Compaq 3000 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Compaq 3000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Compaq 3000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Compaq 3000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Compaq 3000 should contain:
- informations concerning technical data of Compaq 3000
- name of the manufacturer and a year of construction of the Compaq 3000 item
- rules of operation, control and maintenance of the Compaq 3000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq 3000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq 3000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq 3000.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq 3000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u[...]

  • Page 2

    b Maintenance and Service Guide Compaq Notebook 800 Ser ies Compaq Presar io 3000 Series Mobile PC Document P ar t Number : 307503-003 A pril 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare parts, troublesho[...]

  • Page 3

    © 2003 Hewlett-P ackard Dev elopment Company . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for inciden[...]

  • Page 4

    Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.4 Power Management . . . . . .[...]

  • Page 5

    iv Maintenance and Ser vice Guide Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors .[...]

  • Page 6

    Contents Maintenance and Ser vice Guide v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 C Screw[...]

  • Page 7

    Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq 800 and Presario 3000 Series Mobile PCs feature Intel Pentium 4 processors, an industry-leading SiS Accelerated Graphics Port (A GP) graphics processor , a 16-inch SXGA display , and a wide range of multimedia capabilities. Figure 1-1. Compaq 800 and Presario 3000 Series Mobile [...]

  • Page 8

    1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Notebook models are sho wn in T ables 1-1 through 1-3. T able 1-1 Compaq 800 and Presario 3000 Model Naming Con ventions Key C800 P 306 S6 80 W C 10 E XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator C800 = 800 Series P3000 = Presario 3000 Series 2[...]

  • Page 9

    Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq 800 Models The fo llowing Compaq 800 models feature: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 90W A C adapter ■ 4.0 AH lithium ion (L i ion) batter y pack The fo llowing Compaq[...]

  • Page 10

    1–4 Maintenance and Ser vice Guide Product Description The fo llowing Compaq 800 model uses configuration code LLNF . C800 P 180 X5 20 D C 25 E K orea 317474-AD1 The fo llowing Compaq 800 model uses configuration code LLNC. C800 P 180 X4 20 V C 12 E P eople’ s Republic of China 317472-AA1 The fo llowing Compaq 800 model uses configuration code [...]

  • Page 11

    Product Description Maintenance and Ser vice Guide 1–5 The fo llowing Compaq 800 models feature: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 90W A C adapter ■ No batter y pack The fo llowing Compaq 800 models use configuration code LF56. C800 P 240 S6 [...]

  • Page 12

    1–6 Maintenance and Ser vice Guide Product Description The fo llowing Compaq 800 models use configuration code LF55. C800 P 200 X3 20 D C 12 E Asia P acific 317495-371 Au stralia/New Zealand 317495-011 The fo llowing Compaq 800 model uses configuration code LLNG. C800 P 180 X4 30 W C 25 E Hong K ong 317475-AC1 The fo llowing Compaq 800 model uses[...]

  • Page 13

    Product Description Maintenance and Ser vice Guide 1–7 The fo llowing Compaq 800 models use configuration code LF57. C800 P 180 X3 20 D C 12 E Asia P acific 310535-371 Au stralia/New Zealand 310535-011 The fo llowing Compaq 800 models use configuration code LF53. C800 P 180 X3 20 D C 12 E Asia P acific 307602-371 Au stralia/New Zealand 307602-011[...]

  • Page 14

    1–8 Maintenance and Ser vice Guide Product Description T able 1-3 Compaq Presario 3000 Models The fo llowing Compaq Presario 3000 model features: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion batter y pack ■ 120W A C adaptor P3050 P 306 S6[...]

  • Page 15

    Product Description Maintenance and Ser vice Guide 1–9 The fo llowing Compaq Presario 3000 model uses configuration code LLN5 and f eatures: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ Bluetooth wireless Local Area Network ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion batter y pac[...]

  • Page 16

    1–10 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 3000 model uses configuration code LMR3 and f eatures: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion batter y pack ■ 90W A C adapter P3015 P 240 S6 60 W[...]

  • Page 17

    Product Description Maintenance and Ser vice Guide 1–11 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Compaq 800 features a 2.4-, 2.0-, or 1.8-GHz Intel Pentium 4 processor with 512-KB integrated L2 cache, or a 1.8- or 1.7-GHz Intel Celeron processor with 256-KB integrated L2 cache ❏ The Compaq P[...]

  • Page 18

    1–12 Maintenance and Ser vice Guide Product Description ■ Support for the follo wing optical driv es: ❏ 8X Max D VD-R OM dri ve ❏ 8X Max D VD-CD/R W combination driv e ■ Support for one T ype I PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 120 or 90 W A C adapter with 3-wire po wer cord ■ 80-, 60-, 4[...]

  • Page 19

    Product Description Maintenance and Ser vice Guide 1–13 2. Remov e the real time clock (R TC) battery (refer to Section 5.16, “R TC Battery”). 3. W ait approximately fi ve minutes. 4. Replace the R TC battery and reassemble the notebook. 5. Connect A C po wer to the notebook. Do not reinsert any battery packs at this time. 6. T urn on the not[...]

  • Page 20

    1–14 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are sho wn in Figure 1-2 and described in T able 1-4. . Figure 1-2. Front and Right Side Components T able 1-4 Front and Right Side Components Item Component Function 1 Display release latc h[...]

  • Page 21

    Product Description Maintenance and Ser vice Guide 1–15 3 Batter y light On: A batter y pack is charging. Blinking: A batter y pack that is the only av ailable pow er sour ce has reached a low-battery condition. 4 V olume control buttons Adjust the volume of the stereo speakers . 5 Mono microphone jack Conn ects a mono microphone. 6 Stereo speake[...]

  • Page 22

    1–16 Maintenance and Ser vice Guide Product Description The notebook rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-5. Figure 1-3. Rear P anel and Left Side Components T able 1-5 Rear P anel and Left Side Components Item Component Function 1 Infrared por t Provides wireless communication betw een the notebo[...]

  • Page 23

    Product Description Maintenance and Ser vice Guide 1–17 4 Network connection lights (2) Both lights off: The notebook is not connected to a LAN. Both lights on: The notebook is connected to a LAN with a 100 MB/s link. Green light on and yello w light off: The notebook is connected to a LAN with a 10 MB/s link. Green light flashing: Inf or mation [...]

  • Page 24

    1–18 Maintenance and Ser vice Guide Product Description The notebook ke yboard components are shown in Figure 1-4 and described in T able 1-6. Figure 1-4. Ke yboard Components T able 1-6 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erform preset functions. 2 Num lock k ey On: Num lock is on and the internal ke yp[...]

  • Page 25

    Product Description Maintenance and Ser vice Guide 1–19 3 Fn ke y Used with hotke ys to perform preset hotke y functions. 4 Application ke y Displays a menu when using a Microsoft application. The menu is the same one that is displa yed by pressing the right mouse button. 5 Windows logo k eys Displa y the Windows Star t menu. 6 Internal keypad Co[...]

  • Page 26

    1–20 Maintenance and Ser vice Guide Product Description The notebook top components are sho wn in Figure 1-5 and described in T able 1-7. Figure 1-5. T op Components T able 1-7 T op Components Item Component Function 1 P ower b utton T urns on the notebook. Use the operating system Shut Down comm and to turn off the notebook. 2 Wireless LAN activ[...]

  • Page 27

    Product Description Maintenance and Ser vice Guide 1–21 3 P ower light On: P ower is turned on. Blinking: Notebook is in Standby . The power light also blinks if a battery pack that is the only av ailable po wer source reaches a low-battery condition. 4 Drive indicator light T urns on when the hard dr ive , CD-, or D VD-ROM drive is accessed. 5 N[...]

  • Page 28

    1–22 Maintenance and Ser vice Guide Product Description The external components on the bottom of the notebook are sho wn in Figure 1-6 and described in T able 1-8. Figure 1-6. Bottom Components T able 1-8 Bottom Components Item Component Function 1 V ent Allows airflo w to cool inter nal components. Ä CA UTION: T o prev ent damage, the no tebook[...]

  • Page 29

    Product Description Maintenance and Ser vice Guide 1–23 3 Battery pack loc k latches Se cure the batter y pack and batter y compar tment space sav er in the batter y compar tment. 4 Battery ba y Accepts an 8-cell Li ion batter y pack or battery compar tment space sav er . 5 Battery pack release s witch Releases the battery pack from the batter y [...]

  • Page 30

    1–24 Maintenance and Ser vice Guide Product Description 1.6 Design Overview This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pro[...]

  • Page 31

    Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module lev el repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t[...]

  • Page 32

    2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indows operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a device conf iguration problem in W indows 2000, W ind[...]

  • Page 33

    T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ View identification inf ormation about the notebook, a docking base , and any batter y packs in the system. ■ View specification inf ormation about the processor , memor y and cache size, and sys[...]

  • Page 34

    2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Secur ity , a program accessed from the Windo ws Control Pa n e l . ) P ower-on[...]

  • Page 35

    T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Advanced Men u Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enable/disab le: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests. (If you suspect a memory failu[...]

  • Page 36

    2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (default), P A L, NTSC-J , or P AL-M.* ■ Enable/disab le all sett ings in the Spee[...]

  • Page 37

    T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from an ywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq[...]

  • Page 38

    2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick[...]

  • Page 39

    T roubleshooting Maintenance and Ser vice Guide 2–9 6. Select the Begin T esting button. 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab —Lists tests run on the system, the number of times each test has run, th e number of errors found on each[...]

  • Page 40

    2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oubleshooting Flowc har ts Ta b l e 2 - 4 T r oubleshooting Flowcharts Overview Flowchart Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.5 No power , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfunctioning [...]

  • Page 41

    T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T r oubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.16, Nonfunctioning Device. Go to Sec[...]

  • Page 42

    2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC power? P[...]

  • Page 43

    T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P ower , P ar t 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply (if ap[...]

  • Page 44

    2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P ower , P ar t 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry diffe[...]

  • Page 45

    T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P ower , P ar t 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable). Check noteboo[...]

  • Page 46

    2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, Part 1 A N Standalone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external dis[...]

  • Page 47

    T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, Part 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor conne[...]

  • Page 48

    2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc[...]

  • Page 49

    T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from CD- or DVD-ROM drive, go to Section 2.13. No OS loading from network, go to Section 2.19. No OS Loading.* * NOTE: Befor[...]

  • Page 50

    2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive , P ar t 1 Go to Section 2.16, Nonfunctioning Device. Done OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Boot from ha[...]

  • Page 51

    T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive , P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Load OS using Restore CD (if applicable). Format hard drive and bring[...]

  • Page 52

    2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive , P ar t 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace[...]

  • Page 53

    T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Section 2.16, Nonfunctioning Device. Go to Section 2.16, Nonfunctioning Device. Install bootable [...]

  • Page 54

    2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No Audio, P ar t 1 No Audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.15, No Audio, Part 2. Go to Section 2.15, No Audio, Part 2. Go to Section 2.16, Nonfunctioning [...]

  • Page 55

    T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No Audio, P ar t 2 YN Continued from Section 2.14, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boar[...]

  • Page 56

    2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach devic[...]

  • Page 57

    T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y [...]

  • Page 58

    2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p[...]

  • Page 59

    T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and[...]

  • Page 60

    Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook ([...]

  • Page 61

    3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 307503-003.book Page 2 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 62

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays 16.0-inch, SXGA, TFT with wireless antenna (must be used with wireless- capab le system board, spare par t number 320040-001) 16.0-inch, SXGA, TFT without wireless antenna 15.0-i[...]

  • Page 63

    3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components (Continued) 307503-003.book Page 4 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 64

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards Asia P acific A ustralia Hong K ong India Jap a n Ko r e a 310640-371 310640-011 310640-A C1 310640-D61 310640-291 310640-AD1 Pe o p l e ’s Republic of China Ta i[...]

  • Page 65

    3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components (Continued) 307503-003.book Page 6 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 66

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 9 Processor s Intel P entium 4 3.06 GH z (must be used with system board with spare par t number 325489-001 and 120W A C adaptor , spare par t number 320043-001) Intel P entium [...]

  • Page 67

    3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components (Continued) 307503-003.book Page 8 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 68

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 12 System boards 120 watt (f or use only with models with 3.06-GHz processor , spare par t number 316743-001, and 120W A C adaptor , spare par t number 320043-001) 325489-001 90[...]

  • Page 69

    3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/ Har dware Kit Components Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components 307503-003.book Page 10 Fr iday, April 4, 2003 3:37 PM[...]

  • Page 70

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 310659-001 Item Description Item Description 1 Left hinge co ver 7 Displa y hinge screw cov ers (2) 2 Right hinge co ver 8 Display scre w covers (2 round, 2 oblong) 3 Modem cab le 9 Notebook feet (3 round,[...]

  • Page 71

    3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Miscellaneous Ta b l e 3 - 3 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e rs 120 watt (f or use only with models with 3.06-GHz processor , spare par t number 316743-0 01, and system board with spare par t number 325489-001) 90 watt[...]

  • Page 72

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 Mouse, 2 button, carbon 113907-001 Mouse, USB, carbon 164999-001 PC Card Smartcard reader 153994-001 P ower cord, 3-wire A ustralia Denmark Europe/Middle East/Africa Italy Jap an 246959-011 246959-081 246959-021 246959-061 246959-291 Ko r e a Switzerland United Kingdom United States [...]

  • Page 73

    Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriver ■ T or[...]

  • Page 74

    4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassem bly from the notebook, place the subassembly (and all accompanying scre ws) aw ay [...]

  • Page 75

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Preventing Dama g e to Remo vab le Drives Remov able driv es are fragile components that must be handled with care. T o prevent damage to the notebook, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before removing or inse[...]

  • Page 76

    4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Preventing Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b ut in many cases [...]

  • Page 77

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconductiv e foam. ■ Use transporters and con ve yors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to groun[...]

  • Page 78

    4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi[...]

  • Page 79

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Event [...]

  • Page 80

    Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. T orx T8 and Phillips P0 screws are remov ed during disassembly . There are 54 scre ws, in 8 different sizes, that must be remo ved, replaced, and loosened when servicing the notebook. Make special note of each scr[...]

  • Page 81

    5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembl y Sequence Char t Use the chart belo w [...]

  • Page 82

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Remo ved 5.3 (Continued) Hard drive 4 to remov e hard drive 4 to separate hard drive from hard drive brac ket 5.4 Notebook f eet 0 5.5 Memory expansion board 2 loosened 5.6 Optical driv e 1 5.7 LED s witch cov er 2 5.8 K eyboard 1 5.9 Heat sink [...]

  • Page 83

    5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the notebook bottom [...]

  • Page 84

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 b . Slide the battery pack lock latches 1 to the right (Figure 5-2). c. Slide and hold the battery pack release latch 2 to the right. d. Use the notch 3 in the battery pack to swing the front edge of the battery pack up and back 4 . e. Remov e the battery pack. Figure 5-2. Rem[...]

  • Page 85

    5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures b . Remo ve the two TM2.5 × 7.0 scre ws 1 that secure the battery bay space sav er to the notebook (Figure 5-3). c. Slide the battery pack lock latches 2 to the right. d. Slide and hold the battery pack release latch 3 to the right. e. Use the notch 4 in the battery bay space[...]

  • Page 86

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 5. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the hard drive facing you. b . Remo ve the four TM2.5 × 7.0 scre ws 1 that secure the hard dri ve assembly to the notebook (Figure 5-4). c. Slide the hard dri ve assembly forward 2[...]

  • Page 87

    5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures d. Remov e the four PM3.0 × 4.0 screws 1 that secure the hard dri ve to the hard dri ve bracket (Figure 5-5). e. Remov e the hard driv e 2 from the hard driv e carrier . Figure 5-5. Removing the Har d Drive from the Har d Drive Carrier Re verse the preceding procedure to inst[...]

  • Page 88

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 5.4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 310659-001. The notebook feet attach to the base enclosure as illustrated in Figure 5-6. Figure 5-6. Replacing the[...]

  • Page 89

    5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Loosen the two PM2.5 × 4.0 scre ws 1 that secure the memory expansion compartment co ver to the notebook (Figure 5-7). 4. Use the notch on the left side of the cov er to lift the cover up and swing it to the right 2 . 5. Remov e the memory expansion compartment cov er . ?[...]

  • Page 90

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 6. Spread the retaining tabs 1 securing the memory expansion board to the system board (Figure 5-8). The memory expansion board rises at a 45-de gree angle. 7. Pull the memory expansion board a way from the connector at a 45-degree angle 2 . Figure 5-8. Removing a Memory Expa[...]

  • Page 91

    5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 Optical Drive 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the optical drive facing you. 3. Remov e the memory expansion compartment cov er (Section 5.5). 4. Remov e the TM2.5 × 7.0 screw 1 that secures the optical dri [...]

  • Page 92

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 5.7 LED Switch Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing you. 3. Remov e the two TM2.5 × 7.0 scre ws that secure the LED switch cov er to the base enclosure (Figure 5-10). Figure 5-10. Removing th[...]

  • Page 93

    5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the notebook top side up with the front facing you and open the notebook as far as it will open. 5. Lift the right side of the LED switch cov er 1 to separate it from the base enclosure (Figure 5-11). 6. Swing the top edge of the LED switch cov er forward 2 to separa[...]

  • Page 94

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.8 Ke yboar d 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). 3. Close the notebook and turn it bottom side up with the front facing you. 4. Remov e the TM2.5 × 16.0 screw that secures the k eyboard to the base enclosure[...]

  • Page 95

    5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. T urn the notebook top side up with the front facing you and open the notebook. 6. Lift the back edge of the ke yboard 1 until it rests at a 45-degree angle (Figure 5-13). 7. Slide the ke yboard toward the back of the notebook 2 until the tabs on the front edge of the ke y[...]

  • Page 96

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 9. Release the ZIF connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 from the system board (Figure 5-14). 10. Remov e the keyboard 3 . Figure 5-14. Removing the K eyboard Re verse the preceding procedure to install the keyboard and ke y[...]

  • Page 97

    5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Heat Sink 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). 3. Remov e the keyboard (Section 5.8). 4. Disconnect the fan cable 1 from the system board (Figure 5-15). 5. Loosen the four PM2.0 × 20.0 shoulder scre ws 2 th[...]

  • Page 98

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 7. Lift the front edge of the heat sink 1 until it clears the top cov er (Figure 5-16). 8. Slide the heat sink forward 2 until the back of the heat sink clears the top cov er . 9. Remov e the heat sink. Figure 5-16. Removing the Heat Sink 307503-003.book Page 19 Fr iday, Apri[...]

  • Page 99

    5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ The heat sink scre ws should be loosened and tightened in the 1 , 2 , 3 , 4 sequence stamped into the heat sink metal. The scre w 5 next to the fan should be loosened and tightened last (Figure 5-17). Figure 5-17. Heat Sink Screw Tightening Sequence Re verse the preceding[...]

  • Page 100

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 5.10 F an 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). 3. Remov e the keyboard (Section 5.8). 4. Remov e the heat sink (Section 5.9). 5. T urn the heat sink bottom side up with the grille facing you. 6. Remov e the thre[...]

  • Page 101

    5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 Pr ocessor Ä CA UTION: Before remo ving the processor , make special note of the orientation of the pr inting on the processor . The gold triangle should be in the upper right cor ner when installing the processor . The processor must be installed in the same orientatio[...]

  • Page 102

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 5. Slide the front end of the proces sor release bar slightly to the right 1 (Figure 5-19). 6. Swing the bar up and to the back 2 . 7. Lift the processor straight up 3 to remov e it. ✎ When installing the processor , make sure the gold triangle 4 is located in the upper rig[...]

  • Page 103

    5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 Displa y Assembl y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). Display Assemb ly Spare P ar t Number Information 16.0-inch, SXGA, TFT with wi reless antenna (must be used with wireless-capable system board, spare [...]

  • Page 104

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 3. Disconnect the display cable 1 from the system board (Figure 5-20). 4. Route the display cable out of the retention clip 2 in the top cove r . Figure 5-20. Disconnecting the Display Cab le 307503-003.book Page 25 Fr iday, April 4, 2003 3:37 PM[...]

  • Page 105

    5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the rear panel is facing you. 6. Remov e the four TM2.5 × 7.0 screws 1 that secure the left and right hinge cov ers to the base enclosure (Figure 5-21). 7. Remov e the left 2 and right 3 hinge covers b y sliding them to ward the outside of the not[...]

  • Page 106

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 5.13 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED switch cov er (Section 5.7) ❏ K eyboard (Section 5.8) ❏ Display assembly (Section 5.12) 2. T urn the notebook bottom side [...]

  • Page 107

    5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the following TM2.5 × 7.0 scre ws (Figure 5-22): ❏ Four scre ws along the notebook front edge 1 ❏ T wo screws on each side of the hard dri ve bay 2 ❏ Three scre ws on the rear edge of the notebook 3 ❏ One scre w in the memory expansion compartment 4 ❏ On[...]

  • Page 108

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 4. Remov e the following PM2.5 × 4.0 scre ws (Figure 5-23): ❏ Four scre ws in the battery bay 1 ❏ T wo screws in the optical dri ve bay 2 Figure 5-23. Removing the T op Cover Scre ws 307503-003.book Page 29 Fr iday, April 4, 2003 3:37 PM[...]

  • Page 109

    5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. T urn the notebook top side up with the front facing you. 6. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 2 from the system board (Figure 5-24). 7. Disconnect the follo wing cables: ❏ T ouchPad button 3 ❏ Left[...]

  • Page 110

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 8. Lift the top cov er straight up to remove it from the base enclosure (Figure 5-25). Figure 5-25. Removing the T op Cover Re verse the preceding procedure to install the top cov er . 307503-003.book Page 31 Fr iday, April 4, 2003 3:37 PM[...]

  • Page 111

    5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.14 1394 Boar d 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED switch cov er (Section 5.7) ❏ K eyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ T op cover (Section 5.13) 1394[...]

  • Page 112

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 2. Remov e the tape 1 that secures the 1394 board cable to the base enclosure (Figure 5-26). 3. Disconnect the 1394 board cable from the system board 2 . 4. Remov e the PM2.5 × 4.0 screw 3 that secures the 1394 board to the base enclosure. 5. Remov e the 1394 board 4 . Figur[...]

  • Page 113

    5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 Modem Boar d 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED switch cov er (Section 5.7) ❏ K eyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ T op cover (Section 5.13) Mod[...]

  • Page 114

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 2. Remov e the tape 1 that secures the modem board cable to the system board (Figure 5-27). 3. Disconnect the modem board cable from the system board 2 . 4. Remov e the two PM2.0 × 4.5 screws 3 that secure the modem board to the system board. 5. Remov e the modem board 4 fro[...]

  • Page 115

    5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.5) ■ Processor (Section 5.11) ■ Modem (Section 5.15) ■ R T[...]

  • Page 116

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 3. Remov e the four PM2.5 × 4.0 screws 1 that secure the system board to the base enclosure (Figure 5-28). 4. Remov e the two PM2.0 × 13.0 scre ws 2 on each side of the PC Card assembly that secure the system board to the base enclosure. 5. Use the hard dri ve connector 3 t[...]

  • Page 117

    5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Real Time Cloc k (RTC) Battery ✎ The R TC battery is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED [...]

  • Page 118

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 2. Remov e the R TC battery from the socket on the system board (Figure 5-29). ✎ The notebook uses a BR1225 disk cell battery . The R TC battery should be installed with the “+” facing up. Figure 5-29. Removing the R TC Battery Re verse the preceding procedure to instal[...]

  • Page 119

    Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 4.45 cm 35.05 cm 29.97 cm 1.75 in 13.80 in 11.80 in W eight (varies by configuration) 16.0-inch displa y , D VD-ROM de vice, hard disk drive 3.45 kg 7.6 lb Stand-alone power requ[...]

  • Page 120

    6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Te m p e r a t u r e Operating Nonoperating 10° to 35° C –10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating[...]

  • Page 121

    Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 16.0-inch SXGA, TFT Displa y Dimensions Height Width Diagonal 24.00 cm 32.20 cm 40.60 cm 9.45 in 12.68 in 16.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB v[...]

  • Page 122

    6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 13.3-inch SXGA, TFT Displa y Dimensions Height Width Diagonal 20.28 cm 27.03 cm 33.79 cm 7.98 in 10.64 in 13.30 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1280 × 1024 RGB [...]

  • Page 123

    Specifications Maintenance and Ser vice Guide 6–5 T able 6-4 Hard Drives 40 GB 20 GB User capacity per drive 1 40.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA - 5 ATA - 5 Seek times (typical read, including setting) Single track A ver age Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks 3 78,140,[...]

  • Page 124

    6–6 Maintenance and Ser vice Guide Specifications 40 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per trac k 3 Bytes per sector 22,784 4 293 to 560 512 22,784 4 293 to 560 512 Buffer size 3 2 MB 512 KB Disk rotational speed 4200 rpm 4200 rpm T ransfer rate Interface max (MB/s) 2 Media (MB/s) 3 66.6 109 to 203 66.6 109 to 203 1 1 GB=1[...]

  • Page 125

    Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk diam[...]

  • Page 126

    6–8 Maintenance and Ser vice Guide Specifications T able 6-6 CD-R W Drive Center hole diameter 1.5 cm 0.59 in Disk diameter 12 cm, 8 cm 4.72 in, 3.15 in Disk thickness 0.12 cm 0.047 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB Data transfer rate [...]

  • Page 127

    Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1* Enter tainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP par allel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5* A vailab [...]

  • Page 128

    6–10 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 8 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Diskette driv e IRQ7 P arallel por t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal [...]

  • Page 129

    Specifications Maintenance and Ser vice Guide 6–11 Ta b l e 6 - 9 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f o[...]

  • Page 130

    6–12 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk controll[...]

  • Page 131

    Specifications Maintenance and Ser vice Guide 6–13 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3[...]

  • Page 132

    6–14 Maintenance and Ser vice Guide Specifications T able 6-10 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 0100[...]

  • Page 133

    Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d 307503-003.book Page 1 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 134

    A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground 307503-003.book Page 2 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 135

    Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25[...]

  • Page 136

    A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog 307503-003.[...]

  • Page 137

    Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 6 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground Ta b l e A - 7 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground 307503-003.book Page 5 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 138

    Maintenance and Ser vice Guide B–1 B P o wer Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the country where the equipment is pur[...]

  • Page 139

    B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 The[...]

  • Page 140

    P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor, 1.0 mm 2 conductor size . The power cord set fittings (appliance coupler and wall plug) must bear the cer tification mark of th e agency responsible f or ev aluation[...]

  • Page 141

    Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Scre w Kit, spare part number 310658-001. 307503-003.book Page 1 Frid ay, April 4, 2003 3:37 PM[...]

  • Page 142

    C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. T orx T8 M2.5 × 7.0 Screw Location Ta b l e C - 1 T orx T8 M2.5 × 7.0 Scre w Color Qty . Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the batt er y bay space sav er to the notebook (documented in Section 5.3) 2 F our screws that secure t[...]

  • Page 143

    Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. T orx T8 M2.5 × 7.0 Screw Locations Ta b l e C - 1 T orx T8 M2.5 × 7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: F our screws that secure the di spla y assembly to the notebook (documented in Section 5.12) mm 307503-003.book Page [...]

  • Page 144

    C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. T orx T8 M2.5 × 7.0 Screw Location Ta b l e C - 1 T orx T8 M2.5 × 7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: Ele ven screws that secure t he top co ver to the notebook (documented in Section 5.13) mm 307503-003.book Page 4 Frid[...]

  • Page 145

    Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. Phillips M3.0 × 4.0 Screw Locations Ta b l e C - 2 Phillips M3.0 × 4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.0 mm Where used: F our screws that secure the hard drive to the hard driv e brack et (documented in Section 5.3) mm 307503-003.book Page 5 Frid ay[...]

  • Page 146

    C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. Phillips M2.5 × 4.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the memor y expansion compartment cover to the notebook (documented in Section 5.5) mm 307503-003.book Pa[...]

  • Page 147

    Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.5 × 4.0 Screw Color Qty . Length Thread Head Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 F our screws that secure the top cov e r to the base enclosure in the batter y ba y (documented in Section 5.13) 2 T wo screws[...]

  • Page 148

    C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.5 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the 139 4 board to the base enclosure (documented in Section 5.14) 2 Fo ur screws that secu[...]

  • Page 149

    Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. T orx T8 M2.5 × 16.0 Screw Locations Ta b l e C - 5 T orx T8 M2.5 × 16.0 Screw Color Qty . Length Thread Head Width Black 1 16.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the k eyboard to the notebook (documented in Section 5.8) mm 307503-003.book Page 9 Frid ay, April 4, 20[...]

  • Page 150

    C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 4.5 Screw Locations Ta b l e C - 6 Phillips M2.0 × 4.5 Screw Color Qty . Length Thread Head Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: Three screws that secure the f an to the heat sink (documented in Section 5.10) mm 307503-003.book Page 10 Fr iday, April 4, 2003[...]

  • Page 151

    Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 4.5 Screw Locations Ta b l e C - 6 Phillips M2.0 × 4.5 Screw (Continued) Color Qty . Length Thread Head Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the mode m board to the system board (documented in Section 5.11) mm 307503-003.book Page 1[...]

  • Page 152

    C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.0 × 13.0 Screw Locations Ta b l e C - 7 Phillips M2.0 × 13.0 Screw Color Qty . Length Thread Head Width Silver 2 13.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the system board to the base enclosure on each side of the PC Card assembly (doc umented in Section[...]

  • Page 153

    Maintenance and Ser vice Guide Index–1 Inde x 1394 board illustrated 3–6 , 3–8 removal 5–32 spare part number 3–9 , 5–32 1394 board cable 5–32 1394 connector 1–17 A AC adapter, spare part number 3–12 air adapter cable, spare part number 3–12 Application key 1–19 audio troubleshooting 2–24 auto adapter cable, spare part numbe[...]

  • Page 154

    Index–2 Maintenance and Service Guide Inde x connector pin assignments external monitor connector A–4 headphone jack A–5 microphone jack A–5 modem jack A–2 monitor connector A–4 network jack A–1 parallel connector A–3 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–5 USB connector A–2 connectors, service considerations 4–2 cu[...]

  • Page 155

    Inde x Maintenance and Ser vice Guide Index–3 H hard drive illustrated 3–4 OS loading problems 2–20 removal 5–7 spare part numbers 3–5 , 5–7 specifications 6–5 hard drive bay 1–17 , 1–22 hard drive carrier illustrated 3–4 removal 5–8 spare part number 3–5 , 5–7 headphone jack location 1–15 pin assignments A–5 heat sink[...]

  • Page 156

    Index–4 Maintenance and Service Guide Inde x Miscellaneous Plastics/Hardware Kit components 3–3 , 3–10 spare part number 3–3 , 3–11 models 1–2 modem board illustrated 3–6 , 3–8 removal 5–34 spare part number 3–9 , 5–34 modem board cable 5–34 modem cable 3–2 , 3–10 modem jack location 1–17 pin assignments A–2 modem, t[...]

  • Page 157

    Inde x Maintenance and Ser vice Guide Index–5 processor illustrated 3–4 removal 5–22 spare part numbers 3–7 , 5–22 R real time clock (RTC) battery illustrated 3–6 , 3–8 rear panel components 1–16 removal and replacement preliminaries 4–1 procedures 5–1 right side components 1–14 RJ-11 jack location 1–17 pin assignments A–2[...]

  • Page 158

    Index–6 Maintenance and Service Guide Inde x troubleshooting audio 2–24 Compaq Diagnostics 2–7 Computer Setup 2–2 docking station 2–18 flowcharts 2–10 keyboard 2–27 modem 2–29 network 2–29 nonfunctioning device 2–18 , 2–26 operating system loading 2–19 overview 2–1 pointing device 2–28 power 2–12 video 2–16 TV out co[...]