m arke d with a 1R are single -r anked and modules mark ed with a [...]

Installing Sy stem Components 83 Memory Mirroring Support The system supports memory mirroring if eight identical memory modu les are installed in the system. Mirroring must be enabled in the System Setup program and can be used only if memory sparing is not enabled. In a mirrored configuration, the total available system memory is one-half of the [...]

84 Installing Sy stem Components Figure 3-21. Installing and Removing a Memory Module 6 Align the memory module's edge conn ector with the alignment key on the memory module sock et, and insert the memory module in the socket. NOTE: The memory module socket has an a lignment key that allows you to in stall the memory module in the socket in on[...]

Installing Sy stem Components 85 13 If the value is incorrect, one or mor e of the memo ry modules may not be installed properly . Repeat step 2 through step 12 of this procedure, checking to ensur e that the memory modules are firmly seated in their sockets. 14 R un the system memory test in the system diagnostics. See "R unning the System Di[...]

86 Installing Sy stem Components 3 Remove the cooling shroud. See "Removing and Installing the Cooling Shroud F an" on page 54. 4 Remove the filler plug from the system back panel. See F igure 3-22 . Figure 3-22. Installing a RAC Card 5 Angle the R AC card so that its NIC connector inserts through the back-panel R AC card opening. See F i[...]

Installing Sy stem Components 87 6 Attach t he card t o the expansion-bay brack et: a P osition the R AC card on the e xpansion-bay bracket so that the plastic standoff at the back of the bracket inserts into the notch on the edge of the R AC car d. b Carefully pr ess the back end o f the card onto the two plastic standoffs until the clips on the s[...]

88 Installing Sy stem Components Replacing a Processor CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a gainst electrostatic [...]

Installing Sy stem Components 89 Figure 3-23. Installing and Removing the Heat Sink 7 W ait 30 seconds for the heat sink to loosen from the processor . 8 Open the other heat sink retention lever . 9 If the heat sink has not separated from the processor , carefully rotate the heat sink in a clockwise, then counterclockwise, direction until it r elea[...]

90 Installing Sy stem Components Figure 3-24. Installing and Removing a Processor 13 Lift the processor out of the socket and leave the r e lease lever up so that th e socket is r eady for the new processor . NOTICE: Be careful not to bend any of the pi ns on the ZIF socket when removing the processor . Bending the pins can permanently damage the s[...]

Installing Sy stem Components 91 NOTICE: Do not use force to seat the processor . When the proces sor is positioned correctl y, it engages easily into the socket. c W hen the processor is fully seated in the socket, rotate the socket r elease lever back down until it snaps into place, securing the processor . See F igure 3-24. d Close the processor[...]

92 Installing Sy stem Components SAS RAID Controller Daughter Card Y our system has a dedicated slot (INT STORAGE) fo r an optional SAS RAID controller daughter card. See F igure 3-8. The optional SAS R AID controller daug hter card supports up to six SAS or SA T A hard drives and enables you to set up your hard drives in level 0, 1, 5, or 10 R AID[...]

Installing Sy stem Components 93 Figure 3-25. Replacing a SAS RAID Controller Daughter Card Battery Removing the SAS RAID Controller Daughter Card 1 If applicable, disconnect the R AID battery cable fr om the controller card by r eleasing the tab on the cable connector on the SAS RAID controller daught er card and disconnecting the battery cable. S[...]

94 Installing Sy stem Components T o replace the SAS R AID controller daughter card battery , see "Replacing t he SAS R AID Controller Daughter Card Battery" on page 92. Figure 3-26. Installing and Removing the SAS RAID Controller Daughter Card 6 1 3 8 2 5 7 4 1 SAS RAID controller daughter card 2 RAID battery cable (SAS RAID only) 3 SAS [...]

Installing Sy stem Components 95 Installing the SAS RAID Controller Daughter Card 1 Hold the SAS R AID controller daughter card by its ed ges and align the card with the slide rails on the expansion-bay brack et. See F igure 3-26. NOTE: When pushing the SAS RAID controlle r daughter card into the socket connector , pu sh only on the card edges and [...]

96 Installing Sy stem Components 7 Disconnect the control panel cable from the back of the control panel. See F igure 3-27 . NOTICE: Do not pull on the cable to unseat the connector . Doing so can damage the cable. a Squeeze the metal tabs on the ends of the cable connector . b Gently work the connector out of the socket. 8 Remove the display modul[...]

Installing Sy stem Components 97 Installing the Control Panel Assembly 1 Insert the control panel assembly display module into the chassis cutout and secure with the two T orx screws. 2 Affix the control panel label to the display module. 3 Install the control panel board in the system chassi s and secur e with the three Phillips screws. See F igur[...]

98 Installing Sy stem Components 9 Remove all expansion car ds from the expansion bay . See "Removing an Expansion Card" on page 58 . 10 If present, disconnect the SAS R AID controller daug hter card from the syste m boar d socket connector: a P ush outward on the plastic guide rails and gently pull up on the car d edges until the card-ed[...]

Installing Sy stem Components 99 Figure 3-28. Removing the Sy stem Board Installing the Sy stem Board CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the co[...]

100 Installing Sy stem Components When the board is properly positioned, the tabs on the chassis will fit through the corr esponding slots in the system board. c Slide the system board tray towar d the back of the chassis until the re tention pin snaps into place . 3 Reconnect the power cables to connectors PWR1, P WR2, and PWR CTRL on the system b[...]

T roubleshooting Y our Sy stem 101 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem T o perform certain procedures in this document, you must r emove the system cover and work inside the system. While working inside t he system, do not attempt to service the system ex cept as explained in this guide and elsew her e in your s[...]

102 T roubleshooting Y our Sy stem Checking the Equipment This section provides troubleshooting procedures for e x ternal devices attached to the system, such as the monitor , keyboar d, or mouse. Before you perform an y of the procedures, see "T roubleshooting External Connections" on page 102. T roubleshooting IRQ Assignment Conflicts M[...]

T roubleshooting Y our Sy stem 103 T roubleshooting the Video Subsy stem Problem • Monitor is not working properly . • Video memory is faulty . Action 1 Check the system and power co nnections to the monitor . 2 Determine whether the system has an expans ion car d with a video output connector . In this system configuration, the monitor cable s[...]

104 T roubleshooting Y our Sy stem T roubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly . Action 1 R un the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 121. If the test fails, continue to the next step. 2 Examine the mou[...]

T roubleshooting Y our Sy stem 105 T roubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly . Action 1 T urn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cab le, and turn on the system and the serial device. If the probl[...]

106 T roubleshooting Y our Sy stem T roubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 R un the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 121. 2 Check the appropriate indicator on the NIC connector . • If the link indicator does not lig ht, check all cable conne[...]

T roubleshooting Y our Sy stem 107 4 Let the system dry thoroughly for at least 24 hours. 5 Close the system. See "Closing the System" on page 48. 6 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. If the system does not start properly , see "Getting Help" on page 131. 7 If the sys[...]

108 T roubleshooting Y our Sy stem T roubleshooting the Sy stem Battery Problem • System message indicates a problem with the battery . • System Setup program loses system configuration information. • System date and time do not remain curr ent. NOTE: If the sy stem is turned off for long pe riods of time (for weeks or month s), the NVRAM may[...]

T roubleshooting Y our Sy stem 109 Problem • P ower button is not blinking gree n and the system does not power up. Action 1 Ensure that the power cable is properly connected between the power supply and electrical outlet. 2 If you have a UPS, make sur e that it is connect ed properly both to the power supply and to the electrical outlet. 3 Ensur[...]

110 T roubleshooting Y our Sy stem Action CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em. Before performing any procedure, see your Product Information Guide for complete information about safety pr ecautions, working inside the computer and protecting agai[...]

T roubleshooting Y our Sy stem 111 4 Remove the bezel. See "Removing the Bezel" on page 46. 5 T urn off the system and attached peripherals, and di sconnect the system from the electrical outlet. 6 Open the system. See "Opening the System" on page 48. 7 Reseat the memory modules in their sockets. See "Installing Memory Modu[...]

112 T roubleshooting Y our Sy stem T roubleshooting a Diskette Drive Problem • Error message indicates a disk ette drive problem. Action CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em. Before performing any procedure, see your Product Information Guide fo[...]

T roubleshooting Y our Sy stem 113 20 Close the system. See "Closing the System" on page 48. 21 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. 22 R un the appropriate online diagnostic test to s ee whether the diskette drive works correctly . 23 Repeat step 17 through step 22 until all exp[...]

114 T roubleshooting Y our Sy stem • Missing or corrupted tape-backup so ftware or tape drive device driver • Defective SCSI controller Action 1 Remove the tape cartridge you were using when th e problem occurr ed, and replace it with a tape cartridge that you know works. 2 Ensure that the SCSI device drivers for the tape drive ar e installed a[...]

T roubleshooting Y our Sy stem 115 T roubleshooting a Hard Drive Problem • Device driver error . • One or more har d drives not recognized by the system. Action CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em. Before performing any procedure, see your Pr[...]

116 T roubleshooting Y our Sy stem d V erify that the SAS or SA T A cables ar e secur ely seated in their connectors. e Close the system. See "Closing the System" on page 48. f Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 131.[...]

T roubleshooting Y our Sy stem 117 9 If you have a SAS R AID controll er daughter car d, ensure that the following R AID components are properly installed and connected: • Memory module • Battery 10 V erify that the cable connections between the hard drive(s) and the SAS controller car d or SAS RAID controller daughter card ar e correct. See F [...]

118 T roubleshooting Y our Sy stem 6 Close the system. See "Closing the System" on page 48. 7 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. If the problem persists, go to the next step. 8 T urn off the system and attached peripherals, and di sconnect the system from the electrical outlet.[...]

T roubleshooting Y our Sy stem 119 5 Close the system. See "Closing the System" on page 48. 6 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. 7 If possible, run the appropriate online diagnostic test. If the tests fail or the problem pe rsists, continue to the next step. 8 T urn off the sys[...]

120 T roubleshooting Y our Sy stem[...]

Running the Sy stem Diagnostics 121 Running the Sy stem Diagnostics If you experience a problem with your system, run th e diagnostics befor e calling for technical assistance. The purpose of the diagnostics is to test your syst em's hardwar e without requiring additional equipment or risking data loss. If you are unable to fix the pr oblem yo[...]

122 Running the Sy stem Diagnostics Running the Sy stem Diagnostics The system diagnostics is run from the utility partition on your hard drive. NOTICE: Use the sy stem diagnostics to test only your sy stem. Using this pr ogram with other sy stems may cause invalid results or error messages. In addition, use only the program that came with your sy [...]

Running the Sy stem Diagnostics 123 Selecting Diagnostics Options Use the Diagnostics Options area to select how you want to test a device. Y ou can set the following options: • Non-Interactive T ests Only — When checked, runs only tes ts that r equire no user intervention. • Quick T ests Only — When checke d, runs only the quick tests on t[...]

124 Running the Sy stem Diagnostics[...]

Jumpers and Connectors 125 Jumpers and Connectors This section provides specific information abou t the system jumpers and describes the connectors on the various boards in the system. Sy stem Board Jumpers CAUTION: Only trained service tec hnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. See [...]

126 Jumpers and Connectors Figure 6-1. Sy stem Board Jumpers T able 6-1. Sy stem Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled. The password featur e is disabled. NVRAM_CLR (default) The configuration setti ngs in NVRAM ar e retained at system boot. The configuration settings in NVRAM ar e cleare[...]

Jumpers and Connectors 127 Sy stem Board Connectors CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your Product Information Guide for complete inform ation about safety precautions, working inside the computer , and protecting a gainst electrostatic dis[...]

128 Jumpers and Connectors T able 6-2. Sy stem Board Connectors Item Connector Description 1P C I E _ X4_6 PCIe x4 connector (slot 6) 2P C I E _ X4_5 PCIe x4 connector (slot 5) 3P C I E _ X4_4 PCIe x4 connector (slot 4) 4 PCIE_X8_3 PCIe x8 connector (slot 3) 5 PCIX_2 PCI- X 64-bit connectors (slot 2) 6 PCIX_1 PCI- X 64-bit connectors (slot 1) 7 INT[...]

Jumpers and Connectors 129 Disabling a Forgotten Password The password jumper on the system boar d enables the sy stem password featur es or disables them and clears any password(s) curr ently in use. CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem. See your [...]

130 Jumpers and Connectors[...]

Getting Help 131 Getting Help T echnical Assistance If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in "T roubleshooting Y our System." 2 R u n the system diagnostics and recor d any information provided. 3 Make a copy of the Diagnostics Checklist, and fill it out. 4 Use Dell's [...]

132 Getting Help www .euro .dell.com (Europe only) www .dell.com/la (Latin American countries) www .dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous , and use your e-mail address as your passwor d. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/P acific countries o[...]

Getting Help 133 Dell Enterprise T raining and Certification Dell Enterprise T raining and Certification is available; see www .dell.com/training for more information. This service may not be offered in all locations. Problems With Y our Order If you have a problem with your order , such as missing parts, wrong parts, or incorr ect billing, contact[...]

134 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call . The code helps Dell's au tomated-suppor t telephone sy stem direct your call more efficiently . Remember to fill out the Diagnostics Checklist. If possibl e, turn on your system before you call Dell for technical assistance and call from a telephone at[...]

Getting Help 135 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back of the computer): Express Servi ce Code: Return Material Authorization Number ( if provided by Dell support technician): Operating system and version: P eripherals: Expansion cards: Are you connected to a network? Y es No Network, version, a[...]

136 Getting Help Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for yo ur country , find the appropriate co untry section in the table below . NOTE: T oll-free numbers are for use withi n the country for which they are listed. NOTE[...]

Getting Help 137 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Care [...]

138 Getting Help Brunei Country Code: 673 T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (P enang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated Hardwar e and W arranty Support) [...]

Getting Help 139 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Del l™ Dimension™ and Inspiron) toll-free: 800 858 2968 T echnical Support (OptiPlex™[...]

140 Getting Help Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T echnical F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b [...]

Getting Help 141 F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro.dell.com Home and Small Business T echnical Support for XPS 0825 387 129 T echnical Support for a ll other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboar d 0825 004 700 Switchboard (calls from [...]

142 Getting Help Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support toll-free: 1-866-540-3355 Guatemala Ge[...]

Getting Help 143 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com Sales Ireland Sales 01 204 4444 Dell Outlet 1850 200 778 Online Ordering HelpDesk 1850 200 778 Customer Care Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4[...]

144 Getting Help Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro .dell.com Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 Fa x 02 696 821 13 Switchboard 02 696 821 12 Corporate T echnical Support 02 577 826 90 Customer Care 02 577 825 55 Fa x 02 575 035 30 [...]

Getting Help 145 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimen[...]

146 Getting Help Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux e[...]

Getting Help 147 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support[...]

148 Getting Help Norway (L ysaker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro .dell.com T echnical Support for XPS 815 35 043 T echnical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 Pa n a m[...]

Getting Help 149 Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in th is section should be called from within Singap ore or Mala y sia only . W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) t o l l - f r e e :18 0 03 9 47 4 3 0 T echnical Support [...]

150 Getting Help Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130 Customer Care 902 115 236 Switchboard [...]

Getting Help 151 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 60 [...]

152 Getting Help U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/P ublic Sector Sales 01344 860 456 Customer Ca[...]

Getting Help 153 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas Con[...]

154 Getting Help U.S. V irgin Islands General Support 1-877-673-3355 V enezuela General Support 8001-3605 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and T oll-Free Numbers[...]

Glossary 155 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperat[...]

156 Glossary cm — Centimeter(s). cmos — Complementary metal-oxide semiconductor . component — As they relate to DMI, components include operating systems, computer systems, e xpansion cards, and peripherals that ar e compatible with DMI. Each component is made up of groups and attributes that are defined as r elevant to that component. COM n [...]

Glossary 157 expansion-card connector — A connector on the system board or riser boar d for plug ging in an expansion car d. F — F ahrenheit. FAT — File allocation table. The file system structur e used by MS-DOS to organize and k eep track of file storage. The Microsoft ® W indows ® operating systems can optionally use a F A T file system [...]

158 Glossary KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. key combination — A command requiring you to pr ess multiple keys at the same time (for e xample, <Ctrl><Alt><Del>). kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KMM — Keyboar d/monitor/mouse. KVM — Keyboar d/v[...]

Glossary 159 NTFS — The NT F ile System option in the W indows 2000 operating system. NVRAM — Nonvolatile random-access memory . Memory that does not lose its contents when you turn off your system. NVRAM is used for maintaining the date, time, and system configuration information. parity — Redundant information that is associated with a bloc[...]

160 Glossary rpm — Revolutions per minute. RT C — Real-time clock. SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attachment. A standard interface between the system boar d and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data tran smission rates than standard ports. SDR AM ?[...]

Glossary 161 TOE — TCP/IP Offload Engine. Improves data-transfer performance over IP networks by allowing the operating system to offload all TCP/IP traffic to specialized hardwar e on the network adapter while leaving TCP/IP control decisions to the host server . UNIX — Universal Internet Exchange. UNIX, the precursor to Linux, is an operating[...]

162 Glossary[...]

Index 163 Index A alert messages, 31 asset tag, 37 B baseboard management controller battery , 75 SAS R AID controller daughter car d, 9 2 system, 7 5 troubleshooting the R A ID card b a t t e r y , 116 troubleshooting the system b a t t e r y , 108 bezel (rack) installing, 4 7 bezel (tower) installing, 4 7 BMC. See baseboar d management controller[...]

164 Index 164 Index F fan bracket back, 8 0 center , 7 9 cooling shroud, 5 4 fans, 52 installing and removing, 5 3 numbered, 5 3 features back-panel, 1 4 front-panel, 1 1 G guidelines for memory installation, 82 H hard drive troubleshooting, 1 1 5 hard drives, 59 installing, 6 1 removing, 5 9 hot-plug fans, 5 3 power supplies, 5 0 I indicators back[...]

Index 165 O opening the system, 48 optical drive installing, 7 1 removing, 7 0 options CPU setup, 3 7 integrated devices, 3 8 system security , 3 9 system setup, 3 4 P passwor d disabling, 1 2 9 setup, 4 3 system, 4 1 PCIe/PCI- X expansion slots, 56 peripheral bay optical drive, 7 0 tape backup unit, 6 8 POST accessing system features, 1 0 power su[...]

166 Index 166 Index system security , 36 system setup entering, 33, 44 navigation keys, 3 4 options, 3 4 system setup screens console redir ection, 3 8 CPU information, 3 7 integrated devices, 3 8 main, 3 4 system security , 3 9 T tape backup unit installing, 6 8 removing, 6 7 tape drive troubleshooting, 1 1 3 troubleshooting CD drive, 1 1 3 coolin[...]