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Dell 1000 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Inspiron™ 1000 Owner’ s Manual Model PP08S[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, pe rsonal injury , or death. Abbreviations an[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 About Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 Contents Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 4 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Contents 5 8 Removing the Hard Drive Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 T urning Off Y our Computer . . . . . . . . . . . . . . . . . . . . . . . 39 Before W orking Inside Y our Computer . . . . . . . . . . . . . . . . . 39 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 9 [...]

  • Page 6

    6 Contents Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Sound and Speak er Problems . . . . . . . . . . . . . . . . . . . . . . . 56 No sound from in tegrated speakers . . . . . . . . . . . . . . . . . . 56 No sound from external speaker[...]

  • Page 7

    Contents 7 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Macrovision Product Notice . . . . . . . . . . . . . . . . . . . . . . . . 92 FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95[...]

  • Page 8

    8 Contents[...]

  • Page 9

    Finding Information 9 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergono[...]

  • Page 10

    10 Finding Information www .dell.com | support.dell.com • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. ?[...]

  • Page 11

    Finding Information 11 • How to use W indows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 F ol[...]

  • Page 12

    12 Finding Information www .dell.com | support.dell.com[...]

  • Page 13

    About Y our Computer 13 About Y our Computer Front V iew DISPLAY LATCH RELEASE — Pr ess this button to release the disp lay latch and open the display . DISPLAY — F or more information about your display , see "Using the Display" in the Dell Inspiron Help file. T o access the help file, see page 9. POWER BUTTON — Pr ess the power bu[...]

  • Page 14

    14 About Y our Computer www .dell.com | support.dell.com SPEAKERS — T o adjust the volume of the integrated speakers, press the volume-control k ey combinations. F or more information, see page 32. DEVICE STATUS LIGHTS If the computer is connected to an elect rical outlet, the light operates as follows: – Solid green: The battery is charging. ?[...]

  • Page 15

    About Y our Computer 15 HARD DRIVE AND KEYBOARD STATUS LIGHTS The green lights located above th e k eyboard indicate the following: T urns on when the computer reads or writes data. NOTICE: T o avoid loss of data, never turn off the computer while the light is flashing. T urns on when the uppercase letter function is enabled. T urns on when the scr[...]

  • Page 16

    16 About Y our Computer www .dell.com | support.dell.com Left Side V iew AUDIO CONNECTORS PC C ARD SLOT — Supports one PC Card, such as a modem, wi r eless card, or network adapter . F or more information, see "Using PC Cards" on page 35. Attach recor d/playback device s, such as cassette players and CD players, to the connector . Attac[...]

  • Page 17

    About Y our Computer 17 Right Side V iew BATTERY / BATTERY BAY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See page 25. CD OR DVD DRIVE BAY — Accommodates a CD drive or DVD drive. Back V iew battery CD or DVD drive security cable slot network connector (RJ-45) USB connectors ([...]

  • Page 18

    18 About Y our Computer www .dell.com | support.dell.com SECURITY CABLE SLOT — L ets you attach a commercially available antitheft device to the computer . F or more information, see the instru ctions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work wi th the security cable slot. USB CONNECTORS NETWOR[...]

  • Page 19

    About Y our Computer 19 VIDEO CONNECTOR AC ADAPTER CONNECTOR — Connects the AC adapter so that yo u can run the computer on A C power instead of battery power . The AC adapter converts A C power to the DC powe r requir ed by the computer . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works wi[...]

  • Page 20

    20 About Y our Computer www .dell.com | support.dell.com Bottom V iew MEMORY MODULE COVER — Covers the compartment that co ntains the memory module(s). HARD DRIVE — Stores softwar e and data. BATTERY / BATTERY BAY — When a battery is installed, you can u se the computer without connecting the computer to an electrical outlet. See page 25. BAT[...]

  • Page 21

    Setting Up Y our Computer 21 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection a nd an Internet service provider (ISP), such as AOL or MSN. Y our ISP wi ll offer one or more of the following Internet connection options: • Dial-up [...]

  • Page 22

    22 Setting Up Y our Computer www .dell.com | support.dell.com 4 In the next window , click the appropriate option: • If you do not have an ISP a nd want to select one, click Choose from a list of Internet service providers (ISP s) . • If you have already obtained setup informat ion from your ISP but you did not r eceive a setup CD, click Set up[...]

  • Page 23

    Setting Up Y our Computer 23 3 Attach the USB printer cable to the USB co nnectors on the computer and the printer . The USB connectors fit only one way . Power Protection Devices Several devices are available to protect against power fluctuations and failur es: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Sur[...]

  • Page 24

    24 Setting Up Y our Computer www .dell.com | support.dell.com Many surge protectors have a telephone jack for modem protection. See the sur ge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack duri ng electrical storms[...]

  • Page 25

    Using a Battery 25 Using a Battery Battery Performance CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Charge the battery for 3 hours before u sing the computer withou t the AC adapter . NOTE: Batteries for portable computers are covered only during th[...]

  • Page 26

    26 Using a Battery www .dell.com | support.dell.com CAUTION: Do not dispose of batteries with household waste. When your batter y no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery . See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of t[...]

  • Page 27

    Using a Battery 27 Recalibrate your NiMH battery wh en one of the following occurs: • A message appears, prompting you to recalibrate your battery . • The typical battery operating time decreases. When you recalibrate your NiMH battery , do not remove the battery or disconnect your computer from the electrical outlet. Allow severa l hours for t[...]

  • Page 28

    28 Using a Battery www .dell.com | support.dell.com Removing a Battery CAUTION: Before performing these procedures, dis connect the modem from the telephone wall jack. 1 Ensure that the computer is either turned off or connected to an electrical outlet. 2 Slide and hold the battery-bay latch release on the bottom of the computer , and then remove t[...]

  • Page 29

    Using CDs, DVDs, and Other Multimedia 29 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Dell Inspiron Help file. T o access the help file, see page 9. Copying CDs NOTE: Ensure that you follow a ll copyright laws when y ou create CDs or DVDs. This section applies only to [...]

  • Page 30

    30 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Click Exact Copy . 4 T o copy the CD or DVD: • If you have one CD or DVD drive , ensure that the settings ar e correct and click Copy . The computer reads your source CD or D VD a nd copies it to a temporary folder on your computer hard drive. When prompted, insert a blan[...]

  • Page 31

    Using the Keyboard and T ouch Pad 31 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an external k eyboard. Each key on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol , hold down <Fn> a[...]

  • Page 32

    32 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com Key Combinations Sy stem Functions Display Functions Speaker Functions Microsoft ® Windows ® Logo Key Functions <Ctrl><Shift><Esc> Opens the T ask Manager window . <Fn><F12> Enables and disables the scroll lock (only on keyboar ds for the U.K., Jap[...]

  • Page 33

    Using the Keyboard and T ouch Pad 33 T o adjust keyboard operation, such as the char acter r epeat rate, open the Control P anel, click P rinters and Other Hardware , and click K eyboard . T ouch Pad The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the display . Use the touch pad and touc h pad butt[...]

  • Page 34

    34 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com[...]

  • Page 35

    Using PC Cards 35 Using PC Cards PC Card T ypes The PC Card slot has one connector that supports a single T ype I or T ype II card. The PC Car d slot supports CardBus technology and e xtended PC Card s. "T ype" of card r efers to its thickness, not its functionality . NOTE: A PC Card is not a bootable device. See "Appendix" on p[...]

  • Page 36

    36 Using PC Cards www .dell.com | support.dell.com 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too much resistance, do not forc e the car d. Check the card orientation and try again. The computer recognizes most PC Car ds and automa tically loads the appropriate device driver . If the conf[...]

  • Page 37

    Setting Up a Network 37 Setting Up a Network Connecting to a Network Adapter Before you connect your computer to a networ k, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: NOTE: Plug the network cable into the network adapter connector on the co mputer . Do not plug the network c[...]

  • Page 38

    38 Setting Up a Network www .dell.com | support.dell.com Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Network Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Acces[...]

  • Page 39

    Removing the Hard Drive 39 Removing the Hard Drive Before Y ou Begin Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in the following sections, "Turning Off Your Computer" and "Before W orking Inside Y our Computer ." • Y ou have r ead the safety informati[...]

  • Page 40

    40 Removing the Hard Drive www .dell.com | support.dell.com NOTICE: When you disconnect a cable, pull on its connector or on its st rain-relief loop, not on the cable itself. Some cables have a connecto r with locking tabs; if you are dis connecting this type of cable, press in on the locking tabs be fore you disconnect the cable. As you pull conne[...]

  • Page 41

    Removing the Hard Drive 41 T o replace the har d drive in the hard drive bay : 1 F ollow the procedures in "Befor e Y ou Begin" on page 39. 2 T urn the computer over , unscrew the har d-d rive cover screws, and remove the cover . 3 Remove the hard drive scr ews. NOTICE: When the hard drive is not in the computer , store it in protective a[...]

  • Page 42

    42 Removing the Hard Drive www .dell.com | support.dell.com[...]

  • Page 43

    Solving Problems 43 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in this chapter and run the Dell Diagnostics before you[...]

  • Page 44

    44 Solving Problems www .dell.com | support.dell.com 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. W rite down the er ror code and problem de scription and follow the instructions on the screen. If you cannot resolve the error condi tion, contact Dell (see page 92). NOTE: The Ser[...]

  • Page 45

    Solving Problems 45 Drive Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CD and DVD drive problems NOTE: High-speed CD or DVD drive vibra tion is normal and may cause no ise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of [...]

  • Page 46

    46 Solving Problems www .dell.com | support.dell.com If you there is no audio If you hear an unfamiliar scraping or grinding sound Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTE: Connect the modem to a[...]

  • Page 47

    Solving Problems 47 C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click To o l s , click Options , and then click Security . 2 Click Do not allow attachments to remove the checkmark. C HECK THE TELEPHONE LINE CONNECTION — C HECK THE TELEPHONE JACK — C ONNECT [...]

  • Page 48

    48 Solving Problems www .dell.com | support.dell.com Error Messages CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. S CAN THE C[...]

  • Page 49

    Solving Problems 49 Keyboard Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTE: Use the integrated keyboard when working in MS-DOS ® mode or when running the Dell Diagnostics or the sy stem setup program. When y ou attach an external ke yboard, the inte[...]

  • Page 50

    50 Solving Problems www .dell.com | support.dell.com Unexpected Characters Lockups and Software Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . The computer does not start up The computer stops responding NOTICE: Y ou might lose data if y ou are unable to[...]

  • Page 51

    Solving Problems 51 Slow computer performance or problems connecting to the Internet A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating sy stem A solid blue screen appears S CAN THE CO[...]

  • Page 52

    52 Solving Problems www .dell.com | support.dell.com Other software problems Memory Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that [...]

  • Page 53

    Solving Problems 53 Network Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . PC Card Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . Power Problems CAUTION: Before y[...]

  • Page 54

    54 Solving Problems www .dell.com | support.dell.com C HECK THE POWER LIGHT — When the power light is lit or blinkin g, the computer has power . If the power light is blinking, the computer is in standby mode—press the power button to e x it standby mode. If the light is off, press the p ower button to turn on the computer . C HARGE THE BATTERY[...]

  • Page 55

    Solving Problems 55 Printer Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . NOTE: If you need technical assistance for your Dell printer , contact Dell (see p[...]

  • Page 56

    56 Solving Problems www .dell.com | support.dell.com Sound and Speaker Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . No sound from integrated speakers No sound from external speakers NOTE: The volume control in some MP3 players overrides the Windows vo [...]

  • Page 57

    Solving Problems 57 No sound from headphones E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speak ers have volu me controls, adjust the v olume, bass, or treble to eliminate distortion. A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the sp eaker icon in the lowe[...]

  • Page 58

    58 Solving Problems www .dell.com | support.dell.com T ouch Pad or Mouse Problems V ideo and Display Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . If the display is blank NOTE: If you are using a program that requ ires a higher resolution than your comp[...]

  • Page 59

    Solving Problems 59 If the display is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE AC ADAPTER — Check the AC adapter cable connection s. If the AC adapter has a light, ensure that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN EL[...]

  • Page 60

    60 Solving Problems www .dell.com | support.dell.com If only part of the display is readable Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or ke yboard. All devices r equire a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device[...]

  • Page 61

    Solving Problems 61 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is next to the device name, you may need to reinstall the driver or install a new driver , see the following sect ion, "Reinstalling Drivers and Utilities." Reinstalling Driv[...]

  • Page 62

    62 Solving Problems www .dell.com | support.dell.com Resolving Software and Hardware Incompatibilities If a device is either not detected during the opera ting system setup or is detected but incorrectly configured, you can use the Har dware T rou bleshooter to resolve the incompatibility . T o resolve incompatibilities using the Hardwar e T rouble[...]

  • Page 63

    Solving Problems 63 Restoring the Computer to an Earlier Operating State If problems occur after you install a device driv er , use Device Driver Rollback (see page 61) to resolve the problem. If that is unsuccessful, then use System Restor e. NOTICE: Before you restore the computer to an earlier operating state, sa ve and close any open files and [...]

  • Page 64

    64 Solving Problems www .dell.com | support.dell.com 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to re store your operating system. PC Restore r estores your har d drive to the operating state it was in when you purchas[...]

  • Page 65

    Solving Problems 65 Removing PC Restore NOTICE: PC Restore enables you to restore your computer’ s operating sy stem to the condition it was in when you purchased your comp uter . It is recommended that you do not remove PC Restore from your computer , even to gain additional hard drive space. If you remove PC Restore fr om the hard drive, you ca[...]

  • Page 66

    66 Solving Problems www .dell.com | support.dell.com[...]

  • Page 67

    Appendix 67 Appendix Specifications Processor P r ocessor type Intel ® Mobile Celeron ® L1 T race Cache 12 KB (internal) L1 Data Cache 8 KB (internal) L2 cache 256 KB External bus frequency 400 MHz Sy stem Information System chipset SiS M650, 962L Data bus width 64 bits DRAM bus width 64 bits P r ocessor address bus width 32 bits Flash EPROM 1 MB[...]

  • Page 68

    68 Appendix www .dell.com | support.dell.com Memory Integrated memory 256-MB DDR 1 Memory module connector one SODIMM socket Memory module capacity 256 MB Memory type 2.5- V SODIMM Minimum memory 256 MB Maximum memory 512 MB Ports and Connectors Audio microphone connector , stereo headphone/speakers connector Modem RJ-11 port Network adapter RJ-45 [...]

  • Page 69

    Appendix 69 Audio Audio controller Analog Devices AD1981B Stereo conversion 16-bit (analog-to-digital) and 20-bit (digital-to-analog) Interfaces: Internal PCI bus External microphone-in connector , stereo headphones/speak ers connector Speaker two 4-ohm speakers Internal speaker amplifier 1- W channel into 4 ohms V olume controls key combinations, [...]

  • Page 70

    70 Appendix www .dell.com | support.dell.com Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 64.88-mm (2.55-inch) sensor -active area Height 48.88-mm (1.92-inch) rectangle Battery T ype 8-cell "smart" lithium [...]

  • Page 71

    Appendix 71 AC Adapter Input voltage 100–240 V AC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 3.16 A (continuous) Output power 60 W Rated output voltage 19 VDC Dimensions: Height 29.0 mm (1.14 inches) Wi d t h 49.5 mm (1.95 inches) Depth 114.5 mm (4.50 inches) W eight (with cables) 0.3 kg (0.66 lb) T emperature range: [...]

  • Page 72

    72 Appendix www .dell.com | support.dell.com Using the Sy stem Setup Program Overview NOTE: Y our operating sy stem may autom atically configure most of the opti ons available in sy stem setup, thus overriding options that you set through sy stem setup. For more information on configuring features for your operating sy stem, se e the Help and Suppo[...]

  • Page 73

    Appendix 73 Viewing the Sy stem Setup Screens 1 T urn on (or restart) your computer . 2 When the DELL™ logo appears, press <F2> immediately . If you wait too long and the W indows logo appears, continue to wait until you see the W indows desktop. Then shut down your computer and try again. Sy stem Setup Screens NOTE: For information about a[...]

  • Page 74

    74 Appendix www .dell.com | support.dell.com T o control the boot devices, select (highlight) a de vice by pressing the down-arrow or up-arrow k ey and change its order in the list. T o reorder a device in the list, highlight the device and then pr ess <F5> or <F6> to move the hig hlighted device up or down. Boot sequence changes take e[...]

  • Page 75

    Appendix 75 Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating syst em and some of the softwar e programs that are installed on the computer during the manufacturing process (Microsoft ® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion car [...]

  • Page 76

    76 Appendix www .dell.com | support.dell.com Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 W ebsite: www .dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730[...]

  • Page 77

    Appendix 77 Barbados General Support 1-800-534-3066 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W ebsite: support.euro .dell.com E-mail for F rench-speaking Customers: support.euro .dell.com/be/fr/emaildell/ T echnical Support 02 481 92 88 T echnical Support Fax 02 481 92 95 Customer Care 02 713 15 .65 Corporate S[...]

  • Page 78

    78 Appendix www .dell.com | support.dell.com Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com [...]

  • Page 79

    Appendix 79 Costa Rica General Support 0800-012-0435 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: [...]

  • Page 80

    80 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (call[...]

  • Page 81

    Appendix 81 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support [...]

  • Page 82

    82 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer[...]

  • Page 83

    Appendix 83 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T e chnical Support outside of Japan (Dimension[...]

  • Page 84

    84 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 72[...]

  • Page 85

    Appendix 85 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-[...]

  • Page 86

    86 Appendix www .dell.com | support.dell.com Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/no/no/emaildell/ T echnical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 Pa [...]

  • Page 87

    Appendix 87 Singapore (Singapore) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T e chnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 T e chnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 394 7488 T echnical Support (P owerApp, P owerEdge, P owerCo[...]

  • Page 88

    88 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporat[...]

  • Page 89

    Appendix 89 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 60 1256 [...]

  • Page 90

    90 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Preferr ed Accounts/P AD [1000+ employees]) 0870 908[...]

  • Page 91

    Appendix 91 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service a[...]

  • Page 92

    92 Appendix www .dell.com | support.dell.com Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual prop erty rights owned by Macrovision Corporation and other rights owners. Use of this copyright pr otection technology must be authorized[...]

  • Page 93

    Appendix 93 instruction manual, may cause interference with radio communications. However , there is no guarantee that interference will no t occur in a particular installati on. If this equipment does cause harmful interference to radio or television r eception, which can be determined by turning the equipment off and on, you are encouraged to try[...]

  • Page 94

    94 Appendix www .dell.com | support.dell.com[...]

  • Page 95

    Index 95 Index A air vents description, 2 0 system view , 2 0 audio connectors description, 1 6 system view , 1 6 audio . See sound B battery charging, 2 6 checking the charge, 2 6 d e s c r i p t i o n , 17, 20 installing, 2 8 low-battery warning, 2 6 performance, 2 5 recalibrating, 2 6 removing, 2 8 storing, 2 8 s y s t e m v i e w , 17, 20 blank[...]

  • Page 96

    96 Index 96 Index F fan description, 2 0 system view , 2 0 fixed optical drive description, 1 7 system view , 1 7 floppy drive description, 2 0 system view , 2 0 H hard drive description, 2 0 problems, 4 6 replacing, 4 0 system view , 2 0 hardwar e conflicts, 6 2 Dell Diagnostics, 4 3 Hardwar e T roubleshooter , 62 Help and Support Center , 11 help[...]

  • Page 97

    Index 97 printer cable, 2 2 connecting, 2 2 problems, 5 5 setting up, 2 2 USB, 2 2 problems blue screen, 5 1 CD drive, 4 5 computer crashes, 5 0 - 5 1 computer does not start up, 5 0 computer stops responding, 5 0 conflicts, 6 2 Dell Diagnostics, 4 3 drives, 4 5 D VD drive, 4 5 error messages, 4 8 hard drive, 4 6 key b o ard , 4 9 lockups, 5 0 netw[...]

  • Page 98

    98 Index 98 Index USB connector description, 1 8 system view , 1 8 V video connector description, 1 9 system view , 1 9 video . See display volume adjusting, 5 7 W warranty , 9 Wi n d o w s X P Device Driver Rollback, 6 1 Hardwa re T roubleshooter , 6 2 Help and Support Center , 1 1 Network Setup W izard, 3 8 P rogram Compatibility Wi z a r d , 5 1[...]