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The rules should oblige the seller to give the purchaser an operating instrucion of CyberData 3CX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of CyberData 3CX one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of CyberData 3CX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of CyberData 3CX should contain:
- informations concerning technical data of CyberData 3CX
- name of the manufacturer and a year of construction of the CyberData 3CX item
- rules of operation, control and maintenance of the CyberData 3CX item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of CyberData 3CX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of CyberData 3CX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the CyberData service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of CyberData 3CX.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the CyberData 3CX item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
VoIP Intercom with 3CX Server Setup Guide CyberData Corporation • 2555 Gard en Road • Monterey, CA • 93940 • T:83 1-373-2601 • F: 831-373-4193 www.CyberData.net[...]
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Server Setup Guide 930272B CyberData Corporation 2 1.0 Setup Diagram Figur e 1-1 is a setup diagram for a single V oIP Intercom configuration. In this configuration, the Intercom acts as a standalone SIP telephony device. Figure 1-1. Setup Diagr am Aastra 480i CT IP Phone xxx.xxx.x.xx CyberData V oIP Intercom xxx.xxx.x.xx 3CXSystem xxx.xxx.x.xxx (d[...]
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Server Setup Guide 930272B CyberData Corporation 3 2.0 Host PC Environment 3.0 Test Setup Equipment T able 2-1. Host PC Environment Det ails Description Hardwa re T ype Windo ws Server Hardware V ersion Windows Server 2008 Software T ype 3CX Phone System f or Windows Software V ersion 6.1.0 T able 3-1. T est Setup Equipment Equipment Model Ve r s i[...]
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Server Setup Guide 930272B CyberData Corporation 4 4.0 Setup Procedure T o set up the 3CX SIP Server for the CyberData V oIP Intercom, 1. Go to the web address of the Login page. The web address is determined by the customer . 2. On the Login page, type the user name and password into the User Name and Password fields. See Figur e 4-2 . The user na[...]
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Server Setup Guide 930272B CyberData Corporation 5 3. Click on the Login button to go to the Main Pa ge . 4. On the Main Pa ge under the “Complete the following steps to start using 3cx Phone System for W indows:” section, look for the sect ion that has the text, “ Click here to add an extension .” Figure 4-3. Main Page 5. Click on the word[...]
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Server Setup Guide 930272B CyberData Corporation 6 6. On the Add Extension page ( Figur e 4-4 ), type the following information: • Extension Number • First Name •L a s t N a m e • Email Address •L o g i n I D • Password Figure 4-4. Add Exten sion Page 7. Click the Next button. Y ou will see the Extension Created page. See Figure 4-5 . P[...]
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Server Setup Guide 930272B CyberData Corporation 7 Figure 4-5. Extension Created Page 8. T o r egister the Intercom, you will need to enter the information from the 3CX Ext ension Created page into the Int ercom by logging into the CyberData Configuration Home page. Log into the CyberData Configuration Home page ( Figure 4-6 ) by pointing yo ur bro[...]
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Server Setup Guide 930272B CyberData Corporation 8 9. When prompted, enter the following W eb Access Username and W eb Access Password to access the CyberData Configuration Home page ( Figure 4-6 ): Default Login: W eb Access Username: admin W eb Access Password: admin Figure 4-6. CyberDat a Configuration Home Page 10. Click SIP Setup to open the S[...]
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Server Setup Guide 930272B CyberData Corporation 9 1 1. Use the information from the Extension Created page ( Figure 4-5 ) to enter the following information on the SIP Config page: •S I P S e r v e r • Remote SIP Port •L o c a l S I P P o r t •S I P U s e r I D • Authenticate ID • Authenticate Password • Dial-Out Extension (put the p[...]
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Server Setup Guide 930272B CyberData Corporation 10 13. After clicking on Save , a reboot timer countdown will begin. Figure 4-8. Intercom Reboo t Timer 14. After the Inter com reboots, the gr een Status LED on the Intercom will blink at one second intervals to indicate normal operation. Note If Yes is selected for Speaker Beep After Initialization[...]
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Server Setup Guide 930272B CyberData Corporation 11 5.0 Frequently Asked Questions Q: I upgraded my 3CX PBX ser ver to 7.1 and now my Rev B Cybe rData V oIP Ceiling speaker and My V oIP Pagin g Amplifier do not stay registered with the server . A : There is a 3CX version 7.1 registration/timing bug. T o correct t his problem, com plete the followin[...]
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CyberData Corporation 930272B Server Setup Guide 12 2. Select Custom Parameters , and then scroll down to select a parameter called NONCEEXPIRA TION . See Figure 5-2 . Figure 5-2. Select Custom Parameters and then Select NONCEEXPIRA TION 3. Change the NONCEEXPIRA TION parameter value fr om 1 to 2 and save the changes. See Figur e 5-2 . 1. Select Cu[...]