Creative DI5732 manual

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Table of contents for the manual

  • Page 1

    User Manual Cr eativ e Modem Blaster V .92 PCI DI5732 Information in this document is subject to change witho ut notice and does not repres ent a commitment on the part of Creative T echnology Ltd. No part of this manual may be reproduced or transmitted in any form or by an y means, electronic or mechanical, including pho tocopying and recording, f[...]

  • Page 2

    Creati ve End-User Software License Agr eement V ersion 2.5, July 2001 PLEASE READ THI S DOCUMENT CAREFULL Y BEFORE IN ST AL LING THE SOFTW ARE. BY INST ALLING AND USIN G THE SOFTW ARE, YOU A GREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT . IF YOU DO NO T A GREE TO THE TERMS OF THIS AGREEMENT , DO NOT INST ALL OR USE THE SO FTW ARE. PROMPTL Y RETU[...]

  • Page 3

    9. Limitations on Using, Copying, and Modifying the Softwar e Except to the extent expressly permitted by this Agreement or by the la ws of the jurisdiction where you acquired the Softw are, you may not use, copy or modify the Softw are. Nor m ay you sub-license any of your r i ghts under this Agreement. Y ou may use the software for your personal [...]

  • Page 4

    disks on which the Software is furnished will be free of defects, as set forth in the W arranty Card or printed manual included with the Softw are. No distributor , dealer or an y other entity or person is authorized to expand or alter this warranty or any other provisions of this Ag reement. Any representation, other than the warranties set forth [...]

  • Page 5

    employees, employers, contractors and agents, and on any successors and assignees. Neither the Software nor any inform ation derived therefrom may be exported except in accordance with the laws of the U.S. or other applicable provisions. This Agreement is governed by the la ws of the State of California (except to the extent federal la w go v erns [...]

  • Page 6

    this agreement shall apply to Software acquired in the EU. This Agreement is the entire agreement between us, and you agree that Creative will not hav e any liability for any untrue statement or representation made by it, its agents or anyo ne else (whether innocen tly or negligently) up on which you relied upon entering this Agreement, unless such[...]

  • Page 7

    Contents Introduction Before You Begin .............. ............ ................ ................ ............. ................ ................ ........ . ............. ......... ii Package Contents.................. ................ ................ ............. ................ ................ ................ ... ......... ii Recording Mo[...]

  • Page 8

    In Windows 98SE..... ................ ............ ................ ................ ............. ................ ................ .. ....... 4-2 In Windows 2000 .............. ............. ................ ................ ............. ................ ............... ......... . ...... 4-3 In Windows Me ........ ................ .............[...]

  • Page 9

    If You Have a Problem ...... ............ ................ ................ ................ ............. ................ ........... . ............... C-3 Returning a product for repair ........... ................ ................ ................ ............. ................ ......... .. C-4 Operating Hours. ................ ............ ...[...]

  • Page 10

    Intr oduction[...]

  • Page 11

    Intr oduction ii Intr oduction Befor e Y ou Begin This section contains information you should kno w about before using this manual. Read the information carefully be fore proceeding further . Package Contents • Creati ve Modem Blaste r V .92 PCI DI5732 card • T elephone cab le • CD-R OM containing driv ers, applications, and PDF User Manual [...]

  • Page 12

    Intr oduction iii Document Conv entions The following typographical con v entions are used throughout this document . Note. This highlights additio nal or impo rtant information about a feature. Caution! This h ighlights proper usage of your p roduct. Use this i nformation to av oid risky situations. W arning! This wa rns you of possible hazards to[...]

  • Page 13

    1 About Y our Modem[...]

  • Page 14

    About Y our Modem 1-2 About Y our Modem Jacks Jacks are one-hole connecting interfaces on your modem card. They allo w you to attach other de vices to your card. Jacks are found on the rear panel of your modem card. The jacks on your modem card can be seen in Figure 1-1. Place the modem card in front of you as you go through this chapter . This wil[...]

  • Page 15

    2 Installing Hardware[...]

  • Page 16

    Installing Har dwar e 2-2 Installing Har dwar e Installation Steps Step 1: Pr epare y our computer 1. T ur n of f your co mputer and al l peripheral de vices. 2. T ouch a metal plate on your syst em to gr ound you rself and to discharge an y static electricity , and then unplug the power cord from the wall outlet. 3. Remov e your computer casing. 4[...]

  • Page 17

    Installing Har dwar e 2-3 Step 2: Insert the modem card 1. Align the modem card with the unus ed PCI slot and press the card gent ly b ut f irmly into the slot as shown in Figure 2-2. 2. Secure the modem card with the sc re w you had placed aside earlier . Step 3: Connect to pow er suppl y 1. Replace the computer casing. 2. Plug the power cord back[...]

  • Page 18

    Installing Har dwar e 2-4 Step 4: Connect to telephone line and telephone set 1. Locate the most con venient telephone wall outlet. If a telephone set is already connected to it, unplug the telephon e cable from the wall outlet. 2. Connect the t elephone cable from a telephone set to t he Phone jack of th e modem. 3. Connect one end of the telephon[...]

  • Page 19

    Installing Har dwar e 2-5 Notes on connecting the telephone line and telephone set Before using the modem, you need to connect you r telephone line and telephone set to th e modem card. T o ensure that the modem works pro per l y , know that: • Y our modem cannot be used on “party lines”, nor can it be used on toll or coin-operated lines. Con[...]

  • Page 20

    3 Installing and T esting the Modem Driv ers[...]

  • Page 21

    Installing and T esting the Modem Drivers 3-2 Installing and T esting the Modem Driv ers This chapter is org anised as follo ws: • Installing the Modem Driv er In W indo ws 98SE/2000/Me/XP • T esting the Modem Driv er Installing the Modem Driv er In Windows 98SE/ 2000/Me/XP 1. After you have installed the modem card, turn on your computer . W i[...]

  • Page 22

    Installing and T esting the Modem Drivers 3-3 T esting the Modem Driv er In Windows 98SE 1. Click Start -> Settings -> Control Panel . 2. Double-click the Modems i con. The Modems Properties dialog box similar t o Figure 3-1 appears. 3. Click the Diagnostics tab . 4. Click the COM port that has been assigned to your modem. 5. Click the Mo re [...]

  • Page 23

    Installing and T esting the Modem Drivers 3-4 In Windows 2000 1. Click Start -> Settings -> Control Panel . 2. Double-click the Phone and Mo dems icon. The Phone and Modems Optio ns dialog box appears. 3. Click the Modems tab . 4. Click your Creative Modem Blaster V .92 DI5732 , and then click the Properties b utton. The Cr eative Modem Blast[...]

  • Page 24

    Installing and T esting the Modem Drivers 3-5 In Windows XP 1. Click Start -> Settings -> Control Panel . 2. Double-click the Phone and Mo dems icon. 3. Click the Modems tab . 4. Click your Creative Modem Blaster V .92 DI5732 , and then click the Properties but to n . The Creativ e Modem Blaster V .92 DI5732 Properties dialog box similar to F[...]

  • Page 25

    4 Uninstalling the Modem[...]

  • Page 26

    Uninstalling the Modem 4-2 Uninstalling the Modem Uninstalling the Modem Y ou may at times need to uninstall and then re install the modem to co rrect problems, change configurations, or make v ersion upgrades. The following instructions tell you how to uninstall the modem. In Windows 98SE 1. Click Start -> Settings -> Control Panel . 2. Doub[...]

  • Page 27

    Uninstalling the Modem 4-3 In Windows 2000 1. Click Start -> Settings -> Control P anel . 2. Double-click the Add/Remove Programs icon. 3. When a dialog box similar to Figur e 4-2 appears, click the Change or Remove Pr ograms b utton. 4. Click Cr eativ e Modem Blaster V .92 DI5732 , and then click the Change/Remov e button. 5. Click the Close[...]

  • Page 28

    Uninstalling the Modem 4-4 In Windows XP 1. Click Start -> Settings -> Control Panel . 2. Double-click the Add or Remove Programs icon. The Add or Remov e Programs dialog box similar to Figure 4-4 appears. 3. Click the Change or Remove Programs button. 4. Click Cr eativ e Modem Blaster V . 92 DI5732 , and then click the Change/ Remove bu t t [...]

  • Page 29

    5 Modem F eatur es[...]

  • Page 30

    Modem F eatur es 5-2 Modem F eatur es Besides transferring data and accessing online in formation, your Creativ e Modem Blaster has the follo wing features: Plug and Pla y This feature allo ws you to install your modem easily , as it is automatically configured. Fax es Use your modem to send and recei v e fax documents. This feature also allo ws yo[...]

  • Page 31

    Modem F eatur es 5-3 QuickConnect This feature drastically reduces the amount of time it takes to establish a connection wit h your Internet Service Provider . The characteristics of the last call are sa ved in your computer , and retrie ved for subsequent calls, resulting in a short er connection time. PCM Upstre am This feature enhances y our Mod[...]

  • Page 32

    Modem F eatur es 5-4 Using Modem- on-Hold 1. If a call comes in while you are on the Internet, the F axT alk NetOnHol d dialog box simi lar to Figure 5-1 appears, click the Accept Call button. Y ou ha ve tw o minutes to complete your call. The call is automatically cut off after two minutes. 2. After comp leting you call, click the Disconnect Call [...]

  • Page 33

    A T echnical Specifications[...]

  • Page 34

    T echnical Specif ications A-2 T echnical Specifications This appendix lists the general specifications of your modem. Plug and Pla y ❑ PCI specification compliant. ❑ Plug and Play resources. T able A-1: Plug and Play Resource Inf ormation. D EPENDENT FUNCTIONS R ESOURCE I NF ORMATION Choice 1 COM 3 I/O Port : 3E 8 to 3EF IRQ: 3, 4, 5, 7, 9, 10[...]

  • Page 35

    T echnical Specif ications A-3 Data Featur es ❑ Integrated data, f ax, and v oice mail modem. ❑ 56,000/54,000/52,0 00/50,000/48,000/4 6,000/ 44,000/42,000/40,000/ 38,000/36,000/34,000 ❑ 33,600/28,800/26,4 00/24,000/21,600/1 9,200/16,800/ 14,4 00/ 12,000/9,600/7,200/4,800 /2,400/1,200/ 300 bps data speeds. ❑ Compatibility wit h the following[...]

  • Page 36

    B T r oubleshooting[...]

  • Page 37

    T roubleshooting B-2 T r oubleshooting This appendix provides tips and solutions for resolving some of the pr oblems you might encount er with Creativ e Modem Blaster V .92 PCI DI5732 either during installation or normal use. Pr oblems Installing Softwar e The installation does not start automatical ly aft er the Creativ e Modem Blas ter Installati[...]

  • Page 38

    T roubleshooting B-3 Resolving Hardwar e Conflicts Hardware conflicts may occur when two or more peripheral devices are set to us e the same I/O address, IRQ line or DMA channel. T o resolve conflicts in W indo ws 98SE, W ind o ws 2000, W indo ws Me or W indows XP , change the resource settings of your modem or the conflicti ng per ipheral device u[...]

  • Page 39

    T roubleshooting B-4 Resolving Conflicts in Windows 2000/XP T o run Device Mana ger: 1. Click Start -> Settings -> Control Panel . 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab . 4. Click the Device Ma nager button. 5. Double-click Modem . 6. Right-cli ck the name of you r modem. A menu appears.[...]

  • Page 40

    T roubleshooting B-5 The modem cannot connect to the Intern et at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line condition s, it is not always possible to achie v e the maximum data rate. T o solve this pr oblem: T ry moving the telephone line away from an y po wer source, monitor , printer or comput[...]

  • Page 41

    T echnical Support C-1 C T echnical Suppor t W e are committed to giving you the best products aswell as the best service by providing you with a comprehensiv e suite of eService options complemented by telephone support. W ith Creati v e's eService strategy , we deli ver th e best possible custom er experience using our multilin gual Custom e[...]

  • Page 42

    T echnical Support C-2 W ebchat * Creativ e's interacti ve T extChat enables you to contact our T echnical Suppor t team thro ugh a real-time chat facility . Addition al features, such as web page pushing, coll abor ativ e bro wsing and file and brochure exchange, transform your chat session into a fully interactive support experience . eMail [...]

  • Page 43

    T echnical Support C-3 If Y ou Ha ve a Pr oblem Please retain all contents includin g packaging and proof of purchase unt il you are fully satisfied with your prod uct. If you hav e a problem installing or using your Creativ e product, please use the Creativ e eServices and/or telephone suppor t for assistance. Should you contact T echnical Su ppor[...]

  • Page 44

    T echnical Support C-4 Returning a pr oduct for repai r ❑ Creati ve Labs requires that al l returns for repair/replacement mu st f irst be issued with an authorisation number , therefor e you need to contact T echni cal Support to receiv e this number . ❑ T echnical Support will communicate ho w to return the product in question for repair/repl[...]

  • Page 45

    T echnical Support C-5 Limited W arranty Creativ e Labs (Ireland) Limited (“ Creative”) w arrants to you, the original b uyer and h older of this warranty , as it stands in the accompanying w arranty card, th at the hardware product will be free of defects in materials and workmanship for a period of two (2) years after the date of purchase, or[...]

  • Page 46

    CREA TIVE LABS (IRELAND) L TD ., T echnica l Suppor t Depa rtment , Bally coolin B usiness P ark , Blanch ardsto wn , Du blin 1 5, Irela nd. Fax: +353 1 8205052 United Kingdom T el +353 1 4333200 Germany T el +353 1 4380000 Ireland T el +353 1 8207555 France T el +353 1 4333220 Spain T el +353 1 4380020 Italy T el +353 1 4333210 Au s t r i a T el +[...]